If there was a negative rating I would give it to AJ Madison. We ordered a washer, dryer, and refrigerator for our new home. The truck "broke down" during the delivery. They did not respond to any inquiry as to a rescheduling date. 2 weeks later they delivered the refrigerator and washer. They did not include the water hose and it was not assembled. The dryer was delivered on a different date with a huge dent in the side. We refused the delivery and finally got a new one 2 weeks later. We paid for a full installation of all of the appliances, but when the dryer was delivered they said that they didn't do installations. We were again left without a washer and dryer. Despite repeated calls to customer service, the appliances were not installed. I figured out how to do this myself, and finished it today. In all of my years on the planet, this was the worst experience I have ever had with any company. If you are thinking of buying from AJ Madison, I would strongly suggest you find another appliance company!