2712 Designs’s earns a 1.0-star rating from 17 reviews, showing that the majority of customers are dissatisfied with their personalized stamps and stationery products.
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Self inking stamps
Bought 2 ink stamps via groupon. Paid $ 4.00 each! Great deal I thought! If I had only one stamp I would have paid $ 8.00 for shipping, but no, I made the mistake of getting 2, which cannot be separated and guess what instead of paying $16 (2 x 8) I had to pay now $ 17.98! I paid now $ 9.00 for each lightweight item! These ink stamps can be bought cheaper via other companies as I did not get any deal here! This is just a big rip off! So typical of groupon!
Desired outcome: refund of half my shipping costs
self inking stamp
I received a stamp, but it has someone else name & address
The outside package had my name & address
Maureen Somerville
45 Patroon Place
Loudonville, New York [protected]
The stamp: The Ferguson Family
4610 Marie Street
Beltsville, Maryland
20705
PLease contact me: Maureen Somerville
[protected]
[protected]@gmail.com
I would appreciate it, if you could send me my stamp & extra ink as soon as possible. I thought I would of had it in early December.
sent wrong stamp
order 1659589
I ordered a stamp from Groupon but forgot to put the code in so I paid an enoromous price for this stamp in which I received and it did not have the information attached. There was only the stamp in the box. I tried to contact you through group-on about not putting the code in but I have had no response. Please send me a return for this stamp as I will not be able to use it because there is no name on it in which I requested if you will look at my order number. Please refund all of my money. Thank you, Melinda McLarnon
Is 2712 Designs Legit?
2712 Designs earns a trustworthiness rating of 76%
Reliable, but always remember to protect your data.
We found clear and detailed contact information for 2712 Designs. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
2712designs.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
2712designs.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several mixed reviews for 2712 Designs have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
2712designs.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- 2712 Designs's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved.
- The website belonging to 2712 Designs has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- We conducted a search on social media and found several negative reviews related to 2712 Designs. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
self inking stamps
I ordered 5 Self Inking stamps 4 for gifts and 1 for myself. I ordered these over a month ago and still have not received. The tracking shows that they shipped on 11/18...1.5 weeks ago and there has been no tracking activity since. I have emailed MANY MANY times and a day or two later I get a response asking my address or something else but never the answer to when I am receiving my order! I am so irritated! They have no phone number to call.
Erin I'm having the same issue, I ordered 2 stamps on Oct 26 2018 and my tracking says only a label was created on Nov 15th and I've emailed 3 times with no response also!
back to school chalk board
I purchased a back to school chalkboard on July 28th 2018 with a groupon coupon and paid shipping. I have been tracking my order and it said with the volume they were back logged, now I try to track my order it says there is no order. I have tried contacting them. I think they are a rip off. I will be on the phone Monday trying to contact they and then make a complaint with Groupon about that company. I want what I paid for
H I am 69 years old and placed a $22 order on Groupon for a simple stamp and they will not honor my coupon code. I have tried to contact them for five times but absolutely no response. What a scam! I have also reported them to the Better Business Bureau. I filed a full complaint.
self inking stamp
I Bought a self inking stamp from 2712 Designs 06-29-18. The product arrived via mail 07-20-18, and was unable to unlock the stamp to use it. No instructions arrived with product. I even had my husband to open the stamp. He wasn't able to either, and said it was a piece of junk. I managed to find a way to contact the company via internet on 07-21-18, about defective stamp, and today is 07-25-18, and haven't heard from them.
no delivery of products order
I placed an order for two chalk board from a groupon coupon on March 5, 2018 I wanted them for Easter baskets, the web site say 10-14 days, that is not true at all it took months to receive. I also place an order on March 5th for a bottle opener personalize for my daughters wedding groomsmen gives, it is now May 8th, I have not received product and can't get any information from the company on when I will receive them. They did charge me credit card on March 5th, so they have had my money for over 60 days. This company is misleading customers on their turn around time. I have also filed a complaint with the BBB as well and found out there are 28 complaints filed as well. The owner also owns a company called Plaid Barn, which has many complaints as well. Very sad that a company would take advantage of consumers. I wish I would have researched the company before I had given them my money.
