Menu
For Business Write a review File a complaint
Aliwigs Customer Service Phone, Email, Contacts

Aliwigs
Reviews and Complaints

www.aliwigs.com

Learn how the rating is calculated

1.1 10 Reviews 17 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Aliwigs Reviews 27

ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

Aliwigs Disappointing Experience with Aliwigs.com: Ombre Color Brazilian Virgin Human Hair Weaves/Weft Review

I recently made a purchase from Aliwigs.com, specifically the Ombre Color Brazilian Virgin Human Hair Body Wavy 3Bundle/lot Weaves/Weft that was advertised on their website. I was excited to receive my order, which cost me $393.02, and was looking forward to the beautiful honey blonde color that was shown in the photo on their site. However, it took a whopping 25 days for my order to arrive, which was a bit frustrating.

When I finally received my order, I was extremely disappointed to find that the product did not match the color as shown in the photo. The hair was nearly jet black at the roots and faded into a copper color that was not at all what I was expecting. It was definitely not the beautiful honey blonde that was advertised on their site.

I must say that I am extremely disappointed with my experience with Aliwigs.com. I was expecting a high-quality product that would match the photo on their site, but unfortunately, that was not the case. I will not be ordering from this company again and would not recommend it to anyone looking for a reliable source of hair products.

Overall, I would say that my experience with Aliwigs.com was less than satisfactory. The long wait time for my order and the disappointment with the product itself have left me feeling frustrated and let down. I hope that others can learn from my experience and avoid making the same mistake that I did.

Read full review of Aliwigs
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

Aliwigs Aliwigs Review: A Scam Company with Terrible Customer Service and Aggressive Tactics

This company, Aliwigs, is a complete scam! They advertise their "Why Buy From Us 1-4" as if they are the best in the business, but in reality, they are the worst! Their customer service is terrible, and they are very aggressive and manipulative when it comes to their products, services, and actions. I had a bad experience with them, and when I posted my feedback, they threatened me that I wouldn't get a full refund unless I removed it. So, I had to delete it, and I didn't get my refund. This company is a ripoff, and I am not the only one who thinks so. I have reported them to several agencies, credit bureaus, and consumer support services. So, if you are thinking of buying from them, beware! You might end up losing your money and getting nothing in return.

Read full review of Aliwigs
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

Aliwigs Aliwigs Review: Tyra Banks Mysterious Playful Long Straight Human Hair Wig - Top-Notch Quality and Great Customer Service

I recently got myself a Tyra Banks Mysterious Playful Long Straight Human Hair Wig from Aliwigs. It's a full lace wig, and let me tell you, it's the real deal! If you're in the market for a straight human hair wig, you should definitely check out their website: http://www.aliwigs.com/tyra-banks-mysterious-playful-long-straight-glueless-lace-front-human-hair-wig-16-inches-straight-bangs.html.

The hair quality is top-notch, it's super silky and feels amazing. I had a few questions before I placed my order, so I reached out to their customer service team. They were really helpful and answered all my questions in a timely manner. Shipping was fast, and my overall purchasing experience was great.

I highly recommend Aliwigs if you're looking for a high-quality wig. They have a wide selection of styles and colors to choose from, and their customer service is top-notch. Don't hesitate to give them a try!

Read full review of Aliwigs
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Aliwigs Disappointing Purchase from Aliwigs: Poor Quality and Terrible Customer Service

I recently bought a wig from Aliwigs and it took a long time to arrive, like three weeks. When I finally got it, I was so disappointed. It was a total piece of crap! I paid $48 for it, but it was probably only worth $10. The size was all wrong and it was dusty and thin. Can you believe it didn't even come with a comb to hold your hair down? I'm so mad right now and I don't know how to get a refund. I tried calling the number they gave me, but it didn't work. I really need someone to help me contact these people. They need to be shut down because they're hurting other businesses in other countries. I wouldn't even give them one star!

Read full review of Aliwigs
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

Aliwigs Warning: Aliwigs.com is a Scam - Do Not Buy from Them!

If you're thinking about buying a wig from aliwigs.com, I strongly advise you to reconsider. I made the mistake of ordering from them and it turned out to be a complete disaster. I'm not the only one either - there are countless negative reviews online from people who have had similar experiences.

