WebHostingPad
Reviews and Complaints

Same with me these people are fraud and running a scam.

I ordered and paid for the 5 year plan. www.webpadhosting.com Locked me out of my control panel. I tried and did cancel before the 30 days was up. They basically stole my money and locked my out of the control panel. If they did what they said they were going to. Hidden fees. Don't be scammed they got me for $95.00 I paid thru PayPal and still could not get my money back. I will never use www.webpadhosting.com and I will tell everyone the truth about the scams this company is run by a bunch of crooks. It all a bunch of lies. Someone needs to put a stop to this company's bad. Don't believe me. Just go look. I looked after the fact the their stole my money. If you use them GOOD Luck. This scam company should be closed down. And their licenses revoked.
Thank you, Cynthia Ellis

I paid for 5 years and they lock my account . I can't go to my c panel . I tried to cancel before the 30 days and that was a joke. Stay away from www.webpadhosting.com . I don't recommend www.webpadhosting. They will steal your money and theres nothing you can do about it. PayPal lets them run like rabbits, knowing it is a scam. " If I had went to the BBB first, I would have saw the 150 other complaints. Hidden fees. Just a bunch of lies. Don't be scammed. It is is a major scam!

Yes they haven't paid me my affliate commission. I was sitting next to my client while purchasing my partner url. After 30 days they simply said, that sale is not from me, and hence commission cannot be paid. Later I have raised so many tickets, but they put on hold. Which gives a clear idea, they do cheat customers as well as affiliates.

Webhostingpad.com is the worst web host scam in the world... Two years ago, I made the mistake of signing of for two years of hosting. Three months later, I cancelled my account (lost all of my money I paid for two years)... and I went to a much better web host. Then, I just discovered they illegally billed my credit card again for another two years without my permission. I emailed them about this, and they responded in their typical fashion- rude and ugly. I reported this fraud to my credit card company and had the charge removed. I have filed a complaint with the IC3 and the FBI. I also filed a report with the Secret Service, and am working on a report with the Attorney General and the Better Business Bureau.

The first incident involves when I signed up with Web Hosting Pad for web hosting service and they charged my credit card $11.95 for some type of business listing service without my permission. My credit card institution has since reversed the charge.

The next incident involves this company trying to charge me a $12 fee for changing my "primary domain name, " but this $12 charge is no where stated in the terms & conditions, billing terms, or their private policy. Web Hosting Pad acknowledges that the $12 fee is not mentioned in their terms & conditions, billing terms, or their private policy; however, they state that its mentioned on their web site.

This company charges credit cards falsely and makes up charges to which their is no justification for. Very shady business! I have brought this matter up with many of the call center reps, all to which have not resolved anything. I filed a Better Business Bureau complaint, to which Kelly Fitzgerald (office manager) has replied to, allowing the $12 fee to be "waived" at her request. Since then, Jason Newman (CEO) has rescinded and overridden Kelly's resolution offer; thus creating a bate-and-switch scenario.

The only resolution I have gotten is from my credit card company who has reversed the deceptive charge Web Hosting Pad charged my account with. However, the $12 fee incident has NOT been resolved!

I have a default judgement against Webhostingpad because they ignored the claim made via their registered agent. I made a second attempt to have the judgement served at Ann S. Choi's home address as given by Brent S. above (108 Mitchell Circle, Wheaton, IL) and service came back from the Dupage County Sheriff as the current resident bought the house from the defendant. Exactly when was not specified. Not totally surprising given Brent's posting was four years ago. So if anyone has Ann Choi's current address I will make another attempt at service. Thank you for your help.

I couldn't agree more with these comments. I host with 11 shared hosting providers and WebHostingPad is by far the worst I've ever experienced. Every aspect of their service is terrible. The only reason they have existed to this point is their low price continues to bring in the unaware. Don't let it happen to you. AVOID AT ALL COSTS!

If you chat with them the only name you will ever see if Brent S. He must be the owner of the company. If youe mail them you will hear back from Amal, Niyas, or Mabin who are likely aliases for Brent.

COMPLETE WEB REVIEWS, INC. d/b/a Web Hosting Pad is absolutely the worst hosting company in America. I have been a customer of theirs since 2008. I paid in full for three years for $4.99 long before they dropped their price to $1.99. Since 2008 my websites have gone down consistently for hours at a time on a weekly basis. I never complained for fear they would take retributive action considering they have all my files and backups. In April this year we emailed them about a possible virus on the site. They sent a generic response and did nothing and did not reply to my responses. A couple of days ago we noticed that most of our files had been infected. We requested that they restore a good backup since they do “weekly backups.” They said they would so and would recreate our account. Instead, they deleted three of my websites and are refusing to reply to any of our emails requesting the login info and blow us off every time we call. This is fraud, breach of contract, and may be a criminal conversion of property, or so the police tell me. Beware of COMPLETE WEB REVIEWS, INC. d/b/a Web Hosting Pad.

