Menu
For Business Write a review File a complaint
Vinlady Customer Service Phone, Email, Contacts

Vinlady
Reviews and Complaints

www.vinlady.com

Learn how the rating is calculated

1.0 10 Reviews 17 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Vinlady Reviews 27

ComplaintsBoard
O
Verified customer This review was posted by a verified customer. Learn more

Vinlady Terrible Experience with Vinlady: Order Never Arrived and Shady Refund Policy

So, we ordered a big ol' batch of stuff from Vinlady back in August of 2022. They told us it would get to us by September 15th at the latest. But, we've been trying to track it down and haven't had any luck. We've been hitting up customer service every week since then, but it's now November 12th, 2022 and we still haven't gotten our order. And, to top it off, they're saying that if the package is lost, they'll file a claim and only refund us once they get compensated. What kind of shady business is that? We're definitely not going to be dealing with Vinlady again.

Read full review of Vinlady
Hide full review
ComplaintsBoard
I
Verified customer This review was posted by a verified customer. Learn more

Vinlady Disappointing Experience with Vinlady: Poor Quality and Scam Customer Service

So, I recently ordered three dresses from Vinlady and boy, was I excited to receive them! However, when I finally got my package, I was disappointed to find out that I received three nightgowns instead of the dresses I ordered. The colors were the same, but the style was completely different.

I immediately contacted their customer service and let me tell you, it was a hassle. They made it so difficult for me to return the items and kept insisting that I send them back despite the pictures I sent them as proof. It was like they didn't believe me!

After going back and forth with them, they finally told me that I could get a maximum refund of $55 and keep the items. I mean, come on, that's not even close to what I paid for the dresses!

Overall, I was extremely disappointed with my experience with Vinlady. The quality of their products was not up to par and their customer service was a complete scam. I would not recommend this website to anyone and if I could give them a negative rating, I definitely would.

Read full review of Vinlady
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

Vinlady Vinlady.com Review: Misleading Pictures and Poor Quality Clothing

The website Vinlady.com caught my attention with its beautiful pictures of cotton and linen clothing with intricate embroidery. However, my experience with the site was far from what I expected. The clothes I received were made of cheap, flimsy rayon fabric that was printed instead of embroidered. I was extremely disappointed with the quality of the clothing, which was nothing like what was advertised on the website.

To make matters worse, my package took a whole month to arrive. When it finally did, I was shocked at the poor quality of the clothing. There was no cotton or linen to be found, just shapeless, shiny rayon that looked and felt terrible. I was so disappointed that I wish there was a way to give Vinlady a negative rating.

I ordered a cotton button-up shirt with embroidery that was advertised on the website, but what I received was a cheap, printed rayon shirt with no buttons and a round neck. It was a far cry from what I was expecting and left me feeling ripped off and frustrated.

Overall, I would not recommend Vinlady to anyone looking for high-quality clothing. The website's pictures are misleading, and the clothing is made of cheap materials that are not worth the money. Save yourself the disappointment and shop elsewhere.

Read full review of Vinlady
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

Vinlady Vinlady Review: False Advertising, Poor Quality, and Incorrect Sizes - Not Recommended

Vinlady is a company that I recently purchased from and I must say, I was not impressed. The company is based in China and I noticed that some of the pictures on their website were from another company. This made me skeptical about the authenticity of the products they sell. However, I decided to give them a chance and ordered about $150 worth of items.

When I received my order, I was extremely disappointed. None of the items I received were what I had ordered. For instance, I had ordered a pair of white embroidered pants but what I received was a cheap iron-on that looked nothing like the picture on the website. The pants looked like something my grandmother would wear. I was very disappointed with the quality of the products and the fact that they were nothing like what I had ordered.

To make matters worse, the sizes were completely off. One of the items was meant for a 6-foot-tall person while the other was a size meant for a 5-year-old child. This was a complete joke and I felt like I had been ripped off.

