Woolworths Debt Review Department review: Account Mrs TJ Andrews, [protected], paid in full 2013

Urgent matter
I have paid up my account in July 2013 and woolworths still accusing me of owing them Money and this is reflecting bad on my iTc records. I phoned and faxed documents through so many times but my name still not cleared. I received a paid up letter from debt revue department but still shows on mY ITC recOrds I owE them r28.
Your officE is giving me a bad credit recOrd. Enough Is enough, CLEAR MY NAME PLEASE.
AWAITING YOUR SPEEDY RESPONSE
THANK YOU