Worldwide Travel Insurance Services’s earns a 5.0-star rating from 1 reviews, showing that the majority of policyholders are exceptionally satisfied with their coverage.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
no response to insurance claim
It all sounds great until you submit a claim
I am not a risk taker so when I hire motor vehicles, especially in Portugal, I purchase the top up insurance cover to eliminate the excess in case of an incident.
This time I decided to take the cover offered by Worldwideinsure which I found by doing a search for "excess insurance for holiday car rentals"
Worldwideinsure's site states:
"With our insurance, you are covered for the charges applied in the event of theft or damage to any part of the vehicle"
I filled in the forms on line, paid the premium and received a professional looking policy document via e-mail.
I naturally believed that I was covered.
That is, until I put in my claim (S18004753) on 23 November 2018.
The claim was submitted on line on a different site, through ClaimEz. The confirmation e-mail which I received from ClaimEz after submitting my claim states as follows: "ClaimEz as [I presume that they mean is] a trading style of Strategic Insurance Services Ltd whose registered office is Sixth Floor, Marlow House, 1A Lloyds Avenue, London, EC3N 3AA (Company Registration Number [protected])"
Since my original claim, I have not heard from ClaimEz.
Each time that I have submitted a query (either though their web site or via e-mail), I received an automated e-mail response, stating: "The ClaimEz team will endeavour to respond to you within 5 working days."
Many "5 working days" have passed and I am no closer to being paid out or even receiving a response which leads me to believe that I may have been scammed.
In my experience with genuine insurance companies, I pay my premium, I submit a valid claim and within a few days I receive payment.
This is clearly not the case with Worldwideinsure or Strategic Insurance Services Limited or GBG Insurance Limited or Worldwide Travel Insurance Services Ltd or carhire-excess-insurance or ClaimEz, all of which are named in the policy document.
Do any of these companies even exist?
After much correspondence, frustration and repeated submission of documentation, the claim was finally settled on 10 January 2019. I believe that my posts on social medial about my experience accelerated the settlement. It took 7 weeks from the date on which I registered my claim and uploaded all the relevant documents (23 November 2018) to having my claim settled.
Is Worldwide Travel Insurance Services Legit?
Worldwide Travel Insurance Services earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Worldwide Travel Insurance Services. The company provides a physical address, 2 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Worldwide Travel Insurance Services resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Worldwideinsure.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Worldwideinsure.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Worldwideinsure.com you are considering visiting, which is associated with Worldwide Travel Insurance Services, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
According to our analysis, Worldwide Travel Insurance Services appears to be offering travel services on their website. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.
Several positive reviews for Worldwide Travel Insurance Services have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Worldwideinsure.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Worldwide Travel Insurance Services.
However ComplaintsBoard has detected that:
- Worldwideinsure.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The worldwideinsure.com may offer a niche product or service that is only of interest to a smaller audience.
- Worldwide Travel Insurance Services protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Worldwide Travel Insurance Services Reviews 0
If you represent Worldwide Travel Insurance Services, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Overview of Worldwide Travel Insurance Services complaint handling
-
Worldwide Travel Insurance Services Contacts
-
Worldwide Travel Insurance Services phone numbers+44 189 283 9500+44 189 283 9500Click up if you have successfully reached Worldwide Travel Insurance Services by calling +44 189 283 9500 phone number 0 0 users reported that they have successfully reached Worldwide Travel Insurance Services by calling +44 189 283 9500 phone number Click down if you have unsuccessfully reached Worldwide Travel Insurance Services by calling +44 189 283 9500 phone number 0 0 users reported that they have UNsuccessfully reached Worldwide Travel Insurance Services by calling +44 189 283 9500 phone number+44 189 283 3338+44 189 283 3338Click up if you have successfully reached Worldwide Travel Insurance Services by calling +44 189 283 3338 phone number 0 0 users reported that they have successfully reached Worldwide Travel Insurance Services by calling +44 189 283 3338 phone number Click down if you have unsuccessfully reached Worldwide Travel Insurance Services by calling +44 189 283 3338 phone number 0 0 users reported that they have UNsuccessfully reached Worldwide Travel Insurance Services by calling +44 189 283 3338 phone number
-
Worldwide Travel Insurance Services emailscustomerservices@worldwideinsure.com100%Confidence score: 100%Supportsales@worldwideinsure.com94%Confidence score: 94%salesjobs@worldwideinsure.com79%Confidence score: 79%hrtechnicalsupport@worldwideinsure.com78%Confidence score: 78%supportassociates@worldwideinsure.com76%Confidence score: 76%
-
Worldwide Travel Insurance Services addressThe Business Centre, 1 Commercial Road, Paddock Wood, Tonbridge, England, Kent, TN126YT, United Kingdom
-
Worldwide Travel Insurance Services social media
-
Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!