More than 1000 reviews matching “telus”

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TELUS - Telus equipment Complaint From: SHARON L Sent: July 10, 2023 2:37 PM To: [protected]@telus.com Subject: EQUIPMENT RETURN URGENT Importance: High I just spoke to a manager named Dave (200 pm) here in Calgary and he told me...

TELUS - terrible service and rip offs! Complaint I've been a customer with Telus for over 6 yrs now. Just last November I decided to buy a Blackberry because it is essential for the industry I work in. Approx three days ago I discovered my charger...

TELUS - unfounded date usage charges Complaint Since I became a Telus Pay and Talk client I have had various problems. Initially I could not send or receive text messages. So they gave me a new number. Then I couldn't receive picture message...

TELUS - mobile internet key Complaint I have had my Mobile internet key from Telus since sept 21 its now feb 1 I have had nothing but problems and high bills fopr crappy service and bad connections, I contacted telus the tech support guy...

TELUS - ruining credit rating Complaint About 18 months ago I decided I didn't need my cell phone right then Because I was only using it to text my kids... Upstairs.. So I called to Have my services cancelled until further notice. I...

TELUS - customer service for new accounts and for current accounts Complaint On Oct. 27th, 29th and Nov. 2nd my niece has been shuffled to no less than 5 different customer service and technical reps while trying to get her phone and internet set up on an already established...

TELUS - Telus fiber new install Complaint We booked an internet install for Aug 20,2022 between 5 and 7pm. The installer called at 650 saying he was late and was on his way. He stared the install , terminated the fiber inside the suite...

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TELUS - fraudulent charges Complaint October 25, 2008 Sept 2007, I called Telus to cancel my internet account due to very slow speed and ongoing outages. For several months I was charged for service I did not get. I was offered some...

TELUS - billing Complaint I decided to switch to a different carrier and had two cell phone numbers switched from Telus Mobility to the new carrier 6 days before my Telus contract was up. They sent me a bill for $200.00...

TELUS - do not upgrade your plan! Complaint Do not upgrade your telus mobility account even for a month! I had two shared 30 plans and was going away so I decided to upgrade my account to the shared 40 plans for a couple of months as I wa...

TELUS - pay & talk billing Complaint Under telus mobilty pay & talk (So the promises go) I pay for services up front... Messaging 2500 gives 2500 outgoing texts at a rate of $10.95 / 30 days... After topping up the account with $25...

TELUS - internet contract Complaint I phoned telus internet services to switch providers after my three year contract was finished in June, My computer is on its last legs and so I saved up money to get a new computer and wanted to...

TELUS - why telus cable box in front of my store? Complaint I'm the owner of Zhong Qiao Hair Salon located at 4889 Clarendon Street crossed by Kingsway in Vancouver(Post Code: V5R 3J3) and I am the hair stylist as well. In front of my Hair Salon which is my...

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TELUS - forced into a 2 yr contract by mis-information Complaint When I signed on initially with Telus in mid Dec. 2010, I purchased two HD receivers separately so I would not need to rent the box from them nor would I need to sing any contract. When I called...

TELUS - data usage Complaint Hey something to pass on to you freinds. Tis applies to telus mobility account and data usage. Over the weekend of November the25th, telus upgraded there servers ( the counting has changed according...

TELUS - promise a new hp laptop when signing 3 year contract Complaint A year ago, I was promised by Telus that if I signed a 3 year contract for cable TV and internet, I would receive an HP laptop valued at $500.00. After signing on with them, I continued to wait for...

TELUS - sim card refund denied Complaint I bought a sim card on 14th Nov 2015 from Telus store in square one mall Mississauga (Receipt Attached) store no: 6424. This sim card is not yet activated. Later, I decided not use this card and went...

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TELUS - customer service Complaint Im a former employee from Telus and even thou we parted ways i wanted to stick with Telus cause they have the best coverage and good customer service until a few days ago. Im so disappointed and...

TELUS - mobility service migration to an employee corporate account (epp) Complaint My husband and I have a consumer mobility account with Telus. Our 3 year contract ended Nov 9th. I recently learned as an AHS employee I can migrate our account to an AHS special offer for employee...

TELUS - internet Complaint We live at LQRV in Qualicum Beach, Vancouver Island. We had 4 arrangements with Telus to install Internet on our lot .There is Telus box already on the lot. They only must plug it in. Three time...

TELUS - internet Complaint 30OCT2018 I have had an ongoing issue with my internet for almost 4 months now, telus keeps sending out technicians that can't resolve the issue, the last few techs have said a more specialized tech...

TELUS - Telus Fibre Installation Complaint I had a discussion with a Telus rep about where to run the fibre installation as we are planning on pouring cement on the side where our services come in. He indicated that he would see about running...

TELUS - Switch from koodoo to telus Complaint Needed a new phone. Got haggled by a new salesmen to switch from koodoo to telus for convenience AND a lower bill! Have a $180.00 credit with koodoo as a result of the switch because of course any...

TELUS - Telus/ADT home security Complaint We had Telus/ADT security come to our home, AGAIN to try and fix our cameras due to whatever the NOW issue was, and the technician had to change out a camera again and in doing so broke our garage...

Tom Harris Telus and Koodo Store 2401C Millstream Rd #147 Victoria BC V9B 3R5 - bib mobile phone program problems returning phone as per signed telus agreement Complaint Our account [protected] Mobile [protected] Serial #[protected] Device iphone black 64 GB Account and Applecare extended warranty. Closed 21 Nov. 2022.Store Telus at Millstream Victoria BC Phone...

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