First of all, let me start by saying that aliwigs.com is a scam. They are fraudsters and thieves who have no intention of delivering the products they advertise. I've been waiting for over a month for my order to arrive, and I've had no luck getting in touch with anyone from the company. I've tried calling their phone number multiple times, but no one ever answers. I've also sent numerous emails, but I haven't received a single response.

To make matters worse, aliwigs.com has false advertising all over their website. They make it seem like they have a great selection of high-quality wigs at affordable prices, but in reality, they're just trying to trick unsuspecting customers into placing orders. Once they have your money, they disappear into thin air.

I wouldn't trust any positive reviews you see about aliwigs.com either. It's possible that the business owner or their friends are posting fake reviews to try and boost their reputation. But don't be fooled - this company is a complete scam.

In conclusion, I strongly advise you to stay away from aliwigs.com. They are a fraudulent company that will steal your money and leave you with nothing. If you're looking for a wig, there are plenty of other reputable companies out there that you can trust. Don't make the same mistake I did - save yourself the hassle and avoid aliwigs.com at all costs.

Read full review of Aliwigs
Hide full review
ComplaintsBoard
O
Verified customer This review was posted by a verified customer. Learn more

Aliwigs Disappointing Experience with Aliwigs: Poor Customer Service and Misleading Product

So, I was looking for a wig and I found Aliwigs. I was a bit nervous about buying a wig online, so I decided to reach out to their customer service to ask about their return policy. I wanted to make sure that if I didn't like the wig, I could return it for a full refund. I talked to a guy named Forest and he took a few days to get back to me (they're in China, so I guess that's why). But when he did, he said that it wouldn't be a problem and that I could return it if I needed to.

I went ahead and ordered the wig, but when it arrived, it didn't look like the picture at all. It was all straggly and didn't fit right. I reached out to Forest again and we went back and forth a few times. He offered to add more hair to the wig, but I just wanted to return it. I kept telling him that, but he stopped responding to my emails.

I wouldn't recommend buying anything from Aliwigs. The customer service was slow and unhelpful, and the wig I got wasn't anything like the picture. Save yourself the trouble and find a different company to buy from.

Read full review of Aliwigs
Hide full review
ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more

Aliwigs Disappointing Purchase from Aliwigs: Scammers Taking Advantage of Customers

I recently made a purchase from Aliwigs and I have to say, I was extremely disappointed with what I received. The product looked nothing like the picture on the website and I was left feeling like I had wasted my hard-earned money. I've had better luck with wigs from Party City, to be honest.

It's really disheartening to see that there are people out there who are willing to scam others out of their money. As someone who has a family member who is a civil court lawyer, I am determined to do everything in my power to hold these scammers accountable and prevent others from falling victim to their deceitful practices.

What's even more frustrating is the way that Aliwigs has treated me as a customer. The emails I received from them were completely disrespectful and unprofessional. It's clear that they have no regard for their customers and are only interested in making a quick buck.

I can't help but feel like this is just another example of China taking advantage of the United States. It's no secret that China has a reputation for stealing intellectual property and engaging in other unethical practices. It's time for them to take responsibility for their actions and stop hurting hardworking people who are just trying to support their families.

I hope that Aliwigs and other companies like them will realize that their actions have consequences. They may think that they are getting away with something, but in the end, they will only continue to hurt themselves and their communities. It's time for them to start treating their customers with respect and honesty.

Read full review of Aliwigs
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Aliwigs Aliwigs Review: Don't Waste Your Money - Terrible Customer Service and Shipping Delays

I gotta say, I'm not too happy with Aliwigs. I spent a whopping $369 on a Full Lace wig back on March 25th, 2016. That's a lot of dough, and I saved up for it, so you can imagine how excited I was to get it. The website said it would take 25-30 days, so I waited patiently. But after 35 days, I decided to reach out to them.

Now, they have this so-called Live chat, but it's just a robot. And no one ever replies! I sent over 12 messages in those days, and nothing. I even emailed and called repeatedly, but still no response.