Overall, I would not recommend Vinlady to anyone. The company has false advertising and is not trustworthy. The products are of poor quality and the sizes are completely off. If you are looking for a reliable and trustworthy company, I suggest you look elsewhere.

Read full review of Vinlady
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Vinlady Vinlady and Ursime: Untrustworthy and Disappointing Clothing Retailers

This company, Vinlady, is not a good place to order clothes from. They also have another website called Ursime, which is not trustworthy either. I ordered some clothes from them and when I received them, they looked nothing like the pictures on the website. It was clear that they had taken images from a real store and tried to copy them using cheap materials and labor. The clothes were so bad that I couldn't help but laugh. I spent $150 on these clothes and they only offered me a $50 refund and told me to keep the clothes. Even if they were free, I wouldn't wear them in public. They are trying to make me pay for return shipping and it will take 2-3 months to process. I really regret not researching them before buying from them. I learned my lesson and I hope others will too.

Read full review of Vinlady
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

Vinlady Stay Away from Vinlady: A Disappointing Experience with Online Shopping

I gotta tell ya, folks, steer clear of Vinlady. I made the mistake of ordering a pair of black linen pants and a short-sleeved khaki linen blouse from them, and boy was that a mistake. Instead of my order, they sent me two long-sleeved linen blouses, one bright yellow and the other blue. I mean, come on, that's not even close!

So, I reached out to them to try and return or exchange the items. At first, I did get a response from them asking for photos of the items and the packing label/return address. I sent everything they asked for, but then I never heard back from them. I've sent them several emails since then, but there's no customer service phone number to call.

I'm not the only one who's had a bad experience with Vinlady, either. I've already reported them to Pinterest and the Better Business Bureau. I'm just so tired of getting ripped off by these online companies. It's a shame, too, because I really liked the look of those pants and blouse. But now I'm out of luck and out of money.

So, take my advice and stay away from Vinlady. Save yourself the hassle and the disappointment.

Read full review of Vinlady
Hide full review
ComplaintsBoard
H
Verified customer This review was posted by a verified customer. Learn more

Vinlady Terrible Experience with Vinlady: Late Delivery, Wrong Items, and Poor Customer Service

I gotta say, I had a pretty bad experience with Vinlady. I ordered three items and it took a whopping nine weeks for them to finally arrive. And when they did, they weren't even what I ordered! The size was marked as small, but it was so big it could have wrapped me twice. And to top it off, there was a pen mark on one of the blouses.

So, I tried to find out where I could return them, but it was like pulling teeth. We went back and forth through several emails, and they wouldn't even give me a return address! Instead, they tried to convince me to keep the items with a measly $15 refund. Can you believe that? I refused and told them I didn't want to keep the items.

Honestly, I was so fed up with emailing back and forth that I just settled for a $30 refund on an $87 order. It's ridiculous. I would never use this company again. I'm pretty sure it's a scam. They know that customers will want to return the garbage they send out, but they already have your money, so you're stuck at their mercy.

Overall, I would not recommend Vinlady to anyone. Save yourself the headache and shop somewhere else.

Read full review of Vinlady
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Vinlady Buyer Beware: Vinlady's False Advertising and Poor Quality Products

I recently made a purchase on Vinlady's website, spending nearly $300 on clothing items. However, when I received my order, I was extremely disappointed to find that nothing was as advertised in the pictures. The sizes were not accurate to what was stated on the website, and the fabric was not what it was supposed to be. Instead of the linen/cotton blend that was described, everything was made of cheap polyester material.

When I contacted customer service about my concerns, I was offered a refund of only 20% of what I paid and was told that I could keep the clothes. Alternatively, I was given the option to return the clothing, but I would have to send it to an address in China and insure it, which would cost me over $200! This was an outrageous expense that I simply could not afford.

