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I recently was made aware that aaa had charged my credit card for services i nolonger wanted or renewed. Unfortunately, we had a death in the family, so i let me mail pile up. When i finally got around to reviewing my statements i noticed a charge from aaa. I called to get a refund for a service i did not renew or use and they would not do it because it was 45 days past their credit card posting. I never used their service and one would think with a company that big they would have more customer care. It really ticks me off when companies charge our credit cards without our knowledge. I will write to their complaint department in hopes of getting this refunded, as i purchased a new acura which comes with it's own roadside service grrrrrrr! Do not pay with credit cards
The complaint has been investigated and resolved to the customer’s satisfaction.
A field representative from West Covina California threatens my family who resides in West Covina personally with her poor experience, psychologically and vulgar mind. Her name is Kathy Bustos and she drives up and down my block yelling she will never pay for our families injuries. She works out of the city of Arcadia and Diamond Bar CA.
Kathy Bustos is helping AAA fraudulent from West Covina, CA 91790. Fraudulent ethics.
Vulgar and rude.
Lude.
AAA fraudulent acts turned out in murder. fatal and wont pay.
I completely agree my wife died in a horrible car accident and I heard the same feedback.
AAA didn't pay out and all we heard was harassment and threats of no pay. This agent also attempted to touch my body physically without my consent.
This agent is rude and aggressive. I hear many of this everyday now.
This agent is a thief.
It is her fault my life is a total mess.
This person is so disgusting she accused me of something false.
This person told me straight out she would never pay for my families injuries. It works in her and the local police departments favor because they are both same disgusting.
Liars.
This lady promised to never pay my family for injuries.
She cursed me and so did her male co workers.
Someone like her should be in jail.
Her insured lied to her company.
I have heart problems because of her lies now.
She asked if I was at fault and because I said no.
Heartaches