Yuchengco Group Of Companies [YGC]
Reviews and Complaints

Good day..

I would like to terminate/cancellation of my family shield plus insurance under named of lucinda a. Halcon with my card ending no. 4005 bec. I have no work now and not capable to pay. I called rcbc to cancel my ygc family shield plus and also cancel my card as well but they told me only ygc has the power to do that.
Pls. Responce immediately to my concern.. Asap.

Thank you and godbless.

To whom it may concern:
Customer service family protect

With this letter, I hereby request the cancellation of My Family Shield Plus auto-charged under my RCBC Bankard ending no. 211002.
Name: KAREEN V. LAYAM
I cannot find the usefullness of this insurance. i no longer wish to continue. I came with the final decision of cancellation.Your immediate action is needed.Please acknowledge receipt hereof and effect the cancellation immediately. You may reach me through my mobile nos. [protected]. Thank you.

Sincerely,
Kareen V. Layam

Good day!

I would like to terminate my Family Shield Insurance with my card ending no. 5007 due to financial needs and other personal reasons. I am hoping for your immediate approval regarding this matter. Thank you.

Card holder,

Neil D. Pasistol

To whom it may concern:
Customer service family protect

With this letter, I hereby request the cancellation of My Family Shield Plus auto-charged under my RCBC Bankard ending no. 90011.
Name: ROSALLIE N. SORIA I cannot find the usefullness of this insurance. i no longer wish to continue. I came with the final decision of cancellation.Your immediate action is needed.Please acknowledge receipt hereof and effect the cancellation immediately. You may reach me through my mobile nos.[protected].Thank you.
Sincerely,
Rosallie N. Soria

I wanna cancel my membership..

To whom it may concern:
Customer service family protect

With this letter, I hereby request the cancellation of Family Protect Elite auto-charged under my RCBC Bankard ending no. 6011.

Name: Ricsen F. Hull, I cannot find the usefullness of this insurance.Ii no longer wish to continue. I came with the final decision of cancellation.

Your immediate action is needed.

Please acknowledge receipt hereof and effect the cancellation immediately. You may reach me through email address [protected]@gmail.com.

Thank you.

Sincerely,

Ricsen F. Hull

To whom it may concern:
Customer service family protect

With this letter, I hereby request the cancellation of Family Protect Elite auto-charged under my RCBC Bankard ending no. 9001.

Name: Marsha Mae C. Adolfo I cannot find the usefullness of this insurance. i no longer wish to continue. I came with the final decision of cancellation.

Your immediate action is needed.

Please acknowledge receipt hereof and effect the cancellation immediately. You may reach me through email address [protected]@gmail.com.

Thank you.

Sincerely,

Marsha Mae C. Adolfo

Good day,

I would like to terminate my family shield insurance with my card ending no.1006 due to financial needs and other personal reasons.I am hoping for your immediate approval regarding this matter. Thank you.

Cardholder,
Laila C. Orquin

Good day!

I would like to terminate my Family Shield Insurance with my card ending no.P0104453 due to financial needs and other personal reasons. I am hoping for your immediate approval regarding this matter. Thank you.

Card holder,

Ruby Ann V. Sarono
[protected]

need to cancel my insurance, and I can't get through telephone operator, the reception is too messy. Are there any way or process to cancel my insurance? like any email link to get directly to the process...

thanks

To whom it may concern:
Customer service family protect

With this letter, I hereby request the cancellation of Family Protect Elite auto-charged under my RCBC Bankard ending no. 3001.

Name: Caroline L. Lopez I cannot find the usefullness of this insurance. i no longer wish to continue. I came with the final decision of cancellation.

Your immediate action is needed.

Please acknowledge receipt hereof and effect the cancellation immediately. You may reach me through email address [protected]@gmail.com.

Thank you.

Sincerely,

Caroline L. Lopez

Good day!

I would like to terminate my Family Shield Insurance with my card ending no. 9007 due to financial needs and other personal reasons. I am hoping for your immediate approval regarding this matter. Thank you.

Card holder,
Jeizel T. Laspiñas

I would like to cancellation of my family shield insurance with my card ending in 9003
Since the day you charge with my card i didn't receive any policy for the said insurance.
Secondly, I don't have a work to pay the monthly charges.

Actually I called RCBC Bankard regarding the matter but she (customer service) just told me to call the num [protected] [protected] I really dont know where country or is this a correct num.

Hoping for a response.

Thank you
Raquel E. Lontok
RCBC Cardholder

I called rcbc to cancel the autodebit of ygc family protect plus on my card but they tolde.that only ygc has thenpower to do that. And now pls. Help me in my situation
I would like to cancel my policy family protect plus of malayan insurance FSP00015721
That is autodebited to my rcbc creditcard
With creditcard# [protected]
Because i am not finacialy stable to continue the policy because of this covid 19 pandemic, thank you for your consideration. My email is [protected]@yahoo.com

Jennielyn D. Sampior
Card ending in 0002
Monthly fee: Php 1, 280

We would like to complain regarding our request to terminate our Family Shield Insurance. We already sent you several emails and called you countless times regarding this matter but you never responded. Please respond to our request as soon as possible. Attached here are the emails we sent regarding this matter. We would really appreciate if you immediately reply, especially during this time of crisis.

To whom it may concern,

I want to cancel or terminate the Malayan insurance family shield issued by RCBC bankcard. Upon our agreement through phone call the contract would last only until December 2019. However, the automatic payment is still processed to my RCBC bankcard ending in -1009 which should not be the case.

I would like if the past dues would be recalled as well and reversed backed to the credit card's balance.

You may reach out through email at [protected]@gmail.com

Thank you.

This regarding my DHIB claims for family elite program. I've already completed the requirements and was able to send last August 17. And still, until now no feedback yet. I've emailed for 3rd time and try to reach via the customer hotline number but the line is going thru a system maintenance for several weeks. A feedback is very much important for me. The burden of of after being hospitalized and still put my best effort to complete the requirements and yet even a feedback or acknolwdgement was not given to me.

Diana Palomo

With this letter, I hereby request the cancellation of my family protection elite auto charge under my rcbc bank card number ending in — 8004.

Policy holder Marlon M. Noleal

Your immediate action is needed

Please acknowledge here of the effect the cancellation immediately.
You may reach me through this email address mrp.[protected]@gmail.com

Thank you

Marlon m. Noleal

I would like to cancel my Family Protect Elite insurance. After being charged of Php 520 three times in a single billing and cannot find the usefulness of this insurance i no longer wish to continue. Hoping you can process my request the soonest.

Thanks and Regards,

Ailah Soliman Naguit
RCBC Bankard Creditcardholder

I want to cancel or terminate the malayan insurance family shield issued by rcbc bankcard, they give me the bill without terms or condition and without my consent or approval regarding the said insurance. I do not have money to pay that insurance... My email add is this... [protected]@gmail.com

Hope rcbc bankard will cut that malayan insurance because i dont want to borrow money to other person/lending to pay for that insurance.
Thanks and i hope that my problem is solve in very short period of time.