More than 1000 reviews matching “telus”

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TELUS - $$300 adsl modem that is useless now Complaint I am more than furious at Telus's remark saying they do not refund equipment purchased from other shops! CCTS said that this is Telus response to my complaint about Telus Mobility wireless stick and...

TELUS - did not promotion price Complaint Vancouver, BC 2011. 04.28 I signed up with Telus after a solicitation call from them. At the time Shaw offered $10 for internet and $10 for the phone (in 2010 April). Telus offered me the same deal...

TELUS - Telus mobility and home smart security Complaint Hello Complain Department: I would like to submit a complaint regarding Telus Representatives. One of the Representative has contacted us on Nov 05,2022 and sold us the different plan, which we...

TELUS - no customer service / loyalty Complaint I have tried out a lot of mobile providers but no one has had the worst customer service/ loyalty to there customers as telus. I have been a with them for a while now and I am also a "Platinum"...

TELUS - door to door sales claiming to be telus Complaint Nov 22 at 7 pm, 2 young men came to my door in the dark wearing Telus white coats and holding a laptop, started to try to sell me Telus Mobility products, I asked for Telus ID they didn't have any...

TELUS - Telus mobility services Complaint On [protected] in Londerry mall NW Edmonton.I was approached by Telus sales representative and I was informed about there promotion on mobilities services in my response their offer was am already...

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TELUS - Formal complaint regarding unpleasant experience with telus Complaint Revathy Prabu 13014 162 a ave Date : Oct 6, 2023 Dear Darren Entwistle, I am writing to you today to express my deep disappointment and frustration with the abysmal customer service experience...

TELUS - poor service, bad products Complaint On friday, I went into the telus store to buy a cell phone to have a pay as you go service. They offered me a package that included the phone & a free $50 card of minutes. She told me the phone...

TELUS - poorly trained reps Complaint On the night of 15th November 2010, I had the most unpleasant experience with Telus Customer Loyalty and Retention Representative. The situation was all due to a hardware switch for my wife’s mobile...

TELUS - installation Complaint All I want to do is use Telus' services, especially the Internet, but it's almost impossible to have it installed! First of all, I just moved into a building on Granville Street in Vancouver that...

TELUS - telus mobility Complaint I was waiting for my contract with Telus to expire - June 2016 so I could consider other options. had negative experiences with Telus, and was waiting for my contract to expire to be free to consider...

TELUS - Telus mobility Complaint Hello there, My name is Melissa Doliwa. I am currently a client of telus home services and recently discontinued my mobile service. I was surprised to receive a bill in the mail today in which I am...

TELUS - persistent calls from Telus Mobility Promotions that will not stop. We feel harassed at this point from Telus. Complaint My husband and I were with Telus Mobility less than a year from July 2022 to October 2022 when we changed providers. Since then we have continued to get calls from Telus Mobility Promotions. After we...

TELUS - Telus mobility Complaint Recently my 2 year mobile phone contract with telus was coming to an end. I had the bring it back program where I need to return my phone to telus by May 7th 2023. I was decided to move to another...

TELUS - horrible customer service Complaint I called Telus to discuss a problem with my bill, not to mention how i called to suspend my service a month ago and they never did. After not being treated well by the attendant, I was put through to...

TELUS - immediate collection agency Complaint March 3/2010 I decided I had had enough of the Telus internet service as it was constantly disconnecting. I knew there was cancellation charges and these I gladly paid just to be rid of the sub...

TELUS - very upset disappointed customer Complaint We have been with Telus and recently purchased over $1000.00 on cell phones not to mention my kids phones and past contracts. I got the highly recommended new 9900Black Berry Bold a $600.00 phone I...

TELUS - worst customer service ever Complaint In first week of November, 2014 I signed up for OPtik TV, Internet and Phone service for a 3 yr. contract by a door to door Rep. He also said that when My services are up and running and that I am...

TELUS - deceptive advertising Complaint Telus offered the Connect 75 Unlimited wireless data plan. Data bandwidth per month was clearly defined as "Unlimited". So we subscribed to this service and paid full-price for the hardware (not...

TELUS - non-existent customer service for seniors!!! Complaint Even now... Years later... Nothing has changed. Telus' customer service continues to be absolutely appalling. Try calling them!!! The "higher than average call volumes" they experience are routine...

TELUS - land line telephone service Complaint My wife and I have lived on our acreage for the past 7 years. The first year we were without land line service through Telus as they had given away our line to a nearby house since our home had been...

TELUS - credit card charges Complaint In May, I attempted to set up a Telus Mobility Acct. on-line. I followed through the process as far as entering my Credit Card number on the secured site. I kept receiving a message that the request...

TELUS - poor installation and service Complaint I contacted Telus to bundle my internet, phone and optiv tv. The installation was set for November 17th. The installer, we found out to our dismay, did not know what he was doing. We ended up with no...

TELUS - new charge for texting to usa numbers Complaint I recently was informed that Telus will be charging 40cents per text message sent to a cell number within the USA from a Canada phone, while other companies have done the same, I have been with telu...

TELUS - unfounded referral to collections Complaint I am filing this complaint because Telus has placed my bill with a collections agency although I was in process of speaking with telus in regards to incorrect billing for equipment that I did not...

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