Menu
For Business Write a review File a complaint
Vitelity Customer Service Phone, Email, Contacts

Vitelity
Reviews and Complaints

www.vitelity.com

Learn how the rating is calculated

1.7 11 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Vitelity Complaints 11

ComplaintsBoard
A
1:18 pm EDT

Vitelity Unsolicited phone calls and lengthy voicemails with no content

I keep receiving phone calls from this company, Vitility, LLC, which I have never heard of. Today, 4/1 at 11:18am they left me a 5 minute long voicemail with nothing on it but breathing and paper rustling. It is obnoxious and uncalled for.

How do companies get away with this?

Desired outcome: I would like them to remove my number from their call list and stop calling me.

Read full review of Vitelity
Hide full review
ComplaintsBoard
M
10:14 am EST

Vitelity Vitelity LLC

They keep calling and stating my Google account isn't set up when it is! Once they see that it is they transfer you to a "manager" that tries to sell you an expensive product!

Desired outcome: Stop the harassing calls

Read full review of Vitelity
Hide full review
ComplaintsBoard
R
11:05 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Vitelity Service

We have been down6 times in one month. Our clients are so upset and i have lost 70k yearly revenue so far. Do not use them!

Read full review of Vitelity
Hide full review

Is Vitelity Legit?

Vitelity earns a trustworthiness rating of 68%

Generally safe, but check closely before sharing details.

Our conclusion: Vitelity's operations, reviewed by ComplaintsBoards, appear mostly legit but with some concerns. Be careful and read customer feedback before dealing with the company. Negative reviews may indicate potential risks.

We found clear and detailed contact information for Vitelity. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Vitelity.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Vitelity.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Vitelity.com you are considering visiting, which is associated with Vitelity, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • Vitelity.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The vitelity.com may offer a niche product or service that is only of interest to a smaller audience.
  • Vitelity protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Vitelity. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
P
11:51 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Vitelity Harassing and constant phone calls from their numbers

I have received several phone calls from this company

908-278-8778
908-279-8778
908-279-8776
908-279-8774

This is to a line that is not listed and I am unsure how they gained. It needs to stop. There is no contact page that leads to a page to help file an Abuse complaint, as has been mentioned in other threads. I am not sure how legitimate this company is if they need to spoof their number.

Read full review of Vitelity
Hide full review
ComplaintsBoard
B
11:24 am EDT

Vitelity Calls impersonating Google Services

They are impersonating Google services.

They are calling businesses saying their Google account is not up to date, press 1 to update your account, 2 if you want to leave your account on risk for bad reviews and other potential harms to your company.

When they answered I asked are you calling from Google? they end the phone call.

Read full review of Vitelity and 1 comment
Hide full review
1 comment
Add a comment
B
B
BillAnt
US
Send a message
Mar 05, 2020 5:21 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

This scam has been going on for years now, always showing up as Vitelity LLC on the callerID. I have contacted Vitelity's fraud department, along with the FTC and Google's fraud department. I highly recommend Vitelity to take pro-active measures before Google's big hammer falls on them for name trademark infringement. That's a very serious charge and punishment, potentially putting Vitelity out of business.

ComplaintsBoard
T
1:14 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Vitelity phone call harassment

Gave my phone number to a private and protected website for auto insurance quotes which apparently was not true because I have been harassed 8 times by the above company (Vitelity LLC) within the last 2 hours alone and I am sure will continue. Also, may have to fill out more complaints due to 2 other companies...not insurance related, that continue to call right after information was given! WARNING: Do not ever give your real telephone out to anyone no matter what the website states!

Read full review of Vitelity and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
K
K
Kenneth Madge
US
Send a message
Apr 01, 2011 3:50 pm EDT

We are receiving continuing phone calls claiming to collect a debt for Retro Fitness. We do not owe Retro Fitness and when we try to get answers from the gentlemen on the phone about where they are located they hang up. We called our Fitness Center and they advised us of the billing company they use and it is not Vitelity LLC [protected]. They have called three times in one day and dont even speak english!

C
C
Consumer Advocacy Foundation
Galveston, US
Send a message
Apr 01, 2011 5:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi,

We are the Consumer Advocacy Foundation. A new non profit organization that helps consumers fight for their right against fraudulent merchants. We provide the authorities with reports of potentially fraudulent merchants and help build class action suits and other type of cases against them. If you have had problems with defective product, bait & switch, unauthorized charges or non-issuance of refunds then you should contact us. We may be able to help. We are looking forward to hearing from you soon.
Please visit our website at http://www.consumeradvocacyfoundation.org.

