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123Cards.com

123Cards.com review: Membership 17

D
Author of the review
6:32 am EST
Review updated:
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I sent an e-card under the free 7 day trial. Thereafter there would be a monthly charge. They also said there was a 14 day cooling off period to change any plan. The seven days ran out on 30 December and I was charged the full annual amount. I have cancelled the subscription but this does not come into effect until 30 December 2020 - the full year.

They have my money but did not allow 14 days to change my mind.

What can I do?

17 comments
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D
D
Deniseann
GB
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Feb 09, 2020 8:14 am EST

This issue has been successfully resolved by Sacha on behalf of 123.com. Thank you.

R
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Roland Leger
US
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Feb 19, 2020 9:42 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Please cancel my subscription to Hallmark ecards

R
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Roland Leger
US
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Feb 19, 2020 9:45 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Please cancel my subscription to hallmark ecards

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mskathy2
US
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Feb 27, 2020 10:42 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I sent an e-card under the free 7 day trial. Thereafter I was charged 39.44. It jumped through so many hoops to try to reach someone and even had to open a new7 day trial just so I can reach someone through email. I sent an email and Sasha said that I had my email wrong so she fixed that but did not offer my refund. She wrote " Please note that you have taken your account into use when sending a card on January 31. We provide 14 days since renewal to move to a different plan. Unfortunately, since it has been over 14 days since renewal, you are no longer eligible to switching to a shorter term. "

I responded back that I did not know the email was wrong and obviously could not respond within the 7 days to cancel the trial. I have demanded the money back. I think that this is ridiculous for one there is not a company customer service number to call that you have to jump through hoops to cancel.

They have my money but did not allow 14 days to change my mind.

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Roland Leger
US
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Feb 29, 2020 9:54 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I tried using hallmark ecards on a 7 day trial and decided that I would like to cancel

D
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Deniseann
GB
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Mar 02, 2020 10:24 am EST

MY ISSUE WAS RESOLVED IN FEBRUARY VERY SUCCESSFULLY

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Grace Riccp
Simsbury, US
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Dec 31, 2022 4:43 am EST
Verified customer This complaint was posted by a verified customer. Learn more

My recipient, bricco@comcast.net did not receive the Donald Trump b'day card paid $3.99. Please contact me and resend it asap. This is already a few days ordered and already posted to my checking account. I've written numerous times with no reply. If you can't resend, please credit my account.

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A.Moon
London, GB
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Jan 14, 2023 8:36 am EST

Im being charged annual subscription when I did not subscribe ever. A few years ago used service to sent free card.

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Lawrence FINE
Amstelveen, NL
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Jul 22, 2023 9:14 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Date oghe card senr was For an anniversary card orderbedrag july 5 2023 to Jair fine

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Thomas Black Sr
US
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Aug 15, 2023 12:06 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was charged for this and I don't want it! my free time is up and i was charged $41.88 on August 7, 2023 I want returned to my credit card asap! I will be making a complaint to the Better Business Bureau.

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Catherine Collins
Columbus, US
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Sep 23, 2023 6:36 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

123 cards charged my account without my consent and I want my money put back into my account.. it was charged on sept 3rd $41.88

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Natalie Burton
US
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Nov 13, 2023 12:39 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I never ordered this ecard account. I already have ecard accounts ?

Please remove this from my Amazon card so I don't have to turn it in for as

fraud ! Natalie Burton

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Anne 22
US
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Dec 25, 2023 4:12 pm EST

This website is members friendly, has a lot of choices, and works without any problem. You can choose to be a member or send cards free of charge or with a small fee. Deserve 5 stars all the way

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Asilhan2023
London, GB
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Jan 09, 2024 11:32 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I have been charged by 123ecards for a subscription £39.95. I didn’t agree to this transaction.. I am 83 yrs old pensioner I can’t afford this please stop this from taken from my account

Mrs Barbara Dumbleton

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Ceri Drysdale
SURBITON, GB
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Feb 15, 2024 5:51 am EST

Please can you refund me as soon as possible

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Ceri Drysdale
SURBITON, GB
Send a message
Feb 26, 2024 8:04 am EST

I signed up for a subscription and was horrified when a whole year of subscriptions was taken from my bank account. There really is nothing more for me to say but I order to be able to send this complaint

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Michelle Cullum
US
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Feb 26, 2024 11:18 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Was very shocked to check my account to find a fee of £39.99 went out.Apply for refund.

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