Abe's of Maine
Reviews and Complaints

Salesman extremely pushy & aggressive claiming to have a us consumer version of the warrantiable fuji film x100v in stock and ready to stock. Suspicious as other reputable shops have waitlists over 1400 buyers waiting for this camera. Reviews don't give me much faith in what "michael" @ abes of maine is telling me. To move on or purchase... Not feeling good about this. Truth or lies

I paid $299.00 plus 3rd-day select shipping ( for an original Nikon part listed on their web site for $299.00.
They sent me a cheap knock off that was not even for my camera.

When I got the wrong part I immediately called them. They did not return my call. I tried maybe 20 times and sent full and comprehensive images of the part I received. Invoice, and other photos of product and box (5 images).
I tried calling them for an entire day and only got a rude person called Adam, who proceeded to tell me that the right part had shipped and that I would have to wait for customer service to return my call. This did not happen. I called them continuously for the whole of the afternoon, and until 10.15 the following morning. Eventually a woman called Christina picked up and proceeded to tell me that they sell 100's of these things and that I was wrong as a part they sent would work on my camera. I told her that the $50.00 knock off that they sent to me would fit my camera. I told her that this part would not even fit my Nikon D850, as it was for an altogether different camera. She responded that they did not even sell the original Nikon Part as I found on their we site, and duly ordered. with three day shipping that costs me $44.00.
At this point, I am so disgusted that I want to get the original NIKON BRAND PART THAT I ORDERED AND PAID FOR, or get my full cost (299.00) PLUS SHIPPING($44.00) reimbursed ASAP as I need the Original part for my Job. I waited indoors all day on Thursday 25th to get the correct package.
I have since checked Abes of Maine website who still lists the original part even though they denied it when I called them. They have the lowest score with the BBB, and hundreds of complaints about them online. Judging by their rude employees and unresponsiveness I can easily see it now.
I want my whole cost, and shipping back at this point as I am going to have to order the part from elsewhere.
They are refusing to re-imburse my costs and shipping and to issue out a credit in a timely manner. They are not even contactable today.
Their service is the worst I have ever come across from an online business. They have employees who are rude, uninformed, and they are unethical.
Please help me recover my full costs.
This is all false advertising, and very poor service (I mean VERY poor)
They will not help or co-operate.
My phone [protected]

Deborah/Paul Eyres

190 N. High Point Blvd Unit C
Boynton Beach, FL 33435
[protected]@pauleyres.com

On July 21st, 2017 I purchased a refurbished Nikon D7100 Camera from Abe's of Maine at a reasonable price. The next day I got a call from the asking me if I would rather buy the retail version which was only 100 or so more. I should have canceled the order right then but on an impulse decided to buy the new one. I noticed right off that the battery seemed to drain much faster but it was not totally unacceptable. A few months later it sudden starting draining the battery in one hour if left on. I changed lens to make sure that was not the problem. I also changed batteries and tried to eliminate any possibility of it being something besides the camera. I call the customer service line and after being on hold for a few minutes an automated voices says " goodbye" and hangs up. I tried to call again, the same thing. I finally called their sales line which answered immediately. They promised me that someone named Lisa would call me back the next day and that the reason the customer service line got no answer was because they were in a meeting. No one ever called back. I called Nikon to get educated on them not being an authorized dealer and that I would be out 250.00 just got get the camera repaired, maybe. This company will take your money and not honor their guarantee. They are deceptive unscrupulous jerks with no integrity.

I don't trust them anymore. Don't know what I was thinking and why I continued dealing with hem after they called me and asked to verify my order after I placed it. It's strange because usually, no one needs any kind of confirmation from customers. Are they special or what?

Ok, I confirmed everything they wanted. I was promised the camera would be delivered within 2 weeks. Great, I was excited. However, nothing has arrived yet, it's been 5 weeks since they last called me and told me about the delivery date. I emailed and called them, but got no response. What kind of service is that? I want my money back.

A simple scheme like this works almost everywhere: a person orders something and gets an email with a confirmation with verything about his/her order.
But this store is a little different. After this standard email they send you one more asking to call them to get a final confirmation (what?) and when talking to them you find out that they decided to charge you extra money for who knows what. Looks like a scam and that's why I don't want to risk.

