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Vacations Made Easy review: tickets in nashville, tn 4

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7:35 am EDT
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I find it very strange that VME can't email the tickets so we can print them at home prior to leaving for our trip. I ordered 5 tickets for the Grand Ole Opry and Tour of the Stars Home in Nashville, TN and was told we had to pick them up at their office, but then I added another ticket and that one was emailed to me. Because we had to pick up the original 5 tickets, we had to rearrange our travel so we would arrive in time to get to the ticket office to pick them up. When we arrived, they wanted us to sit through a 1-1/2 hr. sales pitch about other tours. We will never use VME again - it's not easy! Vacations Made NOT Easy should be their name.

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Nancyd66
US
Jun 11, 2018 11:39 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

And the sales pitch was not an hour and a half like they said...ours was over 3 hours before we had to get totally irate and make a scene before they would give us our "promised" gifts. Another couple that was there at the same time, we ran into in Nashville later and they were there for 6 hours!

F
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FBarker
US
Sep 14, 2018 7:58 am EDT

Will never use VME again. We went to Nashville, they offered us the all access armbands for 20 a piece versus 40. Which we bought.Then told us we had to sit through their sales spiel. and they needed a yes today. After 15 min & us telling them we wouldn’t be saying yes. They told us we still had 5 min before the tour started & we could leave if we wanted. But couldn’t have the armbands we purchased. Still waiting on that refund. The redneck bus tour was canceled at the last minute supposed equipment failure, but they were driving all over Broadway. Still waiting on that refund! We left a day early, they refuse to refund the day. Even though the room was clearly available to be rented to someone else. Think twice before you use these people!

A
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Amy (Nashville)
Smyrna, Tennessee, US
Sep 20, 2021 1:38 pm EDT

The worst company ever! we arrived 1.5 hours early just as instructed however the area we had to go to in sc was like a village of 100 business and we drove around while talking to the customer service rep who was located out of state! they were using google maps and still struggled then when we got the vouchers the employee told us to hurry because the dock was 15 mins away mind you they told us the dock was at the location where the vouchers were to be picked up! they also told us there was parking snd a shuttle to take us to the dock and it had started to rain so we raced over to the area as directed which was a hotel parking lot and marked that we couldnt park there! the one area we could park was blocked off by a concrete arm! there we waited and never saw a shuttle! called 5 mins before they were to depart told them we were there and the rep said is was to late the cruiser was about to depart and wouldnt wait! so I asked about a refund or to reschedule for another day of our vacation nope! no they wouldnt do either! everything was their fault! but the rob ppl and dont care if it was their fault! thieves! dont waste your money or time! horrible company!

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Pam H
US
Oct 22, 2022 12:05 am EDT

vacations made easy nashville reviews

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Vacations Made Easy Vacation Planning Official Site. Order Tickets & Plan a Trip. Purchase Tickets Online. Safe, Secure, Guaranteed. Easy Ordering. Hurry Tickets Sell Out. Vacation Packages. Destinations: Nashville, Pigeon Forge, Orlando, Portland.

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Pam Harlin

1 review

a minute ago

NEW

Do not use this company to book tickets to the Grand Ole Opry! First off when ordering I thought I was getting tickets I would be able to just print from email. When I received an email, it said I had to go to their office in Nashville to … More

Joe Zednick

Local Guide·449 reviews·163 photos

a week ago

NEW

Should be called vacations made difficult!

We bought tickets to a Friday 7 pm show,, only to get information later that the tickets were not available! So we had to stay an extra night for the late … More

kevin dodson

17 reviews·1 photo

a month ago

Steven Smith

4 reviews

2 months ago

Didn’t even fully confirm the purchase and when it offered a “special” on another attraction it was double what the official website was so I backed out to cancel the order. The company had already charged my card and refused to give me a … More

Frank Camerino

3 reviews·1 photo

2 months ago

They don’t actually hold tickets to anything book with the and you’ll share our experience. Booked family of 8 on general jackson steamboat was canceled motioning of hopefully I get a refund can’t get a live person.

Nardi Toto

1 review

2 months ago

Waste of money you’re better off booking your plans yourself.