We have since transferred our hosting to the company that singed us up to begin with, Search Engine Partners, and for the same price they have us on a Virtual Private Server. Search Engine Partners have also advised that about 10 of their clients have had the exact same problems with COMPLETE WEB REVIEWS, INC. dba Web Hosting Pad. I say be band together for a class action suit against them!

From the NYPD:
COMPLETE WEB REVIEWS, INC.
d/b/a WEBHOSTINGPAD.LOM
380 S SCHMALE ROAD STE 102
CAROL STREAM, IL 60185

ANN S CHOI 108 MITCHELL CIRCLE WHEATON 60187

STAY FAR AWAY FROM THESE SCAMMERS!

Webhostingpad.com is the worst web host scam in the world... Two years ago, I made the mistake of signing of for two years of hosting. Three months later, I cancelled my account (lost all of my money I paid for two years)... and I went to a much better web host. Then, I just discovered they illegally billed my credit card again for another two years without my permission. I emailed them about this, and they responded in their typical fashion- rude and ugly. I reported this fraud to my credit card company and had the charge removed. I have filed a complaint with the IC3 and the FBI. I also filed a report with the Secret Service, and am working on a report with the Attorney General and the Better Business Bureau.

- I TRIED TO CANCEL:
I used Web Hosting Pad for a year, but I was unsatisfied with their user support and features. Once I decided that I would cancel my account and go with someone else, I called them to cancel over the phone. I spoke with someone in Sales and they said that it had been cancelled and I would get a refund minus the domain registration; cool, or so I thought!

A day went by and still no email. I finally was able to speak to a billing rep, and they said my cancellation was never processed and that they indeed charge my card for another year! She then told me that I needed to fill out a cancellation form which can only be found after reading the Terms & Conditions then clicking a billing policy link then clicking a cancellation form link which is NOT in bold print like the other categories within the billing policy!

So I went along with filling out the form, and I was told that I would receive a refund within 7-10 business days of the amount charged less the domain registration costs. So it's 8 days later today, and no refund (yes, they have 2 days left and those scammers are waiting).

CUSTOMER SERVICE:
I wanted to make sure that my refund was being processed, so I followed the link that they provided (to see my refund status) in the cancellation request email that they sent me. I entered the unique password they gave me to view "my ticket" and it DID NOT WORK! They had the nerve to direct me to the forums page; I kid you not!

Next I CALLED BILLING BUT NO ANSWER. The only extensions that were open (and usually the only extensions that ever answers) were SALES (of course they're always open to get that $) and SUPPORT (which had me on hold for over 15 mins at 10:30 am PST until I hung up). I sopke to someone in Sales and he referred me to Billing and then told me that I would receive a refund less a $25 LATE CANCELLATION FEE and domain registration fee. Yet the boast that they have a 30-Day Money Back Guarantee & NO HIDDEN FEES!

The $25 Late Cancellation fee was not in bold or italicized and can only be between all of the other b-s.

FINAL THOUGHTS
In California, most late fees are illegal anyway. You can't penalize people for being late; you can only charge them for what it costs you as a result of them being late ( and I think there's a 10% default rate over a year, which translates to less than 1% per month, if an exact assessment of the damages can't be found). Plus, Web Hosting Pad's website reads that there is a 30-Day money back guarantee and does not specify that it's for new accounts! And, what exactly was I late for; not filling out a useless form that is only accessible after clicking on hidden links?! Does it really cost them $25 to process my cancellation? Um NO!

I have referred 2 new accounts to them, and you would think that they would have some regard for me as a customer. After all they boast about their "Award Winning Customer Service" on http://www.webhostingpad.com/aboutus.html. That's BS!

Wether my refund is granted partially or in full, I WILL NEVER USE WEB HOSTING PAD again and I will not refer any of my clients to them in the future. They are deceptive and shady. I am more than willing to cut my losses and do business with a quality web hosting company that is confident in the services that they provide, up front, and have top notch customer service. SO LONG WEB HOSTING PAD, you suck!

i've had this exact problem with two previous providers. WebHostingPad is no exception to these kinds of abuses, and is, almost certainly, just another front-end to one of the huge resellers which currently plague the internet

some providers have even posted charges long after service has been canceled, simply because the card information was on file - seriously ! we all need to check our charge cards each month for this kind of fraud, and report it immediately. i found out the hard way that changing your number (card providers will do this at the drop of a hat if you suspect your card has been compromised) does not prevent any authorized autopay withdrawals from being forwarded to the new number - that would have been a great way to stop these people from robbing us blind

whenever possible pay for hosting with PayPal, which cannot be charged without your consent, and ignore collection agencies when they call - file a letter explaining your side of the story with a credit bureau if you are worried about your credit rating being damaged. anyone checking your credit rating will likely be aware of such abuses, and making this small effort will make all the difference

wish i could recommend an honest company - or even one with decent customer service !

best of luck in the future -

I have the exact same problem, only I haven't even used the service in almost a year! They sent 3 e-mails to an e-mail address I didn't check within a 9 day period, and then turned it over to collections. Is that even legal? I received no written notice or phone call, even though they had my telephone number and address. I am curious, however, according to their terms of service/billing policy:

Accounts that are thirty (30) days past due will be automatically suspended. All past due and unpaid balances are subject to collection. In the event of collection, you will be liable for costs of collection including attorney's fees, court costs, and collection agency fees.

