Airy Hair
Reviews and Complaints

AiryHair has been a game changer for our business. As one of the biggest hair extension sellers in our area, both in-store and online, we have tried numerous suppliers, but none have come close to the quality provided by AiryHair. Sure, there may be an occasional lemon in the bunch, but overall, the consistent quality and exceptional customer support make up for it.

Let me tell you, we have spent a fortune trying out different suppliers. Tens of thousands of dollars have gone down the drain in expenses. It's frustrating when you start off with great hair, only to see it deteriorate within a few weeks. However, with AiryHair, we have found a reliable source for top-notch extensions that never disappoint.

What sets AiryHair apart is their unwavering commitment to delivering consistent quality. We have never encountered any major issues with their products, and their customer support team is always there to assist with any returns or exchanges. It's a relief to know that we can count on them to resolve any concerns that may arise.

Another aspect that I personally appreciate about AiryHair is their wide range of color variations. They offer an extensive selection, allowing us to cater to the diverse preferences of our customers. Whether it's a natural shade or a vibrant hue, AiryHair has got it covered.

Now, I must address the differing opinions expressed by other reviewers. While I respect their experiences, I have to say that our journey with AiryHair has been nothing short of excellent. We have found a reliable partner in them, and their consistent quality has played a significant role in our success as hair extension sellers.

In conclusion, if you're in the market for high-quality hair extensions, look no further than AiryHair. They have proven themselves time and time again, and we are grateful to have them as our trusted supplier. Don't let the negative reviews deter you, as our experience speaks volumes about the exceptional products and service provided by AiryHair.

I ordered some custom hair from Airy Hair in the middle of February. I wasn't in a hurry to get it since they said it would take 6 to 9 days for custom hair. So, no biggie. But then, the Pandemic happened and it had been around 14 or 15 days, so I thought I'd give them a call on March 30. Well, let me tell ya, don't even bother 'cause you'll have to leave a message and guess what? No one will EVER call you back. I'm telling ya, I left a bunch of messages and not a single soul bothered to return my call.

I never received a tracking number until I finally decided to shoot them an email to see what the heck was going on with my hair. Long story short, it's now April 21 and I just got my hair today. Can you believe it? After going through all this trouble for a whopping 2 months, they didn't offer any help or anything. I was so mad that I told them I'm gonna dispute the order with my bank and leave a review on here. And guess what? This is the email I got back from them.

I've been using real human hair extensions for like, forever, man. And let me tell ya, I ain't too thrilled with this hair I got from Airy Hair, ya know?

First off, the color ain't what they said it would be. They claimed it was gonna be #2, but it's more like this reddish hue. And let me tell ya, it's super kinky too. I tried using a flatiron to straighten it out, but no dice, man. It's still all kinky and stuff. Honestly, it feels like horse tail hair, if ya catch my drift. And to top it all off, it don't even seem like it's 2g, ya know what I mean?
*check out the pic, man

So I reached out to my buddies who are always buying human hair extensions, and they reckon this hair is more likely horse hair than human hair, dude. Can you believe that?

Now, the website itself looks pretty legit, but when the package arrived, it was like some ghetto envelope from China, man. And get this, there was no proper packaging or anything. The only way you can tell what you're getting is this tiny sticker on a piece of cardboard. And guess what? The packaging don't even have the "Airyhair" brand on it, man. What's up with that?

So, ladies, do yourselves a favor and do some research before you buy from these guys. And definitely check out what other customers are saying, man. I really wish I had done that before I wasted my money on this hair, ya know?

I've been a customer of AiryHair since 2011, and in 2018, they had a bit of a quality problem, which made me start looking for other brands.

Unfortunately, I couldn't really find anything decent, and the search ended up costing me a pretty penny. It was so frustrating that I could almost cry.

But hey, I can't really blame anyone else. Out of the 100 sets I bought, only 5 of them were bad, and that's not good at all. However, things took a turn when I received a message from the CEO in April of 2019, letting me know that they had resolved their supplier's quality issues.

Now, it's been 2 months since then, and I'm head over heels in love with this company once again. It's like they've gone back to their old and beloved formula or something. I don't know what they did, but all I care about now is the quality, and let me tell you, it's top-notch, just like the good old days:)

The hair they've been sending since 2019 is absolutely marvelous.

