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CB Online Shopping Vitacost.com Horrible customer service and shipping damaged regularly
Vitacost.com

Vitacost.com review: Horrible customer service and shipping damaged regularly 1

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2:50 pm EST
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Horrible customer service, 5 orders all 5 damaged. They use Horrible shipping companies like ontrac etc and delivered boxes are destroyed because vitacost poorly packages them etc. Then customer service sound like they are 7 years old and are less intelligent. Hours on the phone and they never answered many emails I sent. We will never use these disgraces again. Use The New Mall on eBay, or Amazon, or Walmart etc... for no troubles..

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L. Osinski
1 complaint
14 comments
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Vitacost clearly doesn’t care — bad shipping, bad service, bad business. You’re right to ditch them. Stick to reliable retailers and warn others.

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  1. Vitacost.com Contacts

  2. Vitacost.com phone numbers
    +1 (800) 793-2601
    +1 (800) 793-2601
    Click up if you have successfully reached Vitacost.com by calling +1 (800) 793-2601 phone number 0 0 users reported that they have successfully reached Vitacost.com by calling +1 (800) 793-2601 phone number Click down if you have unsuccessfully reached Vitacost.com by calling +1 (800) 793-2601 phone number 0 0 users reported that they have UNsuccessfully reached Vitacost.com by calling +1 (800) 793-2601 phone number
    +1 (561) 982-4180
    +1 (561) 982-4180
    Click up if you have successfully reached Vitacost.com by calling +1 (561) 982-4180 phone number 1 1 users reported that they have successfully reached Vitacost.com by calling +1 (561) 982-4180 phone number Click down if you have unsuccessfully reached Vitacost.com by calling +1 (561) 982-4180 phone number 1 1 users reported that they have UNsuccessfully reached Vitacost.com by calling +1 (561) 982-4180 phone number
    Director Of Investor Relations
    +1 (800) 381-0759
    +1 (800) 381-0759
    Click up if you have successfully reached Vitacost.com by calling +1 (800) 381-0759 phone number 0 0 users reported that they have successfully reached Vitacost.com by calling +1 (800) 381-0759 phone number Click down if you have unsuccessfully reached Vitacost.com by calling +1 (800) 381-0759 phone number 0 0 users reported that they have UNsuccessfully reached Vitacost.com by calling +1 (800) 381-0759 phone number
    Customer Service
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  3. Vitacost.com emails
  4. Vitacost.com address
    5400 Broken Sound Blvd., NW, № 500, Boca Raton, Florida, 33487, United States
  5. Vitacost.com social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Mar 28, 2025
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Vitacost.com Category
Vitacost.com is ranked 107 among 1606 companies in the Online Shopping category
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