After much back and forth with customer service, I was eventually given a refund of only half of what I paid, and was told to keep the clothing. Unfortunately, the clothing is completely useless to me as it is way too small and unattractive. I strongly believe that companies like Vinlady should be held accountable for their false advertising and misrepresentation of their products.

Overall, I have learned a very expensive lesson that I cannot afford to make again. It is extremely disappointing to spend so much money on clothing that turns out to be nothing like what was advertised. I would strongly advise others to be cautious when making purchases from Vinlady, as their products may not be as they appear.

Read full review of Vinlady
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Vinlady Buyer Beware: Vinlady's Online Catalogue Disappoints with Inferior Products and Poor Customer Service

I recently made a purchase from Vinlady's online catalogue and was excited to receive my order. The items I had chosen looked fantastic and were exactly what I was looking for. I ordered a pair of capris in linen, a linen shirt, a long overcoat in cotton with fringe, and a cotton dress with multiple length under skirts in eyelet. The website promised free shipping and a delivery time of two weeks.

However, when my order finally arrived six weeks later, I was extremely disappointed. Not one item was as it had been shown on the website. The materials were different, with the cotton being polyester for the coat and dress. The capris were cut like maternity pants, and the dress was lifeless with the wrong color. The coat was also not as shown, only reaching my hips instead of the ground, and there was no fringe. Everything was inferior to what had been advertised.

I immediately emailed Vinlady's customer service to express my dissatisfaction and request that I receive what I had actually purchased. They asked for pictures, which I sent via email. However, there was no return slip or paperwork included with my order. The customer service representative offered me only $50 for my $187 order. After five emails back and forth, they eventually offered me $90 and told me to keep the clothes. They also suggested that I look into the postal service for returns, but the cost to ship everything back would have been $75. It was a horrible experience overall.

It's such a pity that the clothes in Vinlady's online catalogue are so cute and stress-free to shop for, but the actual product is not what is shown. I learned an expensive lesson and would advise other buyers to always check the return policy, even when the errors are from the company. Buyer beware!

Read full review of Vinlady
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

Vinlady Vinlady Review: Scam Alert! Don't Waste Your Money on This Online Store

So, I decided to give Vinlady a try and ordered a dress that I fell in love with for $80.00. The website said it would take about a month to arrive, but after 6 weeks, I still hadn't received it. I tried messaging them, but didn't get a response for another MONTH! Can you believe it? Finally, the package arrived, and guess where it came from? China! I was so disappointed because I had specifically checked before ordering to avoid China, and the address on the package was from California. But when I looked it up, it turned out to be a gas station. Can you believe that? It took 21/2 months for delivery, and I live less than 2 hours away from the address.

When I opened the package, I was in shock. The dress was NOT LINEN, IT WAS LIKE SANDPAPER. It was supposed to be a solid pink dress with a solid gray skirt underneath, but what I got was a joke. It was a nightshirt, one piece, with a convoluted pattern of a bunch of leaves and plants and buttons on one side at the top. It had an oriental design that made me dizzy just looking at it. I was so disappointed that I messaged them right away, and they offered me a 25% refund. But get this, I had to pay to send it back! I couldn't believe it. I decided not to send it back since they had already screwed me over enough.

Let me tell you something, and I hope you all read this. These people have about 80 different online stores, and they steal legit pics from legit companies. You end up getting something like I got, and because the majority are all out of China, they can just change the name and start over. And they have. So, before you buy anything online, check BBB, and ask for a pic in and out of the package. Protect yourself from scams, and remember, if it sounds too good to be true, it's got an address in China.

Read full review of Vinlady
Hide full review

Vinlady Complaints 17

ComplaintsBoard
D
5:42 pm EST
Verified customer The reviewer confirmed their account using Facebook. Learn more

Vinlady Not a single order correct and no assistance provided by Vinlady

I have placed 2 orders through this company.

After placing the 1st one i placed a 2nd as i was so excited based on the images on their site.

