World Finance / LoansByWorld.com review: Borrowing money

My wife and I have been borrowing money from this company since 2007. I called this morning and asked if I could borrow some money for Christmas. I was told that I have to file taxes to borrow any money. This is nonsense. I am disabled and my wife is also. We do not file taxes. This sounds as if its discrimination to me. Please make this right. I am never late on my payments, I bring them into the office on the first of every month. We would really appreciate a your help.. Thank you for your time in this matter.