AccountNow’s earns a 1.4-star rating from 175 reviews, showing that the majority of customers are dissatisfied with financial services.
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they are robbers
i wanted to insure in search options you look at the spelling of ACCOUNTNOW AND ACCOUNT NOW. PLEASE CHECK BOTH. SEE ALL COMPLAINTS BEWARE OF THIS COMPANY!THEY ARE GETTING AWAY WITH STEALING YOUR MONEY AND GIVING IT IN LOANS TO SOMEONE ELSE WHICH THEY THEY GAIN INTEREST SEVERAL WAYS THAN ONE. CHOOSE DEBIT CARD COMPANIES CAREFULLY...REMEMBER THEY ARE NOT A BANK. ALTHOUGH THEY ARE SUPPOSE TO FOLLOW FEDERAL REGS JUST THEY SAME BUT WILL ARE ABLE TO GET AWAY WITH NOT BECAUSE THEY ARE SMALL COMPANIES.
will steal your money
THIS COMPANY IS A FRAUD AND WILL STEAL YOUR MONEY! THEY WILL COME UP WITH DIFFERENT EXCUSES EACH TIME YOU CALL, SEND YOU TO AN ANSWERING MACHINE AND THEN CHARGE YOU EACH TIME YOU CALL!
THEY ROTATE YOUR CALLS AMONG THE FEW PEOPLE THEY HAVE WORKING IN THIS SCAM COMPANY. AFTER FAXED INFORMATION REGARDING LAWS AGAINST WHAT THEY WERE DOING AND INFORMATION REGARDING OTHER PATRONS THAT WERE READY TO DO A CLASS ACTION SUIT AGAINST THEM...THEY FINALLY RELEASED MY FUND BACK TO THE IRS. THIS WENT ON ABOUT 2 MONTHS BEFORE THEY FINALLY SAID WE WILL SEND IT BACK. THEY ADVERTISE THAT THEY WILL GIVE LOANS WHILE YOU ARE SURFING THE WEB AND MIND YOU THIS IS A PREPAID DEBIT CARD COMPANY. WELL...WHERE IS THE MONEY THEY ARE LOANING COMING FROM ?...OTHER PATRONS THAT TRUST THEM WITH THEIR MONEY? THEY ARE AFFILIATED WITH METABANK AND METABANK HAS A PARTNERSHIP WITH MANY DEBIT CARD COMPANIES BUT THIS IS THE FIRST PROBLEM THAT I HAVE EXPERIENCED WITH ANY DEBIT CARD COMPANY AND I HAVE TRIED MANY OTHERS WITH METABANK AFFILIATION.
INTEREST IS BUILT ON MONEY THAT THEY HOLDS AND THIS IS ILLEGAL PROFIT. I UNFORTUNATELY REVIEWED OTHER COMPLAINTS ONCE I STARTED HAVING PROBLEMS WITH THEIR SERVICE. SO MANY COMPLAINTS! ON VARIOUS WEBSITES. THEY CLAIMED THEY DID NOT THINK I WAS ME AND ONCE I SENT EVERY DOCUMENT THAT WAS REQUESTED(CAUSE I INITIALLY I DID APPRECIATE THE SECURITY) THEY CONTINUED TO REQUEST MORE AND OR SAY THEY NEVER RECEIVED IT. WHAT IS VERY HARD FOR ME TO UNDERSTAND IS WHY DID THEY OPEN MY ACCOUNT IF THEY DID NOT THINK I WAS ME. I HAD MONEY DEPOSITED INTO THE ACCOUNT BEFORE I HAD REQUESTED MY INCOME TAX RETURN BE DEPOSITED AND THERE WAS NO PROBLEM. IT WAS NOT UNTIL I HAD A LARGE DEPOSIT(ONLY ABOUT 2, 000 DOLLARS) THAT ALL OF A SUDDEN I AM NOT ME.
I FAXED ALL THE INFORMATION I HAVE REGARDING THEIR SCAM AND HOW I WOULD GET WITH OTHERS THAT THEY HAD STOLE MONEY FROM OR OTHERWISE HELD THEIR MONEY AND INCONVENIENCED GREATLY. THIS COMPANY HAS DISREGARD FOR THE FEDERAL REGULATION LAWS. TRUST THEM WITH YOUR MONEY AND YOU MAY VERY WELL NE THEIR NEXT VICTIM.
prepaid credit card scam
I signed up for the prepaid accountnow card, which states it will charge a $9.95 fee to all first time deposits into the account. However, I've yet to deposit any money into the account (as I had realized through other people's posts that it was a scam) and they still charged me for the deposit. I can't get through to customer service, and I want to just cancel the card. I'm not trying to get worse credit than I already have.
