Vimeo’s earns a 1.0-star rating from 10 reviews, showing that the majority of video creators and viewers are dissatisfied with streaming and hosting services.
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Being able to log in to my Account Of Vimeo
https://vimeo.com/user211252568 I want you to delete my account, because VIMEO does not reply to my emails. When I created the account I wanted to verify my email but for some reason my name was misspelled. So I was not able to verify the email address. I asked for support but they never replied. Then I created another account and asked help using that...
Read full review of VimeoVimeo Plus
they defrauded us. Never signed up or agreed to a contract.
Charged me $84 a year to a fraudulently obtained credit card till I discovered it.
Refuse to refund or handle this.
I have been dealing with customer service for weeks without results.
They suggest I email legal, but no email is available.
I suggest you don't get involved with this disreputable company.
DON'T GET SCAMMED BY USING VIMEO.
Censorship of peak Prosperity and the actions that I will take.
To whomever at Vimeo
I will never use your platform again after your Censorship of Peak Prosperity and I will use all the reach at my disposal to have as many people follow suit. What you have done is despicable, authoritarian and in the end useless. I look forward to the inevitable end to your Company as your users migrate to providers that retain a moral/ethical backbone and do not cave to propaganda narratives. I am enjoying watching the rapid decline in your stock price and I wish you a speedy decline into receivership.
--
Cheers Stephen Batsch (New Zealand...yes, we can think and act here too)
Desired outcome: Reinstatement of Peak prosperity with Public Apology front and center. No Excuses.
Is Vimeo Legit?
Vimeo earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Vimeo.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Vimeo.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Vimeo and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Adult content may be available on vimeo.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
However ComplaintsBoard has detected that:
- While Vimeo has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Vimeo protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Vimeo. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
false advertising
these people are a scam,not only are they charging people hundreds of dollars to upload their videos,but they have a section where you supposedly can upload"mature"content...which they don't even make clear what constitutes as acceptable mature content that can be uploaded...i uploaded a gaming video that had mature content,nudity etc but they decided to remove it...I'm happy they showed how they operate so soon and before I was charged though...but never will I do business with this shady video hosting company again,the censorship is even worse then Youtube,atleast youtube doesn't charge you hundreds of dollars...not to mention the uploading process is horrendous on Vimeo...it took me hours just to upload a video that was less then 2 gigabytes!They want to charge people hundreds of dollars and can't even provide a platform that has fast uploading speeds?These people are a scam and I see I'm not the only person that is calling them out for it...I'm going to cancel my credit card now in case they try to charge me,I don't trust these people.
Desired outcome: I'll be warning as many people as I can to stay away from this service....
Vimeo's tos
After nearly 2 decades of contribution Vimeo decides a film of a 1928 cartoon I uploaded when I was a student violated their TOS and deleted my entire account. There was no discussion or conversation and my entire life's work, mostly documentary, was erased. Everything I had built was gone, wiped from the internet. It was if they killed me. There is no way to get in touch with them, they will not hear my plea, and now I have nothing and there is no way to rebuild nearly 20 years of work. I am done.
https://cineclast.com/2022/03/02/vimeo-deleted-my-account-and-ruined-my-life-because-of-a-cartoon-from-1928/
Desired outcome: Account reinstated.
Trying to Cancel my Subscription but getting run around
On 25th February 2022 I decided that after looking at all my outgoings I had to cut back so I called my bank to try and cancel my Debit Card Payment to you Vimeo for a monthly charge of £12.00. My bank informed me that I had to go straight to you to cancel this but if I had no luck they could set up a complaint in my name and direct to you my concerns about not being able to cancel with you. So as I am not using my Vimeo account I am trying to cancel my subscription. There is a complete run around when you try to do this. I have spent an hour looking around the site to do this. Its like you are happy to get your business but don't want anyone to leave. I don't need Vimeo and I WANT TO LEAVE. Can you please cancel this as soon as possible.
Desired outcome: I WANT MY SUBSCRIPTION CANCELLED PLEASE
Let me state very clearly that my experience with your company has been a frustratingly difficult and unending process of ridiculous and entirely unhelpful customer support. After signing up for a year subscription to Docsville I suddenly couldn’t access my account. I contacted your support team September 9th and was told I was not a subscriber. I sent them the confirmation email I had received January 9, 2022, which they dismissed. I then sent them all the information from my credit card purchase. Suddenly they ‘discovered’ that I was in fact a legitimate subscriber. I then got passed up the apparent chain of hierarchy in customer support each recommending the exact same fix, which I responded each and every time with having tried that with the same lack of results. Twenty two email exchanges later the ‘Support’ team decided to no longer respond to me. A week went by and suddenly I get an email stating that they’re sorry for the delay and they had received ‘permission’ to go ahead and set up a new account for me with additional time added to make up for the months I was not able to access my Docsville account. I still haven’t heard back about this latest scam support. Even more disturbing was that I was able to find an access to my account on the Vimeo site where my Docsville account was. I attempted to cancel my renewal but was unable, however a NEW renewal date was posted there for September 19! My subscription renewal would not be until January 6, 2023! You are a huge disappointment and extremely blinded by your inability to support the people that make your company… your customers. Reviews on your company back this all up… and continue to increase daily about the exact same issue… atrocious customer support. There is no support! And to think all I did was sign up for quality documentary viewing. Wow.