After 11 attempts, I finally got an email from them. But it wasn't very helpful. It just said they would contact the post office about the order information and to wait patiently. But here's the thing - their website still says "Processing." It hasn't even shipped yet!

I'm beyond frustrated at this point. I just want my wig, you know? And it's not like I'm the only one. I've seen other reviews where people have had similar issues. It's just not right.

So yeah, I'm a severely pissed customer. And I just want to make sure everyone knows that Aliwigs is robbing people. Don't waste your money here.

Read full review of Aliwigs
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Aliwigs Aliwigs.com Review: Terrible Customer Service and No Product Delivery

I recently made a purchase on Aliwigs.com for a Full Lace wig, which cost me a whopping $369. I had been saving up for this purchase for quite some time, so I was really looking forward to receiving my order. According to the website, it would take 25-30 days for my wig to arrive. I patiently waited for 35 days before I decided to contact them.

To my dismay, the so-called Live chat was nothing but a robot, and no one ever replied to my messages. I sent over 12 messages during this time, but to no avail. I also tried emailing and calling them repeatedly, but there was absolutely no response.

After 11 attempts, I finally received an email from them. However, it was not very helpful. The email simply stated that they would contact the post office about the order information and that I should wait patiently. This was quite frustrating, especially since their website still showed that my order was processing and had not been shipped yet.

I am extremely upset about this whole situation. I don't usually spend this much money on anything, and I saved up for this purchase because I thought I would get good use out of it. I always try to give companies the benefit of the doubt and give good reviews when it's deserved. However, this experience has left a bad taste in my mouth.

My advice to anyone considering purchasing from Aliwigs.com is to do your research thoroughly. I had researched the website and read good reviews, but I made the mistake of not researching them again before making my purchase. Something in their service had dramatically changed, and I wish I had caught it before I made my purchase.

Just because a website has good reviews at one point doesn't mean it will always be that way. It's important to check and recheck, especially if months or years have passed since your last assessment.

In conclusion, I would not recommend Aliwigs.com to anyone. I have even contacted the Better Business Bureau, but since they left no information, they were not able to help me. I am a severely pissed off customer, and I hope that my product still comes eventually.

Read full review of Aliwigs
Hide full review
ComplaintsBoard
O
Verified customer This review was posted by a verified customer. Learn more

Aliwigs Aliwigs Review: Terrible Customer Service and No Product Delivery

I gotta tell ya, I am one ticked off customer. I shelled out a whopping $369 for a Full Lace wig from Aliwigs on March 25, 2016. That's right, you heard me, $369! I saved up for this baby and was excited to get my hands on it. The website said it would take 25-30 days to arrive, so I patiently waited. But when 35 days had passed, I decided to reach out to them.

Now, let me tell you about their so-called "Live Chat." It's a robot, folks. And no one ever replies. I sent over 12 messages during those 35 days and got nothing. I also emailed and called repeatedly, but there was absolutely no response.

After 11 attempts, I finally got an email from them. But get this, it was a generic response that didn't even address my concerns. It said they would contact the post office about my order information and to wait patiently. Meanwhile, their website still showed my order as "Processing" and not "Shipped."

I am beyond angry. I don't spend money like this every day, and I saved up for this wig. I try to give every company the chance to do right, but this is just offensive. Before I paid, they replied to my messages immediately. But after I paid, they ignored me.

Here's my advice: I researched this website and saw good reviews, but I waited a year before I actually made a purchase. My mistake was not researching them again before I bought from them. Something in their service had dramatically changed, and had I researched them again, I would have caught this.

So, just because a site has good reviews at one point, doesn't mean it won't change. Check, even if you checked before, especially if months and years have passed since your last assessment!

I pray my product still comes, but I've contacted the BBB, and because these people have left no information, they can't help me. So, please, please, do not go to this site.

Sincerely,
Mrs. Shawntrell Davis

Read full review of Aliwigs
Hide full review

Aliwigs Complaints 17

ComplaintsBoard
D
2:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Aliwigs Unreliable Service: My Experience with Aliwigs

So, I was looking for a wig and decided to give Aliwigs a try. I placed my order on January 8th, 2016 and got a confirmation email. But that's it. I haven't heard anything else from them since then. I mean, come on, it's been a while now. I'm starting to think that this company is not very reliable. And you know what? My bank even called me to confirm the order. That's not a good sign, right? So, if you're thinking about buying from Aliwigs, I would advise you to think twice. Maybe look for another company that's more trustworthy.