I was scammed out of my bank account 3 years ago and I did not hear anything about anyone helping me with my problem from account now over $500 was stolen from my account in 2 weeks time
I am dealing with this company now and I am so disgusted at their lack of caring and follow up to resolve this issue. It has caused me hours of stress and inability to get access to my money.
i have direct deposit and deposit large amount of money and they charge me $9.95 a month. iits scammm.
I will never do business with them again
First I would like to say Account Now is a total FRAUD.You should not do business with them ! Some kind of way someone got access to my card information and my address and my personal info.and used 275.00 out of my account when I called account now to depute the charge they said that yhe money was used to purchase a web gift card .Whatever thats supposed to be.They needed me to sign and notarize a statement that I had nothing to do with the charge I did all that they asked of me . And then the games began now there saying that someone used the money to rent a utility truck in Arizona I never been to Arizona.they gave me a number to contact the supposed to be company it was no good. I called the operator in Arizona and they said the number is no good because it stays off the hook all day.Now I have spoken to about 7 pepole and they keep saying they are going to send me a copy of the sales draft that claimes to have mailed me this gift card.Is this about a gift card or a truck rental now im confused .So I never got that sales draft and my dispute was denied .when I asked for the merchants info. they said all they could give me is that same bad number which is now diconnected by the way.I will NEVER do bussiness with them again they totaly suck .I think that they took my money If I had a lawyer i would sue the filthy rich pants off of them .TOTALLY NOT FAIR TAKE FROM THE POOR GIVE TO THE RICH!
I know of 8 different people plus myself who used Account Now for their tax refund because of the early delivery of the funds. Account Now accepted our tax returns and after about 4 days they suddenly blocked the cards. One person was in the middle of shopping when her card got blocked. They could not give an explanation as to why it was blocked only that documents were needed to confirm identity. We have sent these people our whole life documents and still no release of the funds. After they got our documents they proceeded to say they closed the account and sent the money back to the IRS and it would take 6 weeks for the IRS to get it. Mind you the IRS stated that Account Now was the 3rd recipient and they originally sent the money to University Bank. Account Now refuses to provide me with any more information. Even though they have my full identity and all of my money along with others.I know of 8 different people plus myself who used Account Now for their tax refund because of the early delivery of the funds. Account Now accepted our tax returns and after about 4 days they suddenly blocked the cards. One person was in the middle of shopping when her card got blocked. They could not give an explanation as to why it was blocked only that documents were needed to confirm identity. We have sent these people our whole life documents and still no release of the funds. After they got our documents they proceeded to say they closed the account and sent the money back to the IRS and it would take 6 weeks for the IRS to get it. Mind you the IRS stated that Account Now was the 3rd recipient and they originally sent the money to University Bank. Account Now refuses to provide me with any more information. Even though they have my full identity and all of my money along with others. please email againstprepaidthieves@gmail.com with 1st name and a way to contact you about going after this company.
On Jan. 29, 2010 both of our Federal returns were deposited into my my account. They closed the account telling me that I participated in an illegal deposit! They then told me that both of our refunds were sent back to the IRS. We contacted the IRS and they told us that they have NOT returned the deposits! I am VERY fed-up with AccountNow. I will never do business with them again. It's been over 2 weeks now and guess what - ACCOUNTNOW is making a million dollars + just on the INTEREST alone sitting in THEIR account.
gave me wrong routing number
This company sucks. Got my new prepaid debit card. In the letter where i recieved my card, it gave me a routing and account number..with a nifty tear off card to keep in my wallett. I used this card to file my taxes. Come to find out, the routing number is completely wrong. Called account now, and they simpy replied that that routing number goes to another bank. I was on the phone for 45 mins. I look up the other bank and call them. They are in fact parters with account now.. but they coud not help me! You have to Call account now they said. So i did, again.. and there is nothing acount now do about sending out people their new debit card with paperwork with the WRONG routing number. Now i have to wait and see if my refund is returend.. and then wait for a paper check.. how dumb. This company sucks!
Same thing happened to me. I don't understand why the heck you would send your customers wrong information like that.
