West Coast Fleet Services’s earns a 1.0-star rating from 3 reviews, showing that the majority of customers are dissatisfied with service.
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unethical behaviour
They lied to the BBB claiming a second mechanic checked the first mechanics work. We were inside the motorhome the duration of the work and not once did a second person come inside to check the work performed by the first guy (most of the work was performed from the inside of the motorhome).
Don't trust them!
See previous complaint about turbo charger not torqued down.
We finally settled this case. Didn't receive the original amount West Coast Fleet offered but I'm happy they paid something towards the re-repairs.
Thank you Robert.
PS: Once I figure out how to remove the posts they'll be gone
engine repair
Guy worked on my motorhome and forgot to toque down the nuts on the turbo charger which cost me almost $1300 to have fixed be a real mechanic.
Their "mechanic" was too occupied on the phone dealing with an accident him and his wife had.
They refused to deal with the negligent and faulty workmanship by saying it was out of warranty. Faulty workmanship does not fall under a warranty.
Make sure you call the manufacturer if you're having engine work done to make sure the company doing the work is certified.
They claim to be cummins certified but don't believe the website because they aren't per Cummins.
Should say West Coast Fleet "Services", not "Xervices"
engine repairs
I had some work done at West Coast Fleet Services 8853 Three Flags Road Unit B, Hesperia, CA [protected]).
They claim they have certified mechanics per their website that represent Freightliner, Cummins and etc.
I had a Cummins turbo charger worked on at their shop and they forgot to torque the bolts (mechanic was pre-occupied with a car accident he and his pregnant wife was in). On our next trip two of the nuts had come off and the other two came loose causing lose of power (Due to the fact that we only use the motorhome once a year they used that as an excuse not to reimburse us).
We had it re-attached by Freightline NW in Union Gap, WA at a cost of $1258.11.
They claim the warranty period ran out. Keep in mind warranties aren't covered by negligent faulty workmanship.
Is West Coast Fleet Services Legit?
West Coast Fleet Services earns a trustworthiness rating of 1%
Stay away! We strongly recommend avoiding West Coast Fleet Services.
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West Coast Fleet Services protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
We have found that West Coast Fleet Services is using a generic platform to host its website. While this is not necessarily an indication of any wrongdoing, it may suggest that the website is not tailored to the specific needs of the business or its customers.
However ComplaintsBoard has detected that:
- We found clear and detailed contact information for West Coast Fleet Services. The company provides a physical address, 3 phone numbers, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
- The age of West Coast Fleet Services's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
- Westcoastfleet.webs.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
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Overview of West Coast Fleet Services complaint handling
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West Coast Fleet Services Contacts
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West Coast Fleet Services phone numbers+1 (760) 956-1877+1 (760) 956-1877Click up if you have successfully reached West Coast Fleet Services by calling +1 (760) 956-1877 phone number 0 0 users reported that they have successfully reached West Coast Fleet Services by calling +1 (760) 956-1877 phone number Click down if you have unsuccessfully reached West Coast Fleet Services by calling +1 (760) 956-1877 phone number 0 0 users reported that they have UNsuccessfully reached West Coast Fleet Services by calling +1 (760) 956-1877 phone numberOak Hills, CA+1 (951) 746-6899+1 (951) 746-6899Click up if you have successfully reached West Coast Fleet Services by calling +1 (951) 746-6899 phone number 0 0 users reported that they have successfully reached West Coast Fleet Services by calling +1 (951) 746-6899 phone number Click down if you have unsuccessfully reached West Coast Fleet Services by calling +1 (951) 746-6899 phone number 0 0 users reported that they have UNsuccessfully reached West Coast Fleet Services by calling +1 (951) 746-6899 phone numberBanning, CA+1 (760) 628-8358+1 (760) 628-8358Click up if you have successfully reached West Coast Fleet Services by calling +1 (760) 628-8358 phone number 0 0 users reported that they have successfully reached West Coast Fleet Services by calling +1 (760) 628-8358 phone number Click down if you have unsuccessfully reached West Coast Fleet Services by calling +1 (760) 628-8358 phone number 0 0 users reported that they have UNsuccessfully reached West Coast Fleet Services by calling +1 (760) 628-8358 phone numberBarstow, CA
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West Coast Fleet Services emailsryan_thunder88@gmail.com100%Confidence score: 100%Support
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West Coast Fleet Services address8853 Lassen Rd, Hesperia, California, 92344, United States
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West Coast Fleet Services social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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