Variety Wholesalers
Reviews and Complaints

Roses millsboro delaware is the worst store compared to anything I have shopped in worcester county maryland in sussex county delaware in the past 15 years!
I have two infections in both of my kidneys so I get bad fevers today was 103.8 but like the hospital in this town they're not much better than roses
I go there with my son I see a metal frame 12x30in pool nothing was priced at all
My 7 year old son getting over on me says "mommy i'll go find a person for you"
He brings back a lady who says you have to bring the pool up to find out the price f?#@ me I am sick so I weigh about 90 lb I take a picture of the price tag the barcode take it up there they're all standing around having a gossip session at the service desk I showed him the barcode I snapped a picture of they all look at me and say no that won't work you have to bring it up here well can one of you help me say metal frame pool which makes it a little heavier they say we don't have anyone available to do that even though there is 6 of women standing inside a service desk doing nothing?
Really wtf why me... And then look up and say I could barely pull it forward to snap a picture of the barcode I almost collapsed being on short of breath cuz of a high fever and the pool weighs more than me they never said a word never offered to help me out carry their lazy [censored] over there with a price gun and zap the price ripped the damn tag off I did not care what they did but they did nothing...
I come home to find out the website variety wholesale/roses is extremely limited and bare no customer service phone number or contact information whatsoever for this company no contact by email nothing
The ocean city maryland location is a joy to shop at they are clean friendly helpful but they don't sell swimming pools the website has no pricing either on anything like that in store

Point being they need to take all them lazy [censored] low life losers rose's employees in millsboro delaware and some come out back in the dumpster cause these dumb f7cks are beyond worthless
Thank you rosess for not giving a [censored] about your customers

I was in your location in Fairfield Alabama on April the 15th I had bought some baby clothes from that location earlier that week I couldn't find my receipt so I just wanted to exchange them for a bigger size the cashier told me I could exchange them and they had to be the same price so after looking for about an hour because it was hardly any clothes in the store I found one outfit and a baby toy I went to the register but the cashier was like the manager is not going to do it like that and I asked her why and she said let me get her because she has to do it anyways she was very nice so I waited for the manager to come to the front and when she got to the front she said oh no she can't do it like that it had to be the same price I had to get it from the same area like I had to get baby clothes from the baby section I couldn't get baby clothes and a toy they won't allow me to do it like that and I asked her why she say it again you have to get them out the same section I said you didn't have any clothes over there and I was there for about an hour so this is what I found it's the same price so then she tells the other customers I can help you over here and I'm like ma'am you're not going to help me she just ignored me so I said it again ma'am you're not going to help me she ignored me again and them she said I'm trying to help these customers I said I am a customer and I waiting in line for you to come I said you could have let the other cashier ring up the customers she said this is my register she ain't going to ring up on mines so then I said you could have asked me to come around to your register and help me and she could have continued ringing the customers up she ignored me again so I walked around and I said you need to stop and help me she's like I know you not gonna tell me what to do she was trying to make it seem like I was threatening her or some so I said what you're trying to do is call the police I'll call them matter fact give me your boss's number she was like I'm not going to give you his personal cell phone number I said I don't want his personal cell phone number just give me District number let me call that number. I asked her what was her name she said I'm not giving you my name I said you supposed to have on a name tag anyways so I said do you have a register number you could give me she said no I said how am I going to tell customer service how you treated me if you don't give me your name she said just tell them I'm 70 years old so she did tell me that was her register earlier so I went over and looked at her register and I got her name off it and it said Sara. I just wanted to call, write message whatever I had to do to let whoever is over or own this location how bad I was treated she could have just easily explain to me the reason she wouldnt take my exchange the clothes I purchase and I would have just went to another location to see if they had the size clothes there because I actually wanted what I bought just in a smaller size. She was just so rude and I couldn't believe how rude she was like I wasn't a customer I spent my money in that location I waisted an hour in there searching for something else to purchase. After all that I did get her to finally write down the district managers name David Harris and gave me the 919 phone number I'm just upset about how I was treated at the store and I go in there at least three times a week I know whoever owns this location would like to know that they have a very rude nasty manager working there but the cashier that was there that day I wish I knew her name right now was very nice and even shaking her head to the way she treated me and the other customers agreed with me. Before I left I asked did your cameras work because I hope that you can roll back the cameras and see how rude she was to me. Since this incident on the 15th I have not being inside your store to purchase anything the only reason I've been in there is trying to report her. Some people are just not meant to work in the customer service business. I'm a very upset customer My Name is Semiko Davis and my number is [protected]

