YellowPages review: failure to deliver on contract! 50

I want to thank all the wonderful individuals who have taken their time to respond to our comment/complaint and, apologize to those whom we have not returned contact. Your response (needless to say) has been over whelming. AT&T-Yellowpages.com and Blue Ribbon Auto Glass, Llc. have mutually agreed to terminate our contract and we have received a full refund. This does not excuse AT&T's misrepresentation of their product or unconscionable behavior. Nor does this make-up for our total financial losses. However, at this time we are not pursuing our law suite.

If I could pass on what this experience has shown me, I would say to, Not go quietly into the night. Let your voice be heard. File your complaint with as many organizations outside of ATT's control as possible. The BBB, Federal Trade commission, State Attorney Generals Office etc... If you are paying with a credit/debit card, STOP PAYMENT NOW! And dispute the charges with your card company (AT&T must prove their charges are valid to the card company and are not allowed to contact the person or business disputing the charges about the amount disputed until it is settled). If they do so, file a complaint with your card company (Visa/MC/AMEX/DC) not your bank. If you have been sent to collections, dispute the validity of the original bill. Make AT&T prove they provided the service. Your contract is for clicks, not calls. AT&T must show a preponderance of proof that your clicks are in accordance with your specific contract. The plain and simple truth is they can not. IF YOU DID NOT RECEIVE THE SERVICE STATED IN YOUR CONTRACT, THE CONTRACT IS NOT VALID. Finally, USE the experience and advice given on the complaint board. It is a great resource!

Thank you,

Mathew Korba
Blue Ribbon Auto Glass, Llc.

CROOKS! THIEVES! CRIMINALS! THEY DESERVE A MAJOR CLASS ACTION LAWSUIT. One of their employees threatens to SABOTAGE MY ONLINE GOOGLE COMPANY LISTINGS if I stop advertising with them -- these ads have nothing to do with my YP. The jerk says he'll just send Google a note saying I am CLOSED. EXTORTION! This is my reward for advertising with them for 14 years.

Yellowpages.com has telemarketed me constantly for years. I run a auto repair shop. They always say something like "We have your free listings and website needs to be updated is this information correct?" And then they read me my company's information like it was being advertised even though i NEVER signed up with them for anything, and then pretend to put me through to a call center verification operator. I learned my lesson a few years ago that many telemarketers fraud business's through these verification centers because they don't record the whole conversation you had with your sales person so the sales person can tell you anything you want to hear without it being part of the 'contract of voice verfication' that is used later as your confirmation for their service. Yellowpages.com plays this same exact fraud, along with advertising mail outs that look like bills although they do state somewhere on them "This is not a bill" somewhere. I can see some older people getting scammed by this that don't see the fine print and just the invoice-like billing that obligates you to a contract if you send a payment in.

In any case i just received a call from this company asking me if i wanted to renew and how i've had advertising with them for 2 years despite the fact that i know i've only advertised with Yellowbook because Yellowbook sends their reps to visit me personally, and i make it a point not to trust the telemarketing advertisers. I ask her when did i ever make a payment if i've been with them for 2 years, and she responds "well thats why i'm calling since you owe $400~ dollars for those 2 years", despite her initially asking me if i wanted to renew with them initially. I basically dared her to bill me since i'd be contacting my lawyer, and told her yellowpages.com is a HUGE scam especially the way they TRY to fraud to get customers. I'm going to be VERY angry if they try and send me to collections since it'll turn into a much bigger hassle at that point. I'm amazed to read that many of you had approached them to advertise especially considering their marketing tactics are so blatantly fraudulent. I mean i deal with a ton of telemarketers between credit card processors, charities, and things along those lines. But none of them come anywhere close to yellowpages.com attempting to mislead people into advertising with them.

DONT EVER agree to their free advertising because what they don't tell you is after the first month its not free and will attempt to bill you for it a year or more later. I've even had them tell me they'd call after the first month if they're going to charge and how its their policy but its a complete lie that the voice verification operator doesn't record. Contact me at bigtimeglad@hotmail.com if you want anymore details.

I am from Gulfmedia Solutions my name is Branden please look at our website and we can help every single owner out with there business and what your needs for less then three hundred a month so please our web site is
www.websites-marketing.net and or email me brandenr@gulfmediamail.com

Hello folks. I am a business owner, and a very hard worker at that. I've recently been mislead and basically screwed by the yellow pages. I signed up for a pretty bold campagne program that costs approx. 500 a month. I was told that I'd get something like 90 guaranteed people to my website a month. Though I have seen more numbers at my website, in the past three months I haven't made one cent from the yellowpages marketing. All of my customers are mostly word of mouth or other advertising methods. When I call these "customer service reps" they are all hugs a-holes who don't care about me as a human being and just want to get paid that 500 a month payment. Like I can afford to pay that much money for something that hasn't made me anything. Further more I was promised the "number one spot" on the YP mobile app. When it finally became live three weeks later I was something like number 37! I called to tell them about this and all they did was simply take the service off but wanted to continue billing me for the other yellow pages.com services.

These people are crooks! Run away! Don't be mislead. Don't give them any of your hard earned money!

Dan my names is Branden Please give me a call i would like to pick up the peices and actually show you a real company. please check out our web sit www.websites-markiting.net, Gulfmedia Solutions Thanks Dan

I couldn't agree more. YP is a scam. After spending hundreds of thousands of dollars over the years on 1/4 and 1/2 page ads and YP online, we've found an internet marketing co that does amazing design work and customized solutions and SEO that ACTUALLY get me business and costs me far less. Just forget YP, you do have to have good online exposure to survive, but there are other solutions that actually work.

Don't ever get pressurized by these idiots calling you, trying you get you to sign up in their stupid contracts. they are useless and not worth a single penny. they never will tell you that if you go into a contact with them, there is no way out, you have to stay in the contact for as long as it is. bull ### company never ever advertise with them.

How are you guys doing with this Law Suit. Can you count me in too?

Jas

Here is my story
I am one of the YP.ca verbal contract Victim. They made me sign a verbal 1 year contract without properly explaining me the results. They got me on voice recording and now they want me to pay for 1 year. Verbal contract was signed in December and services will not start till end of March. Is there any way of getting out of it without going to court ? I did not give my legal business name, credit card and home address. They just have my website and my phone number. Are they able to hit my credit and keep sending me bills? Even though I told them million times that I want to cancel as the contract is not starting tll End of March anyways

Thanks
Jas