Read full review of Aliwigs
Hide full review
ComplaintsBoard
J
12:49 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Aliwigs Disappointing Experience with Aliwigs: My First Wig Purchase Gone Wrong

So, I was super hyped to get my wig from Aliwigs today. It was my first time getting one, and I was ready to slay. But, let me tell you, that excitement went down the drain real quick. The wig I got was not at all what I ordered. I was so bummed out, like seriously? I was really looking forward to this, and they just had to go and mess it up. I don't think I'll be buying from them again, and I definitely won't be telling anyone to get their wigs from Aliwigs.

Read full review of Aliwigs
Hide full review
ComplaintsBoard
E
11:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Aliwigs Aliwigs Review: Poor Customer Service and Delayed Delivery - Buyer Beware!

Yo, so I gotta tell you about my experience with Aliwigs. I ordered my wig at the end of December and got a confirmation number, but no word on when it was gonna arrive. And when I tried to reach customer service, nada. Zilch. I spent over a hundred bucks on this thing and now I feel like I got straight up robbed. Don't make the same mistake as me, check out this site before you end up in the same boat.

Read full review of Aliwigs
Hide full review

Is Aliwigs Legit?

Aliwigs earns a trustworthiness rating of 50%

Double-checking is the best solution in this case.

Our conclusion: After detailed research, ComplaintsBoard concludes that Aliwigs's website isn't completely safe. So, it's better to be careful, especially when browsing their products or sharing personal information.

Aliwigs's website has revealed that it is not properly optimized for search engines. This could be a red flag indicating that the company is attempting to hide its activities from the public.

Keep in mind that a recently registered aliwigs.com may not have a well-established reputation or a long history of activity. This could be a negative sign, especially if the website is asking for personal information or money.

Aliwigs protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

The website belonging to Aliwigs has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

If you are considering using the services of the website belonging to Aliwigs, note that the site has many reviews despite being very new. This could indicate that the reviews are fake or manipulated, and requires extra caution and research.

We found that the technical contact email address for Aliwigs is a free email address, such as Gmail or Yahoo. This could be a sign that the website is not a legitimate business and may be engaged in fraudulent or malicious activities.

We conducted a search on social media and found several negative reviews related to Aliwigs. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

The use of a free email address for contact on aliwigs.com may be a red flag indicating potentially unreliable or fraudulent activity.

However ComplaintsBoard has detected that:

  • Aliwigs has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
ComplaintsBoard
L
Verified customer This complaint was posted by a verified customer. Learn more

Aliwigs Aliwigs Review: Scam Website Selling Faulty Mini Straighteners Instead of Advertised Products

So, I was looking for a hair straightener with steam and I came across Aliwigs. I placed an order for it and waited eagerly for it to arrive. However, when I received the package, I was disappointed to find out that they had sent me a mini straightener instead. I paid $40 for it, but it didn't even work properly. I was so frustrated that I decided to email them four times with pictures of what I had ordered and what I had received. But, to my surprise, they didn't even bother to return my email or my money. It's really sad to see that their website is a scam and they are cheating innocent people like me. I would strongly advise you not to buy anything from them. It's a complete waste of time and money.

Read full review of Aliwigs
Hide full review
ComplaintsBoard
N
Verified customer This complaint was posted by a verified customer. Learn more

Aliwigs Disappointing Experience with Aliwigs: Misleading Pictures and Poor Customer Service

I bought three wigs from Aliwigs and I was really disappointed with what I received. The wigs looked nothing like the pictures on the website. I was really upset and asked for a refund. They told me that they could only give me 30% of my money back. I was not happy with this and told them that I wanted to send the wigs back for a full refund. They offered me 50% of my money back, but they also said that shipping the wigs back would be very expensive.

I ordered the wigs on November 4th, 2021 and I paid for faster shipping. However, I did not receive them until December 20th, 2021. This was really frustrating for me because I was expecting to receive them much sooner.

