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Virginia Employment Commission [VEC]

Virginia Employment Commission [VEC] review: Customer service

M
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10:17 am EDT
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Today, Tuesday 10/24/23 beginning at 8:34, I called VEC from 2 different call phones and the recorded message I received mortified me. In short, the message said that I have exhausted all of my opportunities to speak with someone in the customer contact center this week and that I need to call back next week. This is unbelievable and totally inappropriate as it is completely false. Not only have I not spoken with anyone this week 10/24/23, I haven’t spoken to anyone at VEC at all.

After calling for a week and not given an opportunity to speak with anyone I drove to the Alexandria VEC office on 10/10/23, but still could not get any assistance. I was told that I had to make an appointment or I could go to the Arlington office. I was also told to try my call to VEC from a landline because there were issues reaching them from a cell. This is utterly ridiculous and frustrating. I was given an office appointment for 10/24/24 at 10:30 am at the Alexandria office. After making the appointment, drove to the Arlington office. Though I was able to enter this office location, I was told it was for new initial claims only and skills training. I was allowed to use their landline, which I used to call VEC, but the outcome was the same. I was not able to speak with anyone.

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  1. Virginia Employment Commission [VEC] Contacts

  2. Virginia Employment Commission [VEC] phone numbers
    +1 (866) 832-2363
    +1 (866) 832-2363
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    Head Office
    +1 (804) 221-5054
    +1 (804) 221-5054
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    Veteran Outreach Coordinator
    +1 (800) 828-1120
    +1 (800) 828-1120
    Click up if you have successfully reached Virginia Employment Commission [VEC] by calling +1 (800) 828-1120 phone number 0 0 users reported that they have successfully reached Virginia Employment Commission [VEC] by calling +1 (800) 828-1120 phone number Click down if you have unsuccessfully reached Virginia Employment Commission [VEC] by calling +1 (800) 828-1120 phone number 0 0 users reported that they have UNsuccessfully reached Virginia Employment Commission [VEC] by calling +1 (800) 828-1120 phone number
    Virginia Relay
    +1 (800) 782-4001
    +1 (800) 782-4001
    Click up if you have successfully reached Virginia Employment Commission [VEC] by calling +1 (800) 782-4001 phone number 0 0 users reported that they have successfully reached Virginia Employment Commission [VEC] by calling +1 (800) 782-4001 phone number Click down if you have unsuccessfully reached Virginia Employment Commission [VEC] by calling +1 (800) 782-4001 phone number 0 0 users reported that they have UNsuccessfully reached Virginia Employment Commission [VEC] by calling +1 (800) 782-4001 phone number
    Unemployment Insurance Fraud
    More phone numbers
  3. Virginia Employment Commission [VEC] emails
  4. Virginia Employment Commission [VEC] address
    703 E. Main St., Richmond, Virginia, 23219, United States
  5. Virginia Employment Commission [VEC] social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 31, 2024
Virginia Employment Commission [VEC] Category
Virginia Employment Commission [VEC] is ranked 75 among 105 companies in the Employment Agencies category