Menu
For Business Write a review File a complaint
Access capital credit Customer Service Phone, Email, Contacts

Access capital credit
Reviews and Complaints

Learn how the rating is calculated

3.7 3 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Access capital credit Complaints 3

ComplaintsBoard
D
12:21 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Continue to claim I owe them 168$ for something I ordered from White OverNite, which is a "company" that doesn't even exist anymore because it was a scam. But besides that, trying to work with them to get it off my credit has been a pain. They are extremely rude and unhelpful. I called just now to pay it just so I can get it over with, and she says she...

Read full review of Access capital credit
ComplaintsBoard
V
7:13 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Access capital credit Overcharged

As many other reports have already been filed, I'll try to make mine as short and to-the-point as possible. During the summer of 2006, I signed up for a 'free trial' of White Overnite, and when I canceled, they told me I was still responsible for the scheduled delivery of the next shipment, which is SUPPOSEDLY $59 or so. I told them I don't want it but they wouldn't budge, so I called my credit card company and changed the credit card number. I was never shipped anything else beside the 'free trial' package.

In November of 2007, I receive a call while at work from Access Capital Credit, whose CSR proceeded to tell me that I'm in default for $115 and if I don't pay, they'll put this collection on my credit report. I don't like being threatened by anyone, so I told him to go ahead.

Last week (Sept 2008) I was going through my credit reports, which I do annually to check for fraudulent accounts and/or anything I may have overlooked, I noticed a collection entry from Access Capital Credit for $115 on my Experian credit report (thankfully, not on the other two). I submitted an online dispute and about a week later, received an email from Experian that they're going to erase it from my file.

Yesterday I received a voicemail from an Access Capital Credit CSR (who never bothered to tell me which company he works for, I had to call the number he left to find out who he was) and ignored it. Today he called again and basically said that they received the dispute letter from Experian and that unless I pay the $115 balance, they'll keep the item on my credit report. I told him the White Overnite was supposed to be a free trial and he argued with me and said it wasn't. Then he threatened to ruin my credit again, so I told him I'm not about to pay any money, and hung up on him.

I find it despicable that a company like Access Capital Credit / White Overnite can get away with screwing with customer's credit with an obvious scam. From what I understand, both Access Capital and White Overnite were founded by the same scam artist known as Joseph Cioeli. An Internet search on him yielded results about one scam or another. Guys like this should be sent to prison for a long long time.

Read full review of Access capital credit
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
R
12:18 am EST

Access capital credit fraud, threats to damage my credit

Access capital credit contacted Me in the last two weeks via E, mail, letter, and phone. I had no idea what this was about till I read there letter saying I owed Access pharmacy $124.00 The letter doesn't even say what I supposedly purchased.

I called them (on there toll line). I was treated fine at first but as soon as I told her there is fraud involved and I would not be paying them, She threatened to damage my credit report if I didn't pay. I hung up and called back to talk to someone else The same @$^*# woman answered so I hung up and called back and got a different woman that as soon as I said who I was Became very rude and threatened to damage my credit.

I found it interesting a company like this didn't have more employees to answer phones and how about a manager (never did get to talk to a manager, maybe they don't have one). I also find it interesting that the collector and the pharmacy have the same name (Access) both these companies are located close to each other. I'm very certain something illegal is going on.

Everyone beware and please report any problems with these companies.

If they do try to damage my credit I will be contacting the authorities.

Read full review of Access capital credit and 6 comments
Hide full review
6 comments
Add a comment
W
W
wendy barnes
Cedar Bluff, US
Mar 03, 2009 7:13 pm EST

I placed a online order with access pharmacy. I did not hear anything from them and i did not recieve anything. Then i got this letter from access capital credit saying this is a debt collecter and if i didnt pay it will go against my credit. I called the credit place and the lady said i owed the money and if i didnt pay it would go against my credit. When i told her that i dissagreed she hung up on me.

