CreamiiCandy
Reviews and Complaints

What's the point of having a company with a non-existent customer service?
I got a melted chawa icecream waffle squishy and wrote them about it.
Do you think anyone answered? Of course, not!
Moreover, I have been trying to contact them since August. And it's not because I want to tell them about a bad quality product. I want to get my money back.
Judging by other reviews, these guys ignore absolutely everyone. "Great" customer service, nothing else to say

When it comes to issues they become terrible and horrible. Don't expect a good customer service from them if you have problems. I am so disappointed.
I got a wrong item from them and told them about it. Instead of sending me the same item (I really needed the exact one), they offered me another item. I said no and they're gone. Tried to contact them several times, but it's absolutely useless.
All I want now is a refund and I hope I will reach them one day to get my money.

Buyer beware! Do not purchase from this company. They take your money and do not ship items. Their terms and conditions threaten to post your name address and photo if you dispute or file chargeback with your credit card company.

My daughter ordered a couple of the cute squishy toys sold on this website. I think she saw this on you tube. 6 months later we still have not received the items. I went onto their website and after reading their terms and conditions I regret ordering from this website. They are threatening if you dare to dispute a charge. Which I did since I didn't receive the goods paid for. This company lacks integrity and should not be allowed to conduct business online.

I was a loyal customer of CreamiiCandy for a long time now. I loved the store and everything I received from them, but I'm quite worried about my recent purchase. Ordered my candy about a month ago and heard nothing about it. For some reason CreamiiCandy stopped replying to my messages and they did not provide me a tracking number. I didn't want to write anything bad about them but since they are ignoring me I decided to get their attention this way. Hope they'll reply or they will lose me as a customer.

I purchased some items from CreamiiCandy for my little sister and paid over $100. One month later I received nothing, so I checked my account and realized that there was absolutely no order history! I sent them several messages and every time received the same reply stating they shipped my order and they would send me tracking information in a few days. It has been over two weeks and still no information! I did receive the conformation email, but there was no tracking number. This company is absolutely ridiculous and unprofessional. They charged my card immediately, but could not even give me a tracking number! I will never order from CreamiiCandy again.

We have ordered large quantity of donuts from www.creamiicandy.com. We warned the reps that we needed the whole order on Friday’s morning, because our daughter had birthday party. But these guys delivered only half of the order and it wasn’t enough. We called them later this day and there was only machine voice. They ruined our mood and surprise, so we wanted only to share this information.

I bought some stuff from www.creamiicandy.com. It was small gifts for the party, so I go the order, but when I opened it, I was shocked. The small toys looked like piece of crap. Their state and look were horrible, and I thought that maybe someone had already used it. So I wouldn’t highly recommend other people not to deal with them and be aware that you can get horrible toys.

I placed large order on the website www.creamiicandy.com, coz my niece would have the birthday soon. But these jerks almost ruined everything. They took money and kept silence for long 4 weeks. After that they finally replied and told that within 5 days I would get money back. After that he again stopped to communicate. Total ###. Total scam, so don’t buy from them and post comments about your experience with this company.