1st delivery - 1/2 the order was correct, the rest was honestly CRAP

2nd delivery - not a SINGLE item was right

I have tried contacting VINLADY on multple occassions and have received NO response. I have sent photos of the CRAP i received and the service support couldn't even be bothered to email me back.

DO NOT BUY or WASTE YOUR MONEY on this disgraceful buisness

Claimed loss: >200aud

Desired outcome: Refund

Confidential Information Hidden: This section contains confidential information visible to verified Vinlady representatives only. If you are affiliated with Vinlady, please claim your business to access these details.

Read full review of Vinlady
Hide full review
ComplaintsBoard
L
1:48 pm EST
Verified customer The reviewer confirmed their account using Facebook. Learn more

Vinlady I ordered a dress September 26, 2023 and received confirmation of the order.

I never received the dress. I've sent several request for updates and was told it was waiting to be shipped. Still nothing. I sent another request yesterday and I'm waiting for a response. It is order # MS00046763 for Active

Your package will be shipped out ASAP

Order details

Total amount

$40.94

Product amount

$29.99

Discount

$0.00

Discount code

$0.00

Tip

$0.00

Shipping cost

$10.95

TAX

$0.00

Contact name:

Lisa Theophilus

Address:

2401 Rainbow Avenue N Lake Havasu City

Arizona United States

Zip Code:

86403

Contact Info:

+[protected]

[protected]@gmail.com

Order ID:

MS00046763

Order time:

[protected]:13:56

Shipment status:

Awaiting shipment

Payment status:

Paid

Product detail

Shipment status

Quantity

Price

Total

Beige Pockets Sleeveless Vintage Dresses

Color: Gray

Size: L

SKU: [protected]

Awaiting shipment

x1

$29.99

$29.99

Desired outcome: My money back! Total $40.94 (includes shipping fee)

Confidential Information Hidden: This section contains confidential information visible to verified Vinlady representatives only. If you are affiliated with Vinlady, please claim your business to access these details.

Read full review of Vinlady
Hide full review
ComplaintsBoard
V
1:49 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Vinlady Order No MS00039168

I placed an order on August 25, 2023 for 2xGreen two pice suits. for 84.37 USD through pay pal .The Order No was MS00039168

On the 08/09 /2023I recieved a package with,

[protected]

2x Grey-2xl Womans Identify conspiracy shirts

C34-05-6. I have sent several emails and they have not answered any of them.

Could you please advise me what to do as it is a lot of money to me.

Desired outcome: Please Refund and i would like a response

Read full review of Vinlady
Hide full review

Is Vinlady Legit?

Vinlady earns a trustworthiness rating of 1%

Stay away! We strongly recommend avoiding Vinlady.

Our conclusion: ComplaintsBoard's comprehensive research indicates that Vinlady is highly unreliable and may be operating as a scam. We advise against dealing with Vinlady to prevent potential harm. If you notice any suspicious behavior, report it by writing a complaint.

With only 0% of 10 complaints being resolved, Vinlady slow complaint resolution rate suggests poor service, lack of responsiveness, or a lack of helpfulness, causing frustration to users. It is obvious that the company has the lowest level of trust.

Multiple low-rated websites are found on the same server. It's possible that the low-rated websites on the same server could be part of a scam. For example, if the websites are hosting phishing pages or spreading malware, they could be part of a larger fraudulent operation.

Exercise caution when using vinlady.com as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.

If you are considering using the services of the website belonging to Vinlady, note that the site has many reviews despite being very new. This could indicate that the reviews are fake or manipulated, and requires extra caution and research.

We found that the website for Vinlady is very young, indicating that it may be new or recently launched. It is important to exercise caution when engaging with new websites, as they may not have established a trustworthy reputation yet and could be more vulnerable to security risks.

We conducted a search on social media and found several negative reviews related to Vinlady. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • Vinlady.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
ComplaintsBoard
G
11:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Vinlady Clothing paid for but never received

On 30th May I ordered 3 dresses from Vinlady for which I paid US$97.47.