I mean, I'm just a regular guy, you know? And yeah, I wear hair extensions. I know it might sound a bit strange, but hey, it's all about feeling good, right? So, let me tell you about my experience with Airy Hair.

First things first, I ordered the 16" wefts from their website. I gotta say, the delivery was pretty quick. I went for the DHL express option, and bam, my hair arrived in just 4 business days. Not bad at all, if you ask me.

Now, when it comes to choosing the right color, I gotta admit, it's not that hard for us guys. I just went with the good ol' 1B, and it matched my natural hair color perfectly. But hey, if you're blessed with seriously thick hair, you might wanna consider getting the double drawn ones. I haven't tried them myself, but I've heard they're great.

Before making my purchase, I did my homework, you know? I checked out their FAQ and hair care sections. Let me tell you, those were a lifesaver. They had all the info I needed to take care of my new hair. And let me tell you, I wash my hair every day because of my gym routine. I know, it might sound a bit excessive, but hey, a guy's gotta do what a guy's gotta do. And you know what? After 26 days, my hair is still looking fabulous. No tangles, no mess. And get this, I got the 2019 line. Maybe that's why it's holding up so well.

Honestly, I don't know what else to say. I'm just a regular guy who's been happy with his purchase. The hair has been wonderful, and I couldn't be more satisfied. So, if you're thinking about getting some hair extensions, give Airy Hair a shot. Trust me, you won't be disappointed.

The hair I got from Airy Hair wasn't too shabby, but the beads that came with it were way too big. My hair salon told me that it wouldn't look good in my hair and that the beads would be visible. No biggie, I thought, I'll just return it and be done with it. The company assured me that they would cover the cost of shipping it back. So, I went to the post office to get a tracking number, but guess what? They wanted a whopping $55 just for some basic tracking to China, even though the shipment itself was only around $15. I knew the company wouldn't want to shell out $70 just to get back some hair that I paid a mere $65 for. So, I decided to stick with the $15 option.

I made sure to take pictures of the receipt and the package right before I sent it out via USPS on May 24th. The company told me to check in every 10 days to get updates on the return status. But every single time I reached out, they would ask for the tracking number. I kept explaining that I didn't have one because it would have cost more than the actual value of the hair extensions. It's now August 22nd, and I still haven't received my refund. It seems like they have no intention of giving my money back, and there's not much I can do except vent my frustrations through reviews.

By the way, my order number is #

We've been using Airy Hair (airyhair.com) for affordable, disposable extensions since way back in 2013. You know, we have clients who can only afford so much, so this was like the best option for us, you know what I mean?

But man, oh man, things have really gone downhill since 2018. Their customer service and quality have taken a nosedive, I tell ya. It's like they can't find good suppliers or something, that's what they say at least. And yeah, they do respond pretty quick, but they always come up with excuses for their shortcomings. It's like they never wanna take responsibility, you know?

And get this, whenever they get called out on their shoddy work, they always try to blame their customers. Like, seriously? Check out the reviews on other sites, you'll see what I mean.

So, I had the audacity to ask for a custom product, right? And guess what they wanted? They wanted me to pay before they even sent me an invoice. I mean, come on, that sounds fishy as heck, right? So, I told them to send me an invoice first, but they flat out refused. Now they think they're being all clever by not wanting to sell me their sub-par products. Ha! Like that's gonna bother me.

Let me tell you something, this company is just a middleman. You can totally skip them and go straight to the factories in China using Alibaba. There are tons of wholesalers there who are more than willing to sell you samples for testing. No need to deal with AiryHair's nonsense.

Oh, and those "great" reviews you see? I'm pretty darn sure they ask their clients to post them. They even asked me to do it on another review site last year. Can you believe that?

Trust me, my friend, stay far away from AiryHair. I've been with them for years, so I know exactly how they operate. Don't say I didn't warn you.

I was going back and forth for like a whole month before finally deciding to give Airy Hair a try. I mean, I watched a bunch of YouTube reviews and they seemed pretty legit, you know? So, I thought, why not? Let's give it a shot.

