ReloadIt’s earns a 1.8-star rating from 5 reviews, showing that the majority of customers are dissatisfied with prepaid card reloading service.
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Reloadit Card purchased in 2021.
I purchased a Reloadit card from Winco Foods Store #0048 in Meridian Idaho on September 5, 2021 in order to reload my Netspend debit card. I paid $20 plus a $3.95 activation fee and I was never able to get it onto my Netspend account. It may be too late now, but I still have the receipt and card in question. If there's anyway I can get a refund, I would greatly appreciate it.
Desired outcome: A full refund of $23.95.
Having a hard time putting money on my card
Ok since I started using your netspend card I did not have any problems with the reloadit safe so on 9-3-22 around 10 am I tried to reload my card when I did it got a message back saying we are experiencing some technical difficulties please try back later so I did and still was getting the same message back called the [protected] told them what was going on they did not send any email that your system was down this has been 4 weeks so today I get an email from you guys saying I should verify my laptop which I did it let me into the reloadit safe at 3:34pm when you sent me the email so I logged into the safe went to add a pack which I did thenm put the amount in push add a pack it came back we are experience some technical difficulties please tryu again later so why send me and email when you have not fix the problem and your people do not know what they are doing because they are giving me the run around
Desired outcome: FIX THE PROBLEM
Today still having the same problem can log on to the safe but it still wont let me put money on my card when are you going to fix the problem its all most 2 months i sent you a picture of the message that im getting every time i tried to put money on my card
When i tried to tell your people that the safe is not working they dont want to listen i get a message saying we are experiencing some technical difficulties please try again later this does not mean that im having a problem with my laptop there is a problem with your system this has been going on since 9-3-22 and for the past four weeks same message pop up you sent me an email on 10-7-22 at 3:24 pm saying i can get on to my safe so i can put money on my card so when i tried. i get the same message again so why send me an email if you have not fix the problem also because of your system that i was not able to put money on my card i lost my life insurance because of you
again im able to log on to the safe but it will not let me put money on my card again im getting WE ARE EXPERIENCING SOME TECHNICAL DIFFICULTIES PLEASE TRY AGAIN LATER
keep your money never able to set up account
Ripoff they tell you to setup account but unable to do so the ask for more private info to issue refund in 30 days. I have tried several different emails and passwords but nothing works. I h0pe you are reading this before you purchase and if not sorry for your loss but please be sure to pass this information on to others to warn them in advance this is a scam company that we consumers need to come together and bring it down and demand a full refund and that all parties involved are prosecuted to the fullest.
Is ReloadIt Legit?
ReloadIt earns a trustworthiness rating of 94%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for ReloadIt. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of ReloadIt's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Reloadit.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Reloadit.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
A trust mark has been identified for a reloadit.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- Reloadit.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The reloadit.com may offer a niche product or service that is only of interest to a smaller audience.
- We conducted a search on social media and found several negative reviews related to ReloadIt. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
The account was empty, but the sum hasn't been transferred
Hi, everyone! Don’t use the website www.Reloadit.com. I have loaded money to this site, because I needed to pay for my car. 30 days after this, I got the phone call from the representative and he was worried that they haven’t got the payment for the car. I went to the website and checked the account, but I didn’t have money. I tried to reach someone from the customer services, but none of the agents replied. Now I need to waste my money for the second time and transfer this sum again.
Fraud - failure to apply funds
I purchased a reloadit pack to upload to a netspend card. When I went to upload it, I was unable to do so. After several hours on the phone with reloadit and netspend, I finally determined the problem was with reloadit. They put in a ticket and said they would get back to me in 2 business days. When I called back I was told that someone had uploaded my...
Read full review of ReloadIt and 13 commentsReloadIt Reviews 0
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Overview of ReloadIt complaint handling
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ReloadIt Contacts
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ReloadIt phone numbers+1 (888) 633-9434+1 (888) 633-9434Click up if you have successfully reached ReloadIt by calling +1 (888) 633-9434 phone number 0 0 users reported that they have successfully reached ReloadIt by calling +1 (888) 633-9434 phone number Click down if you have unsuccessfully reached ReloadIt by calling +1 (888) 633-9434 phone number 0 0 users reported that they have UNsuccessfully reached ReloadIt by calling +1 (888) 633-9434 phone number
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ReloadIt emailsprivacy@bhnetwork.com100%Confidence score: 100%Support
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ReloadIt address10615 Professional Circle, Suite 102, Reno, Nevada, 89521, United States
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ReloadIt social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024 - View all ReloadIt contacts
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