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1.0 17 Complaints
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Vinlady Complaints 17

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5:42 pm EST
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Vinlady Not a single order correct and no assistance provided by Vinlady

I have placed 2 orders through this company.

After placing the 1st one i placed a 2nd as i was so excited based on the images on their site.

1st delivery - 1/2 the order was correct, the rest was honestly CRAP

2nd delivery - not a SINGLE item was right

I have tried contacting VINLADY on multple occassions and have received NO response. I have sent photos of the CRAP i received and the service support couldn't even be bothered to email me back.

DO NOT BUY or WASTE YOUR MONEY on this disgraceful buisness

Claimed loss: >200aud

Desired outcome: Refund

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1:48 pm EST
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Vinlady I ordered a dress September 26, 2023 and received confirmation of the order.

I never received the dress. I've sent several request for updates and was told it was waiting to be shipped. Still nothing. I sent another request yesterday and I'm waiting for a response. It is order # MS00046763 for Active

Your package will be shipped out ASAP

Order details

Total amount

$40.94

Product amount

$29.99

Discount

$0.00

Discount code

$0.00

Tip

$0.00

Shipping cost

$10.95

TAX

$0.00

Contact name:

Lisa Theophilus

Address:

2401 Rainbow Avenue N Lake Havasu City

Arizona United States

Zip Code:

86403

Contact Info:

+[protected]

[protected]@gmail.com

Order ID:

MS00046763

Order time:

[protected]:13:56

Shipment status:

Awaiting shipment

Payment status:

Paid

Product detail

Shipment status

Quantity

Price

Total

Beige Pockets Sleeveless Vintage Dresses

Color: Gray

Size: L

SKU: [protected]

Awaiting shipment

x1

$29.99

$29.99

Desired outcome: My money back! Total $40.94 (includes shipping fee)

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1:49 am EDT
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Vinlady Order No MS00039168

I placed an order on August 25, 2023 for 2xGreen two pice suits. for 84.37 USD through pay pal .The Order No was MS00039168

On the 08/09 /2023I recieved a package with,

[protected]

2x Grey-2xl Womans Identify conspiracy shirts

C34-05-6. I have sent several emails and they have not answered any of them.

Could you please advise me what to do as it is a lot of money to me.

Desired outcome: Please Refund and i would like a response

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Is Vinlady Legit?

Vinlady earns a trustworthiness rating of 1%

Stay away! We strongly recommend avoiding Vinlady.

Our conclusion: ComplaintsBoard's comprehensive research indicates that Vinlady is highly unreliable and may be operating as a scam. We advise against dealing with Vinlady to prevent potential harm. If you notice any suspicious behavior, report it by writing a complaint.

With only 0% of 0 complaints being resolved, Vinlady slow complaint resolution rate suggests poor service, lack of responsiveness, or a lack of helpfulness, causing frustration to users. It is obvious that the company has the lowest level of trust.

Multiple low-rated websites are found on the same server. It's possible that the low-rated websites on the same server could be part of a scam. For example, if the websites are hosting phishing pages or spreading malware, they could be part of a larger fraudulent operation.

Exercise caution when using vinlady.com as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.

If you are considering using the services of the website belonging to Vinlady, note that the site has many reviews despite being very new. This could indicate that the reviews are fake or manipulated, and requires extra caution and research.

We found that the website for Vinlady is very young, indicating that it may be new or recently launched. It is important to exercise caution when engaging with new websites, as they may not have established a trustworthy reputation yet and could be more vulnerable to security risks.

We conducted a search on social media and found several negative reviews related to Vinlady. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • Vinlady.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
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11:41 pm EDT
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Vinlady Clothing paid for but never received

On 30th May I ordered 3 dresses from Vinlady for which I paid US$97.47.

I received a confirmation email and order number - MS00035516.

I have bought from Vinlady in the past and have not had any issues.

With this purchase, week after week went by and no delivery. I sent 5 emails requesting information on my purchase. I received one reply, asking me to be patient.

I sent my last email request on the 16th August and the email was returned as undeliverable!

Although the website is still online, you cannot log into it at all!

The total I paid in USD converts to approximately NZD 185.00 which is a substantial amount for me.