Overall, I feel like I was scammed by Aliwigs. The wigs were not what I was expecting and the customer service was not helpful at all. I would not recommend buying from this website.

Read full review of Aliwigs
Hide full review
ComplaintsBoard
R
Verified customer This complaint was posted by a verified customer. Learn more

Aliwigs Aliwigs Review: Terrible Service and No Delivery - Avoid at All Costs

So, I was looking for a wig and I found Aliwigs. I ordered one on January 26, 2016. It's now March 8, 2016 and I still haven't received it. I checked my order status and it says it's complete, but I haven't received anything. I got tracking information, but it's been blank for two weeks. I tried to contact them through their chat, but it's like it doesn't exist. I also tried to call them and email them, but nobody responds. I'm really disappointed with their service. I think they're just a bunch of Chinese scammers. I only gave them one star because I had to choose at least one star to post my review. Honestly, I wouldn't give them anything.

Read full review of Aliwigs
Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

Aliwigs Horrible Experience with Aliwigs: Scam Alert and Requesting Full Refund

I ordered three wigs from Aliwigs and unfortunately, I have yet to receive them. The website stated that the wigs would be shipped out within seven days, but it has been much longer than that. I have tried to reach out to the company multiple times via email, but I have not received any response or updates on my order. At this point, I no longer want the wigs and I am requesting a full refund. This experience has reminded me why I am hesitant to shop online, as there are many scams out there. I am even considering filing a complaint with the Better Business Bureau. Overall, my experience with Aliwigs has been horrible and I strongly advise against purchasing from this site or company. It is a complete scam and a waste of time and money.

Read full review of Aliwigs
Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

Aliwigs Terrible Wigs and Customer Service: My Experience with Aliwigs

I gotta say, I'm with that other person who left a review - Aliwigs is just not worth it. I bought two wigs from them and they were totally not what I was hoping for. I mean, I get that sometimes things don't look exactly like they do in the pictures, but these were just straight up bad. So I tried to get a refund, and let me tell you, it was a whole ordeal. I had to send a bunch of emails back and forth, and it took forever to get any kind of response. And when I did finally get a response, it was just a bunch of excuses and nonsense. I ended up just giving up and accepting that I'd wasted $100. I'm just glad I didn't spend even more money on this garbage. Seriously, don't waste your time or money with Aliwigs. The wigs are terrible and the customer service is even worse.

Read full review of Aliwigs
Hide full review
ComplaintsBoard
O
Verified customer This complaint was posted by a verified customer. Learn more

Aliwigs Unsatisfactory Experience with Aliwigs: Delayed Delivery and Poor Customer Service

I ordered a Full Lace Human Hair Wig from Aliwigs on March 15th, 2016 and I still haven't received it yet! I've sent them five emails and haven't gotten a response. I'm really upset and want a refund right now!

Order# ***

Hey there,

I just wanted to let you know that I'm still waiting for my wig to arrive. It's been a while since I placed my order on March 15th, 2016 and I'm starting to get a little worried. I've sent Aliwigs five emails and haven't heard back from them yet. I really hope they can give me an update soon.

Thanks for your email.

I appreciate that the wig I ordered is customized for me and needs to be processed manually, which takes 25-30 days. I'll try to be patient and wait for it to arrive. I hope it comes soon!

If you have any other questions, feel free to email us.

Read full review of Aliwigs
Hide full review
ComplaintsBoard
S
Verified customer This complaint was posted by a verified customer. Learn more

Aliwigs Beware of Aliwigs: A Review of a Shady Company with Poor Communication and Delivery Practices

I recently made a purchase from Aliwigs, ordering two wigs for a total of $107. The money was taken from my account the very next day, but I have yet to receive any information about a delivery date. I am starting to wonder if this is a legitimate company, as I have not been able to get in touch with anyone over the phone and the two email responses I received were difficult to understand.

It has now been a month since I placed my order and I am becoming increasingly frustrated with the lack of communication from Aliwigs. I initially thought I was ordering from Aliexpress, but it seems that I may have made a mistake.

I am determined to expose this company and their shady practices. They have chosen the wrong person to try and rob this time! I urge others to do the same and be cautious when making purchases from Aliwigs.

