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AGORA Community Services

AGORA Community Services review: stealing money 56

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Author of the review
6:45 pm EDT
Review updated:
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I have purchased via online the website that Wix has hosted. It is a payment done on a month to month basis. i have the receit proving my first purchase on the 29th of september 2009. My credit card summary shows deduction of money made by wix.com starting from the 25th of september. Two or as many as three times deducted at the same day, and a couple of times at other dates in the same week! I have complained but received no answer!

My phone number is 604.780.3045 and my email is [protected]@yahoo.com I am located in Canada.

Regards,

Sermin

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

56 comments
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Dillon Calicher
US
Oct 21, 2018 10:38 pm EDT

I've been fraudulently charged by this company twice. The first time, I chalked it up to a fluke. Here we are about a year or two later and they've done it AGAIN.

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Rajeet Arora
US
Nov 05, 2018 5:15 am EST

because i have planed a wrong website so plz refund my money back

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Wix Unhappy customer !
GB
Jan 06, 2019 11:08 am EST

Ralph, London, England.

BEWARE of this company! Once they have your card details, it almost seems impossible to stop them taking your money for a stupid website that is no longer even up and running. I even cancelled my debit card when my bank told me they'd taken money on the card rather than direct debit, got a new debit card with new numbers and they have STILL taken my money yet again. How the hell can they do that? My bank now says they can't stop them even though banking regulations 2009, says they have a duty of care to stop repeat transactions! I've tried in vain on their website to cancel it, there are no numbers to call, my only choice now is to change banks altogether! What a load of stress, I don't understand how they can get away with this in 2019. From one seriously unhappy customer venting frusration :-(

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HT 125
US
Feb 10, 2019 1:08 am EST

WIX.com Completely scammers
Post your experience also at
https://www.facebook.com/groups/307086409948575/
A dedicates group for wix clients scammed by these guys
Thanks

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Hian Kiaw Voon
US
Aug 25, 2019 2:00 am EDT

my credit card was charged withiout my approval though i have changed my company name. the mail box is unable to access though my card was charged. info@successfactorsconsultancytld.com. kindly refund please. Thank you.

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DKalan
US
Aug 27, 2019 7:38 pm EDT

I opened a wix.com account with a back pay disability claim. I am retired. In two weeks they took out $6, 400.00 and left me with -600.00 not even enough for food. Happened 2 weeks ago 8/8/2019.

Social Security has been notified not sure resolution. Im just tired.

DKalan

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vonny2929
US
Sep 11, 2019 8:23 pm EDT

i have had 2 transactions taken from my personal bank account by yourselves one for £102.00 and £12.00 both unauthorised... I tried to log in and once logged in it is showing no invoices no past bills etc. could you kindly investigate this asap.

Yvonne Cowley
Barclays Bank
uk

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emreyanik
CH
Dec 17, 2019 12:07 pm EST

URGENT cannon upgrade WIX account from Connect Domain to Combo

Ther is no option available for that.

DONT want my CREDIT CARD charged again for the SERVICE I ALREADY PAYED!

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Christy McQuillan
US
Oct 19, 2022 2:33 pm EDT

$438.00 taken on October 6 2022

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CheBr
Doha, QA
May 22, 2023 11:09 pm EDT

I have contacted Wix for over a year on illegally debited my account monthly with no resolve. They refuse to acknowledge or deal with my contact / emails and I cannot get through to them. They will not stop taking the funds and in fact then take random amounts when suits them it would seem.

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T___
Tampa, US
Jan 21, 2024 10:16 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Wix has attached my PayPal account to a completely separate Wix account. They have been charging me since May 2022, we are now in January 2024.

When questioned how this happened they don’t have a response. They refused to refund my money nor are they able to explain why or how this happened. The person whose account it was attached to does NOT have my PayPal account information so they were NEVER able to complete a second authentication with PayPal. WIX is a SCAM!

AGORA Community Services Category
AGORA Community Services is ranked 79 among 65 companies in the Non-profit Organizations category