I was shocked when I found Abe's of Maine website! They had very large variety of products an prices were so great, so I decided to order immediately. I wanted a camera for such a long time and I thought that I finally found a great place to buy one. I placed my order and paid for it. Waited patiently for weeks but nothing arrived so I called them to ask about my order. The phone number provided on their website was not working, so I tried to email them but there was no response! Only then I understood that Abe's of Maine was too good to be true. These people scammed me and stole my money! Avoid at all costs!

Abe's of Maine seems like a scam! Tried to contact someone from the company many times but they never answered. They have a contact phone number on their website but they never pick up! I received a defective camera. The camera itself was ok, but the lens was damaged. I paid over $1000 for the camera and I was expecting to get high quality product, and was shocked when I saw that lens was completely smashed! Of course I can take it to the repair service, but in my opinion it is their responsibility and they should give me a replacement!

Hi

This has to be the worst company in the world! I placed an order with them. I never got my order. and now it looks like they filed to bankruptcy and reopened show in a different state to avoid there responsibility to there customer of delivering the products they got paid on. I have tried to call them and email them and all I ever get back it a default email saying.

Thank you very much for shopping with Abes Of Maine
Please contact our customer service department at [protected] and one of our representatives will gladly assist you.
Your business is greatly appreciated and we look forward to hearing from you soon and resolving the issue!
Sincerely,
Abes Of Maine

They never care to forward my email to the correct person.

If it's true they filed for bankruptcy how is it that they are still using the same domain name and adverting? This is very misleading to customers.

Negative five stars

No shipping yet, 13 days after I was ordered and billed. No notice of back order and "it will leave the warehouse in a day or two". multiple emails not answered, and lied to on phone regarding shipping--"just went on the truck". Ridiculous hours, especially for the west coast. There will be an upsell call after ou order online--that is why I order online, to avoid that. Worst transaction other, waiting on Paypal dispute, may escalate, to get a refund.

Avoid at all costs.

I purchased a camera from Abes of Maine in Edison, NJ and paid 119.00 for 5 year warranty and I’ve been emailing and calling for over a week. No one will return my messages. Besides this being terrible business, it is criminal. I have a problem with my camera and no one will help me. I have recently noticed some other people with horrible testimonies with the company too. If I can not get any help I should at least get my money back for the extended warranty. Shame on you!

Bought 3 year warranty. Camera became inoperable. Called warranty company. Said they would replace camera. Waited requisite 14 business days. No camera. Called numerous times both to Abe's and warranty company. Now found out model no longer made. Have all lenses and accessories. No one is getting back to me. So frustrated. May have good prices, but bad customer service. Left holing the bag! Recommend going to small camera store to buy equipment

Read their customer service promise. They do not uphold!

Like everyone else here, don't do business with them. They offer free shipping them try to upsel you some expensive shipping. They charged my credit card after i had canceled the order. I had the Visa website open and watched they charge my card after being told the cancel went through. They get real snotty when you tell them the State Attorney Generals office is now involved. There should be a Federal law against scammers like this.

Total lack of customer service and respect for customer. I placed an order with them on Monday morning for laptop with overnight shipping and paid $45 just for the shipping. I followed up with a call to confirm the order and request for tracking number. I was assured I will have my laptop by tomorrow and I should receive my tracking number by the end of the day.
No tracking number ever showed on their site or nay emails! called the next day and the message says" we are closing early on Monday afternoon and closed all day Tuesday and Wednesday"! Great! Paid for overnight shipping and which actually took 5 days!
I can understand and respect that any business can close for holidays but they should have the courtesy of warning customers on their website and also inform them when they place order and to just take their money and provide them with no service.