At first, things were looking up. I curled the hair to match my own and it curled like a dream. It looked all nice and put together, just the way I wanted it. But then, when it came time to actually put the extensions in, I noticed something weird. There were these hair pieces with these little stringy things on them. It looked like white sewing thread or maybe even some blue thread mixed in with the brown hair. I was like, what the heck is this? I found three of these threads in just a 30 piece pack of supposedly double drawn hair. I mean, come on!

By the way, if you're thinking about getting extensions, let me tell you, anything less than 100 grams is a big no-no. Trust me, it won't look right. So, even though I had to shell out a hundred bucks for this hair, I was like, okay, it's cool. I'm trusting that this is some top-notch double drawn remy hair.

But guess what? I'm only one week in and I can already tell you, this ain't no virgin hair. Not even my own damaged hair gets tangled up like this. And let me tell you, I made the mistake of not washing my hair for two days. Boy, was that a mistake! I spent a good thirty minutes trying to detangle this mess. I mean, I have naturally curly hair, not kinky, just some nice spirals because I'm Latina, you know? So, I get that knots happen, but this is on a whole other level. It's tangling up like I'm wearing some cheap synthetic wig or something.

I'm stuck with these extensions now, and I'm so mad. I wasted a hundred bucks on this garbage when I could have just paid 199 for a stupid 20 piece pack. I'm more upset about all those probably fake reviews claiming this hair is the bomb. I'm seriously shocked and annoyed, and it's only been a week! Can you believe it? Ugh!

I spent a whopping $300 on these "remy human hair extensions" from Airy Hair, and let me tell you, it was not worth it. First of all, I had to pay extra for the double drawn option, and since I'm a blonde, I had to shell out even more money and wait longer. But hey, I thought it would be worth it for some luscious locks.

When the extensions finally arrived, they did look pretty nice at first glance. However, there was one major issue - there was a crazy amount of thick black hair mixed in with the tape-in extensions. I mean, seriously? I just shrugged it off because, well, they were affordable, so I guess I couldn't expect perfection.

Fast forward to week 2, and things started going downhill real fast. After only the second wash with my fancy Pureology moisture shampoo and conditioner, these 24" extensions became a hot mess. They were all tangled up and impossible to brush through. I tried using argan oil and my trusty detangling brush from Great Lengths, but nothing seemed to work. So, I thought maybe deep conditioning the ends and giving them another wash would do the trick.

Oh boy, was I wrong. As soon as I wet the hair, it turned into this solid mass. I'm not even kidding, it felt like I was holding a rope in my hands. The extensions got completely tangled up with my natural hair, and it was a nightmare. I tried to stay calm and slathered conditioner all over it, but it was like a never-ending mess. No matter what I did, it just wouldn't budge. I even resorted to using olive oil and coconut oil from my kitchen, but those didn't make a dent either. After three agonizing hours of trying to detangle it, I had no choice but to cut my own hair out of the mess. Talk about a disaster. My hair ended up looking thin and uneven, and the extensions were a lost cause.

When I reached out to AiryHair, their response was less than satisfactory. They asked me to ship the tangled extension ball back to them (after they saw the photos, mind you), and only then would they decide if I deserved a refund. Can you believe it? These were supposed to be "human remy double drawn" extensions, and they were only two to three weeks old. I hadn't done anything crazy to them - no coloring, no chemicals, nothing. I had only washed them three times. And yet, here I was, out $300 with a mess of hair.

To top it all off, the customer service I received was downright rude and argumentative. They even had the audacity to ask me if I used a detangling shampoo, as if that had anything to do with the disaster that unfolded. Seriously?

So, my fellow readers, please learn from my hair nightmare and think twice before purchasing hair extensions from AiryHair. It's just not worth the hassle and disappointment.

I had really high hopes for Airy Hair, but unfortunately, it turned out to be a total nightmare for me. I would honestly recommend saving your hard-earned money and going for a more trustworthy brand, you know what I mean?

So, here's the deal. I have naturally curly, dark brown hair, and I decided to order the darkest brown curly microloop extensions from Airy Hair. They were supposed to be double drawn and remy premium plus, you know, the good stuff. But let me tell you, right from the start, these extensions started shedding like crazy. I mean, seriously, it was like a hair massacre just trying to put them in! And to make matters worse, the color was way lighter than what they showed on their fancy website. Talk about false advertising, right?