I received a confirmation email and order number - MS00035516.

I have bought from Vinlady in the past and have not had any issues.

With this purchase, week after week went by and no delivery. I sent 5 emails requesting information on my purchase. I received one reply, asking me to be patient.

I sent my last email request on the 16th August and the email was returned as undeliverable!

Although the website is still online, you cannot log into it at all!

The total I paid in USD converts to approximately NZD 185.00 which is a substantial amount for me.

Desired outcome: The ultimate outcome would be to receive a refund for the full amount,

Read full review of Vinlady
Hide full review
ComplaintsBoard
C
3:26 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Vinlady I ordered a dress and received a tank top

June 20th I ordered a plain black Victorian dress from Vinlady. My total cost was $49.64, with shipping. On their page it said that they took PayPal, but when I went to pay, they actually did not. I bought it anyway. They sent me an email saying my item had shipped, so I waited.

I contacted them in mid-July after a strange package containing a tank top appeared. They asked me to take it out of the package and take photos and send them, which I did, and have now spent many days emailing them back and forth, trying to get a return address label, a refund, or the dress I ordered. They have hemmed and hawed, saying that they will bring up the error to the company that makes them, have offered to refund me 8 dollars and for me to keep the tank top, then have offered me a refund of 15 and to keep it, but I told them I do not want the tank top for any amount of money. I keep requesting a refund or the dress, and a return label.

Desired outcome: At this point, I would like a full refund of my purchase and a paid shipping label so I can send this tank top back. I doubt that they even have anything like the dress I ordered.

Read full review of Vinlady
View 0 more photos
Hide full review
ComplaintsBoard
J
2:29 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Vinlady 10 garments awful quality & not my order

I ordered $263.18 worth of garments. What I received was absolutely awful. 3 items advertised as linen were spandex & polyester, not even close to the website. The remaining 7 garments, 5 sizes bigger than my size, cheap and not my order. They refused to reimburse me, & their policy was that I would have to pay to return items to China if I wanted my money back. But also said that might not be a good idea, takes so long, I should just keep the clothes for 20USD. Whether they were my order or not! They never acknowledged I was sent the wrong order! IT'S AN ABSOLUTE SCAM!

I included a screengrab- part of my order & two of the tops received.

Desired outcome: I reported Vinlady to PHOTON PAY who processed my payment in Asia. I hope to recover the expense & at some point this company is blocked from doing business. But it looks like they are robbing people all over the world.

Read full review of Vinlady and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
N
N
2ndhandSue
Edmonton, CA
Send a message
Jul 18, 2023 3:48 pm EDT

I'm so glad I read this Comment and saw the pictures. I have been looking at Vinlady's site for a long time, just dreaming about ordering some of the beautiful vintage styles. I had put $300.00 worth of items in my cart and was about to send the payment and the order when I decided I should look for some reviews first. I've read nearly 100 reviews this morning and Vinlady has a rating of only 1 across several "review" websites. It's so disappointing that there are SO MANY scam sites operating and taking money from customers while not sending customers any merchandise, or sending items that look nothing like the advertised ones.

ComplaintsBoard
I
8:45 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Vinlady Clothes I order on line from Vinlady

I ordered 197.00 worth of merchandise on June 9,2023

I have not received items I have not received a tracking number to track package nothing this is unacceptable unprofessional behavior for a so called business to behavior I don't have money to throw away I know they received the money because after taking my information successful popped up and that was that So where are my items no communicate on their part i will never ever order anything from here again i want my money back or my clothes order I should have done a review before ordering

They are a misrepresentation of a clothing business If i don't receive any information im going to report to BBB this is so not right

Desired outcome: Send clothes or reimburse my money

Read full review of Vinlady
Update by Ingrid Edmondson
Jun 24, 2023 8:48 am EDT

Wished i read the reviews before I ordered this is so heartfelt not in a good way taking peoples money

Hide full review
ComplaintsBoard
V
2:43 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Vinlady Disappointing Experience with Vinlady: Late Delivery and Incorrect Order with No Customer Service Response

So, I decided to give Vinlady a try and ordered a couple of shirts from their website. I was pretty excited to receive my order, but boy was I in for a surprise! It took a whopping 6 weeks for my order to arrive, and when it finally did, I was disappointed to find out that the shirts I received were not even close to what I had ordered.

