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CB Money Transfer Services WorldRemit account disabled without reason
WorldRemit

WorldRemit review: account disabled without reason 21

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Author of the review
3:36 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
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I have been using this world remit for last one year and gathered some voucher by referring friends. Now I started to use these vouchers one by one but suddenly disabled my account giving no explanation why! I called and mailed them several times but they can give me no reason why they did it. Just says security reason and according to their terms and condition they can close any account anytime!
Even I can't claim for those vouchers! I feel I am being cheated with their false promotions and hopes. Is there any place I can complain about these? Help.

21 comments
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Celine Nana Sika
US
Apr 28, 2018 7:14 am EDT

I am so angry right now...I sent money to my mum today ..for her surgery and she hasn’t gotten the money since ...the money is deducted but my account has been disable with no reason pls I need help ..pls check for me it life and death this is her transaction number [protected]

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Duane Walters
US
May 27, 2019 11:21 am EDT

Please the same to me, I sent money to my friend for family support since in the morning up to now the person don't get the funds yet, why please check it out for me.

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Celine Nana Sika
US
Apr 28, 2018 7:17 am EDT

Pls I need you to check this transaction ID for me...my mum is dying and need the money or better still return the money into the account pls...I need response ASAP thanks..her transaction ID

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Henrik111
US
Jul 09, 2018 1:19 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Why did they disabled my account?

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Gary Jefferson Andrews
US
Nov 24, 2018 5:25 am EST

recieved a list of qosidly uestions from World Remit.part of their privicy policy. I send money only to my sons and Godsons in Ghana, now they ave blocked me. I found the questions intusive, if you have family in another country think twice before using world remit.

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Jerffery Thomas
US
Dec 22, 2018 10:05 am EST

I just sent money to my brother at Africa Ghana after sending it my account was disabled and he hasn’t received the money to ..I have my transaction number ..if you want me to add it I can ..Thank you

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Carolyn quinn
US
Jul 04, 2019 8:13 am EDT

I sent money to my family in Africa for something very important and till now family hasn’t gotten the money. Are you guys scammers. And why did you have to disable my account as well. I mean my worldremit account. I guess you guys are pushing ur customers away. This is my transaction #[protected]

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Sharon Heather
US
Jul 09, 2019 6:01 pm EDT

What is the solution after my worldremit account get disabled without any offense and I'm unable to do another account, the other account I do I can't send money, it keep saying your details already with us and I like worldremit alot their service is one of the best services in the world

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Mubarak olamide
CA
Jul 23, 2019 8:07 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Y’all better get my account back smh after withdrawing $100

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Luther2019
US
Jul 25, 2019 6:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Anyone here please ? I made a transaction to a daughter in law of mine who needs to complete her tuition fee for her to be able to write her final exam on Monday but the money was deducedted from my account and my account was disabled with no reasons, can you please refund my money back to my account now so I can try something else for me to help her. This is my to transaction number is [protected]. Please I need help

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calleke
US
Aug 20, 2019 9:15 am EDT

well i had the same problem with western union . after sending money to ghana ( friends i know for 10 years ) i guess there is someone in that company with racist feelings. Always problems if you send to africa but when you send to rich people in other countries then everything is ok ...hypocrism and corrupt i should call western union

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calleke
US
Aug 20, 2019 9:17 am EDT

when you complain they reffer to trustpilot but u cant post negative on trustpilot so its useless. probably they work together or control it .

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calleke
US
Aug 20, 2019 9:19 am EDT

i tried to send money with western and my bank called me to say they are on the blacklist ..i was surprised. if i would send i could loose my money so i blocked it and stop all communication with western .if they are on the blacklist it means its a criminal organisation or not serious or they get much complaints

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Unknown Noone
US
Dec 17, 2019 4:22 am EST

I have been banned now from every single money sender in the United States for over 2 years now. No one will give a reason . It is my belief that there is a federal register of names given to these senders and they are mandated not to do business with them but I am not a criminal nor have I ever done anything illegal but I’m treated as such.

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Maria Pozas
US
Jan 08, 2020 11:45 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Please I need help my account was disabled and the recipient still hasn’t received the transfer of $1000 I sent him, I need my money back please

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Nbrun
US
Feb 05, 2020 6:03 pm EST

I have had the same experience. I have been using world remit for many years without many issues other than a delay here or there. I send money to family in Kenya and have been using it to pay for deposits for wedding caterers. World remit delayed the 2 transactions and after calling them, said it would be investigated and I'd get a response in an hour. I had to follow up with them 3 times to be told my account was disabled, closed and that I cannot use them WITH NO WARNING OR REASON. I send money to family, charities and to buy services from established businesses. I also have not received a refund of my funds. What kind of organisation are they running where they keep your personal details but close your account and cannot give you a reason. Ethical or transparent? I think not. VERY disappointed.

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Ibrahim946
US
Apr 16, 2020 8:14 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

A family friend sent me some money and now it says her account is disabled and I am yet to receive the money. Kindly refund her back or credit the receiver.. Thank you

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Winksings
US
Apr 20, 2020 10:49 am EDT

Worldremit is a joke

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70keith70
US
May 22, 2020 11:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have been trying to send money to Thailand and can not yet have in the past.

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mary katambi
IT
May 25, 2020 1:42 pm EDT

The same problem I am facing right now because I sent money to a friend yesterday and for no reason my Worldremit account was disabled while they have already deducted money from my account and I can't even log into my account. Worldremit is a biggest scammer I have ever seen in my life. What do I do guys to get my money back?

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Wr477t651
US
Aug 19, 2020 1:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have been disabled account. Contact me at altonscheu@gmail.com. fiance is very concerned

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  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 19, 2024
WorldRemit Category
WorldRemit is ranked 4 among 13 companies in the Money Transfer Services category