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CB Weight Loss Weight Watchers International beware - free 30 day trial is not free!
Weight Watchers International

Weight Watchers International review: beware - free 30 day trial is not free! 11

J
Author of the review
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Beware of Weight Watchers online free 30 day trial... it's not free. Even if you cancel within the 30 days, your credit card is billed for $65 before the period is up. My daughter and I were browsing online diet plans on the internet and the only way you could view weight watchers information was to sign up for a "risk free" 30 day trial, but you have to give your credit card number. Dumb me! We cancelled within the 30 days, but what you don't see is that you have to print the cancellation notice and fax or mail it to Weight Watcher in Kansas or they don't recognize your cancellation. This detail is cleverly hidden from you. There is not a phone number listed on their entire web site other than a fax number. the only way to contact them is via an email "form" with a small box for information. You can't even email them back. They know it's a scam and they don't want to talk to you. Beware!

Sincerely,
Julie Vawter
Bakersfield, CA

11 comments
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R
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ruth
Send a message
Jul 07, 2008 10:37 am EDT

Same thing happened to me. Just because they have a reputable name doesn't mean they will act responsibly. The site is a complete scam! STAY AWAY!

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Brian F
P..O. Box 95, US
Send a message
Jul 04, 2009 5:32 am EDT

This company started out great. The online program is not very good, though. When I singed up for the 30 day trial, I realized that immediately. Never used it. Would have liked to attend meetings, but now I will never use them at all after they did to me exactly what happened to the original complainer in this thread.
What rotten customer service!

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Suzan Hunt
US
Send a message
Aug 15, 2018 5:45 am EDT

Trying to activate my Lifetime Etools numbers is a nightmare. There is no direct way to enter this number without going through a maze of different areas. I am going to to continue to call instead of trying to do this on my computer.

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dianna5055
US
Send a message
Aug 20, 2018 11:08 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

The online app never worked for me, just kept spinning, when I called they blamed my phone or internet service, so I canceled my 3 month plan, P.S. that wasn't easy either, which they charged me 39.99 for canceling it. DONT sign up for this, its not worth it, they only want your money ...

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Snappy5
US
Send a message
Aug 20, 2018 4:50 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I hadn't purchased the toffee ice cream bars in quite some time. They have shrunk in size and they are only covered halfway with toffee---bummer. The old recipe was a lot better!

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Kellylee7
US
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Sep 03, 2018 11:40 am EDT

WW is starting a new program effective Dec 3rd however they are not disclosing any information about the new program until Dec 9th. That does not make any sense how are we supposed to follow the program? We are having a meeting on Dec 2nd why wouldn't it be reviewed at this time? Very disappointed.

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Kleen
US
Send a message
Sep 10, 2018 7:32 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Found what seems to be a coated bread wrapper in my cooked food, thought it was an uncooked piece of spaghetti so almost swallowed it, luckily i took it out and looked at it, might have caused major damage to me! I didnt know exact email to send complaint to, i have a picture, again, didnt find an email to attach it to, buyer beware!

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Marc Alvaro
US
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Nov 15, 2018 12:36 am EST

they billed me on 26 Sept I cancelled on 26 Sept 2 weeks before the next cycle but the thieving corporation refuses to refund my money

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Rose Pasienza Gozdowski
US
Send a message
Dec 12, 2018 5:51 pm EST

I Cancelled my membership today and was told I can't have a refund because I was a day late! The money is pending my account not even paid yet! What a ripoff, so I'm out my money and you get a month free, will never join again. Maybe those of us who get scammed should file a class action suit.I will be writing to consumer protection about this!

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Bab12121
US
Send a message
Nov 04, 2019 11:45 am EST

Peppy

[protected]

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Michelle8395
US
Send a message
Nov 09, 2019 11:33 pm EST

The person who interviews you does not represent Jenny Craig by being polite and does not look the part. I thought this was a weight-loss company.. I felt discriminated by her for looking the part. Where is the sense in this? No longer will I apply or even use this company if I needed to even lose five pounds. I would use Weight Watchers.

  1. Weight Watchers International Contacts

  2. Weight Watchers International phone numbers
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  3. Weight Watchers International emails
  4. Weight Watchers International address
    11 Madison Avenue, 17th Floor, New York, New York, 10010, United States
  5. Weight Watchers International social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 20, 2024
  7. View all Weight Watchers International contacts
Weight Watchers International Category
Weight Watchers International is ranked 1 among 61 companies in the Weight Loss category