To make matters worse, I have been trying to get in touch with their customer service team to resolve the issue, but it seems like they are nowhere to be found. I have tried calling, emailing, and even messaging them on social media, but to no avail.

Needless to say, I am extremely disappointed with my experience with Vinlady. I will definitely not be buying from them again and would advise others to steer clear of this website. It's a shame because I had high hopes for them, but it seems like they just can't get their act together.

Read full review of Vinlady
Hide full review
ComplaintsBoard
M
2:27 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Vinlady Vinlady.com Review: Total Rip-Off with Misleading Pictures and Poor Quality Clothes

Vinlady.com is a total rip-off! I was so excited to receive my order, but when it arrived, I was extremely disappointed. The clothes looked nothing like the pictures on the website! The fabric was different and the style was completely off. I couldn't believe it! I contacted customer service and they only offered me a refund for less than 20% of what I paid. What a joke! I would never recommend this website to anyone. Save your money and shop somewhere else!

Read full review of Vinlady
Hide full review
ComplaintsBoard
W
2:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Vinlady Vinlady Review: Scam Alert - No Delivery, No Communication, No Tracking Number

I bought some stuff from Vinlady, but it never came. I tried to get in touch with them, but their email don't work. They didn't even give me a tracking number for my package. They took my money though. I think they're trying to scam people.

Read full review of Vinlady
Hide full review
ComplaintsBoard
C
Verified customer This complaint was posted by a verified customer. Learn more

Vinlady Disappointing Experience with Vinlady: No Return Policy or Customer Service Response

I recently had a not-so-great experience with Vinlady. I ordered an item from their website, but unfortunately, it wasn't what I was expecting. I wanted to return it, but I couldn't find any information on their website about how to do so. I tried reaching out to their customer service through both the Vinlady and Vinlady websites, but I didn't receive any response.

To be honest, I feel like I've been ripped off. I paid for an item that I didn't end up keeping, and now I can't even return it. It's frustrating because I thought Vinlady was a reputable website, but now I'm not so sure.

One thing that confused me was that there seem to be two different websites - Vinlady and Vinlady. I'm not sure which one is the real one, or if they're both legitimate. It's just another thing that adds to my frustration with this whole situation.

Overall, I wouldn't recommend Vinlady based on my experience. It's a shame because I was really excited about the item I ordered, but now I'm left with something I don't want and no way to return it.

Read full review of Vinlady
Hide full review
ComplaintsBoard
C
Verified customer This complaint was posted by a verified customer. Learn more

Vinlady Disappointing Experience with Vinlady: Still Waiting for My Order

So, I was really excited to order a shirt from Vinlady. I mean, who wouldn't be? They have some really cool stuff on their website. But, unfortunately, I have yet to receive my shirt. I ordered it a while ago and it still hasn't arrived. I'm starting to get a little frustrated.

The shirt I ordered was the "Your Not My Boss You Can't Tell Me What To Do My Dog" shirt. I thought it was hilarious and I couldn't wait to wear it. But, now I'm not so sure if I'll ever get it.

I've tried contacting Vinlady to see what's going on, but I haven't heard back from them yet. It's really disappointing because I thought this was an honest company. I guess I was wrong.

At this point, I'm thinking about disputing the charge with my card company. I don't want to do that, but I feel like I have no other choice. I just want my shirt!