Now I have to wait and see. I was really counting on my refund. Now I am totally screwed for god knows how long
Well I guess the complaints are only coming from people that recieved their taxes on a new card that they had just recieved, because I have had my card for about 3 years and have had my taxes to go to my card every year, And I have never had a problem with account now, and my payroll check goes direct deposit every payday. It seems like it was scamed only on the people who had just started using the cards. I'm not gonna say that it want happen to me but if it does it's gonna either be my employer fault or account now.
account now froze my account
Account Now froze my account on Monday, May 24, 2010. When I called I was told it was frozen due to "suspicious activity" on my account. I had recieved a refund on my card that they flagged my account for. I was asked to fax in documents, which I promptly did. I received a fax confirmatioon tuesday morning from sending them in to Acct. Now. I was told that my funds would be released by wednesday morning, they were not. I called, a representative in the risk deptartment informed me that they were in review and would be released to me that afternoon. They were not.
I called this morning (thursday, May 27) I was AGAIN told that they were in review. I was also told that my fax hadnt been received until Wednesday even though I discussed the fax with a representative on Tuesay! So they just bought themselves another 24 hours with my money...I am 6 months pregnant and high risk. As of now I have no money, no gas, and my phone bill that is usually debited from my account now card was unable to process because of this. We are coming up on a holiday weekend, I rescheduled my ultrasound appt 3 times this week because I was promised that my money would be available. Every rep I talk to tells me something different. I am terrified of being home on a 3 day weekend without ANY money and my phone being disconnected. This company is shady, I feel like they are stealing from me. I am filing a complaint with the BBB.
The complaint has been investigated and resolved to the customer’s satisfaction.
they claimed my tax refund did not belong to me
I had part of my federal tax refund go onto my accountnow debit card on 1/29. I used the card several times that day without problem. Next day, my card was decined. I had to wait until business hours to call accountnow. Monfay 2/1 I called. They requested that I fax my driver's lic. SS card, utility bill & w-2's. I am self employed and do not have w-2's. I was given no reason why, but my account had been lockes. I had $1853.90 in my account that I could not access. I caled several times over the next 3 days without a resolution. I was always told that someone would call me back within 24 hours. I was not allowed to speak with anyone but customer service. On 2/4 I received a call from a "lady" at accountnow. She told me that "unfortunately my account was being closed" They claimed my tax refund did not belong to me, even after I sent the faxed items proving my ID. They are supposedly returning my refund to the IRS. There is no way to describe the hardship that this has left me facing.
I know of 8 different people plus myself who used Account Now for their tax refund because of the early delivery of the funds. Account Now accepted our tax returns and after about 4 days they suddenly blocked the cards. One person was in the middle of shopping when her card got blocked. They could not give an explanation as to why it was blocked only that documents were needed to confirm identity. We have sent these people our whole life documents and still no release of the funds. After they got our documents they proceeded to say they closed the account and sent the money back to the IRS and it would take 6 weeks for the IRS to get it. Mind you the IRS stated that Account Now was the 3rd recipient and they originally sent the money to University Bank. Account Now refuses to provide me with any more information. Even though they have my full identity and all of my money along with others. Please email 1st name and a way to contact you to againstprepaidthieves@gmail.com
They froze my sons account right after his $8000 tax return posted saying he needed to prove his identity. That was Jan 31. Have faxed 15 pages of identifying information because they needed to verify his identity. Have phoned numerous times and account still restricted. Wake up people..this company is asking for personal information and closing everyone accounts that have large tax returns. Somehow all this money just disappears ? I Know what they are up to. They want our information so they can close our accounts and open up new ones using our personal information. New accounts for themselves. Figure it out...they are committing identity theft against their own customers..First of all they ask us to fax w2s ? They are not the IAS. They did not prepare my taxes and that money was cleared through the IRS..its a scam and they are getting away with it by hiding behind the patriot act..not once is it ever mentioned how they secure our personal information..who has access to those documents or what happens to them..they will continue milking us and getting away with it unless we fight back..I mean come on now they must be breaking some federal laws here..we need to all the accountnow card holders who have gone through this to fight back and shut them down..lets all get together and file complaints with federal banking agencies state reps bbb, ftc, occ and particularly in CA. Since that's where they are headquartered. We need to make these people listen..Eventually if enough of us complain they will investigate..I'm ready to call the media and expose them for the crooks they are..I'm fed up, exhausted and broke thanks to account now
i had my taxes did like that what happen next with your taxes from account now
deposit theft
AFTER BEING A LOYAL CARD MEMBER WITH MY PAYCHECKS FROM DOD BEING DIRECT DEPOSITED AMONG OTHER DEPOSITS FOR MANY YEARS WITHOUT ONE MINOR PROBLEM.I WAS TO BE A VICTIM OF THEIR CORPORATE GREED AND THEFT WHEN MY PAYCHECK WAS AND STILL IS BEING WITHHELD WITHOUT ANY GROUNDS OR RULES VIOLATIONS ON MY PART.MY EMPLOYER TRANSFERED MY EARNINGS BY CREDIT CARD RETURN USING HIS PROCESSOR.I WAS ABLE TO USE THE FIRST DEPOSIT WITHOUT A PROBLEM, IN FACT NOT ONE WORD THIS METHOD WAS WRONG, NO WARNINGS TO HIM OR I AT ALL.THE SECOND ONE WAS HELD AND I WAS TO FIND THIS OUT ONLY WHEN MY BILL PAYS WENT UNPAID.I WAS 5 CALLS IN WHEN I GOT WORD I WAS BEING SOUGHT AS COMMITING SOME SORT OF FRAUD.I WAS BEING PUNISHED DENIED MY EARNINGS FOR THEIR OWN MISTAKES AND PRACTICES.STILL AS OF TODAY 03/13/2010 40 DAYS IN THERE HAS BEEN NO REFUND OR CREDIT NOR EXPLAINATION. THEY JUST STOLE MY CHECK NO DIFFERENT THEN SOME ROBBER ON THE STREET AND THEIR IS NO HELP .
