Account assure/ Children's Place review: promised a $25 gift card

I was promised a $25 gift card for enrollment 4 months ago, I call and they keep saying they never got my signed enrollment forms. They remailed them, I signed and sent it back, I called again today since it's been 30 days and they say the same thing. This company is full of 💩! Will be contacting the BBB and a lawyer it's false advertisement! The paperwork I signed and sent back is in a self addressed envelope how in the hell you don't receive it two times ? Give me my $25!