Desired outcome: The ultimate outcome would be to receive a refund for the full amount,

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3:26 am EDT
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Vinlady I ordered a dress and received a tank top

June 20th I ordered a plain black Victorian dress from Vinlady. My total cost was $49.64, with shipping. On their page it said that they took PayPal, but when I went to pay, they actually did not. I bought it anyway. They sent me an email saying my item had shipped, so I waited.

I contacted them in mid-July after a strange package containing a tank top appeared. They asked me to take it out of the package and take photos and send them, which I did, and have now spent many days emailing them back and forth, trying to get a return address label, a refund, or the dress I ordered. They have hemmed and hawed, saying that they will bring up the error to the company that makes them, have offered to refund me 8 dollars and for me to keep the tank top, then have offered me a refund of 15 and to keep it, but I told them I do not want the tank top for any amount of money. I keep requesting a refund or the dress, and a return label.

Desired outcome: At this point, I would like a full refund of my purchase and a paid shipping label so I can send this tank top back. I doubt that they even have anything like the dress I ordered.

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2:29 am EDT
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Vinlady 10 garments awful quality & not my order

I ordered $263.18 worth of garments. What I received was absolutely awful. 3 items advertised as linen were spandex & polyester, not even close to the website. The remaining 7 garments, 5 sizes bigger than my size, cheap and not my order. They refused to reimburse me, & their policy was that I would have to pay to return items to China if I wanted my money back. But also said that might not be a good idea, takes so long, I should just keep the clothes for 20USD. Whether they were my order or not! They never acknowledged I was sent the wrong order! IT'S AN ABSOLUTE SCAM!

I included a screengrab- part of my order & two of the tops received.

Desired outcome: I reported Vinlady to PHOTON PAY who processed my payment in Asia. I hope to recover the expense & at some point this company is blocked from doing business. But it looks like they are robbing people all over the world.

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2ndhandSue
Edmonton, CA
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Jul 18, 2023 3:48 pm EDT

I'm so glad I read this Comment and saw the pictures. I have been looking at Vinlady's site for a long time, just dreaming about ordering some of the beautiful vintage styles. I had put $300.00 worth of items in my cart and was about to send the payment and the order when I decided I should look for some reviews first. I've read nearly 100 reviews this morning and Vinlady has a rating of only 1 across several "review" websites. It's so disappointing that there are SO MANY scam sites operating and taking money from customers while not sending customers any merchandise, or sending items that look nothing like the advertised ones.

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8:45 am EDT
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Vinlady Clothes I order on line from Vinlady

I ordered 197.00 worth of merchandise on June 9,2023

I have not received items I have not received a tracking number to track package nothing this is unacceptable unprofessional behavior for a so called business to behavior I don't have money to throw away I know they received the money because after taking my information successful popped up and that was that So where are my items no communicate on their part i will never ever order anything from here again i want my money back or my clothes order I should have done a review before ordering

They are a misrepresentation of a clothing business If i don't receive any information im going to report to BBB this is so not right

Desired outcome: Send clothes or reimburse my money

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Update by Ingrid Edmondson
Jun 24, 2023 8:48 am EDT

Wished i read the reviews before I ordered this is so heartfelt not in a good way taking peoples money

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2:43 pm EDT
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Vinlady Disappointing Experience with Vinlady: Late Delivery and Incorrect Order with No Customer Service Response

So, I decided to give Vinlady a try and ordered a couple of shirts from their website. I was pretty excited to receive my order, but boy was I in for a surprise! It took a whopping 6 weeks for my order to arrive, and when it finally did, I was disappointed to find out that the shirts I received were not even close to what I had ordered.

To make matters worse, I have been trying to get in touch with their customer service team to resolve the issue, but it seems like they are nowhere to be found. I have tried calling, emailing, and even messaging them on social media, but to no avail.

Needless to say, I am extremely disappointed with my experience with Vinlady. I will definitely not be buying from them again and would advise others to steer clear of this website. It's a shame because I had high hopes for them, but it seems like they just can't get their act together.