self-inking stamper
After getting a $5 Groupon for a self-inking stamp, I ordered one to use on wedding invitations on February 11, 2018. I let the stated 10-14 day shipment time expire before writing an inquiry about the status. They pointed out that a "high volume of orders may slightly delay production time." After 22 business days, I inquired again. It took a full week for them to even answer my email, still without a shipping estimate. By the time, the invitations had been sent, and the need for the stamp passed. So, the following day, March 14th, I sent a cancellation of my order. What a coincidence that it shipped about 12 hours later! They never acknowledged my cancellation. It arrive March 20th. I am severely disappointed in the quality and that I had to assemble to plate to the stamper myself. I am partly blind. If I had known this was "some assembly required, " I never would have ordered it. On March 22nd, I received an offer of $5 off anything on their site. I have refused it. They charge a premium for poor quality and service, which is represented as the opposite on their site. What they deliver, when they get around to it, is not worth even a fraction of the cost charged.
I have not received my, order and I am beginning to think I have been ripped off. I want my product or all my money back.
I order two chalk boards with children's name on them for them to practice writing their names. I ordered them on June 30th. The website states it will take 10 to 14 days. So far it has been over 14 days, and every time I try to track my package the screen states the same thing every time, and I am beginning to think this company is not real.
I found them through Groupon, purchased the two chalk boards and paid for shipping. I need that chalk board now for a child with special needs that needs to practice his name before he starts school Aug. 16th.
The order number is 1151090.
personalized tumblers
I placed a orders for a total of one dozen personalized steel tumblers on January 16, 2017 -- in two batches of 6. These were acknowledged by 2712 Designs, on that same day, as order #s 1068351 and 1068361. To date, I've not received a single tumbler from either of these orders. I reached out to their customer support via e-mail on March 6, 2017 and received an automatic reply on that same day, indicating that I would be receiving a reply to my inquiry within 2-3 business days. To date, I've not received any reply.
I've been charged a total of $400 for product I've not received.
Andrea Krebs
Edmonton, AB
Self-Inking Stamper
I placed an order a month ago and still have not received the full order. Today in the mail I got 1 of the 3 items I ordered. In both my email and my account on their site it looks like there is 1 shipping label for all the items and yet only 1 arrived (the cheapest one of course). There is NO phone number to call them at - just email. Based on the other reviews I've read here I'm afraid I'll never get my other 2 items. :-/
Read full review of 2712 DesignsEmbosser ordered. Regret I ever ordered. Horrible experience
I saw their deal on Groupon and then went on their website. Turned out they have 50% off on the embosser I wanted to order, so me being nice ordered directly from them, since if I was to get a Groupon they will only get half of the price. I also hoped it might speed up the process. It has been 3 weeks and my order still says "processing." I am waiting on...
Read full review of 2712 DesignsReplacement Stamp Plate
I purchased a self-inking return address stamp from 2712 Designs three years ago. After we moved, I ordered just the interchangeable replacement plate to update our address. It took three weeks for the order to be ready for shipment. First, it was shipped to my billing address which is in another state, not our mailing address. I had to pay to forward it to the proper address. When I contacted 2712, I discovered they have no customer service phone number. It took 5 days for the owner to respond to my email. She was not apologetic at all. Then when the replacement plate arrives, it doesn’t even fit my former stamp – 2712 changed the design and it was not compatible. I again emailed 2712 requesting a new stamper that the plate would work with. It took the owner 10 days to respond this time. She refused to send me just the stamper. There are hundreds of companies that do these stamps. I would not take a chance on ordering a stamp from this company again.
2712 Designs has bad customer service. We are working on making it better.
Self Inking Custom Rubber Stamp
I ordered a cute custom design for a self inking rubber stamp. I received an email a week or so later stating its on its way to shipping. When I didn't receive it, I had to search to contact customer service. I received it shortly after, but it was almost 4 weeks after order placed. Mostly, the quality is very poor. There is a blemish on the stamp, and the ink does not spread evenly. After maybe 20 uses, I'm already noticing its worn out, can't even see the middle part of address. Pretty embarrassing. I had to get new envelopes and hand print my address. I bought the replacement ink when I ordered, and I'm hoping the quality is better, but not holding my breath. They are on zulily now, and that's a high sales site. I hope they address their quality before you make mass quantities.
Seller provides some stories and promises
I bought stamp from the company 2712 Design Ltd. I didn’t get the order and the seller told me that there was some technical problem. He assured me that they would check all information and would send the order after they would solve the problems. But 10 days passed and the seller told me the same stories about the problems. I don’t trust them now.
