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It's just a reap off, customer service has very bad attitude, you end up paying more than triple the value of the item you lease. I did it once and when i tried to buy out the furniture it was as if i was just going to the store and i had to pay almost full price (I had already made all my payments) i end it up paying $1000 for a $500 piece of furniture. Never again! Beware of why not lease it!
The complaint has been investigated and resolved to the customer’s satisfaction.
This is outrageous I was misled by an Sears employee that after making my payments this item would be paid off. I made a big down payment and was told my balance and have made all the payments and still got to buy out my lease. I will file a complaint with Attorney General and the BBB it may not save me any dollars but maybe it can save someone else from making the same mistake
Whynotleaseit is a horrible scam, a predatory lender. Don't use. It's not a lease to own, and some items you cannot return so you lease an item for 18 mos after which you must buy the furniture/item at an inflated price or continue for the rest of your days to lease. After the first 5 months you can do a buyout but again it's an inflated price. Don't get caught up with this company. You end up paying $2, 700 for an item only worth $700! They debited my account 6 times in one day! DO NOT USE. I encourage people to post on social media as well.
I work with Why Not Lease It at one of their call centers and let me tell you that we get calls from people that are really rude and racist...Some people call to take their anger out on us THE WORKERS, I just work their I didnt make the rules for the program..We are their to do our job and help the customers but some customers tell me REFUND ME MY MONEY or I NEED YOU TO CANCEL ALL MY PAYMENTS if I do that I WILL GET FIRED why is it sooo hard for you people to understand that the agents at these calls centers have FAMILYS just like YOU and we are their to support our familys and so we can provide HELP to the customers with the RULES we are given..Its NOT Burger King HAVE IT YOUR WAY..You people half of the time dont even read the lease agreements or even bother to ask questions while your at the store cause your soooo excited your gonna get your 50 in TV so you dont care till the 5 months are up and you find out your just RENTING the TV and now you call WNLI and talk crap to me, then some of you people brag about college degrees and higher education and its like REALLY?IF YOUR SOOOO SMART WHY DID YOU GET INTO THIS LEASE AND NOW YOUR MAD AT ME FOR IT?Bottom line is: people READ any contract before singing it and dont call Why Not Lease It and talk crap to the agents its not our fault YOU DIDNT READ THE LEASE AGREMENT you gotta a problem with how the program works GO FIND THE OWNER AND TALK CRAP TO HIM...
I apologize and know your pain. Thank you for your service.
Agreed they were very VERY rude. i called in to see when the settlement was due and they told me Friday I said ok I'll call on Friday to pay as agreed I did and they took another payment out on that Friday and when I called in I was upset because I agreed to pay on the due date and because it automatically comes out in the morning and I called in at noon they could adjust the last payment to the settlement even with the agreement on that past Monday which was noted. So I ended up paying WAY WAY more than the merchandise was worth even with the interest. And upset me so much I refuse to even go into a Kmart lately. I held my end of the contract. But they can't. And much more thought the months. Always paid on time always kept my end. This was a big mistake.
We paid the item off within 90 Days. The only problem we had is they took one more payment by mistake. I see the many problems others have had, but we used the service due to poor credit. The customer service was good.
I'm wondering if any of the customer service representatives go to church at all.The way they treat people is very rude.How do the expect to want to charge what they want to and be rude and expect to get it. They also use foul language and expect that's going to get them somewhere.Its not customer satisfaction and very unprofessional.
I used this company on two different purchases and each lease well after the buy out is settled debits my account. This is not an error. 4 times they did the same thing I believe they attempt to steal from you in hope that it is not noticed. They are thieves and i intend on escalating my complaint. I feel there are many people that did not catch their game and are owed money. Always make sure the payment is owed and Dont ever give them a bank accountnumber and be sure to deactivate your debit card after the buy out.as if they don't rip you off enough with the interest! Really frustrating.
My credit is pretty good, and I used why not lease it for some outdoor furniture that was on sale. Had I known what I was about to experience, I would have not used the program. My monthly payments for the 5 month period was $99.36. After completing the 5 month period I had paid $496.80. The month before the last payment (month 4) I called for the buy out price they told me it was $336. After the last payment was made, they deducted $99.36 from my account. Under the circumstances that this payment was going toward the buyout. After talking with the customer service representative, they told me that the payment would continue until the buyout contract was satisfied or for the duration period of 18 months. That payment was not deducted from the 336.00 and that I still owed the $336.00. After trying to explain to the service rep that the payment should be applied to buyout that was left, they continued to insist that the payment would not be applied to $336.00. As soon as I said that this was a rip-off and that I would be calling the Better Business Bureau she immediately said "I would need to talk to her supervisor." After explaining what my concern was and why the $99.36 would not be deducted from the buyout amount of $336.00, he told me that it would be deducted; leaving me $236.64. It took all of 15 minutes to get it resolved after speaking with the supervisor. However, one thing for sure I will not ever again use this service. The item was on sale for $499 and I have paid $829.77, a total of $330.77. A lesson learned!
