Alexa’s earns a 1.0-star rating from 0 reviews and 10 complaints, showing that the majority of users are dissatisfied with analytics tools and insights.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Alexa's Hearing Needs Improvement: A Review of Amazon's Voice Assistant
Alexa is a voice assistant that is supposed to make our lives easier. However, it seems that the claims made about her abilities are not entirely accurate. Despite what we are told, Alexa does not always hear us when there is background noise. In fact, she can be so deaf that even when we speak clearly and loudly, she fails to respond. This is particularly frustrating when we are trying to lower the volume of our music or TV, and Alexa simply ignores us.
Recently, I heard that Alexa can even understand whispers. This seems like a ridiculous claim, given how often she fails to hear us when we speak at a normal volume. It's almost like Amazon is trying to pull a fast one on us, like a politician making promises they can't keep. I hope that Amazon will address these issues and improve Alexa's ability to hear us, so that we can truly rely on her to make our lives easier.
Despite these frustrations, I do appreciate some of the things that Alexa can do. For example, she can set reminders and timers, play music, and even order items from Amazon. These features can be quite helpful, especially when we are busy or have our hands full. However, I do wish that Alexa was more reliable when it comes to hearing our commands.
Overall, I think that Alexa has the potential to be a great tool, but there is definitely room for improvement. If Amazon can address the issues with her hearing, I think that many people will find her to be a valuable addition to their homes.
Disappointing Alexa: Unreliable and Frustrating
I gotta say, I was pretty let down by Alexa. She seems to have a mind of her own sometimes. I asked her to go to Bing, the search engine, and at first she did it without any issues. But then, out of nowhere, she started saying no and doing the search herself. I mean, come on! I must have asked her at least 15 times in a row to go to Bing, and she just kept refusing. It's so frustrating! I'm honestly at my wit's end with this thing. I'm seriously considering chucking my Amazon Show out the window.
Disappointing Experience with Alexa: Hidden Costs and Broken Contact Page
So, I heard about Alexa and decided to give it a try. I was excited to hear that I could get a two week trial after paying $2000. But, when I paid, they called me and said that wasn't true. I felt like I was totally baited and switched. It was a real bummer.
Then, to make matters worse, I found out that there was a monthly charge of $50. I had no idea! It was a total surprise. And, to top it all off, what I was paying for only gave me access to a small fraction of their tools. It was pretty lame.
But, the worst part of it all was that their Contact Us page was broken. I couldn't even complain about it to anyone! It was frustrating to say the least.
Overall, I was pretty disappointed with my experience with Alexa. I wish they had been more upfront about the costs and what I was actually getting for my money. It was a real letdown.
Is Alexa Legit?
Alexa earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Alexa.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Alexa.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Alexa.com you are considering visiting, which is associated with Alexa, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for Alexa have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Alexa website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
Adult content may be available on alexa.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
However ComplaintsBoard has detected that:
- While Alexa has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Alexa protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Alexa. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Alexa.com Review: Scam Alert! Terrible Service and Nonexistent Customer Support
I gotta say, Alexa.com is a total scam. I forked over some cash for express delivery, and they promised me it would arrive yesterday. I even got a confirmation email saying it would be here on Thursday. But guess what? It never showed up. And when I tried to call them to figure out what was going on, their phone lines were supposedly down. Yeah, right. I'm pretty sure they're just avoiding me because they know they screwed up.
The worst part is, I can't even talk to a real person about this. All I can do is send emails into the void and hope someone eventually responds. And when they do, it's always some generic, copy-pasted response that doesn't actually address my concerns. It's like they don't even care about their customers.
Honestly, I wouldn't recommend Alexa.com to anyone. They're clearly just out to make a quick buck and don't care about providing good service. Save yourself the hassle and go with a more reputable company.
Unreliable Stats: My Disappointing Experience with Alexa
I gotta say, I was pretty curious about Alexa and how they got all their info. I mean, their stats on my site were way different than what I was seeing on Google Analytics, so I figured I'd give 'em a shot. They said it would take a whole month to get the real deal on my site's stats, so I waited it out. But when the 30 days were up, the results were still all over the place. My bounce rate was showing 40% when it was really less than 10%, and the visitor locations were all outta whack. It was a total mess, and I just can't trust 'em anymore. So I'm steering clear of Alexa from now on.
Alexa Review: Pros and Cons of Using Amazon's Web Analytics Tool
's no way to know if the data is accurate or not. Plus, the interface is clunky and hard to navigate. It's not user-friendly at all.
However, Alexa does have some useful features. For example, you can see where your website ranks globally and locally. This can be helpful for businesses that want to know how they're doing in different regions. You can also see what keywords people are using to find your site. This can help you optimize your content for search engines.
Another thing to keep in mind is that Alexa is owned by Amazon. This means that if you have an Amazon Echo or other Alexa-enabled device, you can use it to access Alexa's features. For example, you can ask Alexa to give you the traffic stats for a particular website. This can be a convenient way to get quick information without having to go to the Alexa website.