C
C
Consumer Advocacy Foundation
Galveston, US
Send a message
Apr 01, 2011 5:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Keep getting calls from unwanted telemarketers?
File a complaint with us.
We are the Consumer Advocacy Foundation, a nonprofit organization that helps consumers fight for their rights. We provide the authorities with reports of their complaints and help resolve their concerns
Please visit our website at http://www.consumeradvocacyfoundation.org/

ComplaintsBoard
D
4:48 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Vitelity constant phone calls for over 1 year.

VITELITY, LLC. has been calling my phone for over 1 year constantly. No one talks when you answer the phone. When you call them it's a contest and your a winner. Can't talk to no one, and they say your a subscriber. never did I subscribe with them. I just don't want them to call no more.

Read full review of Vitelity and 3 comments
Hide full review
3 comments
Add a comment
D
D
Donna Esper
US
Send a message
Jul 20, 2017 4:42 pm EDT

Vitelity LLC is calling me from [protected]. Looks like they are branching out :(

S
S
Susan Z Jones
US
Send a message
Feb 02, 2017 12:59 pm EST

Vitelity LLC claims I won a free vacation it's a computer robo call. Hang up on any phone number you don't know on your caller ID. Computer calls are a waste of time. Hang up..

J
J
Jerseyguy46
Belmar, US
Send a message
Dec 05, 2012 6:08 pm EST

Change your phone # and the calls will stop...

ComplaintsBoard
V
8:06 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My mom is 89 years old and has received a call every day for the last 10 days from a company identified on the caller I.D. as Vitelity, LLC. Their number is 210-2129 with no area code identification. Mom has a hard time hearing but she said they keep telling her they need her SS#.

Read full review of Vitelity and 6 comments
ComplaintsBoard
T
6:31 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Vitelity Annoying phone calls

I get daily phone calls from a company which identified on "Caller ID" as Vitelity, LLC. There is never an answer. This has been going on for weeks and has become very annoying. A check of the "Web" shows it to be "an International telecommunications company with network assets located throughout the world. Assets consist of Vitelity's privately owned datacenters and Tier-1 access points where Vitelity peers with its providers, partners and customers." This company is headquartered in Denver Colorado. The annoying calls however, originate from telephone number [protected] which is shown to be in Tallahassee, Florida. As these phone calls continue they will move from annoying to harassing. I wish they would stop. I am on the National DNC list but it seems they have no regard for it. I wish there was a way to stop these companies from bothering people who do not want to hear from them.

Read full review of Vitelity and 3 comments
Hide full review
3 comments
Add a comment
D
D
Diana Maples
US
Send a message
Apr 19, 2018 7:13 pm EDT

They need to get in trouble

View 0 more photos
P
P
Paul Heemskerk
US
Send a message
Apr 21, 2016 8:04 pm EDT

I just received a call from Ms. Moore from Vitelity. She hung up on me when I said I was a manager. She just hung up. Nasty way to do business and when I tell the owner of the business I work for Ms. Moore will not have a chance. Vitelty gave me a bad taste. Not good customer service.

M
M
Michelle Zatt
US
Send a message
May 09, 2011 7:22 pm EDT

I got a call at 2:21 AM. This is absolutely uncalled for. I didn't get to the phone in time to answer as I WAS ASLEEP. When my phone rings that time of the night/morning, the first thing I think of is an emergency. Such as my children or my elderly mom. I will be calling them back and rip them. What the h___ is this company? I may have another complaint to write about after calling them back.

ComplaintsBoard
J
11:13 am EDT

Vitelity Tired of being haressed

I keep getting calls at work from a guy that states his name is David Brown with the Harrison Law Firm wanting my SSC # and something to do about my name . He has called me at my job 5 or 6 times in one day and a couple times the next while I was there I hung up on him without talking to him becuase I recognized the voice. My boss told me to tell the jerk that he needs to stop calling me on the job that is harrassment and I am putting my job on the line becuase Im in retail and cant talk on the phone because of customers.
He has called my phone 5 times the same day I dont need to know what its about becuase its a scam I already have been told so but as far as I know it is about the same matter that I owe some loan company money which I already have taken care and another loan company too but refusses to tell me who.
He uses other numbers also pretending to be some one else each time at least the voice is the same.