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2:27 pm EDT
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Vinlady Vinlady.com Review: Total Rip-Off with Misleading Pictures and Poor Quality Clothes

Vinlady.com is a total rip-off! I was so excited to receive my order, but when it arrived, I was extremely disappointed. The clothes looked nothing like the pictures on the website! The fabric was different and the style was completely off. I couldn't believe it! I contacted customer service and they only offered me a refund for less than 20% of what I paid. What a joke! I would never recommend this website to anyone. Save your money and shop somewhere else!

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2:17 pm EDT
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Vinlady Vinlady Review: Scam Alert - No Delivery, No Communication, No Tracking Number

I bought some stuff from Vinlady, but it never came. I tried to get in touch with them, but their email don't work. They didn't even give me a tracking number for my package. They took my money though. I think they're trying to scam people.

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Vinlady Disappointing Experience with Vinlady: No Return Policy or Customer Service Response

I recently had a not-so-great experience with Vinlady. I ordered an item from their website, but unfortunately, it wasn't what I was expecting. I wanted to return it, but I couldn't find any information on their website about how to do so. I tried reaching out to their customer service through both the Vinlady and Vinlady websites, but I didn't receive any response.

To be honest, I feel like I've been ripped off. I paid for an item that I didn't end up keeping, and now I can't even return it. It's frustrating because I thought Vinlady was a reputable website, but now I'm not so sure.

One thing that confused me was that there seem to be two different websites - Vinlady and Vinlady. I'm not sure which one is the real one, or if they're both legitimate. It's just another thing that adds to my frustration with this whole situation.

Overall, I wouldn't recommend Vinlady based on my experience. It's a shame because I was really excited about the item I ordered, but now I'm left with something I don't want and no way to return it.

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Vinlady Disappointing Experience with Vinlady: Still Waiting for My Order

So, I was really excited to order a shirt from Vinlady. I mean, who wouldn't be? They have some really cool stuff on their website. But, unfortunately, I have yet to receive my shirt. I ordered it a while ago and it still hasn't arrived. I'm starting to get a little frustrated.

The shirt I ordered was the "Your Not My Boss You Can't Tell Me What To Do My Dog" shirt. I thought it was hilarious and I couldn't wait to wear it. But, now I'm not so sure if I'll ever get it.

I've tried contacting Vinlady to see what's going on, but I haven't heard back from them yet. It's really disappointing because I thought this was an honest company. I guess I was wrong.

At this point, I'm thinking about disputing the charge with my card company. I don't want to do that, but I feel like I have no other choice. I just want my shirt!

Overall, I'm pretty disappointed with my experience with Vinlady. I hope they can get their act together and start delivering on their promises. Until then, I'll be taking my business elsewhere.

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Vinlady Disappointing Quality and False Advertising: My Experience with Vinlady

I recently purchased a shirt from Vinlady and I must say, I was quite disappointed with my purchase. The shirt was listed at $24.99, but I have my doubts that it even cost $1.50 to make. The quality was just awful. I would strongly advise against wasting your hard-earned money on this website.

To make matters worse, the shirt I received looked nothing like the one that was advertised on the website. I have attached some pictures for reference. The first three images are of the shirt I received, and the last image is what was listed on the website. It's truly unbelievable how different they look.

Overall, I would give Vinlady a rating of 0 if I could. I am extremely disappointed with my purchase and would not recommend this website to anyone.

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Vinlady Disastrous Experience with Vinlady: Wrong Sizes, Colors, and Items Sent, Poor Customer Service and Refund

So, I gotta tell you guys about my experience with Vinlady. Let me just say, it was a total disaster. I ordered a bunch of stuff from them and when it finally arrived, it was all wrong. Like, seriously wrong. The sizes were all off and the colors were totally different from what I had ordered. And get this, not a single item that I had actually purchased was sent to me. Can you believe it?

So, I reached out to their customer service and they offered me a measly $28 refund for my $100 order. Like, what the heck? That's not even close to what I paid for. And to make matters worse, I never even received the refund. I mean, come on Vinlady, get it together.

Honestly, I'm so disappointed with this company. It's like they don't even care about their customers. I've already packed up all the wrong items they sent me and put them in a charity bag. I just can't deal with the hassle of trying to return them.

