AAA Heating & Air Conditioning Service’s earns a 1.0-star rating from 1 reviews, showing that the majority of homeowners are dissatisfied with HVAC services.
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I've been using AAA Heating & Air Conditioning Service, Inc
I've been using AAA Heating & Air Conditioning Service, Inc. for a long time now, and they have an annual service agreement that includes two visits a year. Recently, I had an issue with my air handler leaking water and the ducts smelling bad. I found the leak myself, but when I contacted AAA, they were not helpful at all. They lied to me multiple times, didn't return my calls, and even broke appointments with me to prioritize higher paying customers. It took them three months to finally show up, and when they did, they were two hours late and only completed half the work because they ran out of daylight. The technician thought the problem was with the outside blanket and promised to return with a senior technician, but they never did. They also didn't spray for mold like they were supposed to.
After three months, AAA contacted me again to finish the work, but when the technician arrived, he refused to follow my instructions and check the blanket. He repeated the same inside tests the first technician did and said it was our problem. He didn't even spray for mold like he was supposed to. To make matters worse, AAA classified this as a new "special" service call and charged me almost twice the rate without telling me beforehand. They lied to me about the visit, the warranty, the charge, and the "special" rate. They didn't even do the work they were supposed to do, and now they're trying to bill me for it. I want the bill cancelled.
Is AAA Heating & Air Conditioning Service Legit?
AAA Heating & Air Conditioning Service earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for AAA Heating & Air Conditioning Service. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Aaaheating.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
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- The website belonging to AAA Heating & Air Conditioning Service has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
AAA Heating & Air Conditioning Service Reviews 0
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About AAA Heating & Air Conditioning Service
One of the key strengths of AAA Heating & Air Conditioning Service is their team of highly skilled and experienced technicians. These professionals are certified and trained to handle all types of heating and air conditioning systems, including installation, repair, and maintenance. They use the latest tools and equipment to ensure that every job is done efficiently and effectively.
The company is committed to providing excellent customer service, and they go above and beyond to ensure that their clients are satisfied with their services. They offer flexible scheduling options, including emergency services, to ensure that their clients' needs are met promptly. Additionally, they provide upfront pricing and transparent communication throughout the entire process, so clients know exactly what to expect.
AAA Heating & Air Conditioning Service offers a wide range of services, including air conditioning installation, repair, and maintenance, furnace installation, repair, and maintenance, heat pump installation, repair, and maintenance, indoor air quality solutions, and more. They also offer energy-efficient solutions to help clients save money on their energy bills.
Overall, AAA Heating & Air Conditioning Service is a reliable and trustworthy company that provides exceptional heating and air conditioning services to their clients. With their experienced technicians, excellent customer service, and commitment to quality, they are a top choice for anyone in need of heating and air conditioning services.
Overview of AAA Heating & Air Conditioning Service complaint handling
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AAA Heating & Air Conditioning Service Contacts
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AAA Heating & Air Conditioning Service phone numbers+1 (859) 254-8838+1 (859) 254-8838Click up if you have successfully reached AAA Heating & Air Conditioning Service by calling +1 (859) 254-8838 phone number 0 0 users reported that they have successfully reached AAA Heating & Air Conditioning Service by calling +1 (859) 254-8838 phone number Click down if you have unsuccessfully reached AAA Heating & Air Conditioning Service by calling +1 (859) 254-8838 phone number 0 0 users reported that they have UNsuccessfully reached AAA Heating & Air Conditioning Service by calling +1 (859) 254-8838 phone number
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AAA Heating & Air Conditioning Service address142 S Forbes Rd Ste B, Lexington, Kentucky, 40511-2017, United States
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AAA Heating & Air Conditioning Service social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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