Account Assure
Reviews and Complaints

I have account assurance and I filed a claim. I had a plastic surgery last month and I was hospitalized for 3 days will they cover this? or does the hospitalization have to be a medical condition?

Account assure denied my "claim" as my employment was termed at the end of contract. Apparently contracted employment is considered "temporary" and as such not a "covered" benefit. That's bull, even on the claim paperwork they list "end of employment contract" on section one. Never again will I associate with them.

There is a lawsuit being paid because of deceptive practices with this service. you should be able to find out if your CC company is involved. https://www.fdic.gov/news/news/press/2015/pr15073.html

They paid nothing on my bill for 3 mons I was out.

They don't pay anything while your out.

This is the worst service ever! The are full of LIES! Never use them ever! All they do is take your money never hold up there end of things. Never said the gift card they state that they will send. And they better cancel my service. They are a RIPE OFF! They are a SCAM. BEWARE!

The agent007 that works for assure and claims that they don't sign up people without their knowledge is FOS!.. I have never ever called or received a call from any of my credit cards! So to make the statement that "I/We" must have said yes to the introductory free service for 30 days is BS..I make all my payments and correspondence through email so that I can leave a "paper trail". So stop lying for this freaking company just because you work for them. Hopefully enough people will complain and they will be out of business soon because this practice must be stopped! Have a great day

I sign up for account assure and I suppose to get a 20.00 gift card. Well I've been waiting for 3 months for one of 9 cards I suppose to receive. I can't wait to long so I will cancel my account assure and rather just take my chances.

There are RARE cases where someone may be signed up when they say NO. This is due to the individual not the company and it happens in every single business that has sales. Now with that said, the wording for account assure is screwed. It says that your monthly statement balance must be zero which to most people means they need to pay off their statements in full...of course that's not true and rarely is elaborated by the employee. To those of you who think the service is bad, you're incorrect. It pays millions of dollars each year out to qualified accounts. Of course if you're a part of those that either didn't understand the service or were signed up without consent you'll act like the service is a scam...it's a basic emotional reaction. You've got something between your ears, best you start using it.

I was told I was lured by the 20 dollar gift card. Very rude manager who got on the phone. I un- enrolled still getting charged now they way they have no record of it because they don't keep records of calls before January? I never used a gift card.
Shame on VC. Yes VC

Is there any legal recourse that can be taken against Account Assure?
I did not request this service as I am not in danger of not getting a pay check. I collect Social Security and 2 pension; therefore I have no need for this "protection"
I did not Enroll!

If you do decide to call the number on the sticker that comes on the front of the card in the mail, ask the following questions: 1. Who offers and administers the program? 2. Can I cancel at anytime? 3. What if I decide I no longer want protection from Account Assure? 4. Does this program contain any exclusions? 5. How does a protected cardholder request a benefit under Account Assure? PLEASE read enrollment material if you decide to get it. Personally it's not worth the hassle to wait up to 8 weeks to get a $20 or $25 gift card. Most stores have sales that are better.

When you receive your card in the mail it will have a sticker on it that says call to verify receipt of your card and to learn how to receive a $25 gift card. Just letting you know, your card is active the second it left the post office. You can go straight to the store, throw that sticker away and spend away. They want you to call so they can enroll you in Account Assure and send you a gift card. It's optional! You have 30 days from the day you enroll on the phone to call and cancel for a refund of any fee you may have been charged. The store clerk doesn't sign you up for it when you fill out the application for your card at the store. Two totally separate entities.

There is a lawsuit being paid because of deceptive practices with this service. you should be able to find out if your CC company is involved. https://www.fdic.gov/news/news/press/2015/pr15073.html

I have account assure on two credit card accounts. I lost my job and thought account assure would pay. Account assure is looking for all sourcesb I have to make payment such as: unemployment, retirement etc. When you sign up for account assure they tell you if you lose your job they will pay. This is absolutely not true they will not pay and have not pais. It is not worth having.

I have Account Assure, lost my job and had to retire. Account assure will not pay because I lost my job. They try to find out what other sources you have that can pay such as retirement, old age pension checks etc. Account Assure will not pay if you lose your job. Account assure is a rip off. I thought if I lost my job Account assure would pay without question.

I keep getting calls from this company and I have no idea why. I have a Victoria's Secret credit card and a Limited card. I've used the Limited card once for an online purchase and turned around and made an online payment to pay the balance within a week of making the purchase. I haven't used the Victoria's Secret card since August and even then it was under $20 and I paid it in full online. So why does this company keep calling? All I get is a recording to call regarding a personal matter. Why would they call me only to tell me to call them? Stupid! I've got better things to do than sit on the phone returning phone calls to people for no reason an no explanation.

Do not waste your money on account assure. They will give you the run around when you file a claim.

This company is messing around with me they keep asking for more information I have sent them everything what do I need to do who do I need to contact to get back at this company

All I want to do is cancel the service! Right NOW!

my BJ mastercard onr bill of .43 on 9/9/22 and another on on 8/11/22 for 15.30

I am being charged 4.39 a month on my victoria secret credit card and would like to cancel this service imedeadtly

Pls cancel this

Hi, I just learned that I was charged assurance fees on my Kingsize credit card since 2013 which I never authorized.

Hi, like I mentioned above I was charged unauthorized fees on my Kingsize credit card since 2013.

I was told when I signed up it would be a dollar or 2 a month. Why am I being charged that and another 40 every month? I was not told that.

hey Guys, Im just getting on here now. March 2019. I had my herbergers card since July 2016. It seems this scam didn't stop back in 2014 with the lawsuit. Who do we call or contact to get our money back or open a new lawsuit? I never agreed to Account Assure and its now put me over a thousand on this stupid card that I make my payments to. To my knowledge I didnt authorize it. Guessing I cant be the only one who this is still happening to?