The complaint has been investigated and resolved to the customer’s satisfaction.
The same thing has happened to my mom's SS and government retirement annuity. Meta Bank just keeps changing the names of these frauds. Now they call it " Netspend " . We are being stonewalled too. Meta Bank swears they are not receiving my mom's $$$ but we know they are lying! She has lost at least 3 months of her income to these crooks. Her credit union acct. went into arrears by $2300 from bad checks and NSF fees because all of her $$ was diverted to Meta Bank. My mom has dementia and the early stages of Alzheimer's disease, as if that isn't bad enough, now she's a victim of the worse kind of greed.
I will email you when i get home from work..we def need to talk and get others on board..we can both search for others who have had the same problem..as of today, I have received notification from FED RESERVE, BBB and Attorney General..Someone needs to listen to us
HEY I'M ON BOARD WITH YOU. I FILED A COMPLAINT AGAINST THEM TODAY WITH THE CONSUMER FINANCIAL PROTECTION BUREAU. THEY REALLY NEED TO BE STOPPED. THEY REFUSE TO RELEASE MY RETURN . I REALLY REALLY HATE THIS COMPANY. PLEASE EMAIL ME at sweetshasa@yahoo.com. I REFUSE TO LET THIS GO!
They froze my sons account right after his $8000 tax return posted saying he needed to prove his identity. That was Jan 31. Have faxed 15 pages of identifying information because they needed to verify his identity. Have phoned numerous times and account still restricted. Wake up people..this company is asking for personal information and closing everyone accounts that have large tax returns. Somehow all this money just disappears ? I Know what they are up to. They want our information so they can close our accounts and open up new ones using our personal information. New accounts for themselves. Figure it out...they are committing identity theft against their own customers..First of all they ask us to fax w2s ? They are not the IAS. They did not prepare my taxes and that money was cleared through the IRS..its a scam and they are getting away with it by hiding behind the patriot act..not once is it ever mentioned how they secure our personal information..who has access to those documents or what happens to them..they will continue milking us and getting away with it unless we fight back..I mean come on now they must be breaking some federal laws here..we need to all the accountnow card holders who have gone through this to fight back and shut them down..lets all get together and file complaints with federal banking agencies state reps bbb, ftc, occ and particularly in CA. Since that's where they are headquartered. We need to make these people listen..Eventually if enough of us complain they will investigate..I'm ready to call the media and expose them for the crooks they are..I'm fed up, exhausted and broke thanks to account now
tax refund
This company has not rejected our state taxes. they are holding them still after a week. We have sent in all the documents to verify who we are, and still no contact back from anyone, even though they state they will call you within 3 days. They removed my husband from our account and set up another account without our authorization. They do not allow you to call and speak to anyone in the fraud department or risk department. They block you out and steal your money.