1

Jared Henderson

12 reviews

2 months ago

Tickets for show boat were wrong date called customer service was told not their fault and hung up on me ended up just walking up and buying tickets from the show boat stay away from this scam update: received a call today from them today different lady was nice and refunded 90% back still less than tickets at the window

Shannon Leon

Local Guide·73 reviews·87 photos

4 months ago

I planned a last minute get-away through VacationsMadeEasy for me and the kiddo. The hotel selections were kind of all over the place, but I will definitely say that the ratings of the hotels are HIGHLY INFLATED. We stayed at the Super 8 … More

+9

christine duffy

32 reviews·1 photo

4 months ago

Horrible they told us to be there at 430 for a 515 show and doors didn't open till 515 we had to wait in sweltering heat never ever use them again

Kelly Haynes

2 reviews

5 months ago

Do not order tickets through this website! We had to pay over $40 in Uber fees to go pick up our tickets because they make you do it in person so they can try and sell you other things. Total joke and wasted a big portion of our day.

1

Sam Webb

7 reviews

6 months ago

I actually had a really good experience here. I accidentally bought Opry tickets here because they are higher up on the Google search than the actual Opry website. I immediately started reading reviews and got worried but it ended up being … More

Katie Wright

4 reviews·2 photos

6 months ago

Tom Markert

1 review

7 months ago

Marry Borlik

1 review

8 months ago

Not even in Nashville yet and Vacations Made Easy have already ruined it. I just wanted to enjoy a nice afternoon cruise on the General Jackson. As a first time visitor without transportation, anyone booking through their website is asked … More

2

Clint Burr

Local Guide·42 reviews·1 photo

8 months ago

Absolutely horrible customer service and refund policy. I'll never purchase anything that is affiliated with this company again.

Donna Raffa

3 reviews

11 months ago

Same as others tried to sell us a timeshare

Brooke Olson

7 reviews

a year ago

The website is a joke, we had to travel to a deserted location in the middle of no-where to get a voucher. We had previously called before the trip and was told that they couldn't email us the voucher. It costs $50 cab fare just to get the voucher. Stupid!

Deborahl Torres

4 reviews

a year ago

STOP! IT'S A TIME SHARE SCAM! DON'T USE!

1

pam ream

1 review

a year ago

Very inconvenient. This is a time share agency. Tickets weren’t ready. Very inconvenient to park and walk to their building.

Ashley Smith

4 reviews

a year ago

Holy cow! This place is predatory. Tickets were pricey but whatever. The real problem was when we went to pick up the tickets and we were met with this full on campaign of confusion and misdirection that resulted in us driving back to … More

6

Rick Hopp

3 reviews·1 photo

a year ago

After booking the Generals Showboat ticket through the VME website I realized that I could have saved money (50%) by going to the Showboat website. VME lied to me saying that there is selected level seats on there site but there is not. Plus it is a front for Time Share sales.

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Pam Harlin

1 review

a minute ago

NEW

Do not use this company to book tickets to the Grand Ole Opry! First off when ordering I thought I was getting tickets I would be able to just print from email. When I received an email, it said I had to go to their office in Nashville to pick them up. At this point I knew how that would go and they would waste half my day trying to sell something else once I was there (I should have paid closer attention to what kind of site I was ordering on so my fault). After a call to try and cancel my order (which you cannot do without giving up most of your money because no full refunds I learned), I was able to ask for a supervisor. Supervisor was very kind and emailed my tickets to me so I didn't have to go to the office. I'm still not sure why no one else offered that service to start with. I printed tickets (they said voucher not ticket on them) and in one place it says I have to take them to the box office and exchange fir an actual ticket, then below that a couple lines, it says that the voucher is my ticket (which I found out us correct after making a stop to box office on way in. Then to top off the whole deal, I get inside the Opry House and find out my tickets are in the balcony even though I chose main level when ordering! I am not sure why they give you a choice if they just give you whatever they want anyway! I am so disappointed at this point and frustrated with the money I spent and immediately emailed Vacations Made Easy before the show even started. It has now been more than 24 hours and no response from them! I loved the Grand Ole Opry but not my experience with ordering through Vacations Made Easy!

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  1. Vacations Made Easy Contacts

  2. Vacations Made Easy phone numbers
    +1 (800) 987-9852
    +1 (800) 987-9852
    Click up if you have successfully reached Vacations Made Easy by calling +1 (800) 987-9852 phone number 0 0 users reported that they have successfully reached Vacations Made Easy by calling +1 (800) 987-9852 phone number Click down if you have unsuccessfully reached Vacations Made Easy by calling +1 (800) 987-9852 phone number 0 0 users reported that they have UNsuccessfully reached Vacations Made Easy by calling +1 (800) 987-9852 phone number
    Customer Service
    +1 (417) 823-0981
    +1 (417) 823-0981
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    International
  3. Vacations Made Easy emails
  4. Vacations Made Easy address
    610 E Battlefield, A -205, Springfield, Missouri, 65807, United States
  5. Vacations Made Easy social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
  7. View all Vacations Made Easy contacts