On 01/06/2017 my daughter and I were in Maxway in Temple Hills, Md. During our visit we saw a sign that said all Christmas items were 80% off. When we went to the register to check out the associate Denise informed us that she had to get a manager to override the discount because she was not able to do so. We had no problem with waiting for the manager to come over and override for the discount. After checking out completely my total was too much if the items I purchased were 80% off. After reviewing my receipt I noticed that the items were marked 50% off and the manager came over to take 30% off my total. I left the store and went back to get a refund because they are selling false advertisement and I did not receive my full 80% off of my Christmas items. When I went back into the store and told Denise I want a refund, she automatically caught an attitude saying that she has to call a manager and that I did receive my 80% off my items and that I may not be able to get a refund because I had "clearance" items. Tracy did process my refund; however, this store is selling false advertisement. If items are already marked down and I am getting an additional percentage off then say that. Don't say I am getting 50% off and then when I go to check out and the item is already marked 20% and then you give me an additional 30% off. Those are entirely two different things. Also, the customer service at the store is not very friendly. These concerns need to be addressed immediately.

I went into the Maxway location on summit avenue in greensboro Nc at 8:30 pm. When I entered there were 3 African American females (I am as well African American) at the cash register one called out over the micophone when I grab a basket " everyone to the front with your items we close in 5 min" so I didnt grab a basket I remembered seeing a sign on the door they close at 9pm so I continued because what I needed to Get was very important for the next day. I spent two days several hours looking for a pair of white pants. I am a very heavy set woman and this store was my last option. I needed them for a dance at church the next day. As I was looking the ladies at the register was very loud and playing. Also continue to complain about they are ready to go. One girl came by and I ask her are they really about to close she said no they close at 9pm. At that point this man came from the back dressed in a dress shirt im assuming their manager. They are very loud joking with him as well about his wife and personal life and what his wife gonna say when he get home. Then he goes back to the back. They continued playing and joking. I go up to the register where they are and ask them can I try the pair pants on she tells me No they are closeing in 10min everyone laughs. I tell her this will only take 5. And go back to wait. Still she dont come but it was 15 to closing. I go back up and ask her again can I try the pants on she said no the dressing room closes at 7pm. So I says to her why is it closing at 7pm when yall close at 9pm im not trying to take anything I dont even have a pocketbook or anything to put anything in I just have my wallet. So i asked do you have a manger I knew she did I could see him in the back behind the glass. She said one of the girls she was laughing and joking with was her manager. She came over I explained to her why I needed to try them on. How I had been everywhere this was the last place. I needed to see if they fit. She said No. So I put them back and all my other items and told them to have a blessed day. It hurt me to think that I was targeted and bullied from the first moment i hit the door. I really felt un welcomed. I will never shop at another maxway at least that one. Very ghetto yes I can say it. I grew up there and made it out. From the cashier to the management is an issue! I was bullied!

I purchased these items from Maxway Roanoke va for a Christmas gift. Well, the pants man's, black jeans the gentleman that I gifted them to wore them on Christmas day, , today, and 1st, he lost every bit of money he had in his pocket, the pocket wasn't sewn, then he sat down, the crotch of the pants began to fray, white thread no doubt, he became a joke, its Christmas we all laughed, Well later that afternoon after dinner he put on the jacket I gave him, its warm no doubt, but threes no zipper, both side have the zipper groves but no actual zipper. I am both embarrassed and miffed. You got any ideas, Looks like he lost and I did too. Bad Christmas Santa, The receipt no. is as follows11/20/2016 15:44:17 reg003 till589 trn4107 store 644 cashier Brenda 8835 wrangler jeans 10.00, [protected] jacket 10.00 paid for from acct XXXXXXXXXXXX5119 VISA APPROVAL CODE 020474. Ami Silverine Jackson 2002 Indian Village lane Roanoke Vi. [protected]. I would very much like to be refunded for my loss, and also for the loss of Mr Linkenhokers 17.33, he also had gum and micelles item that are no subject to refund. I do not wish to deal with the store as the item was purchased on 11/20, as one would purchase gifts ahead of time, refund are not given in store after 30 days, and I really don't care to try these items again as they will simply try to replace them. Ami very much looking forward to hearing from you quite soon. Thank you and Seasons greeting.

I am so disappointed with the new management at this Maxway. The new manager is very arrogant and rude. It is not just with the customers but, she is also verbally abusive to her employees. She down talks them in front of customers and then when customers say something to her she tries to play it off. I was in your store today, there was only one cashier. Her name was Kyla she was very pleasant. I was watching her do a return. She called for a manager twice before she decided to come assist her. The cashier was very professional yet the manager decided to chastise her for disturbing her. She told her to watch her tone and was very rude. I cannot say enough how embarrassed my family and I were for this young lady. To be put down and disrespected for doing her job is just completely unacceptable. We also witnessed the "manager" talk down to another employee like it is perfectly fine to talk to people this way. You guys need to bring back the other young lady or bring someone in who knows how to treat their customers and the employees

Back in November, I was in line being rang up by an Assistant Manager named Shea Renee when she stopped ringing me up to join in a conversation with her co-workers. After about 3 minutes she started arguing with another employee that was going on break. No store manager was called, I even found out that the District Manager was in store and did nothing to resolve the issue. I went back in the store last week and the employee that was on break happen to be a assistant manager also and she has quit working for the company.