Overall, I'm pretty disappointed with my experience with Vinlady. I hope they can get their act together and start delivering on their promises. Until then, I'll be taking my business elsewhere.

Read full review of Vinlady
Hide full review
ComplaintsBoard
O
Verified customer This complaint was posted by a verified customer. Learn more

Vinlady Disappointing Quality and False Advertising: My Experience with Vinlady

I recently purchased a shirt from Vinlady and I must say, I was quite disappointed with my purchase. The shirt was listed at $24.99, but I have my doubts that it even cost $1.50 to make. The quality was just awful. I would strongly advise against wasting your hard-earned money on this website.

To make matters worse, the shirt I received looked nothing like the one that was advertised on the website. I have attached some pictures for reference. The first three images are of the shirt I received, and the last image is what was listed on the website. It's truly unbelievable how different they look.

Overall, I would give Vinlady a rating of 0 if I could. I am extremely disappointed with my purchase and would not recommend this website to anyone.

Read full review of Vinlady
Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

Vinlady Disastrous Experience with Vinlady: Wrong Sizes, Colors, and Items Sent, Poor Customer Service and Refund

So, I gotta tell you guys about my experience with Vinlady. Let me just say, it was a total disaster. I ordered a bunch of stuff from them and when it finally arrived, it was all wrong. Like, seriously wrong. The sizes were all off and the colors were totally different from what I had ordered. And get this, not a single item that I had actually purchased was sent to me. Can you believe it?

So, I reached out to their customer service and they offered me a measly $28 refund for my $100 order. Like, what the heck? That's not even close to what I paid for. And to make matters worse, I never even received the refund. I mean, come on Vinlady, get it together.

Honestly, I'm so disappointed with this company. It's like they don't even care about their customers. I've already packed up all the wrong items they sent me and put them in a charity bag. I just can't deal with the hassle of trying to return them.

Save yourself the trouble and don't order from Vinlady. Trust me, it's not worth it.

Read full review of Vinlady
Hide full review
ComplaintsBoard
Z
Verified customer This complaint was posted by a verified customer. Learn more

Vinlady Vinlady Review: Disappointing Dresses and Uncertain Refunds

So, I gotta say, I had a pretty rough experience with Vinlady. I mean, I made the mistake of buying from them and boy, was that a mistake. The first dress I got was not at all like the picture on the website. But, you know what? I decided to just suck it up and make it work for me. I mean, I'm not one to give up easily. So, I decided to give them another chance and ordered another dress. And, what do you know? That one was a completely different dress from the one shown on the website. I mean, come on, Vinlady, what's up with that?

Anyway, I decided to send that dress back and now I'm just hoping for a refund. But, honestly, at this point, I'm not sure if that's ever going to happen. I mean, I've heard horror stories about online stores not giving refunds, so I'm a little worried. But, hey, I'm keeping my fingers crossed and hoping for the best.

Overall, I would say that Vinlady is not a store I would recommend. I mean, if you're looking for clothes that actually look like the pictures on the website, then you might want to look elsewhere. But, hey, maybe I just had a bad experience. Who knows? All I know is that I won't be buying from them again.

Read full review of Vinlady
Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

Vinlady Disappointing Experience with Vinlady: Delayed Delivery and Wrong Color Received

So, I ordered from Vinlady (vinlady.com) and it took about 5 weeks for my order to arrive. When it finally did arrive, it was in the wrong color! I was pretty bummed out about that. I've been trying to return it, but customer service hasn't been responding to me. There is a return address on the package, but I'm not sure if it's the right one for returning merchandise because there's no name associated with it. It's just a return address.

Honestly, I'm super frustrated and disappointed with my experience with Vinlady. I wouldn't even give them one star!

Read full review of Vinlady
Hide full review
ComplaintsBoard
T
Verified customer This complaint was posted by a verified customer. Learn more

Vinlady Vinlady Review: Don't Waste Your Money on This Company!