Read full review of Aliwigs
Hide full review
ComplaintsBoard
M
2:20 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Aliwigs Alicawig

What they send me is not what I ordered and not has Advertised. Cost me £41 FOR ME TO SEND IT BACK WILL COSTE £51 has its in Hong Kong. They are refusing to pay the cost . I can not afford this and see no reason why I should pay has it's their mistake and False advertising.
are refusing to give out the address.

The wigs are still in the package and are unused.
Awfull customs services and very helpful. I have emailed so many times.

Desired outcome: Pay for the return and full refund

Read full review of Aliwigs
Hide full review
ComplaintsBoard
M
8:29 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Aliwigs No contact, no customer service and I have yet to receive my product

I purchased my $369 Order on 3-25-16, YES $369. I saved for this one.

The website stated for a Full Lace wig, it would take 25-30 days. I patiently waited I never contacted them until it had been 35 days.

First, The So-called Live chat that is a Robot and NO One ever Replies I sent over 12 messages in these days.
I have Emailed and Called repeatedly and there is Absolutely NO RESPONSE

After about 11 Attempts I received an email simply stating.

"Customer Service Aliwigs
May 5 (8 days ago) to me
Dear Shawntrell,
Thanks for your email.
We will contact the post office about the order information, so don't worry please and wait for it patiently, Thanks for your consideration.
If you have any other questions, feel free to email us. Best regards"

Yes this is the Actual reply, this even knowing that on their Website is still shows Processing, and not Shipped even to this very moment.

I am Pissed. I don't spend money like this and I saved in order to get this, as I figured I would get good use of it.

I try to give Every company the chance to Do RIGHT. I even take time to give Thorough and good reviews when it is Just. I must say, this is quite offensive, due to the fact that before, I paid, I got a reply immediately, yet after I paid, they ignore you.

Please Please DO NOT GO TO THIS SITE...

I pray my product still comes, as I have contacted the BBB and because these people have Left NO INFORMATION they are not able to Help me.

A severely Pissed customer

Mrs. Shawntrell Davis

Read full review of Aliwigs
View 0 more photos
Hide full review
ComplaintsBoard
J
3:42 am EDT

Aliwigs Seems like a scam

I have ordered a wig from Aliwigs website and they took my money immediately, but I did not receive a payment confirmation email and my tracking number. They never said anything about the delivery date too. I emailed and called many times and there was no response. I also tried their so called live chat but no one answered! It this an actual company? It really looks like a scam! I need some help here and some information how to contact them!

Read full review of Aliwigs
Hide full review
ComplaintsBoard
R
2:01 pm EST

Aliwigs A month after ordering, still no product received.

To anyone considering ordering from aliwigs.com, please DO NOT order from them. They are a scam and fraud and thieves. I would not trust any good reviews about aliwigs as it may be the business owner(s) and their cohorts putting up good reviews. It is now a month and my order is yet to be received. No one answers their phone number and no one responds to numerous e-mails sent. Their website has an Online Chatting Service... it does not work. Aliwigs has stolen over $60 through false advertising with the intent to have unsuspecting customers order wigs through their site and they (aliwigs) have no intent to deliver the orders.

Read full review of Aliwigs
Hide full review
ComplaintsBoard
R
4:20 am EDT

Aliwigs The hairs stuck out and looked clumsily

Before I placed the order on the website www.aliwigs.com, I checked their return policy. They took orders back and provided refund within 30 days after a purchase. Ok, I placed the order and the wig looked nice on the picture. But in real life, the hairs stuck out right and left, and it looked strange and clumsily. I emailed the seller and he offered me to return the wig and they would add more hairs. Seriously, I was shocked. I didn’t need it. I need my money back. Not recommended.

Read full review of Aliwigs and 1 comment
Hide full review
1 comment
Add a comment
M
M
Michelle Blackborow
Somerset, GB
Send a message
Nov 18, 2021 2:21 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Having the same problem 😕

ComplaintsBoard
F
9:33 am EDT

Aliwigs The seller refused to return full sum

I purchased two wigs from www.aliwigs.com. I received the order on time as the seller promised. However, the wigs didn’t look alike as on the website. The quality was also poor and I contacted the seller. After numerous emails, he told me that I wouldn’t get full sum back, but he could return $50. Seriously, I have paid larger sum and now I would waste $50. Awful deal. Not recommended company.

