Menu
For Business Write a review File a complaint
WantMatures Customer Service Phone, Email, Contacts

WantMatures
Reviews and Complaints

www.wantmatures.com

Learn how the rating is calculated

2.4 10 Reviews 19 Complaints
Claimed
WantMatures has claimed their business profile
Write a review File a complaint

WantMatures Reviews 29

ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

WantMatures Want Matures Review: Easy Navigation, Helpful Search, and Varied Communication Options

The design is simple and easy to navigate, which is a big plus for me. The search function is also very helpful, allowing me to find exactly what I'm looking for in a potential partner. The profiles are detailed and informative, giving me a good idea of who I'm talking to before I even start a conversation.

One thing I really appreciate about Want Matures is the variety of communication options available. I can send messages, chat in real-time, or even send virtual gifts to show my interest. It's a great way to break the ice and get to know someone better.

I've had some great conversations on this site and have even met a few people in person. While not every interaction has led to a long-term relationship, I've still enjoyed the experience and would definitely recommend Want Matures to anyone looking for a fun and easy way to meet new people.

Overall, I think Want Matures is a great dating site that offers a lot of value for its users. Whether you're looking for a serious relationship or just some casual fun, you're sure to find what you're looking for here. So why not give it a try and see for yourself?

Read full review of WantMatures
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

WantMatures Want Matures Review: Quality Matches and Positive Responses - Worth a Shot!

I've been using Want Matures for a while now and I gotta say, I'm pretty impressed. The matches I get are top-notch and the responses I get are always positive. I've tried other dating sites before, but they just don't compare to Want Matures. This site is definitely worth a shot if you're looking for a quality dating experience.

One thing I really like about Want Matures is how easy it is to find someone you connect with. In real life, it can be tough to find someone who shares your interests and values. But with Want Matures, it's like the app does all the hard work for you. You just have to swipe and chat until you find someone you really click with.

Of course, like any dating site, there are some downsides. I've come across a few fake profiles and scammers, but that's to be expected on any dating site. Just use your common sense and you should be fine.

Overall, I'd definitely recommend Want Matures to anyone looking for a quality dating experience. The matches are great, the responses are positive, and it's just a really easy and fun way to meet new people. Give it a try and see for yourself!

Read full review of WantMatures
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

WantMatures Want Matures Review: User-Friendly Site with Helpful Filters and Features

He was charming and we hit it off right away. The site is easy to navigate and the search filters are helpful in finding the right match. The messaging system is also user-friendly and I was able to communicate with my matches easily.

One thing I noticed is that there are some fake profiles on the site, but they are easy to spot and avoid. Overall, I had a great experience on Want Matures and would recommend it to anyone looking for a serious relationship.

The site also offers a variety of features such as chat rooms and video calls, which can enhance the dating experience. The customer support team is also very helpful and responsive.

However, I did experience some technical issues with the site, such as slow loading times and occasional glitches. But these were minor inconveniences and did not affect my overall experience.

In conclusion, Want Matures is a great dating site for anyone looking for a serious relationship. With its large user base and user-friendly features, it is definitely worth checking out. Just be aware of the occasional fake profiles and technical issues.

Read full review of WantMatures
Hide full review
ComplaintsBoard
N
Verified customer This review was posted by a verified customer. Learn more

WantMatures Want Matures Review: A Safe and Easy-to-Use Dating Site with a Variety of Members

Want Matures is a dating site that I stumbled upon while browsing the internet. At first, I was hesitant to join because I've had bad experiences with other dating sites in the past. However, I decided to give it a try and I'm glad I did.

The registration process was simple and straightforward. I just had to provide basic information about myself and what I was looking for in a partner. Once I completed my profile, I was able to browse through the site and see what it had to offer.

I was pleasantly surprised by the number of members on Want Matures. There were people from all walks of life and different age groups. I was able to find people who shared similar interests and hobbies as me, which made it easier to start a conversation.

One thing I appreciated about Want Matures was the safety measures they had in place. They verified each member's profile to ensure that they were real and not a scammer. This gave me peace of mind knowing that I was talking to real people.

The site also had a variety of features that made it easier to connect with other members. There was a chat function, as well as the ability to send messages and virtual gifts. I found these features to be helpful in getting to know someone better.

Overall, I had a positive experience on Want Matures. While there were a few spelling and grammar errors on the site, it didn't detract from the overall experience. I would recommend this site to anyone who is looking for a dating site that is safe, easy to use, and has a variety of members to choose from.