This company is not worth your time or money! I ordered a pink linen top from Vinlady, but what I received was a cheap blue top made of what I think is polyester. The picture on the website was completely different from what I got. I tried to contact them through email, but the address was not valid. I'm really disappointed in myself for not reading reviews before making a purchase. I won't make that mistake again. I strongly advise you to avoid this company and look for something else.

Read full review of Vinlady and 5 comments
Hide full review
5 comments
Add a comment
A
A
Azam Ahmadirad
Knowlesville, CA
Send a message
Sep 30, 2023 12:27 pm EDT

I ordered a dress from vinlady that they are advertising in pinterest and paid $61 Canadian on August 17/ 2023. Now is 23 of September and I am still didn’t receive anything and they don’t even answer my email. My email doesn’t go trough anymore!

R
R
RhoHieb
Aurora, US
Send a message
Sep 23, 2023 5:01 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I ordered this

Product Detail



Linen Women Flower Decoration Flounce Top

Style: Pink/5XL

Price: $48.99

Qty: 1 $48.99

Order Summary

Product Amount 48.99 USD

Shipping Cost 10.95 USD

Total Amount 59.94 USD

I received a snowman shirt. It is not what I ordered and I want to return it and get the shirt I ordered

D
D
Debra Yantis
US
Send a message
Aug 07, 2023 8:28 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I've written several emails asking to return or exchange this pair of sandals. They ask about the dress , which was fine, but say nothing about the sandals.

Help!

M
M
my serious habits
US
Send a message
Jul 25, 2023 8:27 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Here are pictures from the vinlady site of the shirts I ordered then there are the pictures of shirts I received.. I am so disappointed. There is no comparison to the shirts I ordered online from vinlady.

View 0 more photos
R
R
Ramani Edmondson
NYC, US
Send a message
Jun 28, 2023 6:11 pm EDT

I order on June 9th 2023 197.00 worth of clothes have not heard or received a tracking number of items.

If u r not going to send my items send my money backI don't know what more u need me to say about my order not received

Gingerly

Ms.Edmondson

About Vinlady

Screenshot Vinlady
Vinlady is a reputable online wine store that offers a wide range of high-quality wines from different regions across the world. The website is designed to provide an easy and convenient way for wine enthusiasts to purchase their favorite wines without leaving the comfort of their homes.

One of the standout features of Vinlady is its extensive collection of wines. The website offers a vast selection of wines, including red, white, rose, sparkling, and fortified wines. Customers can browse through the website's collection and choose from a variety of wines from different regions, including France, Italy, Spain, Australia, and the United States.

Vinlady also offers a user-friendly interface that makes it easy for customers to navigate the website and find the wines they are looking for. The website is well-organized, with different categories and filters that allow customers to search for wines based on their preferences, such as price range, grape variety, and region.

Another great feature of Vinlady is its commitment to providing customers with excellent customer service. The website has a team of knowledgeable and friendly customer service representatives who are always available to assist customers with any questions or concerns they may have. Customers can contact the customer service team via email, phone, or live chat.

In addition to its extensive collection of wines and excellent customer service, Vinlady also offers competitive prices. The website regularly offers discounts and promotions on its wines, making it an affordable option for wine enthusiasts.

Overall, Vinlady is a reliable and trustworthy online wine store that offers a vast selection of high-quality wines, excellent customer service, and competitive prices. Whether you are a seasoned wine connoisseur or a beginner, Vinlady has something for everyone.

Overview of Vinlady complaint handling

Vinlady reviews first appeared on Complaints Board on May 23, 2023. The latest review Not a single order correct and no assistance provided by Vinlady was posted on Jan 23, 2024. Vinlady has an average consumer rating of 1 stars from 27 reviews. Vinlady has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.4
33 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Vinlady Contacts

  2. Vinlady emails
  3. Vinlady social media
  4. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
  5. View all Vinlady contacts

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.