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CB Fitness Centers and Gyms Virgin Active South Africa Overcharge after cancelation
Virgin Active South Africa

Virgin Active South Africa review: Overcharge after cancelation

E
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7:37 am EDT
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Date Debt my account over debt Comments
1 Feb 2022 R 275.00 R 275.00 My daughter & I, joined Virgin N1 Parow on first three months free promotion (vitality), we joined during a month and payment was pro-rata.
10 Feb 2022 - R 275.00 - R 275.00 Complained and you credit my account as it was supposed to be free.
1 Mrt 2022 R 412.50 R 412.50 Must have been free month
1 Apr 2022 R 412.50 R 412.50 Must have been free month
30 Apr 2022 R 412.50 R 137.50 Should be pro-rata, took pro-rata calculation for Feb. minus monthly fee ( R 412.50 - R275.00 = 137.50)
01 Jun 2022 R 412.50 -
01 Jul 2022 R 412.50 -
01 Aug 2022 R 412.50 -
01 Sep 2022 R 412.50 -
01 Oct 2022 R 412.50 -
01 Nov 2022 R 412.50 -
01 Dec 2022 R 432.50 -
02 Jan 2023 R 432.50 My daughter gave 1 month notice see attached carbon copy
01 Feb 2023 R 432.50 Should be last month or notice month.
01 Mar 2023 R 432,50 R 216.25
01 Apr 2023 R 432,50 R 216.25
02 May 2023 R 1.150,00 R 575.00 Cancelled my discovery vitality & reason for increase in instalment
01 Jun 2023 R 1.150,00 R 575.00
01 Jul 2023 R 1.150,00 R 575.00
01 Aug 2023 R 1.150,00 R 575.00
01 Sep 2023 R 1.150,00 R 575.00
02 Oct 2023 R 1.150,00 R 575.00
01 Nov 2023 R 1.150,00 R 575.00
01 Dec 2023 R 1.150,00 R 575.00 Completed change form due to scheduled spinal operation on 11 December 2023 (for 3 months)
02 Jan 2024 R 183,00 On hold instalment
01 Feb 2024 R 610,00 R 427.00 Suppose to be on hold instalment
01 Mar 2024 R 610.00 R 427.00 Suppose to be on hold instalment
Total due R6 849.00

Desired outcome: Don't want to cancel my membership, just want my R 6 849.00

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  2. Virgin Active South Africa phone numbers
    +27 860 200 911
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    3rd Floor, Mont Clare Place, CNR Main & Camp Ground Road, Claremont, Cape Town, 7708, South Africa
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  6. Michael
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    Oct 29, 2024
Virgin Active South Africa Category
Virgin Active South Africa is ranked 22 among 83 companies in the Fitness Centers and Gyms category
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