Overall, Alexa is not the best web analytics tool out there. But it does have some useful features that can be helpful for businesses and individuals who want to know more about their website's performance. Just keep in mind that the data may not be completely accurate and the interface can be difficult to use.
Alexa Website Rankings: Useful but Limited in Accuracy and Reliability
Alexa is a website that ranks other websites based on the number of visitors they receive. However, it only takes into account the 2 million users who have the Alexa Toolbar installed on their browser. This means that the rankings may not accurately reflect the actual traffic a website receives.
Furthermore, it's very easy to manipulate Alexa rankings. Some websites use black hat SEO techniques to artificially inflate their rankings, while others may have lower rankings than they deserve.
If you want to get more accurate analytics from Alexa, you can install their widget on your website. However, this service comes at a cost of $10 per month.
Overall, Alexa can be a useful tool for getting a general idea of a website's popularity, but it's important to take the rankings with a grain of salt. It's also worth noting that Alexa's rankings may not be as reliable as other analytics tools that take into account a wider range of data sources.
Pros and Cons of Alexa: Is it Worth the Investment?
Alexa is a device that can be quite frustrating at times. It doesn't always listen when you tell it to turn off, and sometimes it will even tell you that there's a problem without giving you any information about what that problem might be. It's not as smart as Siri, which can be a real disappointment for those who are used to using Apple products.
One of the biggest issues with Alexa is that it's an expensive timer and thermometer that doesn't provide much else. If you're looking for a device that can play music or read bedtime stories, you'll need to subscribe to a service. This can be frustrating for those who are looking for a more all-in-one solution.
Another issue with Alexa is that it's not always the best device to have around when you're feeling angry or frustrated. It can be difficult to get it to do what you want, and this can lead to even more frustration. If you're looking for a device that will help you relax, Alexa might not be the best choice.
Despite these issues, there are some things that Alexa does well. It's a great device for setting timers and reminders, and it can be very helpful for keeping track of the weather. If you're looking for a device that can help you stay organized, Alexa might be a good choice.
Overall, Alexa is a device that has its pros and cons. While it can be frustrating at times, it can also be very helpful for certain tasks. If you're considering purchasing an Alexa device, it's important to weigh the pros and cons carefully to determine if it's the right choice for you.
Alexa Review: Basic Website Performance Metrics, But Limited Access Compared to Other SEO Tools
Alexa is a website that is owned by Amazon, a company that is known for making a lot of money every year. They want to make a profit from Alexa too, even though it doesn't give you as much information as other SEO tools like Samrush and Ahrefs. These other tools give you a lot of free access, but Alexa doesn't give you access to even the smallest things. I searched for adsct.com.au on Alexa and paid for it, but I was disappointed to find out that they didn't give me any information about the website's competitors or the countries where it ranks.
Despite this, Alexa still has some useful features. For example, it can give you information about a website's traffic and engagement. You can also use it to find similar websites and see how they compare to each other. Additionally, Alexa has a feature called "Site Overview" that gives you a summary of a website's performance, including its traffic, engagement, and audience demographics.
Overall, Alexa is a decent tool for getting basic information about a website's performance. However, if you're looking for more detailed information, you might want to consider using other SEO tools that offer more free access.
Disappointing Experience with Alexa Dot 3rd Generation and Terrible Customer Service
I recently purchased the Alexa dot 3rd generation and unfortunately, it only worked for about 3 months. I don't use it very often, but when I tried to use it again after 6 months, it wouldn't work. I called customer service and they told me that my wifi wasn't secure, but I know for a fact that it is. They then proceeded to tell me that I needed to pay $99.99 to get my Alexa to work again. I refused to pay and told them that it was ridiculous to pay that much for just 1 year of full support. The customer service representative then called me stupid and said that Alexa is only for rich people, not someone like me. Needless to say, I was extremely upset. The number I called was ***444 and I couldn't even understand the representative's name. His accent was so thick that it was difficult to understand him.
Overall, I am extremely disappointed with my experience with Alexa and their customer service. It's frustrating to spend money on a product that doesn't work properly and then be told that you need to pay even more money to get it fixed. The representative's attitude and comments were completely uncalled for and unprofessional. I hope that Alexa can improve their customer service in the future and provide better support for their products.
Overview of Alexa complaint handling
-
Alexa Contacts
-
Alexa phone numbers+1 (415) 561-6777+1 (415) 561-6777Click up if you have successfully reached Alexa by calling +1 (415) 561-6777 phone number 0 0 users reported that they have successfully reached Alexa by calling +1 (415) 561-6777 phone number Click down if you have unsuccessfully reached Alexa by calling +1 (415) 561-6777 phone number 0 0 users reported that they have UNsuccessfully reached Alexa by calling +1 (415) 561-6777 phone number
-
Alexa social media
-
Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 17, 2025
- View all Alexa contacts





Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!