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360 Share Pro

360 Share Pro review: Download doesn't work 432

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Author of the review
12:00 am EST
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This review was chosen algorithmically as the most valued customer feedback.

I have tried to contact this company informing them of numerous problems with there application. The only way to contact them is by email but unfortunately I can't do that because it says there is an open ticket... Yet on my side it shows closed. I want to get my money back for a service that is not usable. Please give me any assistance you can... An address... Phone number... Email address... Anything to help. Thanks!

432 comments
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patrick rementer
Jan 06, 2008 6:37 am EST

I also bought a lifetime membership and i am unable to get music. It keeps saying conecting to the network.

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nuala m
Jan 06, 2008 10:22 am EST

Hi

I paid for a lifetime package on this site in December 2007 and have been unable to use it at all. I have asked for it to be re-installed but as yet have had no reply. Very disappointed

Nuala

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Sanjay kumar
Jan 07, 2008 3:24 am EST

My phone is not working properly due do some problem in the network of the tataindicom.

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bill d hader
Jan 10, 2008 3:09 pm EST

CAN NOT DOWNLOAD. SITE WON,T COME UP

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Cyril James
Jan 12, 2008 12:00 am EST

I tried to download limewire from this site but was diverted to 360shareprodownloads. £58.76 was taken off my credit card for software I did not want.

Beware people!

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Ammanuel Mastewal
Jan 13, 2008 11:47 pm EST

I purchassed for life time. I forgot my password & username to download linewire in to my new computer. What can i do.

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Joanne Coates
Jan 14, 2008 2:09 am EST

Not happy Jan. Purchased lifetime download. Lost when computer crashed now how to retrieve it. Nightmare. No contact details for 360Pro. Not good business!

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Carlene Kennedy
Jan 14, 2008 10:36 am EST

my son use my card with out my premission, and i know that is wrong, but you should have ask for a pin number because he do not know that . I won't my money back.

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Craig Bullim
Jan 19, 2008 10:32 pm EST

File in small claims court. Bring PAPER proof: contracts, communications, transactions

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Seth Monger
Jan 19, 2008 10:52 pm EST

push the button three times while holding the switch

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Bullard
Jan 23, 2008 6:19 pm EST

I could not get the 360share pro to launch either. I paid for a lifetime membership. I thought I was paying the advertised $24.95, and was surprised and confused when I saw the email confirmation saying $34.95. Turns out, there was a box that I had not seen on the side of the screen that is automatically checked for them to add an additional $10 for some other software. I thought it was unfair because I didn't see the box and had no idea I was being charged for this. That was my first clue that this business was a little shady... Then after downloading several times and trying several different versions of the Java software, I still could not open the 360 software. What a waste of money. I wasn't able to download even one song! And the guarantee isn't totally honest either. They take out a $10 fee "for processing" so you can't get your full money back. This is not clear as you are signing up! Luckily I saw a customer service number in one of the above postings which enabled me to call and cancel my membership, so I'm expecting $25 of my $35 back, but I wish it was the full amount because I got absolutely nothing in return for the money I paid.

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David Sturgeon /Scotland
Jan 26, 2008 2:59 am EST

Hi guys. I had the same problems as everyone else, then yesterday i remembered i had updated to java 10. Went into add remove programmes and dumped all java down to update 3. 360 is now working fine.
They must have conflicting drivers.
Hope this helps .
David Sturgeon, Glasgow, Scotland.

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Sandy Coulter
Jan 26, 2008 7:06 am EST

my program quit working so I went to the 360 share pro site,redownloaded the program and now it works great.

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daniel hhartsock
Jan 26, 2008 9:28 am EST

I have 360sharepro. I suggest updating your Java software. That should help out 85% of the probs i see on this site. However, the service really does suck and is misadvertised to the nth degree. i would not use this software again or suggest it to anyone. i would classify it as a shareware or FREEWARE program but not to buy, no way. sorry everyone is having probs. i feel your pain. can't we just get Microsoft to create a P2p music share program? they've cornered everything else's market out there as it is (Internet Exploiter).

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stacey greene
Feb 04, 2008 11:00 am EST

I wish I had looked at this sight first. Thank you for helping me get out of my subscription within 5days. They should be banned from use as it's not worth th hassle.

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Rebecca Gross
Feb 07, 2008 11:28 am EST

I could not work mine either but I found the phone number for them. [protected]. When I called the customer service rep said I had an old version adn if I updated it, it owuld work again. Off to try it out now...

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shirleen thorpe
Feb 11, 2008 8:50 am EST

I paid for the full versoin and life time package of 360 share pro and now i cant even open it up on my computer i will like to know whats going on, and how to start 360 share pro back to running again.

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shirleen thorpe
Feb 11, 2008 9:02 am EST

I paid for full life time membership of 360 share pro and now i am unable to open it up on my computer and i will like to know whats going on and when will i be using 360 share pro again.

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Harry Dawson
Feb 13, 2008 12:00 pm EST

I also paid for a full lifetime membership to allow me to down load music lawfully and as yet i am not able to download anything, i have tried many times to contact the company by email but i get nowhere how can i rectify this problem or get a refund.