The complaint has been investigated and resolved to the customer’s satisfaction.
yes this date 02/11/2016 my funds were sent from irs 02/09/2016 and i have not gotten my funds threw account now yet whats going on i really dont understand
CALL or email california FBI san.francisco@ic.fbi.gov
CALL or email california FBI san.francisco@ic.fbi.gov
CALL or email california FBI san.francisco@ic.fbi.gov
CALL or email california FBI san.francisco@ic.fbi.gov
CALL or email california FBI san.francisco@ic.fbi.gov
CALL or email california FBI san.francisco@ic.fbi.gov
ALL or email california FBI san.francisco@ic.fbi.gov
CALL or email california FBI san.francisco@ic.fbi.gov
CALL or email california FBI san.francisco@ic.fbi.gov
CALL or email california FBI san.francisco@ic.fbi.gov
CALL or email california FBI san.francisco@ic.fbi.gov
CALL or email california FBI san.francisco@ic.fbi.gov
my name is denise twyford an i still cant use my card it wont take my pin im done with this ###
i put a pin in that in dont know it wont even take my social security no can somebody help me
I can't believe dat accountnow have done to so many ppl now I am a victim a single working mother of 5 wit my youngest being a month old they have held my tax refund altho I have faxed n everythin they ask 4 my birth cerfif a valid id and a copy of my w2 then they came wit more stuff I hav no time or engery for them to keep takin me in circles I worked hard for my refund and for them to hold 6000 of my children money is stressful I ben out of work for amonth cuz of my newborn so I have no bac up diapers and formula is low I hav put it in god hands cuz he know wat I'm goin thru its very bad timeing I just got bac on my feet I took a cna class to provide for mines but currently at the time I waz homeless and I explain to them but they don't care I'm stayin wit my sister and tryn to get my own place and car I wasn't Use to catchin da bus cuz I always had my own everythin caught da bus to the daycare then caught it to school then from skool n back 2 da daycare then home but I had to do wat I had 2 for my kids I finish school and had 2 jobs 2weks later now this bs they are nothing but devils who dnt give a [censored] about u and ur family
I HAVE NOT CREATED A PIN BECAUSE WHEN IT'S TIME TO PUT THE CV SERCURITY CODE IN, IT WILL NOT LET ME!
account now sucks i deposit 100 dollars into a card and wont let it work and there's no way to get my money refunded cause they never answer
I am useing how I feel Gay
Hi I'm Anthony Hudson, I faxed over documents.Did taxes through ez-tax return sponsered on Accountnow site. I contacted EZ-tax return no help. Nowhere like SBBT the best in getting your refund to you mailed checks and all.
Im complain. Im planning on just getting rich by lawsuit. Many people post on this Risk Department Fraud. Its more like embezzlement and money laundering being investigated. Direct your theft complaint to the FBI. There is a 98% chance of getting crooks arrested and answers to the victims about our money. They freeze your money and make double money. Faxing documents is a safety procedure that is being used to cover fraud tactics.
If you just call the FBI and state your complaint. I hate this company. my funds been locked since 06-22-2011. on address issues. I have completed the fax game numerous times. I need my money to keep my lights on and feed my family. Dont worry we the people can just shut account now down. Start filing complaints with the FBI everyday they have your money and you have faxed documents by Federal Goverment Employees. Great credible witnesses. send the same fax to you opointed investigator...jnsjrrd at aol
Well all you need is the last 4 digits of your Social Security Number, that's your pin, but only if you haven't changed it already.
unwanted visa debit card
I received THREE prepaid Visa debit cards in the mail today from AccountNow. I do not want, nor did I request these cards. All have my name on them, my correct postal address and their own unique account number.
Their customer service number is operated by recordings. How do I find out where they got my information and how do I make sure these accounts are closed?
The complaint has been investigated and resolved to the customer’s satisfaction.
They are prepaid cards, you have to put money on them in order for them to work. You can just cut them up and throw them out. You can talk to a live representative if you call during their normal business hours.
misleading advertising
My sister signed up with them under the guise of building her credit, having had an account closed during hard times. She has since paid off the debt to her old bank, and is trying to reestablish her credit foundation. After receiving her card (to which I was immediately skeptical about, having no approval procedures other than "give us your billing information, and we'll handle screwing you-er, .. I mean "the rest"), she was instantly discouraged by their charges for *everything, charges for customer service, charges she says for cancellation, charges for the "privilege" of letting them play with your money until you use it. *Garbage. This is not a credit card, it is a VISA *Debit card which has no affect on your credit positively or negatively. *Useless. She was charged $10.00 for sign up (on a website that makes a killing (I bet) on the sales pitch "FREE SIGN UP, *INSTANT APPROVAL". I will be looking into helping her cancel it, (in the terms and conditions, . it mentions calling/writing them to withdraw consent). Needless to say I am disgusted that companies like this exist to prey on those already in trouble, it makes my skin crawl to think of their grubby hands counting this money at night. Hope you are sleeping well you ###.