Read full review of Aliwigs
Hide full review
ComplaintsBoard
J
4:01 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Aliwigs Poor product and customer service

This company sold me a low-quality wig for a high price. They refused to give my a full refund even after I returned the wig. I finally asked them to fix the wig so that the wig cap wasn't visible while the wig was worn. They sent a "new" wig but it was sent to the wrong address. I do not have it at this time.

Read full review of Aliwigs and 1 comment
Hide full review
1 comment
Add a comment
K
K
Kathy Hanes
US
Send a message
May 25, 2016 8:08 am EDT

I placed this order on 3-15-16 and still haven't received the wig.. don't want it now.. theses people are scam artists! I have emailed them over 5 times and they will not respond.. I want a full refund and I want it now!
Hey all you customers that have been scammed like me.. maybe we need to all get together and file a Class Action lawsuit against Aliwigs!

Order # [protected]
Thanks for your email.
The item you ordered:Full Lace Human Hair Wig, it would take 25-30 days to process, because it customized for you, and need process by the manual, not the machine, So don’t worry please and wait for it patiently.Thanks for your consideration.

If you have any other questions, feel free to email us.

About Aliwigs

Screenshot Aliwigs
Aliwigs is a reputable online retailer that specializes in providing high-quality wigs and hair extensions to customers worldwide. With a vast selection of products, ranging from synthetic wigs to human hair extensions, Aliwigs has become a go-to destination for those looking to enhance their natural beauty.

One of the standout features of Aliwigs is the quality of their products. Each wig and hair extension is crafted with care and precision, ensuring that customers receive a product that looks and feels natural. The wigs are made from high-quality synthetic fibers or real human hair, which means that they are durable and long-lasting.

In addition to the quality of their products, Aliwigs also offers a wide range of styles and colors to choose from. Whether you are looking for a short bob or long, flowing locks, you are sure to find a wig or hair extension that suits your needs. The colors range from natural shades like black and brown to bold, vibrant hues like pink and blue.

Another great feature of Aliwigs is their commitment to customer service. The company has a team of knowledgeable and friendly representatives who are available to answer any questions you may have about their products. They also offer a hassle-free return policy, which means that if you are not satisfied with your purchase, you can return it for a full refund.

Overall, Aliwigs is a fantastic option for anyone looking to enhance their natural beauty with a high-quality wig or hair extension. With their wide selection of products, commitment to quality, and excellent customer service, it is no wonder that they have become a trusted name in the industry.

Overview of Aliwigs complaint handling

Aliwigs reviews first appeared on Complaints Board on May 27, 2015. The latest review Disappointing Experience with Aliwigs.com: Ombre Color Brazilian Virgin Human Hair Weaves/Weft Review was posted on Jun 16, 2023. Aliwigs has an average consumer rating of 1 stars from 27 reviews. Aliwigs has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.8
15 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Aliwigs Contacts

  2. Aliwigs phone numbers
    +1 (323) 472-5658
    +1 (323) 472-5658
    Click up if you have successfully reached Aliwigs by calling +1 (323) 472-5658 phone number 0 0 users reported that they have successfully reached Aliwigs by calling +1 (323) 472-5658 phone number Click down if you have unsuccessfully reached Aliwigs by calling +1 (323) 472-5658 phone number 0 0 users reported that they have UNsuccessfully reached Aliwigs by calling +1 (323) 472-5658 phone number
    +86 106 266 2687
    +86 106 266 2687
    Click up if you have successfully reached Aliwigs by calling +86 106 266 2687 phone number 0 0 users reported that they have successfully reached Aliwigs by calling +86 106 266 2687 phone number Click down if you have unsuccessfully reached Aliwigs by calling +86 106 266 2687 phone number 1 1 users reported that they have UNsuccessfully reached Aliwigs by calling +86 106 266 2687 phone number
  3. Aliwigs emails
  4. Aliwigs address
    Qing Dao, China
  5. Aliwigs social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
  7. View all Aliwigs contacts

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.