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Debbie Linden
Feb 13, 2008 4:30 pm EST

The same thing has happened to me. Bought and installed program, worked for a couple of days and then it hasn't worked since. Have been unable to reach them as it says my e-mail address doesn't work. It was the only one I have. Avoidance is what I am getting. I want my money back, this program sucks.

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javier caamal
Feb 19, 2008 7:09 pm EST

no aparese el programa en mi computadora

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Cindy
Feb 21, 2008 7:10 pm EST

I downloaded this program myself a few days ago. and i got my money back, all but $10 US.. the whole thing is a scam and this is how you get out of it.. tell them exactly whats wrong, whats happened and how disgruntled you are by going to your members login and writing to the help desk. use a topic like "your program does not work" and then tell them exactly whats happened in a polite but pushy way, answer exactly what they ask you but demand a refund. when i downloaded it the program did not work from the beginning. I was charged $80 US when i only asked for the $30 membership and every time i went to download something it came up as invalid or sent me strait to a mobile phone add. If you have been ripped off by this company tell the police in America. When more people report it, the police will have to investigate and hopefully people will soon lean that share pro 360 is a scam. Good luck and don't give up on getting your money back!

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Stu
Feb 22, 2008 8:10 pm EST

360 Sharepro, MP3_freebie etc, are just ways of making money out of Limewire. I thought I was signing up to something along the lines of iTunes, i.e. legally buying music from a legal site. Downloading music from 360 SharePro is illegal.

Now to try getting my refund.

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marvin goebel
Feb 26, 2008 4:17 am EST

I need 2 download 360share again, how do i do that.

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randal
Feb 27, 2008 7:20 am EST

purchased 360sharepro 2 yrs ago,life time membership. i get a new computor and try to get it installed in this one and find out that my time is expired. it will not accept my e-mail name or password. crap wants me to get another lifetime membership...and they upped the fee...

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LINDA
Feb 29, 2008 5:32 pm EST

I TRIED TO ACCESS SITE AND SAYS ACCOUNT IS EXPRIRED OR
DOES NOT EXIST. THEY JUST SENT ME MY PASSWORD BUT I STILL
CANNOT GET IN. I PAID FOR LIFETIME MEMBERSHIP. WHAT A RIPOFF

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Beth
Mar 02, 2008 4:36 pm EST

I've had 360 Share Pro for about 1.5 years, and I've never had a problem with it. I don't know why everyone is complaining about it! It works fine for me - and I just downloaded music yesterday.

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joyce
Mar 03, 2008 12:08 pm EST

I just found this "complaint 360 share pro". I can't believe how many of us are complaining about 360 share. I paid TWICE for this site. I just got a new lap top and I can't find my account AGAIN with this site. I just want the music that I downlaoded. I don't want to pay a third time for this site. I guess everyone is right, this site is a FRAUD.

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anonymous
Mar 12, 2008 1:17 pm EDT

i paid for 360 share pro and it worked great for a couple months then all of a sudden it stopped connecting. somebody needs to sue their ###.

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B Russell
Mar 19, 2008 6:07 am EDT

Its your Java guys, you have to go find an old java, uninstall the new one and replace with the old.

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TaQuitra Fleming
Mar 19, 2008 8:05 pm EDT

Money was taken out of my account without my consent. I would like a refund. I can't get any response from this company. Other people are talking about a download that I never receive.

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Charles S. Graham
Mar 20, 2008 10:39 pm EDT

I purchased the 360Share Pro and it worked upon initial installation. However, I have not been able to log on since the first day. I want my money back.

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Aiden
Mar 26, 2008 10:21 pm EDT

my 360 share won't connect

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shawn
Apr 04, 2008 8:23 am EDT

im also a paid member and cannot connect in any way however when i reinstalled a folder appeared with all my shared files and they all opened on my itunes i still want my money or my product replaced

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ROSE PEREZ
Apr 04, 2008 4:41 pm EDT

i pay for 360share pro lifetime and i deleted it by mistake now i send email to the company and i dont get any one to help me to get it back or want a refund back

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ROSE PEREZ
Apr 04, 2008 4:58 pm EDT

i pay for 360 share pro life time i deleted it by mistake i tried to get it back and i couldnt so i email them an i haveing hear anything yet so i pay for some thing that i cant get back i went mymoney back since i cant got help so i can get something butter

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casey
Apr 06, 2008 4:34 pm EDT

Mine wont start up either. I called the [protected] phone # & they e-mailed me a way to get it to work again. IT'S NOT WORKING! Does anyone know their e-mail address?

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bobby jo foster
Apr 08, 2008 8:44 pm EDT

tryed to get pro share had to reg. twice have two accounts that they took money out of. but cant set up a new account on my new computer to get pro share need help, not going to set up another account this is bull ###.### THIS HAVE PAID WELL OVER 125.00 FOR A YEAR.

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carole-ann
Apr 12, 2008 11:10 am EDT

I paid £35.00 for a life time membership and and mine also is not connecting so whats going on.This is a con.

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mary donnelly
Apr 14, 2008 11:05 pm EDT

I signed up with 360 pro share 4 days ago and the subscription fee has just been debited from my bank account. I have been unable to download anything deispite various suggestions from their technical support team. I cannot contact them anymore and I 've had to retore my computer -I want my money back.

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360 Share Pro is ranked 296 among 432 companies in the Computer Hardware category