VacDaddy.com’s earns a 2.7-star rating from 3 reviews, showing that the majority of customers are somewhat satisfied with pool vacuuming equipment.
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Replied
Vaccuming ducts
Lady asked for her ducts clean and you procceded to do a whole bunch of extra work without asking here and the procceded to charge her 2600$ and then call her resturant threatening her with legal action if she refuses to pay her outrageous invoice 250$ an hour for labor mechanics dont even make that con artist scum of the earth charging gst with no buisness number or cra tax number you have been reported to the cra for tax fraud multiple times also when you fill out an invoice you have to have all the work that was done on the invoice, man hours etc. I'm sure they know this and are just trying to rip off people
Claimed loss: 2500
Desired outcome: Refund for not consented too added services
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And you can CLEARLY TELL there is no customer signature on the invoice
Well as a business owner you should know that your GST number and your business number should be on the invoice as well as the breakdown of man hours, exactly what you did etc. How much Labor is being charged at etc. Being a business owner for 36 years. You should know that and the CRA will be verifying your tax records so suggest you get them sorted you think an upstanding business owner such as yourself would know how to fill out an invoice. Especially someone who's been in the business for 36 years. No so I'm trying to extort you when you're the one calling and showing up and being vaguely threatening go ahead take her to small claims you havent got a legal leg to stand on in what world is 250hour okay for labor for duct cleaning mechanics dont even charge that for shop rate and your clearly commiting tax fraud as your being as vogue as possible on your invoice she signed off on the work done yes not the ridiculous price like i said this invoice thats filled out wrong has been sent to cra hope you got your receipts
Well your gst number and buisness number as well of number of man hours etc should be listed on the invoice you think a guy whos has been in buisness 36 years would know that this invoice has also been forwarded to the cra
First of all Rachel, the owner of Bannock Express at 1205 22nd St W. was the the sole individual I dealt with when she called and booked our services (phone records corroborate this).
The scope of the work was crystal clear as she had had a fire there and had contracted us to clean the kitchen exhaust system...NO extra work, NO additional charges, simply what we were hired to do. We are 36 years in business and do not conduct our affairs that way.
Additionally, Rachel let my crew in to do the work and signed off on its completion once the work was done.
There was no threat of any legal action even though I called several times, went to the store location 5 times (always closed) and emailed several times as well, 3 months later no response or payment.
On June 19th, my 6th visit to the store, while it was closed again I could see activity through the window. I knocked and her husband came out and proceeded to give me a litany of reasons to include the costs associated with the fire, the store shut down and sales being slow, BUT assured me the bill would be paid as a "new investor" was coming in.
I am 36 years in business and certainly have GST #, Bin # and are current and in good standing with CRA. This complaint is nothing more then a bully tactic to avoid paying their bill and to extort me of this payment by impugning both myself and the company.
Duct cleaning service
This company was selected to clean the ductwork in our home. When the crew showed up they didn't know how to add fuel to their pump, I had to show them. They didn't know how to run the pump, I had to teach them. All their suction lines had gaps and leaked. I had to tape all the joints and cracks in their equipment to get moderate suction out of their system. I had requested the agitation technique to dislodge debris in the ducts. They didn't do it. I had requested the disinfection option. This turned out to be one of the crew "spritzing" a small spray bottle into the fresh air returns! I was left shaking my head at how complete this "dis-service" was. For all this I received a bill for $1800.00. The manager or owner said I didn't complain in time by the time the bill was due. This particular franchisee runs a scam. My recommendation is to look anywhere but to this company for your duct cleaning work!
Replied
inferior work - dishonest
Had our furnace and ducts cleaned by this company June, 2010. Assumed that when we contracted them they would clean all of our vents. Discovered in Dec, 2010 that they missed 2. Called them, they advised they would do them when they were in our area (60 km from where they are located). I emailed them in April and May to enquire, got no response. Called them today and the don't know when or IF they will be in the area. Asked if they will refund the 2 vents and said no. Would definately not recommend them.
