Family size room must mean something different to the hotel than it was for us. The bathroom was very small with paint peeling off of the wall and cobwebs all over the ceiling in the bathroom. No coffee or hot water maker in the room as advertised. The beds were comfortable. The elevator was broken, thus we walked up 4 flights of stairs. The continental breakfast was very pathetic, where it looked as if it was not set up with much thought or care. The toaster did not work, had to really push hard to keep the bread down or hold the lever down to work. The wifi and internet did not work. The floor was sticky in the breakfast room. The chairs in the lobby were very dirty. The bathroom across from the breakfast room had no toilet paper. At least it was a roof over our heads. The evening attendant at the desk was very friendly and nice.