Let me state very clearly that my experience with Vimeo has been a frustratingly difficult and unending process of ridiculous and entirely unhelpful customer support. After signing up for a year subscription to Docsville I suddenly couldn’t access my account. I contacted their support team September 9th and was told I was not a subscriber. I sent them the confirmation email I had received January 9, 2022, which they dismissed. I then sent them all the information from my credit card purchase. Suddenly they ‘discovered’ that I was in fact a legitimate subscriber. I then got passed up the apparent chain of hierarchy in customer support each recommending the exact same fix, which I responded each and every time with having tried that with the same lack of results. Twenty two email exchanges later the ‘Support’ team decided to no longer respond to me. A week went by and suddenly I get an email stating that they’re sorry for the delay and they had received ‘permission’ to go ahead and set up a new account for me with additional time added to make up for the months I was not able to access my Docsville account. I still haven’t heard back about this latest scam support. Even more disturbing was that I was able to find an access to my account on the Vimeo site where my Docsville account was. I attempted to cancel my renewal but was unable, however a NEW renewal date was posted there for September 19! My subscription renewal would not be until January 6, 2023! They are a huge disappointment and extremely blinded by their inability to support the people that make their company… the customers!Reviews on their company back this all up… and continue to increase daily about the exact same issue… atrocious customer support. There is no support! And to think all I did was sign up for quality documentary viewing. Wow.
The worst & never get any views
Vimeo is a SCAM.
Never post content on Vimeo.
It's the lowest, worst-quality site.
It never ever gets ANY views, whether on its "free" service or the shady "upgraded" service which you must pay for.
In fact, Vimeo engages in serious corruption:
1). Skews video quality and even your texts in the video Description" box, so that it barely corresponds with your video.
2). Immediatly after posting videos, your content will be taken out of all search results, so that you'll fall into their trap pf "upgrading" and paying huge sums in order for your content to be seen by, at most, .01% percent of the population.
3). Vimeo is a SCAM.
Here is just a partial overview of my experience:
(After having posted content, which cooperated with all policies and had received viral views on all other major sites:
Vimeo to me:
"Your account has been removed by staff for violating our policies."
My reply to Vimeo:
There was no valid reason to remove my account. or my video.
IN THIS COUNTRY WE HAVE SOMETHING CALLED THE AMENDMENTS AND BILL OF RIGHTS, WHICH LEGALLY ALLOWS FREE SPEECH.
AND, my video committed no hate speech, no "violation" of any type.
How and WHY should my account have been removed WITHOUT:
1). First notifying me and giving me a chance to correct any alleged "violation">>
2). WITHOUT even telling me what this so-called violation is?
There was NO reason to remove my video or my account.
You weren't even so much as able to give me a valid reason--ALL YOU GAVE WAS SOME AUTOMATED MESSAGE OF REMOVAL.
Yet you suggested that UPGRADE my account and PAY for said "upgrade."
Outrageous.
Vimeo is a SCAM.
DO not waste your time.
There are far better sites, which are absolutely FREE and which are prominent in all search engines and never scam anyone.
Desired outcome: Stay AWAY from https://vimeo.com
Failure to verify account for nexafoto, inc. Operated by john golfis, alejandra reyes hudson
FAKE ACCOUNTS!
Vimeo account is ACTIVE for Company FORFEITED by Texas !
https://vimeo.com/119303639
https://vimeo.com/user24805800
Nexafoto, Inc. is a member of Vimeo, the home for high quality videos and the people who love them.
15 Videos published
ALERT!
Nexafoto, Inc. is affiliated with California Corporation Strategic Investments Global, Inc. and its founder Andrew T. Fellner who have been prosecuted by the Securities Exchange Commission SEC for fraud
Worst way of doing business
If you need more storage you'll have to pay. A lot of money. But at first, you'll be subscribed for free. If you don't, you'll be thrown away from the website. And you will need to log in again to contact their customer service that in this case is absolutely useless. What the hell is this?
I have never seen anything worse than your attitude for customers.
Vimeo is a SCAM.
Never post content on Vimeo.
It's the lowest, worst-quality site.
It never ever gets ANY views, whether on its "free" service or the shady "upgraded" service which you must pay for.