The complaint has been investigated and resolved to the customer’s satisfaction.
@sassy lady - she says "in the terms and conditions" which means they did read it. The fact that they are stating here that they were "blind sided" by the fees. They did not see these terms in the TOS. they are supposed to have these listed on the webpage for any charges.
the site may have been a fake site that isnt affiliated with visa which would explain it. dub-out it though.
maybe you should read whats called "terms and condition" it helps learing about what you sign up for after all god gave you a brain for something other than complaining about a company because you forgot to read over the company NOT EVERYTHING IN LIFE IS FREE
still waiting for my card
IT HAS BEEN MORE TIME WHEN THEY SAID MY PREPAID CARD WILL BE HERE I AM STILL WAITING AND IT HAS BEEN SINCE 3/21/2009 I GOT THE PRINT SHEET CONFRIMING THA IT WILL BE HERE 5-7 DAYS NOTHING IF A COMPANY TELLS YOU SOMETHING I MYSELF THINKS IT SHOULD GO THROUGH WITH IT.ON MY PAPER IT EVEN SAYS CONGRATULATIONS YOUR ACCOUNT IS NOW OPEN PLEASE REVIEW YOUR RECORDS AND SEND ME MY CARD .THANK YOU MY NAME IS TRINA MULDROW LAST FOUR DIGITS OF THE ACCOUNT NUMBER IS 8342.
The complaint has been investigated and resolved to the customer’s satisfaction.
bad customer service
This company is a joke. I have been asking for a replacement card since the 13th of January, and today is the 21st of Feburary and I still do not have it. They keep saying they send me one and I do not recieve it. I depend on my SSI benefits for my living. My funds are deposited to this company, and I can't even pay a bill online or transfer money unless I have the new card. I am a 50 year old women with problems and unable to move around quickly. I have had to ask the church for food since I am unable to my money out of this account.
Please DO NOT OPEN AN ACCOUNT WITH THE COMPANY MENTIONED. THEY ARE THIEVES.
The complaint has been investigated and resolved to the customer’s satisfaction.
For the past month or so I have been trying to get accountnow to send me a new debit card...they sent a card to my old address an when I informed them of it I was told to send some verifying ID information...I have sent verifying documents 5 times an each time they say the documents weren't approved...This has put me in a very bad financial set back do to the fact that I get my ssi direct deposit to this account..Now I'm looking at losing my house an Utilities unpaid do to accountnow holding my money...I'm a single parent with a special needs daughter an this is so awful how this company has treated me..please who ever needs an bank account DO NOT go through this company...Costumer service is bad...The managers are not helpful its like the money u have in there bank they won't let u have access to it...
Account Now Unlimited Re: Direct Deposit www.rushcard, com Bancorp Bank. Send me a Pre Paid did not receive Debuit From: Bank Dispute on line 60 -90 day, s [protected] send new pre paid debuit card Account Now Unlimited. Account @ routing # Rush Card [protected] [protected]. NY Community Bank Al Penalbe 1 Manor Sq Yonkers Ny [protected] BranchManager handles Disputes had me sign up For: Debuit Card Dispute on line 60-90 day, s or longer. They gave me application # [protected] [protected] www.rushcard.com. Alfreda Smith-Burrus 404 N High St apt L Mt Vernon Ny [protected]-965-4841
I AM HAVING A PTOBLOEM GETTING A REPLACEMENT CARD THEY DO NOT CARE THAT MY HOUSE BURNED DOWN AND IM SLEEPIMG IN A TENT THAT I AM 60 YRS OLD A WIDOW AND DISABLED THEY SAY THEY HAVE NO WAY TO9 FDOMMUNICAYE WITH THIER CORPORATE OFFICE IN SAN RAMON WHICH IS 60 MILEA FROM QWHERE I LIVE AND CANT EXPIDITE THE REVIEW OFG MY DOCUMENTS, IM SO SICK AND TIRED OF THIS PLACE but if I change my SSI NOW IT COULD TAKE WEEKS TO GET IT, SOMEONE HAS TO BE ABLE TO HEL;P DOES ANYONE HAVE A LOCAL NUMBER
if there are any class action lawsuits against AccountNow please contact me. Im a new mom and trying to finally get my taxes loaded only to be asked to go get the receipt from April when i loaded money onto the card they want me to include my id and proof of address I have faxed this information to them but they claim they cant see the id clearly and a date is not visible on the medical bill i faxed. i originally tried uploading these documents but the system has been down for 2 weeks now. Im trying to get the restriction lifted and they have sent another card without me requesting. ive spoken to several supervisors and asked to speak to their supervisor im on hold now 2 hours i refuse to hang up. any advise please help.