This company is also Contempo...whatever that is. I bought a piece of equipment after being railroaded into this lease at the register. I returned the first piece of equipment and was told since it was on my debit card the original purchase credit would go "right back into my account", which was a lie. That was April 8, 2017. It is June 15, 2017 and I still do not have the refund, they have repeatedly lied to me about "issuing a refund check". When I returned the initial piece of equipment (should have left it at that!) I replaced it with another one...big mistake. I paid another sizable "down payment" for the second piece of equipment. After 45 days of not receiving my refund for the initial piece of equipment they didn't reduce my account by the amount owed to me and they helped themselves to my bank account and charged me an additional $20.00 on the day my payment was due. As of today, still have not received my refund for the initial piece of equipment and they are claiming I owe them more than what my lease agreement states and are compounding interest daily. If I had it to do over..I would have looked on line for reviews about them and would have never purchased anything with them ASSociated with it. Their customer service is horrible. Turning my complaint, recorded phone calls, receipts and bank records over to the authorities, if they have scammed you I urge you to do the same.
Leased a couch at Sears and was TOLD after my 5 payments was up the couch would be ours, we're getting a good deal, i'm approved for even more credit ETC. I mean really oversold the product. I paid my 5 payments and when month 6 came, i noticed another payment out of my account. I called Why Not Lease It and waited an hour for them to pick up and they told me i can continue leasing the couch $200 a month, purchase it for an ADDITIONAL $600 paid off within 6 weeks, or return the couch. I'VE NEVER BEEN SCAMMED THIS BAD IN MY LIFE. Sears never mentioned additional payments after the lease agreement and this company knows for sure they are a scam. The representative was rude and you can tell they deal with complaints all day. NEVER DO BUSINESS WITH WHY NOT LEASE IT.
My husband leased an item but never paid for it... Still in the box and never used. Can I bring the item back. I, his wife went to court for it and now they are doing wage garnishment on me. But get this, he's going to be getting a huge amount of money from SSI and Workmans Comp and they the lawyers can't or won't garnish that to get it paid off. Now Can I just return the item ? Never used it and still in the box, Brand new...?
An Air Compressor
Why Not Lease It is abusing it's ability to have access to your bank account information! BE WARNED. At first they will start taking the payments as scheduled but within a short period of time, they start taking multiple payments and sometimes 2-3 times a week. They will tell you that you are behind in your payments and they are catching up! I had only made the first payment and the next month they took 34 payments out of my account, totally
depleting the funds in my bank account. They WILL NOT put the money back and will continue until you close the account. There is no other way
to stop the madness! My own bank would not cooperate and stop them from taking the money, they gave it to them and told me to work it out
with Why Not Lease It. After attempting to even call the corporate office and numerous attempts to resolve the matter, I gave up! I will not
give them one more dime until someone wants to reach out to me from the corporate office and tell me they aren't scamming money from people's
accounts. Those of you who said you had a good experience have to be an insider writing the comments!
May I ask, I know they have your Bank Card but that's a Card report it stolen and get a new Card with new number, unless they know you banking checking account number. I myself told my bank in my checking account that I don't want them to take a charge in if my account don't have the funds, that's a protection line of credit
Very poor customer service and cant even complete transaction on line.
was told about 7 times in 4 days it is fixed now you can make your purchase.
Still never went through keep getting same error.
So they told me just go to the store it will work there.
Problem is even if it works there is no contract to read befor entering into an agreement.
Why would anyone enter into something with out being able to read the contract.
Now that is a joke. lol.
I was at SEARS store seen this and it was told to me by store Rep it was like a easy pay plan, Basally am very upset I used this plan for some tools at SEARS and they will closes in a month out of business sale now. I will cancel my bank card and these fools can just stand in line or pick these tools up not paying them on Copper Penney .
Stay away unless you are absolutely desperate. You will pay 3 times the amount of the purchase price. This program does not help your credit. The only time this program does anything to your credit is if you don't pay they will report it. If you pay you are in good standing with them. They do not report your payments to the credit companies. I wish I had just sucked it up and payed cash for the stove I bought but they guy at Sears made it sound like this was the easy way to go. He just wanted a sale out of me. I should have read the contract better but every where I looked it seemed to me like I was only going to make 3 payments after my first down payment. I didn't realize you had to call them before the final payment and pay a settlement fee. This is crazy.
I am so angry with this company and Sears! The lady at Sears told me I would have the lawnmower paid off in 12 months at $305.00 a month. The "contract" for me to sign and read was on one of those signing tiny tablets at the register. She assured me it would be emailed to me and explained again that I would OWN the product around 12 months. I was like great! well that was far from the truth! 1. they started charging me $305 twice a month, WHO PAYS THAT MUCH FOR A CRAFTSMAN? I could go get a damn John Deer or Kubota for that price. Then they informed me I had 90 days to pay off $2810.00 or keep paying the $610.00 a month until October then return the mower? SAY WHAT? you mean AFTER I PAY OFF THE MOWER I GIVE IT BACK TO YOU!? This is a horrible program! misleading! and a SHAM! Horrible, I feel so stupid for trusting what the girl was saying and not asking for a print out. DO NOT USE THIS PROGRAM!