West Elm review: Delivery delayed multiple times - yet is in warehouse

I had an bed order scheduled for delivery on Nov 4 (everything showed in stock). The night before I get a voicemail that not all components are available. I call the next working day to follow up. Agent indicated that it shows all pieces are in warehouse and that she'd send an email and someone would get in touch. Two days later, I follow up again. I am then told my piece would not be available until March 2024. Escalated to customer service who was then able to reschedule delivery for Nov 21 (all parts showing available).

Come Nov 20, I get emails indicating 2 different deliveries for same following day. After 1st delivery comes on the 21st, I call to confirm that 2nd is truly coming. That was confirmed, but then told that there is a 3rd delivery to be scheduled for a component THAT IS SITTING IN THE WAREHOUSE. I am now waiting until Dec 5 for something that should have been shipped in one truck. Again talked with customer service. They can only send an email to the warehouse to escalate and I am left to continue sleeping on the floor. Additionally, the delivered parts have to sit in our garage until whole bed is here, so car has to be parked outside and access to part of the garage is now limited for the next 2 weeks (assuming the rest actually comes)