I went into the Maxway store in Baltimore County Md on Eastern Ave in Essex. The cashiers name was Jen. I bought a little girls dress, which was on sale for $5.99 the sign on the rack was printed all dress $7.99 now 30% off new price $5.99. THIS dress was on sale, . The cashier rang it up at $10.00. the laundry baskets were $2.99 she rang them up at $3.99. I told her she charged me wrong and wanted her to fixed it.. This Girl JEN said very rudely and nasty I need to learn to read signs and tags. I know what the prices were, it was the reason I purchased the dress and baskets. I than told her she is not to speak to customers that way, she than told me to became a human being, the Jen was so RUDE, . DISRESPECTFUL and NASTY, I asked for the store manager and he was no where to be found. I have 3 witness to this event and either she gets FIRED, I will check or I am suing Maxway. Jen does not do this store any good. If she spoke like that to me she HAS done it before and no action was given to her, Time to get rid of her . I do retail I know this is not proper customer service . In addition I want my money returned to me that I was overcharged.

Store Name: Maxway Location: Fairfield, Alabama Date: October 25, 2015 Complaint: Retail Profiling I was a victim of retail profiling in the Fairfield, Alabama Maxway. On October 25, 2015, I went to shop at the Fairfield, Alabama Maxway stores. When I first entered the store, I found it to be in very bad condition.The store smelled bad, misplaced merchandise and a very rude staff. I spent about 10 minutes in the store before finding the items that I wanted to buy. I went to the checkout. I had about five bottles of vitamins and some shampoo. After the extremely rude clerk totaled my purchase, she began to take the cap off my vitamin bottles. I asked her why was she taking the cap off my bottles. She said that this was store policy to look through all bottles for unsold merchandise. She said that this was a security feature to stop shoplifters. I told her that particular policy seemed to be a bit much. She said that plenty of shoplifters had been spotted in the store, taking the lid off bottles and stuffing them with unsold merchandise. I was infuriated! I told her that this policy in my opinion violated the civil rights of other shoppers who have not shoplifted. At that time, another customer service rep approached the front, (I am not sure, if she was the manager) She was extremely rude, also. She suggested that if a customer can not comply with the store policies, that they are free to leave. I complied. I left all of the store items on the counter, and left the store. The company website is not listed as to where to file complaints. If I am unable to contact Maxway's regional headquarters, I will file a complaint. If I can't, I will seek an attorney. Retail profiling can be dangerous, many innocent people have been wrongly accused and sent to jail! Please stay away from Maxway Stores!

Accused customers of stealing, when she an her friends from Tulane ct, are the main one stealing, on Sunday she pushed out a tote, full of stuff, around 3/3:30, has been fired 3 times an still working at the same store, I made several calls to the maxway on lower wetumpa rd, she kept answering the phone an refused to put the manager on the phone, so I called Fairview maxway an spoken to the manager there, she told me she would call an have Mr Floyd call me, pertaining to the situation, no response because he like her, also she failed drug test, takin loratab without a prescription, seeking on the job, I also spoke with a manager, this morning who stated it's always a group of girls that comes to the store on days she works, an she let them steal for herself and them, all u have to do is play back camera before Mr Floyd erase, anything she also is trying to frame the manager Nina, by letting her friends an herself steal, so they can fire Nina for bad inventory, also in Sunday evening I had called Mrs Bernadette, about this she said she would tell manager

I recently moved here and I Hate Going into this store, its so unorganized to its pitiful. Another reason is that everytime i come into this store theres a black lady who's always standing around talking to one of the employees, think she may be a manager. When its time to checkout theres no one to be found, i think there should be two cashiers at all times and this storee needs more strict managers. Just the other day i saw two male employees stuff something in there pockets and when they saw me they hollered at someone and said they were going to take a break. Last but not least some of the employees are very rude!

Jan29, 2011 max-way Darlington S.C around seven pm ms.Munn called Lisa Lewis to the office in a very loud voice and rude tone wanted to know when the manger change the sch well it was not posted yet when did he change it i said i don't know you have to take that up with him so i walked out of the office and she follow behind me in a loud voice you and him don't have kids which i do have three kids that she could not work at night she was using bad ugly talk to me loud in front of the customers i didnt say anything back to her . and on jan28, 2011 a customer wanted to buy a table she got rude with them they just said forget it and we never come here again . If this is what you want working for your company you will lose more customers everyday . so you need to have mr.james come in thank you ms.lewis

The Maxway store in Whiteville is out of this world. I will never step foot back in there. The two ladies that was on duty today dont know anything, they are not doing their job, and they dont care about anything or anybody. They let someone else take my bag of items that I purchased from another store. Then they stated that there was not anything that they could do and that they were not responsible for lost or stolen goods. Both of them stood and looked at me like I was crazy. If they cant help keep your items up front then why should we have to leave them up there if they are not going to keep watch until we finish shopping?