I'm trying to send money to MoneyGram can I please unblock the card with AccountNow I need to speak to the supervisor every time I called they hung up in my face I'm trying to send $190 to MoneyGram I'm really upset
Hello Everyone,
I am sorry to hear several of you are having issues or had issues with your AccountNow account. If your account issue is unresolved or if you have additional concerns, we would like to help. Unfortunately we cannot discuss your personal account information in a public forum. Can you please send us an email at ANExecutiveOffice@greendotcorp.com referencing your name (as it appears on your card), last four digits of your card number and best number to reach you at? We look forward to helping you with your account issue.
Sincerely,
HP
AccountNow
Hotflashgram@aol...if anyone files a class action against this account now...please contact me...for years I have played in online casinos and deposited and withdrew from the card and ..all of a sudden I win, the allow deposit and spending and then froze it..leaving me in debt!
They will not release mpney that hat has been refunded by the merchant. And if nothing is done i will sue them for theft.
They are lies and scam and want credit my account back this is a bad company and they need to be sued like heck please all I ask is for my money they said it take til 15 but it don't take that long to credit back my card account for stolen money
Hello Everyone,
I am sorry to hear several of you are having issues or had issues with your AccountNow account. If your account issue is unresolved or if you have additional concerns, we would like to help. Unfortunately we cannot discuss your personal account information in a public forum. Can you please send us an email at customerserviceCB@accountnowinc.com referencing your name (as it appears on your card), last four digits of your card number and best number to reach you at? We look forward to helping you with your account issue.
Sincerely,
JRF
AccountNow
disputes
The Company has drained my personal account, And now This accountnow visa 29.95&29.95 Needs to be refunded
My. Card. Got. Stolen. And. Someone. Took. All. My. Money. And. I. Need. My. Money. Back. On. My. Card. So. I. Can. Pay. My. Bills. It. Is. Ashame. How. People. Steal. From. U. It. Is. Not. Right. And. I. Think. I. Deserve. For. My. Money. To. Be. Back. On. My. Card.it. Is. Against. The. Law. To. Steal. From. People.
https://www.helpwithmybank.gov/index.html
Comptroller of currency governs all banks.. file complaints
This is the movers and the shakers
i definetly agree I have been with them for about a year the only luxury is that they are always freezing my money, something always comes up missing I had a charge that was in an amount of 290.00 they never refunded it they just set a case however I have never got my money I can not stand them they blocked my card and I could not use it I had to wait 10 days with no money I got my direct deposit the next day the card was blocked
worst place ever same thing here asking for utility bill with address on it! gave them my email and emailed them they did not respond the number they have to report your card lost or stolen is automated asking you to give them your card number! i lost my card how am i going to give them my card number? i had gone to the BBB to file a complaint and found 771 people complained in 3 years of there 5 years being open. not good but i found a number on there with there address so i called they gave me this number to fax the stuff they wanted [protected] the next day after i fax i get an email saying sorry it took so long to fax it to a different number wth? i called the number from BBB again and they said oh no thats the wrong number! so wile on hold for 30 minutes i look the number up and lo and behold the number is a fax and to there bank! now i made it known they are intentionally holding my money illegally and its theft! they dont care. i sent so many emails and i get 2 replies saying to call the customer care which i cant do because i do not have my card! further they locked me out my online account so i cant see if anyone is using my card
i have had this card for over a year but never used it i had tax refund deposit on my card and they have frozen my card but they take a dollar off every time i call them i dont know if i will get my money because i sent everthing they ask for if anyone got they money from account now let me know
I don't normally post anything on the web but THIS I had to post...Accountnow is a ripoff...i miss placed my card which I thought at the time it was lost so I called "accontnow" (which later I found was not acountnow because they are closed during the weekend) to jave my card "temporarily blocked" in case I found...well lets just say temporary to them was 7 to 10 business days.NO Money for 10 DAYS! That's it when I get my money they don't have to worrry about me! Signed PISSED
dont Don't go with account now they RRRRRRRRRRRRipe OFF ! dont do it
Try it here and earn $35 free you can cancel your card after http://www.playandsearch.com/accountnowsignup.htm
Accountnow should go out of business and have to reimburse everyone that money they have frozen including my $604.60, I pray this happens for them.