Read full review of Vitelity
Hide full review
ComplaintsBoard
M
12:28 pm EDT

Vitelity Harressment

Vitelity LLC has been calling my mother daily. They number is [protected] (originating in Michigan). They never leave a message. When she does answer, they don't respond, but they don't hang up either. She is on the DNC list, but this makes no difference to them. She is going to report them to the attorney general.

Read full review of Vitelity and 7 comments
Hide full review
7 comments
Add a comment
M
M
Mary Alonzo
US
Send a message
Nov 04, 2018 6:10 pm EST

10 calls in 7 days. All days and all hours including 8:16 am and 9:15 pm. Three phone calls today alone. Caller ID say Vitelity, LLC. Number shown is [protected]
I didn't save the dates and times of all the calls. Some examples are:
4/24/17 8:03 pm
4/24/17 12:36 PM
4/24/17 3:00 pm
4/21/17 4:06 pm
4/20/17 8:16 am
4/17/17 6:56 pm

G
G
Gramma2
US
Send a message
Nov 04, 2018 8:56 am EST
Verified customer This complaint was posted by a verified customer. Learn more

We have received more than a dozen phone calls to our home phone [protected] from Vitelity. Phone number of Vitelity is [protected]. Dates: 4/24 & 4/25/2017. They leave no message. We would like these phone calls to stop.

C
C
cplfire77
US
Send a message
Sep 11, 2018 2:24 am EDT

i don't know how they got my number and its weird because i never signed up for any kind of information needed, specially in Spanish. The lady keeps calling me talking about information for my family. I'm getting irritated as she doesn't even want to tell me how they got my number. their number is [protected]

P
P
Paul Stoehr
US
Send a message
Apr 12, 2017 9:50 am EDT

[protected] is the number I get on my phone
Just more BS calls
Continually calling

S
S
Sherita Thomas
US
Send a message
Apr 19, 2011 7:20 pm EDT

When I asked for details of business without having to go through a lot of rigormarole - the caller basically called me stupid for not taking him up on the offer.

P
P
P. Abt
Jamaica, US
Send a message
Jul 03, 2014 10:59 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

They call me 4-5 times a day up until 9:30 in the evening. I answered once and no one answers and they leave no message. The telephone number is [protected].

N
N
nanna1717
US
Send a message
Aug 28, 2012 8:55 am EDT

they keep calling, wont say what its about i am on the dnc list but they keep calling
finally had to get rude with these people and hang up on them

Vitelity Reviews 0

Looks like Vitelity has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Vitelity, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of Vitelity complaint handling

Vitelity reviews first appeared on Complaints Board on Apr 17, 2011. The latest review Unsolicited phone calls and lengthy voicemails with no content was posted on Apr 1, 2022. The latest complaint phone call harassment was resolved on Oct 30, 2013. Vitelity has an average consumer rating of 2 stars from 11 reviews. Vitelity has resolved 2 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Vitelity Contacts

  2. Vitelity phone numbers
    +1 (888) 898-4835
    +1 (888) 898-4835
    Click up if you have successfully reached Vitelity by calling +1 (888) 898-4835 phone number 0 0 users reported that they have successfully reached Vitelity by calling +1 (888) 898-4835 phone number Click down if you have unsuccessfully reached Vitelity by calling +1 (888) 898-4835 phone number 0 0 users reported that they have UNsuccessfully reached Vitelity by calling +1 (888) 898-4835 phone number
    Customer Service
    +1 (303) 997-2300
    +1 (303) 997-2300
    Click up if you have successfully reached Vitelity by calling +1 (303) 997-2300 phone number 0 0 users reported that they have successfully reached Vitelity by calling +1 (303) 997-2300 phone number Click down if you have unsuccessfully reached Vitelity by calling +1 (303) 997-2300 phone number 0 0 users reported that they have UNsuccessfully reached Vitelity by calling +1 (303) 997-2300 phone number
    Head Office
  3. Vitelity emails
  4. Vitelity address
    317 Inverness Way South Ste 140, Englewood, Colorado, 80112, United States
  5. Vitelity social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
  7. View all Vitelity contacts

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.