But wait, it gets even worse. After I washed these extensions for the first time, it felt like all the hair went straight down the drain. And when I tried dyeing them to match my own hair color, it was a disaster. The shedding continued, and those little flyaway strands were all over the place. It was like having a bunch of tiny hairs poking my shoulders and neck, making me itch like crazy. And let me tell you, when my natural hair was that long, it never did that! It was so annoying, I can't even tell you.

Oh, and did I mention that these extensions looked too perfect? I mean, come on, curly hair girls like me know that not every single curl is identical. But these extensions? They were all the same, like they had been permed that way or something. It was a dead giveaway that they weren't blending with my natural hair at all. And to top it all off, they started losing thickness and getting frizzy after just one week. Can you believe that? It's like they were falling apart right before my eyes.

Now, let me tell you about my experience with Airy Hair's customer service. I was already hesitant to buy from them because I saw how they attacked other people in the comments, trying to discredit them and all that. But guess what? I have all the emails, confirmations, and pictures to back up my claims. So, they can't deny the truth, you know what I'm saying?

I wish more than anything that I could get my $260 back, along with the month-plus of waiting and the four hours I spent trying to put these extensions in my hair. It was such a waste of time and money, I can't even begin to explain. I had hoped that my experience would be different from all the negative comments and reviews I saw, but boy, was I wrong. I wouldn't recommend Airy Hair to anyone, especially to my fellow curly hair girls who are looking for extensions that actually blend with their natural hair.

Now, let me update you on what happened after I posted my review on TrustPilot. Just as I feared, they went ahead and made absurd claims, saying that I created a fake profile and demanded my money back. Can you believe the nerve? They even got my tracking number, order number, and mail provider wrong, all in an attempt to discredit me. And to top it all off, they got the time and month of my order wrong too. It's just ridiculous, I tell you.

And get this, they have completely ignored all my other attempts to contact them, except for one rude email they sent me. They even had the audacity to call me SCUM! Can you believe it? It's like they don't care about their customers at all. So, please, take my advice and stay far, far away from Airy Hair. Trust me, you'll thank me later.

So, I gotta say, my experience with Airy Hair (airyhair.com) was a real bummer. First off, their shipping was slower than a snail on a lazy Sunday afternoon. I mean, come on, who has time to wait around for weeks just to get their hair extensions? It's like they were sending it via carrier pigeon or something.

And let's not even get started on their customer service. It was like talking to a brick wall. I reached out to them about my order being delayed, and all I got was crickets. No response, no help, nothing. It's like they couldn't care less about their customers. Talk about a major letdown.

But the real kicker was the quality of the hair extensions. Oh boy, where do I even begin? They were a hot mess. I've seen better quality hair at a dollar store. Seriously, it was like they took a broom and chopped off the bristles to make these extensions. They were all tangled, frizzy, and just plain awful. I wouldn't wish them on my worst enemy.

And don't even get me started on their so-called money back guarantee. It's nothing but a scam, my friends. I tried to get a refund for the disaster they sent me, and guess what? They conveniently disappeared. Poof! Gone. No refund, no apology, nothing. It's like they took my money and ran for the hills.

Overall, I wouldn't recommend Airy Hair to my worst enemy. Their slow shipping, terrible customer service, and low-quality hair extensions are enough to make anyone run for the hills. Save your money and find a reputable hair extension company that actually cares about their customers. Trust me, you'll thank me later.

I'm still waitin' for my money back from this company, ya know? They totally ripped me off, so I gotta warn ya, don't even think 'bout purchasin' from 'em. These guys are straight-up scammers, and they're real sneaky 'bout it too! I mean, c'mon, who does that?

I ordered some hair extensions from Airy Hair (airyhair.com), thinkin' I was gettin' a good deal. But boy, was I wrong! The quality of the hair was just plain awful, like somethin' you'd find in a dollar store. And don't even get me started on the color! It was supposed to be a nice shade of brown, but it ended up lookin' more like a muddy mess. Ain't nobody got time for that!