I ordered Canon 50mm F1.4 USM Lens. It was the chepest price I found on the internet. They charged my credit card. I received confirmation email. I even received a second confirmation email that says it had been shipped. I was supposed to receive it in 5-6 days. After I didn't received it in 10 days and I realized they put the money back to my credit card. They never told me anything, they didn't call me, they haven't sent any email. And now I see that they changed the price of the lens. I called them (Mike Grant, my personal Sales Agent as I received an email), there was no answer, I left a voicemail, they haven't called me yet. I will make many other complaints to every website. People should never buy anything from them. They

When buying an exercise bike on their webiste it states 'shipment in 6-8 days'. In reality Abe's of Maine does not even stock any of this equipment. The item was ordered on Feb 6 and the 'estimated' ship date is now Feb 25, 19 days later. Also, I received a call today. Instead of free shipping, the caller suggested I pay $99 additional for UPS. This is a safer method than using a Freight forwarder that could 'tranfer the shipment' 7-8 times in route, therefore risking damage. This damage I as the customer would need to claim with the freight forwarder and Abe's of Maine would not be responsible. BUT, by paying them $99 for UPS I could avoid this risk. I said forget it, send it by Freight forwarder. Then the caller pretended to talk to his manager and the UPS dropped to $29. I then said 'cancel the order' and the UPS suddenly dropped to zero, because I lived in Wisconsin and he liked the Green Bay Packers. No kidding. These guys a crooks.

I purchased a 46" Samsung TV along with a 5 year extended service warranty from Abe's of Maine in 2007. All was well until recently..I never needed to use the warranty. Now I have a problem with the set and attempted to contact the warrranty company, Repairtech, and found the number disconnected. I contacted Abe's of Maine and was informed the company no longer exists, and sorry BUT THERE IS NOTHING ABE'S CAN DO. After letting them know just how unhappy I am with that response they switched me to a Supervisor of some kind, who offered- in order to preserve our relationship mind you, and with no admission of their liability- that they would attempt making a repair if I bring the TV- a 46" model- to them in Edison NJ, which I think is about 60 miles from where I live, on Long Island. That is simply unacceptable..bear in mind that the 5 year extended warranty I bought for 500 dollars included in-home repairs.
Trying to make it work and after explaining to them that I happen to own a Honda accord coupe which no 46" TV is going to fit into, they finally after some serious back and forth nonsense offered to give me 250, then 300 of the 500 I paid for the warranty. And all this while making them out to be the victim..it was hard to believe, what I was being told.. I feel that if they don't plan to honor the extended contract they sold I should get a full refund. That sounds at least a little reasonable. It's bad enough I thought I was covered for this kind of thing and now have to pay for the repairs.
That said I'm off to American Express, that's how I paid for it. They have told me that I can dispute the 500 dollar charge, which I plan to do.
At one point Jason at Abe's indicated that the company had taken a big hit by the mess created when Repairtech went belly up, and I understand that. But I paid for the product and at a minimum should get a full refund. I never used it and while I sympathize somewhat I found Abe's of Maine lacking any proposed relief that is fair and equitable.
MORAL... think long and hard about using Abe's of Maine, or more specifically buying any kind of service contract. I thought they were a standup company but it appears I was mistaken.
Looking around I see there are also questions about Abe's of Maine and manufacturers warranties, if they are an authorized dealer, etc etc..more food for thought before you purchase anything from them. Let the buyer beware..
This is not something I do as a rule but I am terribly disappointed in this company, and felt compelled to put the word out.