Read full review of WantMatures
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

WantMatures Want Matures Review: A Great Dating Site for Finding Love and Friendship

I recently tried out Want Matures, and let me tell you, it's a pretty good dating site. I mean, there are a lot of singles out there, and it can be hard to find someone to connect with. But with Want Matures, you can find not just a partner, but also some real friends. And let's be real, sometimes you just need someone to talk to.

The site is easy to use, and the interface is pretty straightforward. You can search for people based on their location, age, and interests. And there are a lot of people on the site, so you're bound to find someone you like.

One thing I really liked about Want Matures is that there are a lot of different ways to communicate with people. You can send messages, chat, or even use video chat. And if you're feeling a little shy, you can just send a wink to let someone know you're interested.

Of course, there are some downsides to the site. For one thing, there are a lot of fake profiles. I mean, that's pretty common on dating sites, but it can be frustrating. And some of the people on the site are just looking for a hookup, which might not be what you're looking for.

But overall, I would definitely recommend Want Matures. It's a great way to meet new people and maybe even find love. So if you're feeling lonely, give it a try!

Read full review of WantMatures
Hide full review
ComplaintsBoard
O
Verified customer This review was posted by a verified customer. Learn more

WantMatures Want Matures Review: A Total Waste of Time and Money with Fake Profiles and Terrible Customer Service

I gotta say, Want Matures is a real letdown. I mean, you're paying good money for what? A bunch of fake profiles? It's a total waste of time and cash. And don't even get me started on their customer service. They're a joke. They give you fake names and don't help you out at all. It's like they don't even care about their customers.

I wouldn't recommend this site to anyone. It's just not worth it. And to top it off, they also run benaughty.com. So, if you're thinking about signing up for that one, you might want to think twice.

Overall, I'd say stay away from Want Matures. There are plenty of other dating sites out there that are way better. Don't waste your time or your money on this one.

Read full review of WantMatures
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

WantMatures Want Matures: The Real Deal for Quality Matches and Serious Relationships

I've been around the block when it comes to dating sites, but Want Matures is the real deal. The matches you get are top-notch, and I've had some great conversations with people I've met on here. Yeah, it might cost a bit more than some other sites, but trust me, it's worth it. You get what you pay for, and with Want Matures, you get quality. I'd definitely recommend giving it a shot if you're looking for something serious.

Read full review of WantMatures
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

WantMatures Want Matures Review: Great Customer Service & Fun Features for Meeting New People

and I'm happy to say that Want Matures has some of the best customer service I've ever experienced.

The website itself is easy to navigate and has a lot of features that make it fun to use. I like the search function, which allows me to filter by age, location, and interests. It's also nice to be able to see who's online and who's viewed my profile.

I've had some good conversations with people on Want Matures, and I've even gone on a few dates. Of course, not everyone I've talked to has been a match, but that's to be expected. Overall, I think Want Matures is a great option for anyone looking to meet new people and potentially find a romantic connection.

One thing I will say is that there are some fake profiles on the site, so it's important to be cautious and not give out personal information too quickly. But as long as you're smart about it, Want Matures can be a really positive experience.

Overall, I'm really happy with my experience on Want Matures. The customer service is top-notch, the site is easy to use, and I've had some good conversations and dates. If you're looking for a dating site, I would definitely recommend giving Want Matures a try.

Read full review of WantMatures
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

WantMatures Want Matures Review: Beware of Sophisticated but Fake Profiles

This website, Want Matures, is full of profiles that seem too good to be true. They're so perfect that it's hard to believe they're real. And when you try to talk to them, you might get a response that seems like it's from a robot. It's like they're programmed to say certain things, no matter what you say to them.

But don't be fooled by these sophisticated profiles. They might seem real, but they're not. If you want to test them, try asking them to say something specific to prove that they're human. But even then, you might not get the answer you're looking for. The software behind these profiles is so good that it can fool you into thinking you're talking to a real person.

In fact, if you type in something completely nonsensical like " uggnfr deyub," you'll still get a response. It's almost like the profiles are designed to respond to anything you say, no matter how ridiculous it is. And that just goes to show that these profiles are fake.

Overall, I wouldn't recommend using Want Matures if you're looking for a real connection with someone. The profiles are too robotic and the conversations are too scripted. It's better to find a dating site that has real, authentic profiles that you can actually connect with.