So, I decided to return the hair and get my money back. Simple, right? Nope! These scammers made it a real hassle. First, they ignored my emails and messages for weeks. I had to chase 'em down like a dog chasin' its tail just to get a response. And when they finally did reply, they gave me the runaround, makin' all sorts of excuses. Talk 'bout frustratin'!

It's been months now, and I'm still waitin' for my refund. Can ya believe it? These guys are holdin' onto my hard-earned cash like it's their own personal piggy bank. It's downright infuriatin'! I've tried callin' 'em, emailin' 'em, and even threatenin' 'em with legal action, but nothin' seems to work. They just keep ignorin' me like I'm some kinda joke.

I gotta say, Airy Hair has gotta be one of the worst companies I've ever dealt with. They're scammin' people left and right, and they don't even care. It's like they enjoy takin' advantage of innocent folks like me. Well, let me tell ya, I ain't gonna let 'em get away with it. I'm gonna keep fightin' for my money back, no matter what it takes.

So, take my advice and steer clear of Airy Hair. Don't let 'em fool ya with their fancy website and promisin' deals. They're nothin' but a bunch of scammers, and they'll do anythin' to keep your hard-earned cash. Save yourself the headache and find a reputable company to buy your hair extensions from. Trust me, you'll thank me later.

This is more than bad. This company really disappointed me. This was the worst customer service experience I've ever had. 0.0% helpful! And so rude! Be careful with your money. This company doesn't earn it.

I recently purchased hair extensions from Airy Hair and I must say, I was extremely disappointed with their customer service. It was the worst experience I've ever had. I reached out to them for assistance and they were absolutely no help at all. Not even a tiny bit! And to make matters worse, they were incredibly rude. I couldn't believe how they treated me.

I want to warn everyone to be cautious when dealing with this company. They don't deserve your hard-earned money. The lack of assistance and the disrespectful behavior I encountered were beyond unacceptable. It's truly disheartening to see a company treat their customers in such a manner.

I had high hopes for Airy Hair, but they let me down big time. Their customer service team needs a serious overhaul. They need to learn the importance of providing helpful and respectful assistance to their customers. It's not too much to ask for, especially when you're spending your money on their products.

I sincerely hope that Airy Hair takes this feedback seriously and makes the necessary changes to improve their customer service. Until then, I strongly advise against doing business with them. Save yourself the frustration and disappointment. Look elsewhere for your hair extension needs.

So, I gotta tell ya, I had a pretty rough experience with Airy Hair. I mean, seriously, buyer beware! They promised me a refund, but guess what? Two whole months later and still no sign of that sweet cash. Can you believe it? And get this, I even sent the item back with tracking, and the tracking info shows that they received it. Like, come on, guys, what's the deal?

I made my purchase on October 1, 2017, and I returned the items on October 8, 2017. That's right, over $300.00 worth of pure garbage. I was really hoping to get my money back, but it's been a total letdown. I mean, who wants to spend that kind of dough on something that's just gonna end up being a waste?

Honestly, I'm pretty disappointed with Airy Hair. I thought they were gonna be a reliable company, but it looks like I was dead wrong. I mean, I did everything right, followed their instructions, and still got nothing to show for it. It's just not cool, you know?

So, if you're thinking about buying from Airy Hair, I'd say proceed with caution. I wouldn't want anyone else to go through what I did. It's a real bummer when you spend your hard-earned money on something and end up feeling ripped off. Trust me, you deserve better than that.

I gotta say, I'm here to spread the word about Airy Hair and how they handle folks. Let me tell ya, I got this email from 'em and it's a prime example of how they treat their customers. I mean, seriously, it's as unprofessional as it gets. Now, I could be off base here, but I reckon Airyhair will probably drop a comment on this review, just like they did on them other sites where I left one. Trust me, you'll see for yourself how lousy their customer service is.

Hair? I don't get it. Anyway, let me tell you about my experience with Airy Hair. So, I've been using hair extensions since way back in 2008. I'm 37 now, and let me tell you, I've never had such a terrible customer service experience before. It's a real bummer, you know?