And because my account is suspended but only 15 days past due, shouldn't that be an error on their part?

I had the exact same issue with Web Hosting Pad and the company told me that they would not reverse the charges. This is the most stubborn company I have ever dealt with in my entire life over any business out there...this is no joke...the most stubborn. I submitted numerous inquiries, but they did not even budge. I wrote to BBB, but they did not reply. My credit card company issued me a credit for the $11.95 charge.

This company has a 0% customer resolve!

I also wanted to change my primary domain name and they wanted to charge me $12. Nothing is stated about this fee when I signed up...not in their terms & conditions, billing terms, or their private policy. I was told by their office manager, that she would personally waive the $12 fee, but the CEO (Jason Newman) rescinded the offer.

Webhostingpad.com is the worst web host scam in the world... Two years ago, I made the mistake of signing of for two years of hosting. Three months later, I cancelled my account (lost all of my money I paid for two years)... and I went to a much better web host. Then, I just discovered they illegally billed my credit card again for another two years without my permission. I emailed them about this, and they responded in their typical fashion- rude and ugly. I reported this fraud to my credit card company and had the charge removed. I have filed a complaint with the IC3 and the FBI. I also filed a report with the Secret Service, and am working on a report with the Attorney General and the Better Business Bureau.

Not just Money dear readers...
1. you will not be able to run any automated web packages peacefully at webhostingpad.com as they will encrypt all variety virus or de link important files to bring down the package. So that they save the bandwidth.
2. They know all variety of errors in the world to put your software down and make it in-accessible. Even worlds best open source software's (V-Tiger CRM) will fail at webhostingpad.com as they don't want it to be running at their server which will incur lots of bandwidth and storage.
3. They do proclaim with their marketing strategy unlimited on everything... obviously it has to be as you cant run anything there and will be free always.
4. Many a times your domain will be suspended after their research team finding a fault or encrypt spam or virus through your mail box.
5. Your account will be compromised and contents will be removed therewith as their admin research team will find the varieties to bring your domain down.
6. Support wing is next... you post a message today and forget it otherwise your blood pressure will rise up by keep on refreshing and logging into the support portal.
7. Admin team will research and find worlds best beautiful errors to justify within their law codes to bring you and your domain down.

Finally you need a website spoiler? Domain reputation spoiler? Blood Pressure riser? To lose your money without utilising services? Sign up now at webhostingpad.com and lose your patience and reputation of your site additionally lose money obviously...

I'm having the same problem too, they require me to purchase their VPS plan, it costs 49.9 $ per month, but I will nerver do it, I rather lost my money( I bought three year contract), it is stupid host.

Webhostingpad.com is the worst web host scam in the world... Two years ago, I made the mistake of signing of for two years of hosting. Three months later, I cancelled my account (lost all of my money I paid for two years)... and I went to a much better web host. Then, I just discovered they illegally billed my credit card again for another two years without my permission. I emailed them about this, and they responded in their typical fashion- rude and ugly. I reported this fraud to my credit card company and had the charge removed. I have filed a complaint with the IC3 and the FBI. I also filed a report with the Secret Service, and am working on a report with the Attorney General and the Better Business Bureau.

I got the same problem.. They suspend my account for no reason.. I purchased for 42 months only 12 months I Made it. If you planning to purchase webhostingpad.com DO NOT Buy there service.. they really cheated me..

i have the same pb me too. i purchased for 3 year. they told me, you can purchase vps plan. i asked for refund but i think it's lost. How to recover all data in the server?

Webhostingpad.com is the worst web host scam in the world... Two years ago, I made the mistake of signing of for two years of hosting. Three months later, I cancelled my account (lost all of my money I paid for two years)... and I went to a much better web host. Then, I just discovered they illegally billed my credit card again for another two years without my permission. I emailed them about this, and they responded in their typical fashion- rude and ugly. I reported this fraud to my credit card company and had the charge removed. I have filed a complaint with the IC3 and the FBI. I also filed a report with the Secret Service, and am working on a report with the Attorney General and the Better Business Bureau.

Webhostingpad.com is the worst web host scam in the world... Two years ago, I made the mistake of signing of for two years of hosting. Three months later, I cancelled my account (lost all of my money I paid for two years)... and I went to a much better web host. Then, I just discovered they illegally billed my credit card again for another two years without my permission. I emailed them about this, and they responded in their typical fashion- rude and ugly. I reported this fraud to my credit card company and had the charge removed. I have filed a complaint with the IC3 and the FBI. I also filed a report with the Secret Service, and am working on a report with the Attorney General and the Better Business Bureau.