I have bought a voucher from Groupon. I went onto 2712's website the next day and purchased an embosser. It's been a month and I have not received any updates on my order. I have contacted customer support (which takes 2 days to get a response from a real human mind you they don't have a company phone number to contact them with; more on this later). Someone named Stephanie responded saying they are working on my embosser, and for me to give them another week. So, a week later I tried to check on my order status and the website doesn't work anymore. I can't even do anything with out a pop up telling me to sign up for their newsletter pops up. Oh and by the way when I click on their Newsletter page, it says this webpage hasn't been subscribed yet. SO SKETCH. So today I spent some time hunting down their phone number.. which is [protected]. And I am not even shocked that no one answered the phone. There was just a voicemail asking me to leave my phone number and email. I did and I highly doubt I'll get a response.
So I ultimately contacted Groupon because of my concerns on the integrity of this company. I asked if this company is a scam and the representative said "they haven't received enough reviews to suspect anything". I think everyone who haven't gotten a response to raise concerns from the voucher website they've bought it from. Maybe then it'll prevent others from falling into the trap. I would not recommend this company to my family or friends.
I am actually pretty disappointed in Groupon if they sponser a company like this. From now on I will buy from a legit business. I've always been a believer of small businesses but unfortunately I lose faith if they have bad intentions of being legitimate.
I still haven't received the order and no info from the seller
I ordered some stuff from the company 2712 Design LTD several weeks ago. These jerks still haven’t delivered my order. I received the confirmation info 2 weeks ago, but after that I heard only fake promises and blah-blah. They are liars and scammers, and I want to find other deceived customers, who lost money. Please we need to stop this company and return our money. Post your comments.
I need help with my Father's Day personalized card. I wasn't able to write personal message. Please call [protected]
It's supposed to say : to Dad:
YOU ARE THE BEST!
LOVE: MARK
Please help me resolve this as I want my Dad to get his gift by fathers Day
I have bought a voucher from Groupon. I went onto 2712's website the next day and purchased an embosser. It's been a month and I have not received any updates on my order. I have contacted customer support (which takes 2 days to get a response from a real human mind you they don't have a company phone number to contact them with; more on this later). Someone named Stephanie responded saying they are working on my embosser, and for me to give them another week. So, a week later I tried to check on my order status and the website doesn't work anymore. I can't even do anything with out a pop up telling me to sign up for their newsletter pops up. Oh and by the way when I click on their Newsletter page, it says this webpage hasn't been subscribed yet. SO SKETCH. So today I spent some time hunting down their phone number.. which is [protected]. And I am not even shocked that no one answered the phone. There was just a voicemail asking me to leave my phone number and email. I did and I highly doubt I'll get a response.
So I ultimately contacted Groupon because of my concerns on the integrity of this company. I asked if this company is a scam and the representative said "they haven't received enough reviews to suspect anything". I think everyone who haven't gotten a response to raise concerns from the voucher website they've bought it from. Maybe then it'll prevent others from falling into the trap. I would not recommend this company to my family or friends.
I am actually pretty disappointed in Groupon if they sponser a company like this. From now on I will buy from a legit business. I've always been a believer of small businesses but unfortanately I lose faith if they have bad intentions of being legitamate.
They didn't deliver orders
I ordered from the 2712 Design Ltd. I received total scam, but the seller promised to provide discount for the reorder. I decided to order from them again, and my payment was prompt, but these jerks never sent my order and again they started to diddle-daddle and tipped toed around the subject. I was sick of his promises and excuses. Not recommended company and better don’t deal with them. As well as post comments about your experience with them.
I placed an order on January 27, 2023, order #2157525. According to the website the processing was 10-14 business days. Well we are now 35 days out and I have still never received anything. I emailed them on February 10 and inquired on my order status and never received a response. At this point I would like my money back. This company is a scam.
This is May 2019 and these crooks are still scamming people. BBB of Nashville, Tennessee has given them a F rating. I wish I had checked before I had reordered.
TERRIBLE CUSTOMER SERVICE! My stamp was lost in the mail. Someone clearer sliced the packaging and stole it. The post office won't do anything about it as they received it that way. I've contacted customer service 2 separate times and followed up to my own emails an additional 5 times and no one has gotten back to me. I wouldn't recommend at all!
After reading other's comments, I'm wondering if the stamp was even lost in the mail or did they just make it look like it was!