So, I left a comment on Trustpilot, and I even have some screenshots of the emails I exchanged with someone named June at Airy Hair. I gotta say, it's not pretty. I mean, just take a look at the pictures below and judge for yourself. Start with the last photo and work your way up, you'll see what I mean.

Now, let's talk about June. Airy Hair hired her during the whole COVID-19 situation, or so they say. She's still working there, handling customer service and all that jazz. But let me tell you, she's not doing a great job. I mean, just read Hanna's review and Airy's response to it. It's all right there, plain as day.

I don't know about you, but when I'm spending my hard-earned money on hair extensions, I expect top-notch customer service. And let me tell you, Airy Hair just didn't deliver. It's a shame, really. I've been a loyal customer for years, but this experience has really left a bad taste in my mouth.

So, if you're thinking about getting hair extensions from Airy Hair, I'd say proceed with caution. Maybe check out some other options first. Trust me, you don't want to end up dealing with their lackluster customer service like I did. It's just not worth it.

Oh my, let me tell you about my experience with Airy Hair (airyhair.com). I decided to splurge and buy some extensions for a whopping 230 euros. I mean, that's a lot of money for what I got, you know? But hey, I wanted to treat myself.

So, I received my extensions and was pretty excited to try them out. But guess what? After just one wash, they started shedding like crazy! I mean, seriously, it was like a hair massacre happening right in front of my eyes. And let me tell you, I tried everything to stop the shedding, but nothing worked. It was so frustrating.

Now, here's the real kicker. I specifically ordered double drawn extensions because I wanted that full, luxurious look. But after that one wash, they turned into a frizzy mess. I mean, they went from straight to curly in an instant! Can you believe it? I sure couldn't. I was expecting sleek, straight hair, but instead, I got a head full of unruly curls.

Let me spill the tea on Airy Hair. They are nothing but huge scammers. You see, before they sell their hair, they use all these chemicals to make it look perfect. But once you wash them, all the real problems start to show. It's like they're playing a sneaky little trick on you, making you think you're getting high-quality hair when in reality, it's a hot mess.

But hey, at least I can laugh about it now. I mean, what else can you do? So, my advice to you is to steer clear of Airy Hair. Save your hard-earned money and find a more reliable and trustworthy hair extension provider. Trust me, you'll thank me later. ;)

Airy Hair sent my hair through FedEx, but unfortunately, it got lost in transit. According to their policy, Airy Hair is responsible for filing a claim on my behalf since I didn't receive my hair. However, they accused me of being a thief and claimed that I stole my own hair, even though I had already paid for it. To clear my name, I had to provide video evidence proving that I didn't steal the hair that I had already paid for. Despite this, Airy Hair refused to file a claim with FedEx and also refused to refund my money. I strongly advise against choosing Airy Hair as they have not fulfilled their obligations. It seems like they are nothing more than common thieves.

So, I finally got my hands on those hair extensions from Airy Hair (airyhair.com). It took a good two weeks for them to arrive, even though I paid extra for expedited shipping. Cost me about 20 bucks, you know? Anyway, when the package finally showed up, I was pretty excited to see what I got.

But boy, was I disappointed! First off, they sent me this cheap throwaway brown box to store the extensions in. I mean, seriously? I paid for a proper box, not some flimsy thing that looks like it's been through a war.

Then, when I opened the package and took a closer look at the hair, I noticed something was off. The hair was actually coming out of the sewn-in end of the tract, all damaged and stuff. I gently brushed it, hoping it was just a minor issue, but nope! More hair started falling out. And this was right out of the package, mind you.

Let me tell you, these are hands down the worst constructed hair extensions I've ever laid my eyes on. I've bought and seen my fair share of extensions, but these ones take the cake. They're falling apart right from the get-go, and that's just not acceptable.

Now, here's where things get even more frustrating. I've been trying to get in touch with someone from Airy Hair to sort out a return, but it's been a real struggle. I mean, come on! Can't a girl get some help around here? It's like they're avoiding me or something.

Overall, I'm beyond disappointed with my experience with Airy Hair. The quality of the extensions is abysmal, and their customer service is nowhere to be found. I wouldn't recommend this place to anyone looking for decent hair extensions. Save your money and find a better option, folks. Trust me on this one.