X
X
X-employee I seen the ropes
San Diego, US
Mar 29, 2010 6:08 pm EDT

Hi, I work at one time with that company, and all of there collection (or lack there collection skills) are questionable. For one UNLESS ACCESS CAPITAL CREDIT PURCHES THE DEBT THEY CAN NOT PLACE ANYTHING ON YOUR CREDIT REPORT. THEY ARE A CONTINGENCY COLLECTION COMPANY (meaning: THEY COLLECT ON BEHALF OF THE COMPANY THAT ALLOWS THEM TO COLLECT ON IT.) Access Capital Credit cheats their clients (stating to them debtors have settle on one balance and tells the clients a low amount. That allows ACC to keep collecting after the settlement (according to what they tell the client is paid) (income which IRS nor the clients NO ABOUT. They are shady

Sincerely
X employee

P
P
Pedro Perez
Bakersfield, US
Nov 10, 2009 4:30 pm EST

I have acquired their services for the collection of my small claims judgment. They have been professional thus far.

E
E
Elizabeth
Fresno, US
May 26, 2009 8:07 pm EDT

I too have had the exact same experience with Access Capital Credit. Out of the blue I got this collections letter demanding that I pay them $124 for purchasing from a company called drugstores-online.com. The two companies are related because they both have the same mailing address. I reported them to the Better Business Bureau and saw they have an "F" rating, so just added my complaint to the many many already filed there. In their response to my BBB complaint, they filed a letter full of so many lies regarding my communication with them, I could hardly believe it! Access's people are totally rude and disrespectful and should be fully investigated for corruption. Does anyone know where to begin to do this? I want to see them going down in flames!

K
K
kurt
Exeter, US
Apr 21, 2009 3:46 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I also placed an order with acess pharmacy. I was contacted twice by a woman who took my banking info.I now have recieved collection agency letters from access capital.This whole operation is a rip off

A
A
Anon
Nov 27, 2008 9:12 pm EST

thank you, because i was looking into it... however i got to their order form and aside from the "one-time membership fee" i scrolled down to where you enter your banking information, and it's not secure at all. don't trust websites that ask for your banking information on a non-secure server (usually an https or there'll be a lock by the url) because then it could be anyone getting your information. i'm glad i did more research and found this, and i will be doing more.

i would've called the autorities as soon as they threatened to damage your credit, for something that is fraudulent and especially if you have no idea what it is.

Access capital credit Reviews 0

Looks like Access capital credit has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Access capital credit, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of Access capital credit complaint handling

Access capital credit reviews first appeared on Complaints Board on Nov 21, 2008. The latest review Fradulent claims on credit was posted on Jul 23, 2009. The latest complaint Fradulent claims on credit was resolved on Jul 23, 2009. Access capital credit has an average consumer rating of 4 stars from 3 reviews. Access capital credit has resolved 2 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Access capital credit Contacts

  2. Access capital credit phone numbers
    866-669-8097
    866-669-8097
    Click up if you have successfully reached Access capital credit by calling 866-669-8097 phone number 0 0 users reported that they have successfully reached Access capital credit by calling 866-669-8097 phone number Click down if you have unsuccessfully reached Access capital credit by calling 866-669-8097 phone number 0 0 users reported that they have UNsuccessfully reached Access capital credit by calling 866-669-8097 phone number
    619-966-9597
    619-966-9597
    Click up if you have successfully reached Access capital credit by calling 619-966-9597 phone number 0 0 users reported that they have successfully reached Access capital credit by calling 619-966-9597 phone number Click down if you have unsuccessfully reached Access capital credit by calling 619-966-9597 phone number 0 0 users reported that they have UNsuccessfully reached Access capital credit by calling 619-966-9597 phone number
  3. Access capital credit address
    PO Box 266, El Cajon, California, 92022, United States
  4. Access capital credit social media
  5. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
  6. View all Access capital credit contacts

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.