I have had several bad experiences at the Whiteville Maxway Store. First, this store doesn't provide a restroom for customers, which is ridiculous in my opinion. Any store that has merchandise to sell to customers should also provide a restroom & a dressing room to try the clothing. I have asked & been allowed to use their restroom one time, but the manager was very irritated even though she agreed to let me use it. I have been allowed to go to the back to try items on before. I have also been allowed to return undergarments once. I was told to make sure I had my receipt & that the tags must still be attached to the garment which was a bra. I had no problem with this, but on a previous visit & today I was not so lucky. While there today, I asked to use the restroom & the employee told me NO very adamantly. I replied that I understood she was following orders, but that the store should provide a restroom for customers. Then when I went to the register to pay for my items, I asked if a bra could be returned as long as tags were left on & I didn't delay in getting it back. The cashier pointed to a sheet taped to the counter which stated that undergarments could not be returned. I said to her, "then do you have a place where I can try it before buying?" She looked puzzled, then said no. I replied to her that I understood she also was following orders, but how ridiculous that is. I said "So you don't have anywhere that you will let me try it, but yet once I walk out the door with it, it can't be returned. I told the cashier that the manager had allowed me to return undergarments with tags & receipt. She replied that it depends on what mood the manager happens to be in on that day. HOW RIDICULOUS! I don't know about everyone else, but in shoes, clothing, everything, I wear different sizes depending on brand name & how the item is made. I have had to refrain from buying items that probably would have worked because I didn't want to be stuck with if not. This store REALLY needs to reconsider it's policies & yes, their employees could be friendlier also!

I go to this store all of the time to get cheap stuff. When I go in there by myself (I am whit)the manager is nice and everything but when I take my kids in ther with me and they are black the manager follows me all through the store and has even asked to help me in an attitude. I work 2 jobs and would never take anything. Then I go in there today and buy stuff and I do not agree with the price and do not want it Norris(cashier) keeps ringing the items up even after I say I do not want them. Then she tells me I have to give my address and phone number to get a refund on the items I said I did not want from the start so I told her sure I will give you fake information being a single Mom I do not give my information out to anyone. Well she called this stupid manager and she was hateful and snubbed up her nose at my kids. I asked for my money and they kept saying wait until the drawer opens and then they wait on 4 other people opening the drawer each time but did not give me my money. I had to call the police to get them to give me back my money and then I was talking to my kids explaining why we was standing there waiting and she told me to shut up. My Mom does not tell me to shut up. When police got there the manager lied on me totally and said I gave them wrong name and everything and then I asked the officer if he would like to see my drivers license. It said exactly what I gave them. I told the officer how she does when my kids are with me and not and he said"We have had alot of problem out of her" and he does not doubt it one bit. I think she needs to be fored and I am telling everyone about her today and for the rest of this year if needed. Alot of my friends have a problem with her and as company owners you would do alot more business if you got a new manager and some cashiers.

On today Juliy 1, 2009 I entered the Landover store to return murchandise I searched for the reciept but could not find the correct one I asked for the amount of the sale to be return to my credit card I was told no I thedn asked for management and he never showed up after waiting five minutes I went to look for him myself. I ran into another sales person and asked if he was the manager looking towards the shipping door he replied no the manager is busy and can't deal with you at this time I replied he needs to see what I want and still no he cant see you right now. I waited he did not come from the back. I went back to the front register and ask for the home office number the clerk refused to give it to me. If this is how you run your company no wonder retails are going bankrupt.

Unsatified customer because of poor management what are you going to do about IT?
Is this another attempt to pretend the problem is solved?
Corbett

On February 10, 2009 at 4:52pm, I purchased Valentine's candy at the MaxWay in Garden City. I decided I didn't want the candy and took it back and asked the lady if I could get a refund. She pointed in an opposite direction and said, "Talk to that lady right there." I politely went over to the manager and asked could I get a refund and she caught an attitude and said, " I don't do refunds on food." I told her I was just in the store about 15 minutes ago showing her the receipt and she told me that people inject drugs in food.I was very offended by this comment and I showed her were the plastic wasn't even tampered with and asked her why wasn't there a sign saying they don't do refunds on foods or candy and she couln't seem to give me a response except that she wasn't going to refund the money. Both she and the cashier were rude and I feel like they should have signs stating their exchange or refund policy. I was very dissatisfied with their courtesy and their failure to inform us of policy.