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West Town Court Apartments

West Town Court Apartments review: Office representatives

M
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4:41 pm EST
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Good afternoon… the apartments here at town court are spacious clean and we love them but the service in the offfice that us residents receive is unacceptable…. Since our stay here we have reported many issues to the office politely with our apartment …( the washer , there was a leak, our dryer doesn’t work , our sink disposal and our sink handle was reposted months ago) every time we would report these things for them to be fixed they would treat us very rudely and disrespectful…and we yet to have anyone come fix them. Once she told us that the maintence guys were unavailable and were abt to leave. We went directly to the maintenance guys and they confirmed to us that the information was false. They were available and they themselves offered to come fix our issue without an appointment from the office because they themselves are aware that the office wasn’t going to do anything abt it and that was confirmed too. the manager Leslie tends to interpret you very frequently and shows her attitude very freely … I’ve tried to ask for help about stolen packages in their locker rooms and as much as I understand they don’t have them I don’t even get my question out without her interruption and rude comments … she doesn’t care to helps others especially not the residents here I’m not the only one who has this same experience if there is a petition needed we the residents will make one . one of the secretary’s there as well was smoking on the job one morning when I went in to make a report she had a vape and a wax (weed) pen … she forgot she had them out for a few seconds then saw them and panicked and hid them from me . This is so unprofessional and something needs to be done about this please …. :/

Desired outcome: New manager and office staff in the office should be searched for immediately. Just the manager and the female who was doing drugs on the job

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    8400 W Virginia Ave., Phoenix, Arizona, 85037, United States
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  4. Olivia
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    Dec 19, 2024
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West Town Court Apartments Category
West Town Court Apartments is ranked 91 among 124 companies in the Apartments Rentals category