Read full review of WantMatures
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

WantMatures Warning: Stay Away from this Scam Dating Site - Fake Accounts and Scammers Everywhere

This site is a complete waste of time. There are so many fake accounts that pretend to be interested in you, but they are only there to chat and give you false hope. Every day, I receive over 30 emails from people who claim to be interested in me, but they are only after my phone number, WhatsApp, Instagram, or email address so that they can scam me. Some of them even pretend to want to hook up with me, but there is always something that comes up before we can meet, like an agreement, a contract, a middle party, toys, or an emergency that requires me to send money. The site managers claim to be looking into these issues, but they never resolve them. In fact, this kind of activity is the norm on this site, and it happens almost 99.9% of the time.

If you say anything negative about this site to other members, the site managers will PM you directly and tell you to shut up inside the website. You will be muted, suspended, or banned. You can't even put an advertisement on your own profile without the site managers disapproving it. This site will waste your time and effort to chat, confuse you, and drive your patience and self-confidence away. There must be people hired by the site to chat with members because you will never be able to meet them. They all have a similar tone of wording or speech, but they use different accounts and pictures. Multiple accounts usually chat with you at once, and whoever chats with you first will get off very quickly and won't last too long in the chat room with you. All of them are like this because they can't just focus on you. The next day you chat with them, you can tell that the vibes are different, or they won't even answer your message. Many things on this site are not logical. For example, girls' profile age searches for partners aged 18-78, but let's say the girl is 33 years old. Her age search group is always something 5-10 years down and 20 years older. Everyone is like this. Do you think that these are not dummy accounts?

The pictures I have attached are screenshots from my experience on the site. Wake up, guys! There are not that many girls who will find you interesting, especially not on this site. It is a complete emotional damage site. I strongly advise you not to join it.

Read full review of WantMatures
Hide full review

WantMatures Complaints 19

ComplaintsBoard
H
11:39 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

WantMatures I want cacel my subscribtion or repeat billing

I login this about 4 days ago i paid for 3 days billing payment they asked me about 3 dollar but they charged me across 23 us dollar and atomatically converted into monthly payment which i dont want now i cancel my subscribtion or cancel repeat billing it dosnt work totaly (fraud) or (scam) site they said that they send you a code for cancel repeat billing which didnt get i try more and more but they dont respond me cancel repeat billing have four steps which dont work they dont responding i m very upset or tired so please help me in cancel repeat billing or remove my account thanks

Read full review of WantMatures
View 0 more photos
Update by Ąhsãñ Ķhãñ
Oct 20, 2023 11:07 am EDT

I cannot cancel my subscribtion the code they said send to you i didnt get it i m tired i want to cancel it please its a total scam and i want to remove my account and cancel repeat billing

Hide full review
ComplaintsBoard
J
6:23 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

WantMatures Want Matures: A Total Waste of Time and Money

I gotta say, I was pretty disappointed with Want Matures. I mean, I tried to pay for a week three times and their system just wouldn't work. It was a total waste of my time. I should have just stuck to the good ol' reliable dating sites. Want Matures is just a load of crap.

Read full review of WantMatures
Hide full review
ComplaintsBoard
D
4:43 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

WantMatures Want Matures Review: A Disappointing Scam with Fake Profiles and Poor Functionality

I gotta tell ya, I had a pretty bad experience with Want Matures. I mean, I was excited to check out the site and see what it had to offer, but boy was I disappointed. First off, they took my money and didn't even give me what I paid for! Can you believe that? And when I tried to unsubscribe, it was like pulling teeth. I had to jump through all these hoops just to get my money back. It was a real headache, let me tell you.

But that's not even the worst part. The site itself is just not very good. I mean, the layout is confusing and the search function is a joke. And don't even get me started on the fake profiles. It's like they're not even trying to hide it! I saw so many obviously fake profiles that it was almost comical. I mean, come on guys, at least make an effort.

Overall, I would definitely not recommend Want Matures to anyone. It's just not worth the hassle or the money. There are plenty of other dating sites out there that are much better and won't try to scam you. So save yourself the trouble and look elsewhere. Trust me, you'll thank me later.

Read full review of WantMatures
Hide full review

Is WantMatures Legit?

WantMatures earns a trustworthiness rating of 1%

Stay away! We strongly recommend avoiding WantMatures.

Our conclusion: ComplaintsBoard's comprehensive research indicates that WantMatures is highly unreliable and may be operating as a scam. We advise against dealing with WantMatures to prevent potential harm. If you notice any suspicious behavior, report it by writing a complaint.