We are having to deal with the IRS, the FBI, the BBB AND the Federal Trade Commission all at the same time because AccountNow Inc. "stole" our federal tax returns five weeks ago, and never returned it back to the feds! WE HATE ACCOUNTNOW! Spread the word what they are doing. We are talking $10, 000 here!
they froze my card and won't reply
In the beginning of May, 2008 I contacted my credit card company (Account Now Visa) and advised them that someone used my credit card without my permission, they said they would investigate and I would hear from they in 30 days, in 30 days I received a letter stating that they couldn't do anything because someone also used my pin number, that was that.
This is July 11th, it is also Friday, I discovered at 2:30pm that account now froze my funds, I called a total of 8 times, Customer Service said the person that froze the accoount, did so because of my complaint in MAY, since then I have mad regular payments, so I cannot for the world understand WHY HAVE THEY FROZE MY ACCOUNT?
No one calls you back, they say they will, but they don't, they keep putting me on hold, I got this card so I don't carry cash, I have no way to get gas, to buy food, I am in real trouble and I told them, I told them I want my money, I answered all their security questions, but they just say someone will call.
They want me to prove who I am but I can't get on there and do that it won't take my account number and I get ss disability and I never got my check from March.. I need my money I'm the only one that has income and goi g month without is. Very hard. [protected] please call if you can help me... thank you
My name is John Kellington would all cards be put on one card then I can start up my direct deposit again which was my Social security and VA disability home phone is [protected] home address 555 hwy 10 S.lot 32A Saint Cloud MN.56304 getting paper checks now would like done ASAP please.
they closed my account and have not sent me the funds that are in the account. there is no way to reach them and the funds show available on the account . customer service is constantly closed . they sent anoher card that I activated and still cant access my funds
Account closed on October 20 2022 I called many times they said I will receive a paper check in 15 days. I haven't received anything.i need my money for food for my kids and pay rent.
My SSI money was put on this card and isnt posting and because of this ive got overdue bills. Please fix this or ill terminate this card to get my money. OCT 28th was the due date. My card # [protected] Kathy Fenby
I called customer service and they told me all accounts were deactivated. The rep could not give me a reason. They said it would take 14 days to send my money by check. I can't even log into their site to check my balance. He gave me no other recourse to fix the issue. They have all my money. 10/21/2022 7:30pm
They restricted my account for no apparent reason, had me on hold for two hours last night and now despite calling again now during the hours they claim to be open, their offices are closed.
My card expires next week and I have not received a new one. There is no way to request this. What can I do? Some retailers are not accepting my card because it says it expired 10:2022. How do I get the updated card?
Y'all go on here lying saying its resolved but that's a lie I'm having a lawyer call y'all today y'all won't release my funds so y'all need to have my funds release by the end of the day or I'm sueing yall
To whom this may concern ... Just wanted to let you know this mobile banking website Needs some fixing keeps asking me to enter my info and never passes the 2ns page where it asks for you last name, and your other security questions I've tried it on a computer and mobile desktop please help
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AccountNow emailshelpdesk@accountnowinc.com100%Confidence score: 100%Support
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AccountNow address2603 Camino Ramon Ste 485, San Ramon, California, 94583-9131, United States
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I'm in the same situation. Has anyone goten
did he get his money back?
they just did the same thing to us.
They froze my sons account right after his $8000 tax return posted saying he needed to prove his identity. That was Jan 31. Have faxed 15 pages of identifying information because they needed to verify his identity. Have phoned numerous times and account still restricted. Wake up people..this company is asking for personal information and closing everyone accounts that have large tax returns. Somehow all this money just disappears ? I Know what they are up to. They want our information so they can close our accounts and open up new ones using our personal information. New accounts for themselves. Figure it out...they are committing identity theft against their own customers..First of all they ask us to fax w2s ? They are not the IAS. They did not prepare my taxes and that money was cleared through the IRS..its a scam and they are getting away with it by hiding behind the patriot act..not once is it ever mentioned how they secure our personal information..who has access to those documents or what happens to them..they will continue milking us and getting away with it unless we fight back..I mean come on now they must be breaking some federal laws here..we need to all the accountnow card holders who have gone through this to fight back and shut them down..lets all get together and file complaints with federal banking agencies state reps bbb, ftc, occ and particularly in CA. Since that's where they are headquartered. We need to make these people listen..Eventually if enough of us complain they will investigate..I'm ready to call the media and expose them for the crooks they are..I'm fed up, exhausted and broke thanks to account now