SCAM COMPANY~! DO NOT BUY~! IM A DISABLED SENIOR IN A WHEELCHAIR AND WAS TOTALLY RIPPED OFF BY THIS COMPANY ~! THE BBB HASNT DONE ANYTHING~! DO NOT BUY FROM THEM. UNREPUTABLE~! DO NOT BUY~! THEY WILL CHEAT YOU ~! THEY LIE~! iM OUT SO MUCH MONEY AND IM ON A FIXED INCOME~! DO NOT BUY DO NOT BUY DO NOT BUY~! SCAM SCAM SCAM~!
What a terribly run business! I had purchased items a year ago and they came back correct and quickly, no issues. I had used a groupon too. Then on February 24, 2017 I ordered personalized return mail stamps. I know I entered my information correctly, I had successfully used their site before after all! Right away the confirmation email showed the generic "Johnson family" return stamp template instead of mine! I emailed them right away, I tried to find a phone number to call, nothing! A week or so later I received my order, "checked for quality" by "Kim" and sure enough -- the fictitious Johnson family from Springfield, IL! Not mine! I have been trying now for a month to get in touch with them to no avail! I even posted comments on their Instagram since they seem to be somewhat active on there, my comments were neutral and asked them to call me --- they deleted the comments but no one has called!
What a terrible way to do business.
I've had a very similar experience whereupon I purchased Groupon and purchased items on their site. Months went by and finally a dhl tracking #. I was awaiting the package and went back to track on dhl and there was a delivery issue. When I contacted the company via email (what business does not have a phone #? Shady!) it took multiple emails on my behalf to get a reply (weeks to months).
I finally contacted Groupon to explain my experience. I received a refund and suddenly 2712 designs finally emailed me. They claimed that I didn't request that they fulfill the order. (What?! They would be reimbursed by dhl if the pkg was really lost right? And they would try to please the customer and replace the Items asap, right?)
Altogether a trrrible experience.
I am most disappointed in Groupon for connecting me to a scammer. I have been dealing with this for nearly 3 months. Totally unacceptable!
I wish I had checked this website prior to purchasing the Groupon for something as simple as a stamp. I placed the order back in May and have yet to receive the product. Their customer service 'support' team responds to your email once every 2-3 weeks and delay the issue even more. It's interesting their Facebook page doesn't allow for reviews as well because they know they'd be out of business. The owner of this company must have the worst morals and ethics, not sure how you sleep at night. In time, they will be out of business. I'll continue to complain and attempt to file complaints with the BBB that they won't register with.
2712 Designs is a scam! I bought several items from them through Groupon. My items were never delivered and they have never responded to my emails. This company is dishonest and should be placed out of business. They have horrible customer service. The items I purchased were for a time sensitive manner and I never even got a response from them! It has been over a month since my purchase. DO NOT DO BUSINESS WITH THIS COMPANY!
Worst company ever! I ordered a personalized return address stamp and received a security stamp that just blacks things out. I was away for several months, so when I returned to open my stamp, I was disappointed to find the wrong one. There was NO number to call (sketchy) and so all communication was done by email. The company said it was all my fault and they would not accept a return, even though they could still sell the returned product. I had planned on buying more stamps for Christmas presents, but they could care less about that or my satisfaction with getting what thought I had ordered. Lesson learned - buyer beware!
DO NOT ORDER THE HAND EMBOSSER!
I ordered this to use on Christmas cards and did receive my order timely BUT the product totally does not work! The embossing is so faint that you can hardly tell there is nay indentation at all. No matter how hard I press down using the hand held stamp (my husband even tried) - NOTHING! I tried all types of paper even tissue paper - NOTHING! I contacted the company via Facebook and the response I received was that I need to break it in. Total scam! Do not purchase!
2712 Designs Reviews 0
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Overview of 2712 Designs complaint handling
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2712 Designs Contacts
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2712 Designs phone numbers+1 (888) 436-8117+1 (888) 436-8117Click up if you have successfully reached 2712 Designs by calling +1 (888) 436-8117 phone number 0 0 users reported that they have successfully reached 2712 Designs by calling +1 (888) 436-8117 phone number Click down if you have unsuccessfully reached 2712 Designs by calling +1 (888) 436-8117 phone number 0 0 users reported that they have UNsuccessfully reached 2712 Designs by calling +1 (888) 436-8117 phone number
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2712 Designs emailssupport@2712designs.com100%Confidence score: 100%Support
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2712 Designs address411 Bloomfield Dr #5, West Berlin, New Jersey, NJ08091, United States
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2712 Designs social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024 - View all 2712 Designs contacts
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