Horizon Outlet Store
Reviews and Complaints

I just recently acquired about yall credit line because I have been working on my credit with credit karma and I was approved but also hit with a statement of a previous bill of $299.00 that I have no clue about so plz investigate this here's my email [protected]@gmail.com and if further information is needed let me know oh yeah sorry my name is crystal shatto

I filled out an application for the gold card and was approved and was told that within 5 to 7 business days my gold card would arrived in the mail...well I've wrote several complaints and gave heard nothing and have not recieved any card yet in the mail. And now I'm getting these emails bout me ordering these items and its going against my credit . I haven't received this gold card in the mail so how can I make on line purchases if I ain't got a card. This has been like 4months ago and haven't heard from anyone..so what am I supposed to do about my credit cuz it's being ruined ?!

i just received card, i never activated but being charged and overdraft due to it! i want it canceled now and reimbursed for overdraft charge and what was taken out of my account. Im seeing im not alone in having problems with this company and i will seek legal consultation if i have too!

this is the wrong card. I was under impression this was a credit card . The goods from the store is not feasible wear and the store does not have much of a variety. I'm a big guy 6'8" and weighs around 300 pounds. I have trouble enough finding clothes to fit me and I know you all can't meet my needs there either. I am requesting a refund because I feel I was misinformed with the information given is why I accepted it. I am asking for my money back, please! 907WestFirstst. Charlotte N.C. 28202
Marion Simon

I thought this was a REAL credit card. It is astounding what you folks will promise to make us (complaintants) go away.
I am not the type of person to simply "go away" and I handle my own legal paperwork.
I've been charged $24.95 in Jan. and Feb. which I want returned.
With all of your complaints it is sounding like a class action awaits

I thought this was a REAL credit card. It is astounding what you folks will promise to make us (complaintants) go away.
I am not the type of person to simply "go away" and I handle my own legal paperwork.
I've been charged $24.95 in Jan. and Feb. which I want returned.
With all of your complaints it is sounding like a class action awaits.

Card No. [protected]
My phone: [protected] call if more info is needed.
I look forward to an amicable resolution of this matter.

Karen L Griffith

Misrepresentation this is not a credit card you lied and I want to cancel this and get my money back I trusted this company to do right by me and not be taken advantage ok I was looking forward to a credit card and instead I received a card that isn't worth anything to me and the clothes they have on that site is terrible definitely not my style I don't think they should be taking advantage of people like that I haven't read one positive comment about your company plz cancel my subscription and refund me my money

I applied for the Horizon card yesterday. I see that my credit card has been billed 2995 for the initial fee so my account should be active unless I'm mistaken? However I have received absolutely nothing from you guys not even a confirmation email saying that my credit card was charged. My name is Michael Peck [protected]@gmail.com. [protected] I would greatly appreciate it if somebody could contact me and tell me what is going on

Hello im a new member. I havent even started shopping yet. I wasnt aware of a membership fee but not only did u take it out my account once but you guys took it out twice. I need $6.99(x2) placed back unto my card immediately. That was such a inconvience for me. I think if you guys are gonna charge me a membership fee, at least wait until i place my first order. Also, i would like to know how many other times have you guys taken $6.99 from my account and would like that refunded also. I think i might have to cancel my account because im not liking the way things are starting off with you guys. Thank you in advance. Look forward to hearing from you asap

My debit card was over charge so I need the over payment returned to my debit card. I only agreed to a membership charge of $6.95 not $25. This over payment needs to be replaced immediately. I specifically told this company I would only pay $6.95 a month. As I was hesitant to join. I am now refusing to have anymore funds taken from my card as this company is scamming people and they are very dishonest about their business. They need to quit scamming people in need of help.

I wonder why they don't understand a simple thing. Before asking for money for their service they should be great first.
So many people are unsatisfied, many of them are simply cheated, some of them notice unauthorized charges. So why would we pay to the company that's simply a joke?
The items you sell are ridiculous, they have no proper quality, no proper price. And you want us to pay for the membership. It's crazy.

This is the worst I have a card that can't use at all period I try to get something off the website it won't allow you to the doesn't even have expiration date on it as well as no cvv security number all it say is been a member since whenever If your going to fool someone into getting this card at allow them to purchases product of the website with no problem these are the pictures of the card that I'm attaching to this complaint look at that card what am I suppose to do with this not a damn thing

They give you this card and when you go on store website they don't have most products offered on hand, and very limited sizes, Fingerhut is the way to go for this type of web store. Plus you have to pay shipping from your own separate credit card. Makes no sense.

I went on line and was under the impression that this was a credit card to help improve my credit, only to find out that it is a card to shop at an online store and I was charged $29 just to get the card and when I called i was told that there is monthly membership fee of $24 to have the card and it doesn't even help rebuild your credit, so what is the point of having the card. HUGE SCAM

I applied for this card thinking you could use it anywhere..no you can't. Just on their site which is filled with dollar store crap, ugly clothes and imposter perfumes. Huge disappointment. $78 for a blanket lol. Cancelling and want my money back. JUNK GALORE

I talked with a representative from horizon Gold card a online was told that this card was a credit card. It is NOT! It is a card to buy merchandise from there website only! CHEAP DOLLAR STORE MERCHANDISE! They charge you 29.95 for the memebership at first then 14.95 each month (which they don't ell you about) taken out of your bank account without you realizing it until it happens, not refundable! They try to give you the run around with bull ###... When I told them I was going to start a class action suit, all of a sudden they refunded everything and cancelled out the card. Why is it you have to threaten suing for companies to do the right thing the first time. Oh by the way... I only had the card for less 10 hours in my hand and they wanted to charge me a pro rated fee that was from the day I signed up ( and I read there policy and terms ) which no where is this disclosed or that the fee each month is taken out without your permission of you bank account automatically. They pro rate everything, also the merchandise that may be defective or broken and you have to pay the return postage fee also! CRAZY! This note will be forwarded to the BBB, facebook, and twitter and pissed off consumers.com. I AM REALLY DISGUSTED WITH SC ARTISTS! WATCH OUT>>>> GET RID OF THE CARD>>>

First, of all you m*********s are completely out of line for portraying to be an actual credit card company... Then you ### don't realize or even care that there are single parents, hard working people, and people that are trying to get their lives back on track... I can do a damn thing with this worthless piece of plastic... I was online trying to shop for friends and family, and what an embarrassment when i couldn't get s***! I'm glad i only got scammed for $29.95, unlike others I've seen on this complaint site... I WANT MY M*********N MONEY BACK ON MY DEBIT CARD NOW!

My boyfriend applied for the card on line & was asked for a card number told them he didn't have one was told it was for file purposes only he infact would not be charged for this free line of credit.I call ### he used my card info and they charged me without even speaking with me for conscent to do so. Now my account has been OVERDRAFTED. For a dept I did not owe for a card that was not in my name that can only be used to purchase merchandise that is of absolutely no use or value to me or my family. I'm a single mother with 2 kids luckily I did get an education. I work at a law firm therefore I do have the ability to sue your ### off & if this isn't askin care of in full in a timely manner I'll be forced to do so by in full I mean reimbursement for the overdrafts as well . What you do is unlawful & immoral I don't see how you sleep at night .