Abe's of Maine
Reviews and Complaints

I bought an Sharp Aquas Flat Screen LC37D62U from Abe's and a separate 3 year warranty in 2007. My sound started to disappear and I could not make it louder. I called Abe's for repair and they said my warranty was with "Repair Tech" and they went out of business. Abes chose that company for their warranties so they should be responsible for their business liaisons.One more reason never to buy a warranty.

This store has stolen from us - and their salesmen are pushy, shifty and underhanded. I placed an order for a new TV on 10/17/2008 at 4:28 p.m. CDT. I then had a question and called them, only to hear a recording stating that they are only open four days a week and a half-day on Fridays. I canceled my order immediately (4:55 p.m. CDT).

The following Monday, 10/19/2008 (11:20 a.m. CDT), I received an email from Adi Reed with Abe's confirming the cancellation. My bank card was not charged at that point. Then, a pushy salesman with Abe's named Larry called several times during the week and left messages for me. I did not call him back because I purchased the TV from another merchant.

On October 24, Larry went into their system and created a whole new order (new order number and everything) and charged my card $1, 547.18 without my knowledge or consent! This caused my bank account to be overdrawn by over $1, 000 and has caused severe financial hardship, not to mention several hundred dollars in overdraft charges. Because this credit card is linked to my checking account, I will be charged $35 for each and every overdraft. So far, the bank is already going to charge $325.00. More is sure to follow. The bank has not posted these charges, but they will do so tonight.

I intend to pursue this to the fullest extent of the law. I believe that this Larry at Abe's of Maine knowingly, and maliciously, processed this charge in spite of the fact that I had clearly canceled the order.

I am disabled and we don't have a lot of money, and $1, 500 is a lot to us. It appears (to me) that Larry got frustrated/angry because I didn't return his phone calls and subject myself to his high pressure sales tactics. Well, they are going to regret this. Because of my disability, I have nothing else to do all day, so I am going to pursue this along every legal and public avenue I can.

I have one last thing to say directly to those at Abe's of Maine:

I hope you read this, and I hope you give long and serious thought to the direction you're headed in this economy. Many businesses selling luxury items like electronics are going to fail, starting with the crooks who took advantage when times were good. Businesses that treat their customers like you have treated yours will soon become and endanged species. You'd better get rid of thugs that deceive and rip off customers and treat your customers better. If your head is still in the sand after reading this, then you ought to surf on over to your local Better Business Bureau's website and read about your unsatisfactory history. Unfortunately for myself, I wish I would have done so before trying to purchase something from you.

On 17 October 08 I ordered a Denon receiver from Abe's of Maine. One acknowledgment email and nothing further.

By late Monday, 20 October, I checked the Abe's of Maine web site and found no progress on the order. Moreover, the transaction had not been charged to my credit card. I checked the web and found lots of complaints about Abe's of Maine concerning calls to sell more stuff and charges for shipping. I decided to cancel the order.

I sent many emails stating the order was canceled; no response to any. Also made calls to Customer Service, which were put on hold.

Yesterday I discovered the transaction had been charged to my card; I immediately canceled the transaction and sent more emails to Abe's of Maine. Again, no response whatsoever.

Fortunately I specified on the original order that shipment must be made with Signature Required. I will refuse any attept to deliver. The run around and total lack of communication is a huge annoyance and certainly the worst customer service I've ever encountered.

On Wednesday 22 October I discovered a box on the front porch here in PA. A UPS delivery with the Abe's of Maine return address. No one knocked or required a signature. It's pretty beat up, slit open on one side with peanuts escaping. I have now sent emails to Abe's of Maine that they own a box on my porch and have 48 hours to have it removed. They are in NJ; I have a second home there so taking them to court may be my next step.

I will never, never shop at Abe's of Maine again.