With only 15% of 10 complaints being resolved, WantMatures slow complaint resolution rate suggests poor service, lack of responsiveness, or a lack of helpfulness, causing frustration to users. It is obvious that the company has the lowest level of trust.

WantMatures protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

We conducted a search on social media and found several negative reviews related to WantMatures. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • WantMatures has received 7 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
  • WantMatures has registered the domain name for wantmatures.com for more than one year, which may indicate stability and longevity.
  • Wantmatures.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • Wantmatures.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
  • Wantmatures.com you are considering visiting, which is associated with WantMatures, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
  • WantMatures website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
  • Adult content may be available on wantmatures.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
ComplaintsBoard
P
7:02 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

WantMatures removing my account from wantmatures

I'm trying to remove my account from this website which i created on the 8/5/2023 but i am not receiving a code confirmation to remove it, the account i used is [protected]@gmail.com. its really stressing me out and i don't know what to do.

when trying to remove my account it just opens another scam website that auto-creates an account such as flirtymature and now MomsGetNaughty.

Desired outcome: i want my account successfully removed from all of these kinds of websites.

Read full review of WantMatures and 1 comment
Hide full review
1 comment
Add a comment
H
H
Ąhsãñ Ķhãñ
US
Oct 19, 2023 10:43 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Same problem

ComplaintsBoard
N
5:49 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

WantMatures It just doesn’t work because it's based on bots and fakes

A few of their "real" women are paid models. They are not genuine. You have to dig a ton of mud to find a diamond. Why bother with this garbage if there are alternative options like J4Date.club

- I mean decent legit sites that really work? They do their best to prevent scammers from crawling in and they usually succeed in it. WantMatures is a perfectly organized massive scam, money-making machine. They rake in huge profits by fooling men and screwing them out of money.

Read full review of WantMatures
Hide full review
ComplaintsBoard
R
3:51 pm EDT

WantMatures Wantmatures

So far they have taken 114 pounds from my bank with out my permission phoned them and told them and they still taking money from my bank so had to freeze my bank and my bank are now investigating it’s a total scam

Read full review of WantMatures and 1 comment
Hide full review
1 comment
Add a comment
H
H
Ąhsãñ Ķhãñ
US
Oct 19, 2023 10:44 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Now u cancel or not

ComplaintsBoard
P
9:41 pm EST

WantMatures Fraudulent Credit Card Charges

The Wantmatures dating platform is a scam. The messages you supposedly receive from other members are not real… they are in fact generic automated messages. There is nothing real about the service and they steal your profile data incl. photos to use on other websites to expand their fraudulent business. They have also rigged their platform so that it is impossible for you to remove and close your account/profile…. So they just continue billing their poor victims for services that do not exist…. How the hell can authorities in the UK allow such fraud to continue?

Desired outcome: I want to remove my profile and close my account.

Read full review of WantMatures
Hide full review
ComplaintsBoard
L
7:02 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

WantMatures Billing management

I think this is a deliberate scheme by wantmatures to milk clients out of their money. This is the second time in a week I am getting debited of almost 25 USD even after I contacted them severally to stop charging my account. Why isn't a client allowed to opt out of a subscription they're no longer interested in using. I should never have trusted this [censored] in the first place. I even tried calling their so called phone number it wasn't connecting this is frustrating and I am demanding a refund of the 14.50 USD I just got debited of few minutes ago; with immediate effect and please find a way to deactivate my account

Read full review of WantMatures
Hide full review
ComplaintsBoard
O
1:38 am EDT

WantMatures Billing

I no longer want to use this site I can't seem to cancel my account I can't login on

I requested for three day subscription only. But I have been charged again.

I have tried removing my card or opting out but no luck

I do not longer need your service and I need a refund of my last payment

I'm really worried that they're going to keep taking money out of my account when I'm not even using a site thank you

Desired outcome: Refund and Cancel Subscription

Read full review of WantMatures
View 0 more photos
Hide full review
ComplaintsBoard
C
12:14 pm EDT

WantMatures Subscription cancellation

I have tried cancelling the recurrent billing but it doesn't work.

I have followed the instructions but it doesn't work, it still says my subscription is active.

My mail is [protected]@hotmail.com.

I just want to cancel the recurrent billing...

My user is metcart96

Desired outcome: I want my subscription cancelled

Read full review of WantMatures
Hide full review
ComplaintsBoard
J
3:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

WantMatures Cancel subscription looks impossible!