In fact, Vimeo engages in serious corruption:
1). Skews video quality and even your texts in the video Description" box, so that it barely corresponds with your video.
2). Immediatly after posting videos, your content will be taken out of all search results, so that you'll fall into their trap pf "upgrading" and paying huge sums in order for your content to be seen by, at most, .01% percent of the population.
3). Vimeo is a SCAM.
Here is just a partial overview of my experience:
(After having posted content, which cooperated with all policies and had received viral views on all other major sites:
Vimeo to me:
"Your account has been removed by staff for violating our policies."
My reply to Vimeo:
There was no valid reason to remove my account. or my video.
IN THIS COUNTRY WE HAVE SOMETHING CALLED THE AMENDMENTS AND BILL OF RIGHTS, WHICH LEGALLY ALLOWS FREE SPEECH.
AND, my video committed no hate speech, no "violation" of any type.
How and WHY should my account have been removed WITHOUT:
1). First notifying me and giving me a chance to correct any alleged "violation">>
2). WITHOUT even telling me what this so-called violation is?
There was NO reason to remove my video or my account.
You weren't even so much as able to give me a valid reason--ALL YOU GAVE WAS SOME AUTOMATED MESSAGE OF REMOVAL.
Yet you suggested that UPGRADE my account and PAY for said "upgrade."
Outrageous.
Vimeo is a SCAM.
DO not waste your time.
There are far better sites, which are absolutely FREE and which are prominent in all search engines and never scam anyone.
we are a paid user and very much disappointed wit vimeo.com now
Started as a very good video sharing website. But unfortunately now they changed their strategy. Became just another big corporation that doesn't care about what users tell. They changed their UI design and it's a crap now. I saw many people complaining but their staff just told everyone to Shut Up. we don't do anything about it.
We are a paid user and very much disappointed wit Vimeo.com now.
Vimeo is a SCAM.
Never post content on Vimeo.
It's the lowest, worst-quality site.
It never ever gets ANY views, whether on its "free" service or the shady "upgraded" service which you must pay for.
In fact, Vimeo engages in serious corruption:
1). Skews video quality and even your texts in the video Description" box, so that it barely corresponds with your video.
2). Immediatly after posting videos, your content will be taken out of all search results, so that you'll fall into their trap pf "upgrading" and paying huge sums in order for your content to be seen by, at most, .01% percent of the population.
3). Vimeo is a SCAM.
Here is just a partial overview of my experience:
(After having posted content, which cooperated with all policies and had received viral views on all other major sites:
Vimeo to me:
"Your account has been removed by staff for violating our policies."
My reply to Vimeo:
There was no valid reason to remove my account. or my video.
IN THIS COUNTRY WE HAVE SOMETHING CALLED THE AMENDMENTS AND BILL OF RIGHTS, WHICH LEGALLY ALLOWS FREE SPEECH.
AND, my video committed no hate speech, no "violation" of any type.
How and WHY should my account have been removed WITHOUT:
1). First notifying me and giving me a chance to correct any alleged "violation">>
2). WITHOUT even telling me what this so-called violation is?
There was NO reason to remove my video or my account.
You weren't even so much as able to give me a valid reason--ALL YOU GAVE WAS SOME AUTOMATED MESSAGE OF REMOVAL.
Yet you suggested that UPGRADE my account and PAY for said "upgrade."
Outrageous.
Vimeo is a SCAM.
DO not waste your time.
There are far better sites, which are absolutely FREE and which are prominent in all search engines and never scam anyone.
Vimeo Reviews 0
If you represent Vimeo, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Vimeo
One of the key features of Vimeo is its focus on high-quality video. Unlike other video-sharing platforms, Vimeo allows users to upload videos in high definition, making it a popular choice for filmmakers and other professionals who want to showcase their work in the best possible quality. Vimeo also offers a range of tools and features to help users create and edit their videos, including a video editor, music library, and a range of customizable templates.
Another key feature of Vimeo is its community of users. The platform has a strong community of filmmakers, artists, and other creative professionals who use the platform to share their work, collaborate with others, and connect with fans and followers. Vimeo also offers a range of tools and features to help users connect with each other, including groups, channels, and forums.
Overall, Vimeo is a powerful and versatile video-sharing platform that offers a range of features and tools for users to create, share, and view high-quality videos. Whether you're a filmmaker, artist, or just someone who loves to watch great videos, Vimeo is a great choice for anyone who wants to explore the world of online video.
Overview of Vimeo complaint handling
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Vimeo Contacts
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Vimeo emailssupport@vimeo.com100%Confidence score: 100%Supportpr@vimeo.com98%Confidence score: 98%communicationinternship@vimeo.com98%Confidence score: 98%hr
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Vimeo address555 West 18th Street, New York, New York, 10011, United States
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Vimeo social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024 - View all Vimeo contacts
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