sears Complaints, Reviews, Information

Sears - poor quality Complaint Sears Kenmore Elite model 106.51183 Refrigerator purchased October 2012. Three repairs since purchase, all having to do with dispensing unit, whether ice making or water dispensing. Last repair ha...

Sears - delivery property damage claim Complaint The Sears delivery team, while in the process of delivering a refrigerator, smashed it into my dining room chandelier, virtually destroying the fixture, along with door blinds on my entrance door...

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Sears - er 1f code Complaint I purchased a Sears Kenmore Elite French door refrigerator in May of 2012. The first one didn't work 2 weeks and was immediately replaced by Sears, no questions. The second one, constantly popped and...

Sears - poor service after initial window install Complaint We had 3 windows and a patio door installed in July 2015. At the end of the installation, it was noted that the screen for the patio door was missing and there was a flaw in the glass for one of the...

Sears - Failure to respond/arrive at appointments Complaint I have made 29 telephone calls to Sears in order to obtain Service on my Sears Master Protection Agreement for my Washing Machine. Three appointments have been scheduled but no Service Agent ha...

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Sears - refund of gift card Complaint I made a fairly large order from Sears with two electric gift cards. Upon seeing a mistake on the order I canceled the order. So I come to find out that they would not refund the funds back on the...

Sears - technician attempting to overcharge Complaint Dear Sears, I am placing a complaint on a service order # [protected] provided by your technician #0015181 on July 29, 2015 (Sears # is 0008935). This was for the repair of my Kenmore washer model...

Sears - beautyrest mattress Complaint I Purchased a mattress and box springs in 2013. The mattress stated to get deep humps in it, but we thought it might just be a little bump because it was on one side then they began to develop hump...

Sears - fridge Complaint i have a 2013 Kenmore refrigerator model [protected]. it was working fine all this time. one night last month, the fridge was making too much noise and in the morning the display started showing ER...

Sears - completely unprofessional service! Complaint I have ordered a mattress from www.sears.com and there was supposed to be a free delivery. When I ordered a I had no idea that I was supposed to request a free shipping! I contacted Sears customer...

Sears - refrigerator/home delivery sears Complaint We went to Sears on University in the city of, Little Rock on April 01, 16 we found the refrigerator we wanted ordered it and had it delivered to our residence, but the refrigerator did not fit. They...

Sears - washer dryer combo unit Complaint I bought a washer dryer stackable unit from Sears in August 2015. This past month it starts making loud noises during the spin cycle, finally it stopped spinning. I call sears repair service to come...

Sears - kenmore elite refrigerator Complaint Spent over $3, 000. 10 months ago for this frig and the same 1F error everyone else has had is constantly going off. Sears repair came out and said they could not fix it because it was not displaying...

Sears - kenmore built in oven model 790 Complaint I wanted to call your attention to what I believe is a serious defect in the Kenmore built-in oven we purchased from Sears in December 2011 (Model 790.) As you can see from the attached photo, we...

Sears - safety hazard Complaint I purchased a Kenmore Elite refrigerator Model #795.[protected] & Serial #604-KR01810 several years ago. During that time the light bulbs have burned out numerous times and been replaced. This past time...

Sears - charging for warranty service Complaint My kenmore four year old refrigerator model [protected] was diagnosis with a bad compressor. The warranty states "if the seal Ed refrigerant system is defective within five years from the purchase...

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Sears - Home department Complaint Bought vacuum at Sears told me they sold filter. Went today for filter. Can't find it on display. 30 minutes to find someone that works in dept. She knows nothing! Tells me she was only hired 2 day...

Sears - sears home service Complaint I purchased a Heating and Cooling system from Sears on June 15, 2016 for my rental property. Recently, my Tenant turned on the heating system, she realize it was not working properly. Cold air wa...

Sears - sears home appliance repair Complaint JReganJr I am really in need of customer service & support from Sears Home Appliance repair. I am a VIP customer program with 20+ appliances under a support agreement. I call over a month ago to...

Sears - washing machine Complaint It started rusting around bleach dispenser this past year and even the hinges are rusting some. Sears will not stand behind their product saying this is a cosmetic complaint but looking online there...

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Sears - avoid! Complaint I simply don't recommend Sears because of their terrible and poor quality and of course because of their so called support. If anything happens be prepared to be treated terribly by their support...

Sears - craftsman zero turn mower Complaint This thing has been a price of # from day one! The spring tensioner for the belts keeps coming off last year one of the things the blades mount to broke off I called sears home repair and was told...

Sears - refrigerator Complaint I purchased a refrigerator from Sears online; my delivery date with was Thursday 5/11 between the hours of 1-3. They called and told me that the refrigerator was damaged and that they would deliver...

Sears - online order Complaint I have just had a terrible experience with a Sears online purchase of a bandsaw. Everything that could have possibly gone wrong has gone wrong with this order. $300 had been removed from my account...

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