Vendasta
Reviews and Complaints

Vendasta has been a pleasure to work with and a huge asset. They're quick to address any issues and really take the time to help. I can't recommend them highly enough!

Vendasta is a great partner for my agency. Great products. Tremendous service and very smart people. I would highly recommend Vendasta as a solution for any agency who is servicing their clients' online presence needs.

I've had a fantastic onboarding experience with Ian. He's attentive, passionate, and is able to work with me at my speed. I truly get the sense that the Vendasta team is committed to building my business, and it bolsters that same level of commitment in me.

This business has some interesting services. We evaluated them for a client and as such had to pay for some services and now six months later after repeated requests we have not been able to cancel. They continue to charge our credit card. And the kicker is the services we were "testing" we were told were 'free'.

Our agency has been using Vendasta for white label fulfillment for a little over a year. We've had a very positive experience with the onboarding team, Justin Baiby and Kristin Brown. They've walked us through every step of the way, and were always available to help us with unique client challenges. Highly recommended!

Vendasta has been pretty good to work with over the last couple years. They definitely care about my company and it's success. The good thing is you have a personal rep that keeps up with you and helps you along the way. My rep, Edzel Pereira is pretty awesome and takes time to help me whenever I need it. They do what they say they do for sure.

Beyond helpful support after sign-up, really couldn't ask for better customer service. Tools work great, loads of helpful assets and the onboarding is meticulous. We feel like Vendasta has this down, and is truly vested in our success. Great to have a partner like that! Special thanks to our team there at Vendasta Dami & Ian - its the dream team!

Vendasta has been a great partner for us. Partnering with this team has enabled us to focus on larger business initiatives while not leaving smaller revenue opportunities on the table. Powered by a great UI and backed by a best-in-class team of professionals, this partnership has proven to be an incredible investment for us. Mason was excellent in getting us on the right course. Craig and Kristen have been instrumental in our growth strategy. We couldn't be happier with our web services partners, Theresa and Mark!

We have been working with Vendasta for about a month and have had nothing but positive things to say. We've worked with Ian, Summit, and Logan who are all amazing and extremely knowledgeable as well as a great team, who have been nothing but helpful and thoughtful about how to help our business scale and reach its goals. They consistently keep up to date to ensure our business is moving in the direction we would like it. Their consultations have been extremely helpful to say the least and I would I would recommend their services to anyone interested. I look forward to growing my business further with this great company.

Vendasta has been such a wonderful company to partner with for my SaaS Marketing Product needs. They not only have a powerful marketing tool kit that I can use to support my clients, they also have an amazing staff that is there to support me. My Success Partner, Becky has been an incredible asset to my successful partnership and really truly cares about my business and our growth. Vendasta has been great at providing beneficial marketing and social media materials for us to brand and repurpose which makes my job a little easier. I look forward to our continued growth together in the coming months and years. ~ Amy D., Infinite Web Designs

Vendasta is a fantastic company. I am a new business owner, and partnering with Vendasta is the best decision I have made. The Marketing automation is impressive, and the ability to automate the communication flows of my teams while increasing personalization and individual engagement with my clients is such a bonus. Vendasta's onboarding process is top-notch. The customer experience is at the heart of everything they do, and I genuinely feel like they are invested in the success of my business. I have the tools and expert insights from the Vendasta team to focus on the most important asset, my clients, and my business's growth. Josh and Sumit are the best! They have made my experience with Vendasta a great and lasting one.

Two weeks into Vendasta and we have already gotten our first client. We have been working with Vendasta and it has been everything but a bad experience. We first met with Logan Ochitwa who beautifully explains to us what Vendasta is and how it is the best tool to help us grow and make the foundation for a successful business. We were then introduced to Sumit Uzir who with the fantastic help from Ian Sicat went into depth on how to navigate through Vendasta and use it to our advantage. Rarely Have we ever needed to ask questions about the tools at Vendasta and if we ever did they would be answered perfectly. Logan Sumit and Ian have not only been a great help to the beginnings of our journey but have also been the cornerstone of our success.

We have been a Vendasta partner in Florida for just over 2 years. During that time since our inception of Reputation 1, we've grown our client base by more than 35% each quarter. We really like the way the comprehensive platforms and software products enable us to put the bulk of our efforts into client development and servicing our existing clients. We have spoken with more than 25 different individuals at Vendasta and every single one has been a quality experience. One of the things that makes a big difference is our relationship with Becky, our account manager. Any time we need a little help, training or support she's been there for us and provided what we need. Thanks Becky and Vendasta team! Reputation 1 is here with you for the long haul!

Vendasta Has Grown Into Full Digital Agency Outsource Platform. I have been in the digital space for quite some time, and in fact so long that I used Vendasta back in the day to just generate a local digital analysis (local online footprint) when that was all they offered. I used them for my local SMB customers as part of my sales process/secret weapon. Well fast-forward 10+ years and I am re-introduced to Vendasta and to my surprise and delight this company has grown into a full digital agency outsource platform with a multitude of learning resources and a sharp, patient boarding team. I have to call out Ryan for being patient and Sumit K Uzir for a detailed onboarding experience. I have implemented quite a number of tools and technology in my years and they have and will set you up for success. Keep up the good work it's a breath of fresh air in a crowded SAS space.

I've been working with Vendasta for nearly a year and I must say that the gray/white label services they offer has helped my Digital Marketing Agency business expand not only our own service offerings to our clients, but also has provided our business with many services that we now use internally to help manage our sales and client processes. Vendasta earns my 5-Star Rating not only for their front-facing Partner Growth Management Team (I've been having weekly scheduled meetings - at my request - for the past 6 months which has greatly helped my own understanding of their vast service catalog), but they've earned that rating because of their online Vendasta Academy and community forum. I've recently started sending my team members into the Academy's many online courses and it has ignited passion within both my sale team as well as my project management team. And on my end, I can see who has taken the time to actually learn and improve their knowledge as become more valuable to our company. I see a long and fruitful relationship with Vendasta and my own company, Business Boosters. Steve Leedom Chief Revenue Officer Business Boosters LLC

. The will refuse to cancel your services even after the contract expires and will keep coming up with excuses as to why they cannot just cancel the service they provide. First they will tell you that you have to speak with your account manager who doesn't return calls. When you finally get a hold of said account rep you will be told he/she needs to talk to their manager to try to kill more time before the next payment is due. When you finally get to talk the manager it may be "too late in the day to cancel...blah blah blah" and the ONLY way to stop this broad daylight robbery from occurring as per the credit card company is to cancel the card altogether due to the fact that even THEY cannot stop these crooks from charging your card completely fraudulently without any kind of consent from their clients. I would think TWICE before handing over my CC details over to these pirates. Dodging client's calls and providing every excuse under the sun to prevent you from cancelling your subscription. They will promise the world to you when you are signing up but then when push comes to shove the reaility is far different after they got you subscribed to 12 months and they flip the script and you now have to chase THEM to get anything and anywhere. Severe case of over-promise and under-achieve, perhaps due to overly ambitious sales reps driven by a closing bonus. I Wouldn't be suprised if all of these reviews are from their on employees (speak of revolving door! 3 different account managers in 12 months). The platform may be a good fit for bigger agencies but is overkill for anyone just starting out.