After trying to follow the required 5 steps cancelation procedure and receiving the Cancelation code on one of them, it simply was not accepted.

I want everything off wantmatures.com

Certainly it is annoying how hard is to get out a service theoretically targeted to customers satisfaction.

I am ID [protected], joaquin.[protected]@gmail.com

Please let me know if it was finally cancelled.

Read full review of WantMatures
Hide full review
ComplaintsBoard
R
2:22 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

WantMatures Service

I was scammed out of a rolling subscription 22.99pm I never agreed to this subscription.

After my bank got in touch with me saying there was suspicious activity on my account.

I messaged wantmatures an they agreed that money was taken from my account and after some talking to them they finally agreed to give me my refund saying it may take maximum of ten days .
It's been over 2 weeks now and no refund I have emailed them a few times only to get a reply saying that they will get back to me withing 24hours and I never hear from them.

They agreed a refund an now they are just ignoring me .

Very upset with this outcome I wonder how many other people they have done this too..

Desired outcome: Refund they agreed . £22.99

Read full review of WantMatures
View 0 more photos
Hide full review
ComplaintsBoard
B
5:48 am EDT

WantMatures Wantmatures.com

I want. My dammm money back or i will sue this damm site send me an email or i will can the fbi. The cia everyone belive me [protected]@gmail.com

Read full review of WantMatures
Hide full review
ComplaintsBoard
E
5:42 am EST
Verified customer This complaint was posted by a verified customer. Learn more

WantMatures Unauthorised billing

Hi,
I simply want my money refunded. It is very clear that you hide the extra charges of EUR14.24 when I was paying for a three day service. Because what I saw was the EUR 1.89 three days trial on the payment page. There is no time I requested or wanted something more. I clearly didn't budget for extra EUR 14.24. to be deducted from my card charges. This is a scam! Not acceptable.

Please refund my money and close down my profile or I will do it myself and make sure to leave a very bad review all over the internet for your website.

Don't use your terms of conditions to scam me.
Refund please!

Thanks.

Read full review of WantMatures
View 0 more photos
Hide full review
ComplaintsBoard
M
10:55 am EDT

WantMatures There is a fake account with my photographs and name on your website without my approval

A friend of mine suddently sent me a screenshot of your website with me in it. My photographs and name. I try to contact you somehow but there is not an option for support service or anything on your website. That makes me believe that you are not legit.

If you suggest me to contact support like the previous comment in here, at least provide an email adress

Read full review of WantMatures
View 0 more photos
Hide full review
ComplaintsBoard
M
9:07 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
WantMatures has left an official reply on this complaint.

WantMatures I have tried to cancel my account and stop further payments with no luck

I no longer want to use this site I can't seem to cancel my account I can't login on eather emails [protected]@gmail.com Or [protected]@bigpond.com I keep getting The Run around I've changed my password that many times I'm sick and tired of doing it seems to be everytime I change my password they send it to the email I don't get the email so I go back in try it again still nothing I'm really worried that they're going to keep taking money out of my account when I'm not even using a site thank you

Read full review of WantMatures
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
S
2:18 pm EDT

WantMatures Profile member

Dear Customer Service,

I wanted to let you know that my husband has his profile on your site, his user is is : southersbw5 and his email address is: southers. [protected]@yahoo.com. Me and him are just currently separated, from Feb this year, because of Domestic Violence (assault on a female) And yes, I am the victim in this case. So, I really don't want anything bad would happen to any of women he would be dealing with who got their profile on your site. He got anger management, so is very easy for him to get angry even on little things and wouldn't mind to put his hand/s on me. And also, he is registered sex offender. You can check his name out online: William Allen Southers from Maiden, NC
So, if you guys might want to consider to let him be on site if you think it will be safety for those women.

Thank you
Sri Southers
([protected]@gmail.com)

Read full review of WantMatures
Update by Spring 68
Apr 05, 2020 2:38 pm EDT

Dear Customer Support of wantmatures.com

My name is Sri and just wanted to let you guys know that my husband has his profile on your site ( and possibly on other sites that related to wantmatures.com ) His user is is: southersbw5 and his ID number is: [protected]. I need to let you know that me and him are currently separated for Domestic Violence ( assault on a female ) and I am the victim in this case. I just don't want anything bad happen to any of those women on here if they ever want to deal with him. He got anger management and is very easy for him to get angry even on little things. Also, he is registered sex offender. You can check his name out by online: Wiiliam Allen Southers from Maiden, NC
So, if you guys really consider this as a warning for him to not be on your site, you guys need to take any action for it. I need to let you guys know for the safety to all women on this site. No more as the victim of his behavior.

