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DJ's Auto Repair Customer Service Phone, Email, Contacts

DJ's Auto Repair
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www.djsautocareinc.com

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3.7 8 Reviews 1 Complaint
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DJ's Auto Repair Reviews 9

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DJ's Auto Repair They listen and care that you get your vehicle back fixed in a timely manner!

They listen and care that you get your vehicle back fixed in a timely manner!

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DJ's Auto Repair DJ'S is by far the best automotiv repair shop in the state and most likely better than out of state

DJ'S is by far the best automotiv repair shop in the state and most likely better than out of state. David and the rest of his crew are courteous, responsive, and more importantly Professional.

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DJ's Auto Repair Always polite, professional, and reliable

Always polite, professional, and reliable. The staff listens good, checks the issue real good, and gives an honest appraisal of the cost. Plus, they Uber you to and from work so you never miss a thing! Ain't gonna use another repair shop ever.

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DJ's Auto Repair I been gettin' my old car fixed up at DJ's Auto Repair so it can be a good car to drive every day

I been gettin' my old car fixed up at DJ's Auto Repair so it can be a good car to drive every day. I took it there and they checked it out real good. They told me all the stuff that needed fixin' or replacin'. They did a real good job and they did it pretty fast, considerin' all the work they had to do. When I had to leave my car there for a few days, they gave me a ride back home.

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DJ's Auto Repair I recomend DJ's auto repair for all your car care needs

I recomend DJ's auto repair for all your car care needs. I've taken my cars there for many years and I never hesitate to pick up the phone and call on them when needed. They are a highly trained and certified team of experts who provide quality customer service with fair prices. They are a team of excellent communicators and educators. They are kind, trustworthy and efficient. They do excellent work in a timely manner.

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DJ's Auto Repair I took my daughter's car to DJ's Auto Repair because of the good reviews, and I'm really happy with the service

I took my daughter's car to DJ's Auto Repair because of the good reviews, and I'm really happy with the service. Jacob was super nice and explained everything in a way that I could understand. Later, I talked directly to the tech, Ryan, who was working on my daughter's car. He showed me exactly what was happening with it. The repairs they did so far have been good, and I'll definitely be bringing all my cars here. It's tough to find a trustworthy auto repair shop that does great work, but DJ's definitely does. They went above and beyond what I expected.

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DJ's Auto Repair Been here a couple times

Been here a couple times. Took a full week to get someone to look at the truck. They told me I needed a whole new drive shaft and quoted 850 dollars for a 95 bronco rear shaft. I was willing to swallow the crazy part price due to time constraints. Took another full week for them to tell me they didn't know where the part was. In fact, they told me that the part price was for both front and rear shaft once. Then told me it was just for the rear. I thought it odd that I needed a whole drive shaft, but Brian told me a bolt backed out. I finally told them I would fix the truck myself after waiting two weeks. Went to pick the truck up to find that they threw the serpentine belt and didn't bother to fix it. Finally got the truck home and crawled underneath to find out I just needed a U joint...all bolts were in place and tight. They're intentionally buying unnecessary parts and egregiously overpricing them. This is after they replaced my transfer case to fix a squeal and it turned out it just needed a lube. Brian has the nerve to ask for a 5 star review at least three times like some smug idiot. Here you go Brian.

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DJ's Auto Repair We got ripped off big time by this place

We got ripped off big time by this place. I don't know who's writing all those good reviews, but it really influenced our decision to come here for repairs. We thought we could trust them, so we brought our car in to fix the brakes. But guess what? We paid over $330.00 and the brakes still don't work! It's a serious safety issue for me and my family. We only have one car, and I relied on these guys to do what they promised. Instead, they did a terrible job and charged us way too much. Now they're saying they can fix it, but we have to cough up another $800.00. Seriously? That's outrageous! I swear, I'll never set foot in this place again, and I'll warn everyone I know to stay away too. I'm so mad and completely shocked. I don't know about you, but I work really hard for my money and I can't afford to waste it on someone who just messes around until they stumble upon a solution. I trusted you and your reputation, but I guess I was dead wrong. You should be ashamed of yourselves.

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DJ's Auto Repair Complaints 1

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DJ's Auto Repair The work was done wrong