Same problems as all of the other negative reviews, item still has not shipped 4 days after ordering, I finally contacted them myself and got the upsell treatment on everything from shipping to accessories. Like everyone else, it is not worth the $50 I saved to go through this BS.
Never again.
Update:
Like everyone else, I get a phone call from the VP, wasn't home to get it. Also received email, which I replied to and have not got a response back. He tells me in the email that the item shipped 3 days after ordering, yet his own tracking bill shows that it hadn't even been picked up by the carrier until 6 days later. Now I'm being lied to. Nice way to do business.
Update:
Tried calling Dave back, no return call. From his own tracking info, see the following:
10/11/2010 14:33 PICKED UP
Ordered on the 5th, picked up for shipping 6 days later after I made numerous calls. I dont know what kind of math Dave does over there, but 6 days is not 3 days. Please stop the lies.
UPDATE:10/15/10
Spoke with VP Dave yesterday, he blames their server system for the inability of their system to provide real time tracking data. as of this morning, there is still no tracking data for me, other than the item was "picked up" on the 11th.
Dave says he spoke with the shipping company and I should "expect" delivery around the 20th, which would be 15 days after placing the order, assuming of course it shows up. Dave did offer me some "extras" for my inconvenience, however, I would prefer to have had my TV within the 7-10 day window they promise. Will see how this plays out and update accordingly.
10/22/10 Final Update
The nightmare is over! After pleading with Dave to ensure I did not get a used/demo/repackaged etc. TV, what shows up at my doorstep? You guessed it, a used TV in a busted up box, no packing inside the box and the TV had about an inch of filth on it. To top it off, the "delivery service" was some kid who had this stuck in the back seat of his car. Needless to say, I refused the order and took pictures. I immediately called Dave who assures me this was not his companies fault and wants to know if he can ship out another TV. Also, pleaded with me not to give another negative review.Well, after waitng 16 days for 7-10 day shipping and then receiving a used TV from the back seat of some kids car, I politely declined and asked for a refund. The only positive here was that the money was credited back to my account as of today. All said, this was by far the WORST experience of my life, it made buying a new car look easy. People, please pay attention to all of the other reviews and learn from our mistakes. This place is bad news and not worth saving $50 for. Read this excerpt from the BBB regarding another Abe's run by the same people:
On May 22, 2007, this company's membership in the Metropolitan New York BBB was revoked by our BBB's Board of Directors due to the company’s repeated and unauthorized use of the BBB logo and failure to eliminate the underlying cause of complaints on file concerning: non-delivery of products, misrepresentation of availability of merchandise, refusal to honor cancellations or provide timely refunds, unprofessional conduct, failure to resolve customer complaints, overcharging, undisclosed cancellation of orders, improper upselling tactics, and bait & switch selling. Enough said...Buyer beware!
Any of my comments can be verified by reading the reveiws and checking the BBB link at:
http://www.bbb.org/new-york-city/business-reviews/electronic-equipment-and-supplies-dealers/abe-s-camera-and-electronics-in-brooklyn-ny-1050/
Again, beware of ths place!
18 pages (almost 200)of reviews rated at 1 on this site alone!
Poor Dave will not let this go...Now he claims the used TV they sent me was somehow switched and is trying to charge me for it. UNBELIVEABLE!
Like I have a stable of TV's sitting around to do this...Lucky for me, I have two witnesses including the driver who confirmed what was sent, along with pictures. Nice try DAVE>>>>>>>>>>>

Abe's of Maine sold me a broken TV. DOA out of the box, and would not swap it for a new one. When i callled them they tried to blame it on the shipping company and would not replace it. So i had to call Samung (the manufactuer) to get it repaired...

So i purchased a new TV and ended up receiving a bad, repaired TV. Abe's of Maine sucks! im so pissed on how this entire transaction unfolded that im contacting my local media (newspaper & TV) in an attempt to bring awareness to how this company operates.

I purchased a TV from Abe's of Maine on Apr 22, 2010 guy calls on Apr 23 trying to up-sell me on shipping, the included mount, and warranty. They charge me for my purchase ($963.18) and tell me I will have it 7-10 days max and I will get a tracking number e-mailed to me when it ships. it has been 4 days now and no TV no tracking number nothing on website, so I call. They inform me on Apr 28 that they don't have one of these in stock and don't expect delivery of this item for at least 7-10 more days but aren't sure they will get them then (according to customer service). I am calling back to get them to refund my money and buy from someone else and recommend that everyone else do the same.

I bought a GPS device from Abe's of Maine and a separate 3 year warranty in 2007 for about $850.00. When I called in May 2009 regarding GPS systems giving problems, they told me the warranty company went out of business and my GPS is no longer warranted even though I bought the warranty from ABES OF MAINE and not the other company.

Please do not do any business with them. They are corrupt, unprofessional and they have terrible customer service. I am going to file a complaint with the better business bureau. Buyer be careful. I hope they go out of business SOON. I hope the government comes after them. They deserve to be punished.