Save yourself the trouble and don't order from Vinlady. Trust me, it's not worth it.

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Vinlady Vinlady Review: Disappointing Dresses and Uncertain Refunds

So, I gotta say, I had a pretty rough experience with Vinlady. I mean, I made the mistake of buying from them and boy, was that a mistake. The first dress I got was not at all like the picture on the website. But, you know what? I decided to just suck it up and make it work for me. I mean, I'm not one to give up easily. So, I decided to give them another chance and ordered another dress. And, what do you know? That one was a completely different dress from the one shown on the website. I mean, come on, Vinlady, what's up with that?

Anyway, I decided to send that dress back and now I'm just hoping for a refund. But, honestly, at this point, I'm not sure if that's ever going to happen. I mean, I've heard horror stories about online stores not giving refunds, so I'm a little worried. But, hey, I'm keeping my fingers crossed and hoping for the best.

Overall, I would say that Vinlady is not a store I would recommend. I mean, if you're looking for clothes that actually look like the pictures on the website, then you might want to look elsewhere. But, hey, maybe I just had a bad experience. Who knows? All I know is that I won't be buying from them again.

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Vinlady Disappointing Experience with Vinlady: Delayed Delivery and Wrong Color Received

So, I ordered from Vinlady (vinlady.com) and it took about 5 weeks for my order to arrive. When it finally did arrive, it was in the wrong color! I was pretty bummed out about that. I've been trying to return it, but customer service hasn't been responding to me. There is a return address on the package, but I'm not sure if it's the right one for returning merchandise because there's no name associated with it. It's just a return address.

Honestly, I'm super frustrated and disappointed with my experience with Vinlady. I wouldn't even give them one star!

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Vinlady Vinlady Review: Don't Waste Your Money on This Company!

This company is not worth your time or money! I ordered a pink linen top from Vinlady, but what I received was a cheap blue top made of what I think is polyester. The picture on the website was completely different from what I got. I tried to contact them through email, but the address was not valid. I'm really disappointed in myself for not reading reviews before making a purchase. I won't make that mistake again. I strongly advise you to avoid this company and look for something else.

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Azam Ahmadirad
Knowlesville, CA
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Sep 30, 2023 12:27 pm EDT

I ordered a dress from vinlady that they are advertising in pinterest and paid $61 Canadian on August 17/ 2023. Now is 23 of September and I am still didn’t receive anything and they don’t even answer my email. My email doesn’t go trough anymore!

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RhoHieb
Aurora, US
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Sep 23, 2023 5:01 am EDT
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I ordered this

Product Detail



Linen Women Flower Decoration Flounce Top

Style: Pink/5XL

Price: $48.99

Qty: 1 $48.99

Order Summary

Product Amount 48.99 USD

Shipping Cost 10.95 USD

Total Amount 59.94 USD

I received a snowman shirt. It is not what I ordered and I want to return it and get the shirt I ordered

D
D
Debra Yantis
US
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Aug 07, 2023 8:28 am EDT
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I've written several emails asking to return or exchange this pair of sandals. They ask about the dress , which was fine, but say nothing about the sandals.

Help!

M
M
my serious habits
US
Send a message
Jul 25, 2023 8:27 am EDT
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Here are pictures from the vinlady site of the shirts I ordered then there are the pictures of shirts I received.. I am so disappointed. There is no comparison to the shirts I ordered online from vinlady.

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Ramani Edmondson
NYC, US
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Jun 28, 2023 6:11 pm EDT

I order on June 9th 2023 197.00 worth of clothes have not heard or received a tracking number of items.

If u r not going to send my items send my money backI don't know what more u need me to say about my order not received

Gingerly

Ms.Edmondson

Overview of Vinlady complaint handling

Vinlady reviews first appeared on Complaints Board on May 23, 2023. The latest review Not a single order correct and no assistance provided by Vinlady was posted on Jan 23, 2024. Vinlady has an average consumer rating of 1 stars from 17 reviews. Vinlady has resolved 0 complaints.
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    Jul 04, 2025
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Vinlady is ranked 73 among 1360 companies in the Construction and Maintenance category

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