Thank you,
Sri Southers
( srievans68@gmail.com )

Hide full review
ComplaintsBoard
G
8:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
WantMatures has left an official reply on this complaint.

WantMatures Email Address Changed

I have asked on numerous emails to your company for my email address to be changed as I'm no longer with the company my email was attached with. I have no access to this email and I don't remember my password so I cant go into my account and change anything.
I have been advised that the account has been closed down but this is incorrect, as when I go in and sign into forget password it comes up as account vaild.

My current account email is under glen.a.[protected]@team.telstra.com
I would like it changed to [protected]@gmail.com

if you wont do this I want the account deleted but Id prefer the email address changed..

My last password I remember was eltema02

Read full review of WantMatures
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
E
7:19 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
WantMatures has left an official reply on this complaint.

WantMatures mitgliedschaft

Sehr geehrte Damen und Herren

Ich habe gemäss Ihren Anweisungen meine Abonnementkündigung durchgeführt. Darf ich Sie bitten, mir meine Kündigung zu bestätigen. Ich wollte mein Profil löschen, doch ist das offenbar nicht möglich. Ich werde immer wieder auf den Kündigungsprozess hingewiesen.

Ich danke für Ihre Kündigungsbestätigung und Löschung meines Kontos.
Das gilt sowohl für die 1-Monats-Mitgliedschaft wie auch für das Premium-Dating Abonnement.

Freundliche Grüsse
Jules Gürber

Read full review of WantMatures and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
N
N
netshisaulu NDIVHUWO Cassius
US
Jun 25, 2023 11:32 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I canceled my repeat billing and I'm still getting billed. Then I want to cancel and remove my account but I'm not getting any help

D
D
Dávid Varga
US
Oct 03, 2022 3:14 am EDT

Hi, just delete my account, thank you it is: [protected]

Dont try to steal my money! DELETE IT

About WantMatures

Screenshot WantMatures
WantMatures is a popular online dating platform that caters to mature individuals who are looking for love, companionship, and casual relationships. The website has a user-friendly interface that makes it easy for users to navigate and find what they are looking for. The site has a large user base, which means that there are plenty of options for users to choose from.

One of the standout features of WantMatures is its advanced search functionality. Users can search for potential matches based on a range of criteria, including age, location, interests, and more. This makes it easy for users to find someone who shares their interests and is compatible with them.

Another great feature of WantMatures is its messaging system. Users can send and receive messages from other users, allowing them to get to know each other better before deciding to meet in person. The site also has a chat feature that allows users to communicate in real-time, which can be a great way to break the ice and get to know someone better.

WantMatures also has a range of safety features in place to protect its users. The site uses SSL encryption to protect users' personal and financial information, and it also has a team of moderators who monitor the site for any suspicious activity. Users can also report any suspicious behavior or profiles to the site's customer support team.

Overall, WantMatures is a great online dating platform for mature individuals who are looking for love, companionship, and casual relationships. With its user-friendly interface, advanced search functionality, and messaging system, it's easy to find someone who shares your interests and is compatible with you. Plus, with its range of safety features, you can feel confident that you are using a secure and trustworthy platform.

Overview of WantMatures complaint handling

WantMatures reviews first appeared on Complaints Board on Feb 10, 2020. The latest review I want cacel my subscribtion or repeat billing was posted on Oct 20, 2023. The latest complaint I have tried to cancel my account and stop further payments with no luck was resolved on Apr 08, 2020. WantMatures has an average consumer rating of 2 stars from 29 reviews. WantMatures has resolved 3 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.4
103 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. WantMatures Contacts

  2. WantMatures phone numbers
    1800 691 232
    1800 691 232
    Click up if you have successfully reached WantMatures by calling 1800 691 232 phone number 10 10 users reported that they have successfully reached WantMatures by calling 1800 691 232 phone number Click down if you have unsuccessfully reached WantMatures by calling 1800 691 232 phone number 15 15 users reported that they have UNsuccessfully reached WantMatures by calling 1800 691 232 phone number
  3. WantMatures emails
  4. WantMatures address
    PO Box 146, Trident Chambers, Road Town, Tortola, United Kingdom
  5. WantMatures social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 22, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.