Menu
For Business Write a review File a complaint
Adams Disaster and Restoration

Adams Disaster and Restoration review: Save yourself the headache 1

E
Author of the review
6:18 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have some termite damage to a beam in the laundry room. The company came out a provided a quote, and I hired them to complete the repair. I was advised the demolition team would contact me to do the tear out the same day. No call.. called the company the next business day and was scheduled for the repair a couple days later. They came out but did not do the repair as agreed. Rather than replacing the damaged beam, they replaced the molding around the attic door. I let them know. I could have done this for a fraction of the cost. I called Adams to discuss and was advised the estimator did not provide an accurate estimate based on the damage. I informed them, I watched the estimator send photos to the manager and heard the conversation regarding the cost. The secretary informed me. 'He was inexperienced and was incorrect. " I again told them the manager provided the cost based on photos provided, and asked why would they send an incompetent estimator out to provide an estimate? Also informed the incompetence is not my issue. They sent another person out to review. (Tanner). Tanner assured me they would complete the work as agreed and I would be contacted. That did not happen. I called them again, and was told. They cannot do the work. No phone call or anything. I understand the quote was low, and I was willing to readdress the cost. But this company apparently just hopes the agreement is forgotten. I would NOT recommend this company. Save yourself the headache and inaccurate information. I had to rate 1 star, because negative is not an option.

1 comments
Add a comment
S
S
S. Lockman
Send a message
Verified customer This complaint was posted by a verified customer. Learn more

Here's what you need to do: don't let them off the hook. Document everything and push for accountability. Contact them again and make it clear that you expect the agreed-upon work to be completed properly. If they still won't cooperate, consider taking legal action or getting a different company to fix the damage and then pursue reimbursement from Adams Disaster and Restoration. Your time and money are too valuable to waste on their mistakes. Stand firm and demand the service you paid for.

More Adams Disaster and Restoration reviews & complaints

Adams Disaster and Restoration - Adams disasters and restoration has an advertisement on Thumbtack for free estimate and 100 % customer satisfaction, therefore, we called him
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Adams Disaster and Restoration - We had a below slab water leak, we called in a plumber who in turn called Adams Restoration
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Adams Disaster and Restoration - This company's communication and customer service is horrific, constantly agreeing to come to the home or call you and never doing so when they
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Adams Disaster and Restoration - Adams D&R just wrapped up their services at my property over the weekend and I could not be more thrilled with the outcome of the work they
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Adams Disaster and Restoration - On March 30,2020 I had the opportunity to meet with the Owner of Adams D&R, *****, at my home
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Adams Disaster and Restoration - A pipe in my bathroom busted and water flooded from the upstairs all the way down to the kitchen
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
  1. Adams Disaster and Restoration Contacts

  2. Adams Disaster and Restoration phone numbers
    +1 (480) 895-4848
    +1 (480) 895-4848
    Click up if you have successfully reached Adams Disaster and Restoration by calling +1 (480) 895-4848 phone number 0 0 users reported that they have successfully reached Adams Disaster and Restoration by calling +1 (480) 895-4848 phone number Click down if you have unsuccessfully reached Adams Disaster and Restoration by calling +1 (480) 895-4848 phone number 0 0 users reported that they have UNsuccessfully reached Adams Disaster and Restoration by calling +1 (480) 895-4848 phone number
  3. Adams Disaster and Restoration emails
  4. Adams Disaster and Restoration address
    600 S 56th St Ste B-14, Chandler, Arizona, 85226-4206, United States
  5. Adams Disaster and Restoration social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 19, 2024
  7. View all Adams Disaster and Restoration contacts