This business owner doesn't know how many vents were in our house or how many he charged for. Invoice doesn't indicate number of vents, just the cost for cleaning. ALL vents are in plain view and technician was shown ALL vents in house that required cleaning when he initially got to our house. We checked only a few of the vents after the tech left and regretfully, didn't check all of them. No, we didn't notice how filthy the were until sometime later. We made the mistake of assuming that ALL of the vents would be cleaned.
When we initially checked prices with other companies, this company was higher priced then their competition. However, the price quoted to us included sending a camera down the vents. When the tech showed me the video of one of the cleaned vents, it appeared clean, but again, I didn't see the 'before' picture to compare it with. There was a cost in additon to the quote, and that was to apply a spray agent to assist with antibacterial (at least I think that's what it was for, but can't be certain now).
Again, our experience tells me that we would not recommend this business. There are other reputable businesses out there. We regret hiring them to clean our furnace and certainly wouldn't hire them again!
The complaint has been investigated and resolved to the customer's satisfaction.
Extremely bad attitude from the owner of this Saskatoon franchise. Overcharges, while providing the absolute minimum of service. Rather than consider the complaint of a customer, his opinion is to go straight to threats of affecting the customer's credit rating and total disbelief that his service may not be worth the vastly inflated charges. We definitely recommend finding a different duct-cleaning company.
They just did our vents, we cleared way for every vent. Our upper level had electric heat I had a note on the door saying not to go upstairs their is no vents it's electrical and cats were locked in a room up there. I came home to absolutely every single light on in the house including outside lights ( day time they came after lunch). Our basement where the furnace is was covered in metal shavings and self tapping screws huge mess. There was small parts laying on the floor infront of the furnace which we do not want them in our house ever again, we will put it back together. Then they under quoted us &250 dollars called to ask why the hell all the lights were left on and why they were upstairs on the first place, here they tell us there must have been a reason but couldn't give us one. Told us they screwed up on the invoice and for us to fix it. We only wanted to pay what the invoice said due to being under quoted and having to clean up the basement and put together small pieces to our furnace and all the lights being left on and they tell us it took them half a day to just get to our house. ### we live 20 minutes outside the city they are located in erindale and google map it if you wish but from their address to ours is 45.5 Kms. Then when my husband talked to the person running the place he said not his problem and that we have to pay for everything and they are not willing to help with anything. Except send the guy who worked unpaid to clean up his mess and that's also ###. Then we told him we will pay it after arguing and getting no where with him we paid for it and said we won't recommend them to anyone and never use them again. Also had the balls to say if we wrote a bad review on their website that they would just delete it but we could do our best to try anything we like to complain but they will remove anything bad. Not happy customers
Is VacDaddy.com Legit?
VacDaddy.com earns a trustworthiness rating of 96%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for VacDaddy.com. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Vacdaddy.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Vacdaddy.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- VacDaddy.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to VacDaddy.com has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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Overview of VacDaddy.com complaint handling
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VacDaddy.com Contacts
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VacDaddy.com phone numbers+1 (306) 384-4220+1 (306) 384-4220Click up if you have successfully reached VacDaddy.com by calling +1 (306) 384-4220 phone number 0 0 users reported that they have successfully reached VacDaddy.com by calling +1 (306) 384-4220 phone number Click down if you have unsuccessfully reached VacDaddy.com by calling +1 (306) 384-4220 phone number 0 0 users reported that they have UNsuccessfully reached VacDaddy.com by calling +1 (306) 384-4220 phone number
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VacDaddy.com emailsvacdaddy@sasktel.net100%Confidence score: 100%Support
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VacDaddy.com address247 Hogg Way, Saskatoon, Saskatchewan, S7N3W2, Canada
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 11, 2024 - View all VacDaddy.com contacts
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Dear Sir,
You are a very interesting individual.
After conducting an investigation on behalf of a former client of yours we found that in point-of-fact, you have no federal tax account or business number (BN) as issued by the CRA.
ISC and the Saskatchewan Corporate Registry have no registered name for your company as either a sole-proprietor or corporation. The Saskatoon business license Program confirmed nothing is registered in your name, company name or at the address you provide via your google profile which is also your home address.
However, there are a number of complaints against you ranging from misleading, inducing individuals into contacts by providing false and misleading information and a number of false pretenses on your part. It should be noted, misleading carries both civil and criminal liabilities.