The work was done wrong. It took them more than a month and a half to finish. I couldn't even talk to *** about finding a solution. I want a full refund because they were careless. I had my car towed to their place on July 9th to get the transmission actuator replaced. I called and told the service manager that the actuator needed to be changed because the car would go into safe mode while driving. I went to check on the progress and the service manager said the actuator would cost $1300, but the owner would probably charge more. He suggested I buy it online for less. Then the owner, ***, came out and said the part would cost $1600, not including labor. So, I asked the service manager for the part number and ordered it for $1300 because I would get a refund for the old part. I told them to put the old actuator in the backseat or trunk of the car. They said they replaced the part and mentioned that the transmission fluid was low. Also, the dipstick (which is under the car on the transmission) was inside the transmission case, but it could be pulled out and put back in place. They said they would add fluid and let me know when it was ready. After a few days, I went to pick it up, the mechanic drove it out, and it was still having the same problem. The service manager said maybe a line wasn't connected properly and they needed an hour to check it. They never called. I called them, but they hadn't had a chance to look at it. I called the next day and they said the transmission was slipping. It wasn't slipping when I brought it in. They wanted thousands more to replace it. On August 24th, I paid for the work they did. I asked them if they missed something when they replaced the actuator, and they said no, it's in the trunk. That was the whole issue, the actuator is on the transmission. The part in the trunk is a parking actuator. When I told the owner about it, he got really angry and said I was wrong about the location, that it's a drum in the transmission. I checked the trunk and they didn't put anything back together. They just threw all the compartments in the backseat and trunk. It looked like they never finished the job. Also, he refused to fix anything, give me some money back, or give me my old part back.

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Is DJ's Auto Repair Legit?

DJ's Auto Repair earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds DJ's Auto Repair to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, DJ's Auto Repair is known for their high standards and safety. If you're thinking about dealing with DJ's Auto Repair, it's wise to check how they handle complaints.

DJ's Auto Repair has received 6 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The age of DJ's Auto Repair's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Djsautocareinc.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Djsautocareinc.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

A trust mark has been identified for a djsautocareinc.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

However ComplaintsBoard has detected that:

  • Djsautocareinc.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The djsautocareinc.com may offer a niche product or service that is only of interest to a smaller audience.
  • DJ's Auto Repair protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

About DJ's Auto Repair

Screenshot DJ's Auto Repair
DJ's Auto Repair is a highly reputable and trusted automotive repair shop located at djsautocareinc.com. With years of experience and a team of skilled technicians, DJ's Auto Repair has established itself as a go-to destination for all your vehicle maintenance and repair needs.

One of the key factors that sets DJ's Auto Repair apart from the competition is their unwavering commitment to customer satisfaction. From the moment you visit their website, you can expect a seamless and user-friendly experience. The website is designed to provide you with all the necessary information about their services, making it easy for you to find the specific repair or maintenance service you require.

When it comes to the actual repair work, DJ's Auto Repair excels in delivering top-notch service. Their team of highly trained technicians possesses a wealth of knowledge and expertise in diagnosing and fixing a wide range of automotive issues. Whether it's a minor repair or a major overhaul, you can trust that your vehicle will be in capable hands.

Furthermore, DJ's Auto Repair prides itself on using only the highest quality parts and equipment. They understand the importance of using genuine and reliable components to ensure the longevity and performance of your vehicle. By utilizing top-of-the-line tools and materials, DJ's Auto Repair ensures that every repair is done to the highest standard.

In addition to their exceptional repair services, DJ's Auto Repair also offers routine maintenance options to keep your vehicle running smoothly. From oil changes to tire rotations, their team can handle all your regular maintenance needs, helping you avoid costly repairs down the line.

Another standout feature of DJ's Auto Repair is their dedication to transparent and honest communication. They believe in keeping their customers informed throughout the repair process, providing detailed explanations of the issues and the necessary steps to resolve them. This level of transparency builds trust and ensures that you are always aware of the work being done on your vehicle.

Lastly, DJ's Auto Repair understands the value of your time and strives to provide efficient and timely service. They work diligently to complete repairs in a timely manner, minimizing any inconvenience caused by vehicle downtime.

In conclusion, DJ's Auto Repair is a reputable and reliable automotive repair shop that offers top-quality service, transparent communication, and efficient turnaround times. With their commitment to customer satisfaction and a team of skilled technicians, you can trust DJ's Auto Repair to keep your vehicle in optimal condition. Visit djsautocareinc.com today to experience their exceptional service for yourself.

Overview of DJ's Auto Repair complaint handling

DJ's Auto Repair reviews first appeared on Complaints Board on Jun 27, 2023. The latest review They listen and care that you get your vehicle back fixed in a timely manner! was posted on Jun 27, 2023. DJ's Auto Repair has an average consumer rating of 1 stars from 9 reviews. DJ's Auto Repair has resolved 0 complaints.
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  1. DJ's Auto Repair Contacts

  2. DJ's Auto Repair phone numbers
    +1 (501) 834-3000
    +1 (501) 834-3000
    Click up if you have successfully reached DJ's Auto Repair by calling +1 (501) 834-3000 phone number 0 0 users reported that they have successfully reached DJ's Auto Repair by calling +1 (501) 834-3000 phone number Click down if you have unsuccessfully reached DJ's Auto Repair by calling +1 (501) 834-3000 phone number 0 0 users reported that they have UNsuccessfully reached DJ's Auto Repair by calling +1 (501) 834-3000 phone number
  3. DJ's Auto Repair address
    6103 Carnegie Dr, North Little Rock, Arkansas, 72117-1601, United States
  4. DJ's Auto Repair social media
  5. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
  6. View all DJ's Auto Repair contacts

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