More than 1000 reviews matching “telus”

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TELUS - cell phone is not functional Complaint The Motorola Milestone will not dial long distance numbers without putting a "1" in front of all numbers. That means if someone calls you you cannot call them back since it does not dial a "1". All...

TELUS - unnecessary phone call after 12 pm Complaint recieving phone call in the middle of the nite after 12 pm and when you wake up and answer the phone, no ring tone and phone is dead. happens almost every 30 minutes. people need a rest and sleep in...

TELUS - over billing Complaint "What a bunch of swindlers" I lost my phone and asked for my account to be closed, they charged me for 6 extra weeks and when I asked for them to reduce the plan by taking off my add on's, they said...

TELUS - overcharges Complaint they charged Me double for all phone calls that were less than a minute each. When I wrote a complaint they sent me this letter Our system begins to count as soon as the phone connects, even before...

TELUS - horrible scammers Complaint Signed a 3-yr contract with them, was in the second year of the contract and went on holiday for two weeks. Came back and they disconnected my phone over long distance charges that were less than 30...

TELUS - customer service Complaint Hello, I am writing this letter to report the incompetence of the customer service rep. A years and a half ago I moved from Saskatchewan to Ontario to start my study in a college. Being unemployed...

TELUS - webstore Complaint I have never had such a nightmare dealing something before. The webstore is impossible to get through. I ordered a phone from them. Never got confirmation it was shipped, just showed up one day!...

TELUS - satellite & internet & phone. Complaint Well we moved, I got all my equipment out and ready. The guys get here. Can't hook up the one box. Cuz they're wimps (cuz it's to cold) and can't hook up a jack in the one room. Ok fine. Now I pay my...

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TELUS - home phone Complaint My mom has been having issues with her home phone for about a year now, several times through out the year she has no phone at all, she can't call out and no one can get ahold of her. She lives in an...

TELUS - lady from customer service. move in installation reschedule Complaint I was calling to reschedule my move in appointment. It takes me 45mins waiting on the phone which is normal. I don't know how complicated the rescheduling process is but it literally took me 20 min...

TELUS - what's going on? Complaint Hi I was offered a job by one of your employees in upper management in the dt Edmonton building sorting mail .this was a job offered o. A sexual nature this guy promised me a job 25.00 per hr full...

TELUS - customer service Complaint Good day My names jeremy kosowan This was my first day ever as a telus customer and i am not impressed My window for getting my Internet and tv set up was 9-11 am Wen Sept 13 i got 2 phone call...

TELUS - telus home internet Complaint Hi my name is Randyn and I am complaining about my home services that keep being disconnected after I’ve paid the bill on time or early, then charged twice for a reconnection fee of 45$ customer...

TELUS - not advised of non refundable policy Complaint October 20, 2017 @ 2pm at Eastgate Square, Hamilton, ON We were requesting a prepaid plan for my mother to use on an phone from a different carrier. Employee said we would need to pay for Sim card...

WestJet Airlines - westjet cancelled flight to turks and caicos Complaint lleana Maria Tamaian /Gheorghe Alexandru Tamaian #4 Evansdale Way NW Calgary, AB, T3P0B1 Nov 22, 2017 To West Jet Head Office I have to bring to your attention that I was unhappy how West Jet handled...

TELUS - I am complaining about your sales representative cheating Complaint I was walking at Southgate Mall, Edmonton, Alberta. There was a sales promotion open booth, a female sales agent introduced herself as Kimberly providing me her phone number as [protected]. I had a...

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TELUS - poor customer service Complaint I called Telus on Dec. 15th to make a payment arrangement on my balance. I was told I was not eligible for a payment arrangement. After several transfers and more holding, I finally decided to just...

TELUS - mobility service Complaint Well I have been on hold for 30 minutes after a call back wait of 2 hours...still waiting...they wont honor the deal they made me over the phone...tried going into a store...one hour wait...no chair...

TELUS - Optic fibre connection installation - needs corrections & follow-up. Complaint SUBJECT: Installation of 'Optic Fibre Technology': Earlier today we had a gentleman that came to our home to set us up with a Fibre Optik Connection. I believe his name was Sam Wu. He was very...

TELUS - bills that were cleared up years ago and you are recharging 3 times Complaint MY name is Steven Stoesz and i am willing to get a lawyer and the BBB involved here there was an account [protected] that was from 2014 my wife had 968.00 of that cleared in her bankruptcy and we also...

TELUS - mobility Complaint This evening at approximately 745 pm I called *611 to arrange a travel pkg for my husband's phone and to arrange to have another line put onto vacation disconnect. We have 6 line on this account and...

TELUS - customer service in store Complaint The TELUS Store at the Cottonwood Mall in Chilliwack, B.C Canada At approximately 10:00 am on Saturday, April 6th 2019 The 2 girls working at this store should be given a day suspension for how...

TELUS - Stay away Complaint One month it's ok, then they overcharge because they feel like it. After countless hours on the phone, they give you a credit. The next month's billing shows no credit and they have no notes on their...

TELUS - Home services Complaint Tricked int a 3 year contract for security I called to sign up for internet after having been on the phone all day and having issues all day with telus I still decided to sign up for internet and...

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TELUS - Internet Complaint March 15, 2022 - Moved into my current location in July of 2019 and signed up with Telus internet. For almost 3 years I have had several issues with my internet, mainly with the service dropping -...

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