Ace Flare Account by Meta Bank review: Dispute analyst

My name is Norma Gonzalez on January 28, 2024 someone hacked into my Account and did 3 unauthorized transactions of $303 dollars back to back until my card was blocked for fraudulent activity. Ok so the next day January 29, 2024 I reported this to Customer service a new card was sent, they told me they will make a Dispute regarding these 3 unauthorized ATM Bank of America transactions that added up to $909 dollars. They told it will take 10 business days to solve the issue and I was to receive provisional credit and my refund of $909 dollars back! That was BS! 10 days Past so I checked the my Ace Flare account online and received the message that I received no refund because

They found no errors that's BS how dare they not believe me! I've had an account this this company for 6 years or more, they didn't even have no sympathy at all I needed my $909 dollars to pay my rent. This caused me to feel depressed and robbed and confused. Like there saying is my fault wtf is my money. No one has access to my pin or account information! Please I beg you I need my money please. I feel scammed by Ace Meta Bank and the Dispute Analyst Department. How dare you! Have no sympathy shame on you all!